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Known Issues · Marketing Cloud Pages/Sites

Contacts submitted with NULL date or number values in a CloudPage Entry Event for Journey Builder will not inject the records

Marketing Cloud Journey Builder , Marketing Cloud Pages/Sites

Submitting a NULL date or number value in a Smart Capture form used as a Journey Builder entry event will cause contacts to fail to be injected. The contacts will be added to the data extension with a default date value of 01/01/1900 and/or a default numeric value of 0. However, what is passed to Journey...

In Review ·Reported By 4 ·Updated 4 days ago

Inability to create Landing Pages in the new CloudPages Experience having a Private Domain and no SSL

Marketing Cloud Pages/Sites

Unable to create Landing Pages in an account with a Private Domain and no SSL.

Fixed in version Marketing Cloud Messaging April 2020 Patch 6 ·Reported By 2 ·Updated 5 days ago

Social Share block URLs do not resolve when clicked from a CloudPages landing page

Marketing Cloud Pages/Sites

Within CloudPages, when client adds a social share to a landing page (Content Builder editor) content block, any attempt to use this once the page is published causes an error page and nothing loads/shares.

No Fix ·Reported By 6 ·Updated 11 days ago

Previously saved Layout Block used with Reference Content Block in a CloudPages Content Builder Landing Page exposes code on a published page

Marketing Cloud Email Studio , Marketing Cloud Pages/Sites

Using a reference content block and pulling in a layout content block on a CloudPage (Content Builder Landing Page) exposes slot/block code on a published page

No Fix ·Reported By 2 ·Updated 11 days ago

Smart Capture block does not present an error or redirect the page for unsubscribed subscribers

Marketing Cloud Pages/Sites

If you have a Smart Capture block in a Content Builder based Cloud Page that targets a subscriber list, unsubscribed subscribers cannot be added to the list. This is intended functionality, however we do not present an error to the subscriber when this occurs. We also do not redirect the page so it appears...

No Fix ·Reported By 1 ·Updated 11 days ago

Submitting a CloudPages Smart Capture form with an empty email address fails

Marketing Cloud Pages/Sites

When you configure a Smart Capture form with a nullable email address field type, any form submission will fail to submit if the email address is not filled out. The page submit button is then grayed out, forcing users to refresh the page before trying again.

No Fix ·Reported By 0 ·Updated 11 days ago

Validation Message for Email field in Smart Capture block reverts to default message

Marketing Cloud Pages/Sites

When using the Content Builder editor to create a CloudPage in Web Studio, the validation message for an Email type form field in a Smart Capture block can automatically revert to the text "Please enter an email address." when switching back and forth between editing other fields in the Smart Capture...

In Review ·Reported By 3 ·Updated 2020-05-01

Settings CloudPage's response header "Cache-Control" to "no-cache,no-store", the "no-store" does not save.

Marketing Cloud Pages/Sites

CloudPages sets the "Cache-Control" HTTP Header to "no-cache" regardless of what is done via SSJS Platform methods such as "HTTPHeader.SetValue. CloudPages should respect what the customer passes in via SSJS and allow them to use that value for Cache-Control.

In Review ·Reported By 3 ·Updated 2020-04-24

Triggered Send from CloudPages Smart Capture form in Classic Editor does not send

Marketing Cloud Pages/Sites

When associating a triggered send definition to a SmartCapture form in CloudPages using the classic editor, the triggered email fails to send when subscribers are submitted through the form.

Fixed in version Marketing Cloud Release March 2020 ·Reported By 3 ·Updated 2020-04-06

CloudPages Classic Editor Save & Publish Button Doesn't Work

Marketing Cloud Admin , Marketing Cloud Pages/Sites

When creating a Landing Page with the Classic Editor in CloudPages, the changes do not always take effect after using the 'Save & Publish' button

Fixed in version Marketing Cloud Release March 2020 Patch 1.0 ·Reported By 0 ·Updated 2020-04-06

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