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Known Issues · Marketing Cloud Mobile

Sandbox application MobilePush sends are failing

Marketing Cloud Mobile

Sandbox applications that have been enabled with HTTP2 are failing due to the sends using the production endpoint. Previously, Legacy Binary Protocol, the certificate was used to determine if an application was a sandbox app or not

Fixed in version Marketing Cloud July 2020 Release Patch 10 ·Reported By 7 ·Updated 2 days ago

The response of delivery status of a message using GET /sms/v1/messageContact/{messageId}/deliveries/{tokenId} can result into Unknown token

Marketing Cloud API , Marketing Cloud Mobile

Using API route GET /sms/v1/messageContact/{messageId}/deliveries/{tokenId} to get the delivery status of a message can result into Unknown token

In Review ·Reported By 1 ·Updated 3 days ago

Responding to Outbound Message does not trigger Text Response for Next Keyword when replying with y, n, or yes

Marketing Cloud Mobile

After receiving an Outbound message configured with a Next Keyword, the expectation is that a response to that message will be appended with the Next Keyword and will trigger a response from a Text Response message setup for that keyword. However, it has been observed that this does not happen when responding...

In Review ·Reported By 0 ·Updated 3 days ago

MobileConnect Double Opt In Confirmation Message not Sent on Shared Short Code

Marketing Cloud Mobile

When using a Double Opt In message in MobileConnect with a Shared Short Code, the initial message is received but the confirmation message is not received.

In Review ·Reported By 0 ·Updated 3 days ago

MobileConnect | SMS | English CA culture code displays date time incorrect on UI

Marketing Cloud Mobile

Currently, within the UI in MobileConnect, the recurrence scheduling time has the potential to reverse the scheduled month. This means that a send scheduled for 8/1/2020 would become 1/8/2020.

In Review ·Reported By 0 ·Updated 3 days ago

Modifying the schedule of a send while the send is occurring causes the send to be duplicated

Marketing Cloud Mobile

Modifying the schedule of a send while the send is occurring causes the send to be sent twice.

In Review ·Reported By 0 ·Updated 3 days ago

Journey Builder Decision split fails using MobilePush Demographics Attribute Group

Marketing Cloud Journey Builder , Marketing Cloud Mobile

When using the MobilePush Demographics Attribute Group within a Decision Split within Journey Builder, Contacts may show as failing within History once activated and injected.

In Review ·Reported By 1 ·Updated 5 days ago

Different Locales with similar Short code / Keyword combinations are assigned to incorrect Subscription in MobileConnect

Marketing Cloud Mobile

When an account is configured with two short codes that are the same but have different locales AND both codes have the same keyword, imports in MobileConnect can import contacts into a subscription for the incorrect short code.

In Review ·Reported By 1 ·Updated 10 days ago

MobileConnect response Messages errors using custom Mobile_Number Attribute

Marketing Cloud Mobile

When a custom Attribute is created on the Mobile Demographics Attribute Set named MOBILE_NUMBER (with the underscore) and the response to an MO Message includes the MOBILE_NUMBER attribute via Personalisation/AMPScript, the text response message will error

In Review ·Reported By 0 ·Updated 12 days ago

Schedule date in MobileConnect when using Spanish (Chile) or English (Malaysia) Culture Code

Marketing Cloud Mobile

When selecting a SMS send date with a user using the "Spanish (Chile)", "English (Malaysia)" Culture Code, selecting a date in the calendar is then passed into the textbox in the American MM/DD/YYYY format instead of the desired DD/MM/YYYY format.

No Fix ·Reported By 1 ·Updated 17 days ago

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