Salesforce Known Issues
Trailblazer Community

Known Issues · Marketing Cloud Intelligence

Google Ads API not providing product feed camapigns

Marketing Cloud Intelligence

Google Ads API data stream does not get data for product feed discovery campaigns from the UI

In Review ·Reported By 10 ·Updated Today

Spotify | API connector not loading profiles

Marketing Cloud Intelligence

When attempting to create a new Spotify API data stream, the connector does not load the profiles in the dropdown list.

In Review ·Reported By 4 ·Updated Today

Report occasionally fails with 'Unknown' error

Marketing Cloud Intelligence , Marketing Cloud Reports

Report with the type of 'PNG' or 'PDF' occasionally fails with 'Unknown' error

In Review ·Reported By 2 ·Updated Today

Visual Pivot Table subtotals are incorrect

Marketing Cloud Intelligence

Pivot table should correctly aggregate subtotals when using multiple dimensions, but the subtotals are incorrect depending on which dimensions are added.

Fixed ·Reported By 1 ·Updated Today

Custom Widget | Javascript getBotsSummary method returns no results on public embedded pages

Marketing Cloud Intelligence

The DA.api.EMI.getBotsSummary() method does not return data on public embedded pages. This results in unexpected behaviour of Custom Widgets using this method to display data from Einstein Insights on pages accessed from their public links.

In Review ·Reported By 1 ·Updated Today

Facebook Ads | Impressions values don't match the FB UI while filtering on Platform field

Marketing Cloud Intelligence

When looking at the impressions of each platform on a FB ads data stream we can see that the impressions do not match, but the total impressions value of all the platforms matches the value of the total impressions in the UI report.

In Review ·Reported By 2 ·Updated Yesterday

MC Intelligence | MOAT connector | PROVIDER_REPORT_TIMEOUT, No data fetch after 30 tries

Marketing Cloud Intelligence

MC Intelligence's MOAT data streams sometimes fail with this error: PROVIDER_REPORT_TIMEOUT, and the message: No data fetch after 30 tries.

Fixed ·Reported By 1 ·Updated Today

Google My Business Failing for 'Unknown Error'

Marketing Cloud Intelligence , Marketing Cloud Intelligence Integrations

Some clients are seeing their Google My Business connections fail for an Unknown Error reason. The log information shows an Invalid Argument error as well as a 400 bad request error.

In Review ·Reported By 1 ·Updated Yesterday

Intelligence Reports Advanced | Marketing Insights for Sales Cloud app installation can't be completed

Marketing Cloud Intelligence

When trying to install the app Marketing Insights for Sales Cloud, getting the following error message, even due the Audience Insights for Advertising Studio app is already installed: "To install this app you first need to ingest your ads spend data by installing one of the following apps: Cross-Channel...

In Review ·Reported By 1 ·Updated Yesterday

Currency symbol does not update in custom widget after selection in switch currency widget

Marketing Cloud Intelligence

When trying to change the currency using the switch widget, the currency symbol is not changing in the custom widget.

In Review ·Reported By 1 ·Updated Yesterday

1 to 10 of 372 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.