Known Issues · Marketing Cloud Journey Builder
Copied CloudPage SmartCapture form not available as Journey Builder entry source
Marketing Cloud Journey Builder , Marketing Cloud Pages/Sites
When we copy a Landing Page in the New CloudPages Experience that includes a Smart Capture form used in a Journey, we are unable to use the newly copied SmartCapture form as a Journey Builder entry source.
In Review ·Reported By 3 ·Updated Today
Automation schedule is changed when Journey scheduled by that automation is stopped
Marketing Cloud Automations , Marketing Cloud Journey Builder
Automation schedule is changed when Journey scheduled by that automation is stopped
In Review ·Reported By 3 ·Updated 3 days ago
Journey Validation never completes
Marketing Cloud Journey Builder
When validating a journey, the validation never completes. This is specific to journeys with engagement splits that have joins after the engagement splits.
In Review ·Reported By 2 ·Updated 4 days ago
Resuming the Journeys from pause goes in finishing status instead of running
Marketing Cloud Journey Builder
Resuming the Journeys from pause goes in finishing status instead of running in rare case.
In Review ·Reported By 1 ·Updated 4 days ago
Flow , Marketing Cloud Integrations , Marketing Cloud Journey Builder
The Salesforce critical update, Require User Access to Apex Classes Invoked by Flow, can cause flows to fail and prevent the Journey Builder Integration (JB-INT) from injecting records into an active Journey in the Marketing Cloud. This can happen if this CRUC is enabled and your user profiles (or permission...
In Review ·Reported By 34 ·Updated 5 days ago
Marketing Cloud Integrations , Marketing Cloud Journey Builder
When creating a Journey in the Marketing Cloud that pushes tracking back to an integrated Sales Cloud Org, an associated triggered email send definition is created in Salesforce to store the stats and tracking information. Currently these triggered sends in Salesforce are not capturing the Email ID...
In Review ·Reported By 26 ·Updated 5 days ago
Journey Builder Decision split fails using MobilePush Demographics Attribute Group
Marketing Cloud Journey Builder , Marketing Cloud Mobile
When using the MobilePush Demographics Attribute Group within a Decision Split within Journey Builder, Contacts may show as failing within History once activated and injected.
In Review ·Reported By 2 ·Updated 5 days ago
Pipes in Journey Names cause issues with Journey Reports
Marketing Cloud Journey Builder , Marketing Cloud Reporting
If you use pipes (|) in the names of Journeys, it throws off the parsing of the names in the Journeys to select to report on.
In Review ·Reported By 3 ·Updated 7 days ago
Path Optimizer Engagement stats not accurate for shorter duration tests
Marketing Cloud Journey Builder
The Engagement stats shown in the Path Optimizer activity summary at times shows inaccurate results. This has primarily been observed for journeys with short Path Optimizer test duration.
In Review ·Reported By 2 ·Updated 7 days ago
Journey Builder Entry Event Schedule does not save the run date on the first attempt
Marketing Cloud Journey Builder
When configuring a single send journey or a multi-step journey, there is the option to schedule the journey in the future. The first attempt to do so does not save properly.
In Review ·Reported By 0 ·Updated 10 days ago
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