Salesforce Known Issues
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Known Issues · Marketing Cloud Pages/Sites

The dropdownlist on the Design tab of the Interactive Email Page in Cloud Pages can be empty

Marketing Cloud Pages/Sites

The dropdownlist on the Design tab of the Interactive Email Page in Cloud Pages can be empty This issue does not happen always.

In Review ·Reported By 1 ·Updated 17 days ago

CloudPages missing private domains when deployed using Package Manager

Marketing Cloud Pages/Sites

After deployment of a cloudpage using Package Manager into a Business unit configured with a private domain, the URL is being deployed using a non-editable Tenant Specific Endpoint based domain instead.

In Review ·Reported By 4 ·Updated 18 days ago

Activity metrics for Microsites are blank

Marketing Cloud Pages/Sites

No page activity displays for pages created within CloudPage Microsites

In Review ·Reported By 3 ·Updated 18 days ago

Smart Capture Form could cease to work upon disablement of user that created it

Marketing Cloud Admin , Marketing Cloud API , Marketing Cloud Pages/Sites

When a user creates a Smart Capture Form, and that user is then disabled, the Smart Capture Form stops working and submitting the data

In Review ·Reported By 1 ·Updated 2022-04-19

Marketing Cloud functionality impacted in Chrome 92 after recent change to cross-origin iframe JavaScript dialogs

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts , Marketing Cloud Pages/Sites , Marketing Cloud Sending , Marketing Cloud Reports

As of Chrome version 92, customers may experience issues when working across the Marketing Cloud. This impact may appear with buttons that were previously functioning as expected. In the Chrome developer console logs, impacted users will see the following error: A different origin subframe tried to...

Fixed ·Reported By 51 ·Updated 2022-03-30

CloudPages Reports unavailable to all users after In the reporting section

Marketing Cloud Admin , Marketing Cloud Pages/Sites , Marketing Cloud Reports

Due to a configuration discrepancy, all users are unable to access any CloudPages reports, including reports they have previously saved or scheduled. As such, CloudPages is not considered by the Reports app to be a valid application for any user, and as such, no user has access to any CloudPages rep...

Fixed in version Marketing Cloud Release June 2021 ·Reported By 7 ·Updated 2022-03-30

Can not use the same landing page name in the same collection

Marketing Cloud Pages/Sites

Can not use the same landing page name in the same collection. Once a Content name is save, the same name can not be used in other page even if the original one has been modified or deleted.

Fixed ·Reported By 1 ·Updated 2022-02-17

Copied CloudPage SmartCapture form not available as Journey Builder entry source

Marketing Cloud Journey Builder , Marketing Cloud Pages/Sites

When we copy a Landing Page in the New CloudPages Experience that includes a Smart Capture form used in a Journey, we are unable to use the newly copied SmartCapture form as a Journey Builder entry source.

Fixed in version Marketing Cloud April 2021 Release ·Reported By 27 ·Updated 2022-02-03

SmartCapture Dropdown field will disappear

Marketing Cloud Pages/Sites

When a Landing Page is created in CloudPages and field type in smart capture is Dropdown, option values of the drop down fields are not saved when clicked "Done editing" button.

Fixed in version Marketing Cloud Release July 2021 Patch 8 ·Reported By 24 ·Updated 2022-02-03

Smart Capture does not work on Interactive Email Page

Marketing Cloud Journey Builder , Marketing Cloud Pages/Sites

When a Smart Capture block is added to an Interactive Email Page type, no submissions are captured. Creation of a Smart Capture block with open 'Use in Journey Builder' selected in an Interactive Email Page will also prevent loading of CloudPages when configuring CloudPage Journey Builder entry s...

Fixed in version Marketing Cloud Release June 2021 ·Reported By 14 ·Updated 2022-02-03

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