Salesforce Known Issues
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Known Issues · Marketing Cloud Pages/Sites

Check marks remain after deselecting preferences in Profile Center

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Pages/Sites

When deselecting preferences in the My Preference section of Profile Center, the check marks are still visible after clicking Update. However, it appears that while the check marks are still visible, the preferences have been updated. If you close the Profile Center window after making the update and...

In Review ·Reported By 1 ·Updated Yesterday

Microsites only display the first 50 pages

Marketing Cloud Pages/Sites

No more than 50 pages that can be displayed in the Marketing Cloud User Interface

In Review ·Reported By 2 ·Updated 12 days ago

Smart Capture Form could cease to work upon disablement of user that created it

Marketing Cloud Admin , Marketing Cloud API , Marketing Cloud Pages/Sites

When a user creates a Smart Capture Form, and that user is then disabled, the Smart Capture Form stops working and submitting the data

Fixed in version Marketing Cloud Summer’22 Major Release ·Reported By 1 ·Updated 21 days ago

Cloud Pages - Schedule Publish for Later not working as expected

Marketing Cloud Pages/Sites

Cloud Pages - Schedule Publish for Later not working as expected

Fixed in version Marketing Cloud Release June 2021 ·Reported By 0 ·Updated 2022-08-10

Submitting a CloudPages Smart Capture form with an empty email address fails

Marketing Cloud Pages/Sites

When you configure a Smart Capture form with a nullable email address field type, any form submission will fail to submit if the email address is not filled out. The page submit button is then grayed out, forcing users to refresh the page before trying again.

No Fix ·Reported By 0 ·Updated 2022-08-10

SmartCapture Dropdown field will disappear

Marketing Cloud Pages/Sites

When a Landing Page is created in CloudPages and field type in smart capture is Dropdown, option values of the drop down fields are not saved when clicked "Done editing" button.

Fixed in version Marketing Cloud Release July 2021 Patch 8 ·Reported By 24 ·Updated 2022-08-08

Smart Capture does not work on Interactive Email Page

Marketing Cloud Journey Builder , Marketing Cloud Pages/Sites

When a Smart Capture block is added to an Interactive Email Page type, no submissions are captured. Creation of a Smart Capture block with open 'Use in Journey Builder' selected in an Interactive Email Page will also prevent loading of CloudPages when configuring CloudPage Journey Builder entry s...

Fixed in version Marketing Cloud Release June 2021 ·Reported By 14 ·Updated 2022-08-08

Unable to create a Data Extension with data retention using AMPscript in CloudPages

Marketing Cloud Pages/Sites

When creating a Data Extension with data retention using AMPscript and the SOAP Web Service API in a CloudPages Landing Page, an error message relating to user permissions is displayed.

No Fix ·Reported By 4 ·Updated 2022-08-08

HTTPHeader.SetValue SSJS will not properly set cookies when using Chrome

Marketing Cloud Pages/Sites

Using HTTPHeader.SetValue SSJS on a CloudPage will not properly set cookies when using Chrome.

No Fix ·Reported By 3 ·Updated 2022-08-08

Inability to create Landing Pages in the new CloudPages Experience having a Private Domain and no SSL

Marketing Cloud Pages/Sites

Unable to create Landing Pages in an account with a Private Domain and no SSL.

Fixed in version Marketing Cloud Messaging April 2020 Patch 6 ·Reported By 2 ·Updated 2022-08-08

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