Known Issues · Marketing Cloud Reports
Temporary lag in data refresh causes the data to be retrieved one hour later each day.
Fixed ·Reported By 3 ·Updated Yesterday
Journeys conducting WhatsApp sends with a WhatsApp Chat Messaging (Sinch) integration may see a discrepancy in the 'Delivered' counts within the Journey Builder UI compared to the output of the Chat Messaging Extract.
In Review ·Reported By 0 ·Updated Yesterday
In Marketing Cloud Intelligence Report, customers may be facing an error 'Not an eligible entity for your account' when clicking "View More' buttons on Email Overview dashboard.
Fixed ·Reported By 0 ·Updated Yesterday
Scheduled reports don't run on the date they are scheduled to run, they are triggered later.
In Review ·Reported By 1 ·Updated 6 days ago
Some widgets in Marketing Cloud Reports pages are not loading and showing the error "Unable to Load Widget Widget settings are invalid"
No Fix ·Reported By 0 ·Updated 7 days ago
The setup may take some time (48 hours) before you can use Datorama Reports. This is the message you will face: "Setup can take up to 48 hours before you can use Datorama Reports for the first time" If you are still facing the message after these 48 hours, please click on - This Issue Affects me.
No Fix ·Reported By 1 ·Updated 15 days ago
Data in reporting is duplicated and populated into extracts of other channels within the same account.
In Review ·Reported By 2 ·Updated 20 days ago
The dashboard page fails to export sporadically. It also makes the reports and actions fail when those include the export of the page or widget as a PDF or PNG file.
In Review ·Reported By 2 ·Updated 22 days ago
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