Known Issues · Marketing Cloud Pages/Sites
The dropdownlist on the Design tab of the Interactive Email Page in Cloud Pages can be empty
The dropdownlist on the Design tab of the Interactive Email Page in Cloud Pages can be empty This issue does not happen always.
In Review ·Reported By 1 ·Updated 17 days ago
CloudPages missing private domains when deployed using Package Manager
After deployment of a cloudpage using Package Manager into a Business unit configured with a private domain, the URL is being deployed using a non-editable Tenant Specific Endpoint based domain instead.
In Review ·Reported By 4 ·Updated 18 days ago
Activity metrics for Microsites are blank
No page activity displays for pages created within CloudPage Microsites
In Review ·Reported By 3 ·Updated 18 days ago
Smart Capture Form could cease to work upon disablement of user that created it
Marketing Cloud Admin , Marketing Cloud API , Marketing Cloud Pages/Sites
When a user creates a Smart Capture Form, and that user is then disabled, the Smart Capture Form stops working and submitting the data
In Review ·Reported By 1 ·Updated 2022-04-19
Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts , Marketing Cloud Pages/Sites , Marketing Cloud Sending , Marketing Cloud Reports
As of Chrome version 92, customers may experience issues when working across the Marketing Cloud. This impact may appear with buttons that were previously functioning as expected. In the Chrome developer console logs, impacted users will see the following error: A different origin subframe tried to...
Fixed ·Reported By 51 ·Updated 2022-03-30
CloudPages Reports unavailable to all users after In the reporting section
Marketing Cloud Admin , Marketing Cloud Pages/Sites , Marketing Cloud Reports
Due to a configuration discrepancy, all users are unable to access any CloudPages reports, including reports they have previously saved or scheduled. As such, CloudPages is not considered by the Reports app to be a valid application for any user, and as such, no user has access to any CloudPages rep...
Fixed in version Marketing Cloud Release June 2021 ·Reported By 7 ·Updated 2022-03-30
Can not use the same landing page name in the same collection
Can not use the same landing page name in the same collection. Once a Content name is save, the same name can not be used in other page even if the original one has been modified or deleted.
Fixed ·Reported By 1 ·Updated 2022-02-17
Copied CloudPage SmartCapture form not available as Journey Builder entry source
Marketing Cloud Journey Builder , Marketing Cloud Pages/Sites
When we copy a Landing Page in the New CloudPages Experience that includes a Smart Capture form used in a Journey, we are unable to use the newly copied SmartCapture form as a Journey Builder entry source.
Fixed in version Marketing Cloud April 2021 Release ·Reported By 27 ·Updated 2022-02-03
SmartCapture Dropdown field will disappear
When a Landing Page is created in CloudPages and field type in smart capture is Dropdown, option values of the drop down fields are not saved when clicked "Done editing" button.
Fixed in version Marketing Cloud Release July 2021 Patch 8 ·Reported By 24 ·Updated 2022-02-03
Smart Capture does not work on Interactive Email Page
Marketing Cloud Journey Builder , Marketing Cloud Pages/Sites
When a Smart Capture block is added to an Interactive Email Page type, no submissions are captured. Creation of a Smart Capture block with open 'Use in Journey Builder' selected in an Interactive Email Page will also prevent loading of CloudPages when configuring CloudPage Journey Builder entry s...
Fixed in version Marketing Cloud Release June 2021 ·Reported By 14 ·Updated 2022-02-03
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.
