Known Issues · Marketing Cloud Journey Builder
Marketing Cloud Journey Builder
When trying to compare Journey Builder data with contact model data within a decision split in a Journey and both attributes are non Nullable, on some occasions the error below will show "Nullable Fields cannot be compared. One of these two fields is nullable"
In Review ·Reported By 107 ·Updated 2 days ago
Journey Builder Decision split fails using MobilePush Demographics Attribute Group
Marketing Cloud Journey Builder
When using the MobilePush Demographics Attribute Group within a Decision Split within Journey Builder, Contacts may show as failing within History once activated and injected.
In Review ·Reported By 31 ·Updated Yesterday
Marketing Cloud Journey Builder
Using the postmonger "requestEndpoints" and "requestTokens" requests with a Journey Builder Custom Activity will not return Tenant Specific Endpoints for Marketing Cloud accounts.
In Review ·Reported By 3 ·Updated Today
Error "The entry source schedule begins in the past" shows incorrectly when scheduling Journeys
Marketing Cloud Journey Builder
When scheduling a Data Extension entry source, there are some instances where schedule validation is not adjusting times for the selected time zone and instead uses your computer's local system time. This can be seen by scheduling a Journey to activate in a time zone behind your current system time...
In Review ·Reported By 2 ·Updated Yesterday
Contacts may remain in Journey after meeting Exit Criteria in a Wait Activity
Marketing Cloud Journey Builder
When contacts enter a Wait Activity, they will wait until the exit time specified by the Wait Activity. If a contact is evaluated for Exit Criteria - and meets the defined Exit Criteria during the Wait Activity - they should be removed from both the Wait Activity and the Journey at that time. However,...
In Review ·Reported By 1 ·Updated 2 days ago
Marketing Cloud Journey Builder , Marketing Cloud Mobile
When Journey builder tries to activate multiple SMS activities at the same time, SMS job creation process can sometimes fail due to the multiple calls which results in an incomplete job creation. The incomplete job has no primary slot allocated to it.
In Review ·Reported By 0 ·Updated 2 days ago
API calls to Email or SMS Triggered Sends can intermittently fail with timeout error
Marketing Cloud Email Studio , Marketing Cloud Journey Builder , Marketing Cloud API , Marketing Cloud Mobile , Marketing Cloud Sending
API requests to Transactional SMS and Transactional Email Triggered Sends may intermittently fail to complete, returning a "An unexpected error occurred while attempting to queue the send" error response.
In Review ·Reported By 7 ·Updated 3 days ago
Marketing Cloud Journey Builder
The Journey Builder Canvas rendering logic does not detect changes to a Decision Split, after a change to the Entry Event of a Journey resulting in a change to the Journey Data, producing an error that the Decision Split is not configured.
In Review ·Reported By 2 ·Updated 3 days ago
Journeys resulting in validation error when google analytics tracking is enabled
Marketing Cloud Journey Builder
A subset of customers may experience following error "Journey is failing validation with error - { 'analyticsType': 'google', 'urlDomainsToTrack': []} does not match the schema defined for analytics tracking" if they have google analytics tracking enabled for the Journeys
In Review ·Reported By 5 ·Updated 8 days ago
Copying a Journey creates copy with same name as original Journey
Marketing Cloud Journey Builder
When a Journey is Copied from the UI the Journey name does not append (Copy) even when getting a Success Pop up.
In Review ·Reported By 2 ·Updated 8 days ago
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