Salesforce Known Issues
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Known Issues · Marketing Cloud Pages/Sites

Smart Capture does not work on Interactive Email Page

Marketing Cloud Journey Builder , Marketing Cloud Pages/Sites

When a Smart Capture block is added to an Interactive Email Page type, no submissions are captured. Creation of a Smart Capture block with open 'Use in Journey Builder' selected in an Interactive Email Page will also prevent loading of CloudPages when configuring CloudPage Journey Builder entry s...

In Review ·Reported By 8 ·Updated 14 days ago

Copied CloudPage SmartCapture form not available as Journey Builder entry source

Marketing Cloud Journey Builder , Marketing Cloud Pages/Sites

When we copy a Landing Page in the New CloudPages Experience that includes a Smart Capture form used in a Journey, we are unable to use the newly copied SmartCapture form as a Journey Builder entry source.

In Review ·Reported By 14 ·Updated 16 days ago

Smart Capture Journey Builder Event form submission does not parse hidden input fields that are boolean correctly from string to boolean values

Marketing Cloud Journey Builder , Marketing Cloud Pages/Sites

If a boolean field is a hidden input field on a Smart Capture form, the form is used in a CloudPages Journey Builder Event, and the hidden input field is not populated with a boolean-like value: "true" or "false"; then on submission of the form a contact will not be injected correctly due to an error...

In Review ·Reported By 1 ·Updated 20 days ago

Thumbnail generation not working in New CloudPages Experience

Marketing Cloud Pages/Sites

Thumbnail generation not working in New CloudPages Experience

In Review ·Reported By 4 ·Updated 29 days ago

AMPscript does not work in URL Redirect of smartcapture

Marketing Cloud Pages/Sites

AMPscript does not work in URL Redirect of smartcapture. (%% is recognized as URL encoded)

No Fix ·Reported By 2 ·Updated 2021-03-30

Cloud Pages - Schedule Publish for Later not working as expected

Marketing Cloud Pages/Sites

Cloud Pages - Schedule Publish for Later not working as expected

In Review ·Reported By 0 ·Updated 2021-03-30

Personalization is not rendered in Push Inbox CloudPage when opened via alert notification

Marketing Cloud Journey Builder , Marketing Cloud Mobile , Marketing Cloud Pages/Sites , Marketing Cloud Sending

Since the April 2019, it has been possible to use fields from the entry source data extension to personalize the CloudPage content sent as part of a Journey Builder Push Inbox send: https://help.salesforce.com/articleView?id=mc_rn_april_2019_mp_jb_entry_source_personalization.htm&type=5 However,...

In Review ·Reported By 7 ·Updated 2021-03-27

Previously saved Layout Block used with Reference Content Block in a CloudPages Content Builder Landing Page exposes code on a published page

Marketing Cloud Email Studio , Marketing Cloud Pages/Sites

Using a reference content block and pulling in a layout content block on a CloudPage (Content Builder Landing Page) exposes slot/block code on a published page

No Fix ·Reported By 6 ·Updated 2021-03-02

Marketing Cloud Archived Legacy Microsite Click Activity Still Being Tracked

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Pages/Sites

After a Marketing Cloud Legacy Microsite is archived the Click Activity is still tracked.

In Review ·Reported By 1 ·Updated 2021-03-01

CloudPages Preview shows error with certain AMPScript or SSJS functions

Marketing Cloud Pages/Sites

CloudPages Page Preview displays an error when an AMPScript or Server-Side Javascript (SSJS) function that inserts, updates, or reads data from a data extension is included in the body of the page.

Fixed in version Marketing Cloud Release January 2021 Patch 2 ·Reported By 5 ·Updated 2021-02-16

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