Salesforce Known Issues
Trailblazer Community

Known Issues · Marketing Cloud Integrations

Rowset API call to a DE with required field doesn't validate correctly

Marketing Cloud Integrations , Marketing Cloud API

https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-apis.meta/mc-apis/postDataExtensionRowsetByKey.htm POST /hub/v1/dataevents/key:{key}/rowset API request is returning 200 status even when column names in the payload do no match the column names in the DE, this can causes a scenario...

In Review ·Reported By 1 ·Updated 2 days ago

The layout of the "MCDM Campaign Messages" component is broken for Digital Experience (Communities)

Marketing Cloud Integrations

When MCDM Campaign message component is use in the Digital Experience layout with a smaller view width the table containing the Journey Activities does not resize and goes out of boundary with the whole Campaign Messages component

In Review ·Reported By 1 ·Updated 2 days ago

Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud

Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Journey Builder

Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud, and the System User is not integrated. The subscribe for tracking call is expecting the System user to have a completed integration as a user as well as a system user (which is...

In Review ·Reported By 80 ·Updated 7 days ago

Unable to Load Sales Cloud Activity on Journey Builder Canvas

Marketing Cloud Integrations , Marketing Cloud Journey Builder

When an account that has Marketing Cloud Connect configured attempts to create an Object Activity in Journey Builder, it may fail to load. This would only happen if a Sales Cloud Data Event is already configured for the Entry Source. This is due to the large number of Sales/Service Cloud objects that...

In Review ·Reported By 1 ·Updated 7 days ago

Journey Builder Integration flows can fail when the critical update "Require User Access to Apex Classes Invoked by Flow" is activated

Flow , Marketing Cloud Integrations , Marketing Cloud Journey Builder

The Salesforce critical update, Require User Access to Apex Classes Invoked by Flow, can cause flows to fail and prevent the Journey Builder Integration (JB-INT) from injecting records into an active Journey in the Marketing Cloud. This can happen if this CRUC is enabled and your user profiles (or permission...

In Review ·Reported By 94 ·Updated 14 days ago

Boolean Formula Field filter fails to synchronize objects

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

When a boolean formula field is used as a filter in synchronized data sources, that object can fail to sync and display 0 records.

In Review ·Reported By 42 ·Updated 20 days ago

Integrated Marketing Cloud Triggered Sends are failing to consistently push back all IERs (Individual Email Results)

Marketing Cloud Integrations

Triggered Sends that are created as part of the Marketing Cloud Connect managed package will in some cases fail to push back all of the individual email results for that send. These sends could be created as a triggered send directly in Salesforce or as part of an integrated Journey Builder send that...

In Review ·Reported By 113 ·Updated 22 days ago

Cannot use fields from CampaignMember:LeadOrContactOwner in Event Entry

Marketing Cloud Integrations , Marketing Cloud Journey Builder

When creating a Salesforce Data Event to target Campaigns, using fields from CampaignMember:LeadOrContactOwner causes exceptions when journey injection should happen.

In Review ·Reported By 10 ·Updated 23 days ago

Viewing a Journey Builder Send tracking IER for non-default account, does not load email thumbnail without first viewing the parent triggered send

Marketing Cloud Integrations , Marketing Cloud Journey Builder

Journey Builder Tracking creates a parent Triggered Send object, and Individual Email Reports associated with that TS. The parent TS will have the email mid stored in the Member_Id__c field, but has no way of saving the Business_Unit__c field. When the IER thumbnail image must be retrieved for the first...

In Review ·Reported By 34 ·Updated 29 days ago

Journey Builder Salesforce Entries convert text field data of TRUE or FALSE to values of 1 or 0

Marketing Cloud Integrations , Marketing Cloud Journey Builder

When using a Salesforce Entry Event in Journey Builder, if you have a text field that contains data of TRUE or FALSE, these text values will be converted to a boolean value of 1 or 0. These incorrect boolean values will be inserted into your Journey and data extension instead of the text values.

In Review ·Reported By 1 ·Updated 2021-06-25

1 to 10 of 104 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.