Salesforce Known Issues
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Known Issues · Marketing Cloud Reports

Intelligence reports | Email Link Alias shows N\A for Emails

Marketing Cloud Reports

Email Link Alias for Emails not always populated as expected.

In Review ·Reported By 26 ·Updated Yesterday

_Job SQL Data View is not showing the correct Job Status

Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud API , Marketing Cloud Reports

Currently the JobStatus field in the _job data view will only show one of two statuses: New Deleted This currently references the state of the Job Tracking report, where it will be marked as "New" unless the job is deleted, in which case it will report is "Deleted". The field does not currently...

In Review ·Reported By 0 ·Updated 6 days ago

With large scope of data scheduled reports are failing to generate and deliver

Marketing Cloud Reports

Currently Marketing Cloud reports has 1 hour timeout which can cause failure of creating and delivering the reports if the scope of report data collection is large.

In Review ·Reported By 1 ·Updated 7 days ago

AssetId field is coming as NULL in ChatMessagingDetail extract

Marketing Cloud Mobile , Marketing Cloud Reports

While extracting the data for WhatsApp tracking detail , the 'Asset Id' column is coming as empty.

In Review ·Reported By 1 ·Updated 8 days ago

Journey Builder Email Send Summary reports sometimes gets stuck In Progress

Marketing Cloud Reports

Journey Builder Email Send Summary reports gets stuck In Progress for some Journeys.

In Review ·Reported By 0 ·Updated 13 days ago

Time Comparision widgets returning 0% change in Email Overview dashboard

Marketing Cloud Intelligence , Marketing Cloud Intelligence Integrations , Marketing Cloud Reports , Marketing Cloud Intelligence Data Pipelines

The Time Comparision widgets (ie. Sends, Bounce Rate, Open Rate, and Click to Open Rate) utilizing the Send Date dimension return a 0% difference.

In Review ·Reported By 4 ·Updated 14 days ago

MC Intelligence reporting | Temporary lag in the data refresh.

Marketing Cloud Reports

Temporary lag in data refresh causes the data to be retrieved one hour later each day.

In Review ·Reported By 2 ·Updated 15 days ago

Report, Workflow, Data Stream | Delivery/Refresh hour isn't affected by workspace/enterprise's timezone for "Bi-Weekly" schedule frequency

Marketing Cloud Intelligence , Marketing Cloud Reports

For Reports, Workflows and Data Streams, the "Bi-weekly" delivery/refresh schedule frequency hour runs are based on UTC timezone instead of the workspace/enterprise's timezone.

In Review ·Reported By 2 ·Updated 20 days ago

Tracking Details excel spreadsheet extract blank after 2021-12-31

Marketing Cloud Email Studio , Marketing Cloud Reports

In Email Studio tracking, attempting to export an Excel Spreadsheet for a JobID sent after 12/31/21, the resulting file will be blank.

Fixed in version Marketing Cloud Summer’22 Major Release ·Reported By 35 ·Updated 21 days ago

Horizontal Stacked Bar Widget | Measurement Labels are not placed correctly

Marketing Cloud Intelligence , Marketing Cloud Reports

In Horizontal Stacked widget, measurement Labels are displayed on wrong place when "Show Stacked" option is off. This issue happens only when the browser language setting is Japanese and Japanese (non-alphabetic) characters are used in the stacked dimension values.

In Review ·Reported By 3 ·Updated 21 days ago

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