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Known Issues · Marketing Cloud Intelligence

Facebook Ads | Missing Conversion Tag Categories

Marketing Cloud Intelligence , Marketing Cloud Intelligence Integrations

Facebook Ads streams not retrieving all conversion tag categories; for example, 'offsite_conversion.fb_pixel_custom'

In Review ·Reported By 7 ·Updated Today

LinkedIn Company Page | DATE_FORMAT_IS_INVALID

Marketing Cloud Intelligence , Marketing Cloud Intelligence Integrations

Clients are unable to map the field 'post_created' within a formula for the Day dimension; attempting to do so may fail processing with the following error: class com.datorama.core.service.validation.LandingzoneException-LandingzoneException: The field 'post_created' in the uploaded file has not been...

In Review ·Reported By 4 ·Updated Yesterday

API Data Stream Mapping | Mapping dropdown not listing Conversion Tag fields

Marketing Cloud Intelligence , Marketing Cloud Intelligence Integrations

When mapping conversion tag fields in API data streams (such as Facebook Ads and Google Ads), the names do not appear for auto-complete. When evaluating a mapping formula with a conversion tag field, a warning is thrown saying "the field {field} was not found in the uploaded file."

In Review ·Reported By 3 ·Updated Today

MC Intelligence | Facebook Ads Data stream processing fails on Provider's Report Timeout Error

Marketing Cloud Intelligence , Marketing Cloud Intelligence Integrations

Facebook Ads Datastream processing fails on Provider's Report Timeout Error. There were no changes on the MC Intelligence side, we are working with FB on solving this issue.

In Review ·Reported By 3 ·Updated Today

New!Classification Rules | Incorrect Deletion Error Message "The Data Classification rule is used by a pattern, and cannot be deleted"

Marketing Cloud Intelligence

When creating a classification rule, a new generic bucket is created. This bucket can be used in other data streams (Although not recommended). It isn't possible to delete a classification rule while another data stream is using its bucket. While this is the case, a wrong error message appears -...

In Review ·Reported By 1 ·Updated Today

New!Twiter Social | Discrepancy In metrics

Marketing Cloud Intelligence

In several cases, the Metrics (Mostly the Likes Metric) reported in the Twitter UI differ from what Datorama reported.

In Review ·Reported By 1 ·Updated Today

SFMC Granular | Automatic retrieval not triggered

Marketing Cloud Intelligence

After a certain date, all of the SFMC Granular Data Lake streams stopped automatically retrieving jobs.

In Review ·Reported By 1 ·Updated Today

Google Ads | "Performance Max" campaign types not coming through

Marketing Cloud Intelligence

"Performance Max" campaigns not pulled correctly from Google Ads API connector

In Review ·Reported By 1 ·Updated Today

Amazon DSP Data stream failed on UNKNOWN ERROR

Marketing Cloud Intelligence , Marketing Cloud Intelligence Integrations

Amazon DSP data stream processing failed on UNKNOWN ERROR- End of input at line 1 column 102 path.

In Review ·Reported By 1 ·Updated Today

MC Intelligence | Reports | scheduled reports are not being sent

Marketing Cloud Intelligence

Scheduled reports built from custom (datorama advanced) dashboards on MC Intelligence Reports are not being sent on the automatic run.

In Review ·Reported By 2 ·Updated Yesterday

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