Known Issues · Marketing Cloud Reporting
Audience Names in Datorama do not match Source Names in Discover reports
When creating Datorama Reports/Pivot Tables and utilizing the Field Name "Audience Name," formerly known as "Source Name," in Discover Reports, the data may appear skewed. In Datorama, the audiences are only being associated with a single Audience Name or N/A per email name, whereas in Discover Reports...
In Review ·Reported By 4 ·Updated 3 days ago
Datorama Reporting labeling Audience Name or Audience type as 'N/A'
Jobs may have an Audience Name or Audience Type of N/A in Datorama Reporting. This may cause you to be unable to filter by specific audiences or get accurate tracking data for specific audiences.
In Review ·Reported By 15 ·Updated 4 days ago
Contact Data Portability Report downloaded with CSV format has inaccurate column headers
Marketing Cloud Audience/Contacts , Marketing Cloud Reporting
Contact Data Portability Report downloaded with CSV format has inaccurate column headers
In Review ·Reported By 2 ·Updated 10 days ago
Running a report in Analytics Builder sometimes fails to complete with the following error showing on the UI: "ASP.NET session has expired or could not be found" A scenario where this has been seen to occur is when a report is run after switching business units.
No Fix ·Reported By 2 ·Updated 10 days ago
SMS Message Summary Report can produce results from days outside the set timeframe
Marketing Cloud Admin , Marketing Cloud Mobile , Marketing Cloud Reporting
The SMS Message Summary Report can produce results from days not within the set timeframe depending on the timezone that is used.
In Review ·Reported By 1 ·Updated 10 days ago
403 Not Authorized when Running Discover Reports
You may get a 403 Not Authorized “You don’t have the correct roles or permissions enabled to access this information“ when running reports in Discover. This can however happen for a couple reasons. To ensure that the issue is related to this Known Issue, please verify the following: -User has the...
In Review ·Reported By 110 ·Updated 11 days ago
Not Sent Tracking Extract Contains SubscriberKey Values in Email Address Field
Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Reporting , Marketing Cloud Sending
The Not Sent Tracking Extract contains SubscriberKey values in Email Address field.
In Review ·Reported By 11 ·Updated 11 days ago
Email Performance Over Time and Single Email Performance by Device Generate 403 Error
When attempting to run the Email Performance Over Time or the Single Email Performance by Device report when selecting a Content Builder email a 403 error will be generated. 403 Not Authorized . You don't have the correct roles or permissions enabled to access this information. Contact your administrator...
Fixed in version Marketing Cloud March 2020 Patch 3.2 ·Reported By 9 ·Updated 11 days ago
Email Service Provider Unsubscribe link not functioning properly for BU Unsubscribe
Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Reporting , Marketing Cloud Sending
Subscribers using the Email Service Provider Unsubscribe link on an email sent from a Business Unit set to Unsubscribe from the BU only show as Unsubscribed from the Enterprise account in the UI, but active on the _Subscribers Data View.
No Fix ·Reported By 7 ·Updated 11 days ago
Integration/EmailPreview.aspx returns a blank page
Marketing Cloud Email Studio , Marketing Cloud API , Marketing Cloud Reporting
The PreviewURL returned in Data Extracts and SOAP Retrieves on the Send object does not work.
Fixed in version Marketing Cloud Release July 2020 ·Reported By 6 ·Updated 11 days ago
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