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Known Issues · Marketing Cloud Pages/Sites

Marketing Cloud functionality impacted in Chrome 92 after recent change to cross-origin iframe JavaScript dialogs

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts , Marketing Cloud Pages/Sites , Marketing Cloud Reporting , Marketing Cloud Sending

As of Chrome version 92, customers may experience issues when working across the Marketing Cloud. This impact may appear with buttons that were previously functioning as expected. In the Chrome developer console logs, impacted users will see the following error: A different origin subframe tried to...

In Review ·Reported By 47 ·Updated Today

Content Builder Delete permission required to use Content Builder in Cloud Pages

Marketing Cloud Admin , Marketing Cloud Pages/Sites

When configuring and applying permissions for a Role or User, setting the permission "Content Builder > Assets > Delete" to denied, will prevent the edit or creation of CloudPages, LandingPages, Microsites in the CloudPages app.

In Review ·Reported By 0 ·Updated 2 days ago

Copied CloudPage SmartCapture form not available as Journey Builder entry source

Marketing Cloud Journey Builder , Marketing Cloud Pages/Sites

When we copy a Landing Page in the New CloudPages Experience that includes a Smart Capture form used in a Journey, we are unable to use the newly copied SmartCapture form as a Journey Builder entry source.

In Review ·Reported By 19 ·Updated 6 days ago

Redirect() Function (AMPScript or SSJS) Throws Exception Even When Successful

Marketing Cloud Pages/Sites

When using the Redirect() function in Server-Side Javascript (SSJS) or AMPscript in a try ... catch block, the code always throws an exception.

In Review ·Reported By 12 ·Updated 6 days ago

Personalization is not rendered in Push Inbox CloudPage

Marketing Cloud Journey Builder , Marketing Cloud Mobile , Marketing Cloud Pages/Sites , Marketing Cloud Sending

Since the April 2019 release, it has been possible to use fields from the entry source data extension to personalize the CloudPage content sent as part of a Journey Builder Push Inbox send: https://help.salesforce.com/articleView?id=mc_rn_april_2019_mp_jb_entry_source_personalization.htm&type=5 However,...

In Review ·Reported By 9 ·Updated 6 days ago

New CloudPages Experience does not allow you to access Code Snippet from Content Builder in a Reference Block

Marketing Cloud Pages/Sites

A Code Snippet is created in a Content Block. The same Code Snippet is accessible from CloudPages with a Reference Block. However, the same Code Snippet is not accessible from New Cloudpages Experience.

In Review ·Reported By 2 ·Updated 8 days ago

SmartCapture Dropdown field will disappear

Marketing Cloud Pages/Sites

When a Landing Page is created in CloudPages and field type in smart capture is Dropdown, option values of the drop down fields are not saved when clicked "Done editing" button.

In Review ·Reported By 15 ·Updated 16 days ago

Unable to create a Data Extension with data retention using AMPscript in CloudPages

Marketing Cloud Pages/Sites

When creating a Data Extension with data retention using AMPscript and the SOAP Web Service API in a CloudPages Landing Page, an error message relating to user permissions is displayed.

In Review ·Reported By 4 ·Updated 16 days ago

CloudPages Reports unavailable to all users after In the reporting section

Marketing Cloud Admin , Marketing Cloud Pages/Sites , Marketing Cloud Reporting

Due to a configuration discrepancy, all users are unable to access any CloudPages reports, including reports they have previously saved or scheduled. As such, CloudPages is not considered by the Reports app to be a valid application for any user, and as such, no user has access to any CloudPages rep...

In Review ·Reported By 7 ·Updated 28 days ago

Smart Capture forms fail to submit when Email form fields are not EmailAddress field types

Marketing Cloud Pages/Sites

Smart Capture forms will fail to submit when Email form fields are not EmailAddress field types.

In Review ·Reported By 0 ·Updated 2021-06-24

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