Known Issues · Marketing Cloud Journey Builder
Emails are not being sent to owner of task when assigned via Marketing Cloud
Marketing Cloud Automations , Marketing Cloud Journey Builder
Inside of Journey Builder, email notifications aren't sent to task owner when assigned
In Review ·Reported By 24 ·Updated Yesterday
Marketing Cloud Journey Builder
When setting up a Transactional API in a Business Unit shared data extensions are not available to the Transactional API. There is no error message, nothing shows in the developer tab. The shared data extension does show up for the user in other areas of the application, including regular data extension...
In Review ·Reported By 1 ·Updated Today
Decision Split filter failed to evaluate because multiple Attribute Group paths to same Attribute
Marketing Cloud Journey Builder , Marketing Cloud Contact Builder
The Decision Split fails to evaluate if the attribute is being pathed from multiple attribute groups in the Contact Model in the same Decision Split.
In Review ·Reported By 0 ·Updated Yesterday
Journey Builder Hangs When Configuring a Salesforce Campaign Entry
Marketing Cloud Journey Builder
For some customers, when configuring the entry source in Journey Builder using Salesforce data, the list of Salesforce campaigns may not generate.
No Fix ·Reported By 4 ·Updated 3 days ago
Attribute to Attribute Comparison does not always work when Contact Data is on the Right Side
Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts
Attribute to Attribute Comparison does not always work when Contact Data is on the Right Side and there is more than one path to the Data Extension in Data Designer. For example if you have the below: JourneyData.Field = ContactData.Field We will use the shortest path to get to the Contact Data...
In Review ·Reported By 31 ·Updated 4 days ago
Marketing Cloud Integrations , Marketing Cloud Journey Builder
Using Journey Builder Test functionality is creating an IER record for the for the corresponding salesforce record in Salesforce. But as per document, it should not be created for test send: https://help.salesforce.com/articleView?id=mc_jb_journey_testing.htm&type=5 "This test mode allows you to view...
No Fix ·Reported By 2 ·Updated 4 days ago
API Triggered Journey DE can't store the value of encrypted field in encrypted format
Marketing Cloud Journey Builder
When using the /interaction/v1/events route, the data added to the Data Extension is stored in plain text.
In Review ·Reported By 2 ·Updated 9 days ago
Flow , Marketing Cloud Integrations , Marketing Cloud Journey Builder
The Salesforce critical update, Require User Access to Apex Classes Invoked by Flow, can cause flows to fail and prevent the Journey Builder Integration (JB-INT) from injecting records into an active Journey in the Marketing Cloud. This can happen if this CRUC is enabled and your user profiles (or permission...
In Review ·Reported By 107 ·Updated 10 days ago
Journey Builder Decision split fails using MobilePush Demographics Attribute Group
Marketing Cloud Journey Builder , Marketing Cloud Mobile
When using the MobilePush Demographics Attribute Group within a Decision Split within Journey Builder, Contacts may show as failing within History once activated and injected.
In Review ·Reported By 27 ·Updated 11 days ago
Stopping a Journey tied to an Automation inadvertently updates schedule
Marketing Cloud Automations , Marketing Cloud Journey Builder
Journey Builder allows you to create a journey and tie that journey schedule to an existing automation. When you stop the journey from a "running" status, the schedule gets updated to CST time. So if your schedule was set to run at 9am EST, it would then show 8am EST.
In Review ·Reported By 2 ·Updated 11 days ago
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