Known Issues · Marketing Cloud Journey Builder
Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Journey Builder
Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud, and the System User is not integrated. The subscribe for tracking call is expecting the System user to have a completed integration as a user as well as a system user (which is...
In Review ·Reported By 67 ·Updated 2 days ago
Marketing Cloud Integrations , Marketing Cloud Journey Builder
When creating a Journey in the Marketing Cloud that pushes tracking back to an integrated Sales Cloud Org, an associated triggered email send definition is created in Salesforce to store the stats and tracking information. Currently these triggered sends in Salesforce are not capturing the Email ID...
In Review ·Reported By 46 ·Updated 2 days ago
The Entry Source of the Journey changes when journey is copied at draft mode.
Marketing Cloud Journey Builder
A Journey that has Salesforce Data, API, Event as an entry source will change its Old entry source if copied over while the journey remains in draft mode.
In Review ·Reported By 0 ·Updated Yesterday
Attribute to Attribute Comparison does not always work when Contact Data is on the Right Side
Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts
Attribute to Attribute Comparison does not always work when Contact Data is on the Right Side and there is more than one path to the Data Extension in Data Designer. For example if you have the below: JourneyData.Field = ContactData.Field We will use the shortest path to get to the Contact Data...
In Review ·Reported By 14 ·Updated 3 days ago
ENS not capturing different Events in Batch with different Events
Marketing Cloud Journey Builder , Marketing Cloud API , Marketing Cloud Sending
When an API call to send to multiple recipients is created, and that batch of Subscribers generates more than one Event Type (e.g. EmailSent, EmailNotSent), the callback will not provide the different EventTypes for that Batch
In Review ·Reported By 5 ·Updated 3 days ago
Emails are not being sent to owner of task when assigned via Marketing Cloud
Marketing Cloud Automations , Marketing Cloud Journey Builder
Inside of Journey Builder, email notifications aren't sent to task owner when assigned
In Review ·Reported By 11 ·Updated 6 days ago
Marketing Cloud Journey Builder
For Marketing Cloud journeys with GA360 enabled, the Ecommerce and Site Usage tiles may show zero stats for email activities. However, the same tiles will show stats when viewing the top-level Journey Analytics. The issue occurs because the activity-level metrics required to populate these values...
In Review ·Reported By 6 ·Updated 7 days ago
Remove From Journey unavailable when contact has previously exited Journey
Marketing Cloud Journey Builder
When using Find Contact Path functionality from Journey Health, if the contact previously exited the Journey but has since reinjected, the "Remove From Journey" button cannot be clicked on.
In Review ·Reported By 5 ·Updated 8 days ago
New Journey Version fails on Validation/Activation for DE
Marketing Cloud Journey Builder
Saving a journey after an audience event has been created and applied to said journey causes the schedule to be in the past. Because of this, the journey will not properly activate. The error on screen is "The entry source schedule begins in the past. Please remove your entry source and configure a new...
In Review ·Reported By 2 ·Updated 8 days ago
Unable to copy journey if the schedule start date is in the past
Marketing Cloud Journey Builder
User is unable to copy an existing running journey if the schedule start date is in the past.
In Review ·Reported By 1 ·Updated 8 days ago
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