Salesforce Known Issues
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Known Issues · Marketing Cloud Integrations

Twitter Ads Cards Data Missing

Marketing Cloud Integrations , Marketing Cloud Intelligence

Twitter Ads - Cards data is returning a Default value for Creative Key and Creative Name because the values are blank/null in the file even though these values exist in the UI.

In Review ·Reported By 1 ·Updated 3 days ago

Individual Email Reports and other tracking data not being pushed into Salesforce from Marketing Cloud

Marketing Cloud Integrations , Marketing Cloud Contact Builder

An issue in the Tracking Subscription Queue can cause Tracking Subscription's to go into an error state, resulting in Tracking Subscription Queues from being processed. This means that Individual Email Reports and other tracking data will not be pushed into Salesforce from Marketing Cloud

In Review ·Reported By 4 ·Updated 5 days ago

Sending campaign message may fail with authentication error when debug log is enabled on Salesforce CRM

Marketing Cloud Integrations

Large amount of campaign message send may fail with Authentication error when enable debug log either by opening the Developer Console or setting an active trace flag against the current user that will perform authentication to Marketing Cloud.

In Review ·Reported By 0 ·Updated 7 days ago

Invalid redirect URI error when connecting API User for Marketing Cloud Connect in a Developer Org

Marketing Cloud Integrations

When setting up Marketing Cloud Connect in a Developer Org, you will receive the below error when connecting the Marketing Cloud API User: Error received: {“error”:“redirect_uri_mismatch”,“error_description”:“Invalid redirect URI. Use a redirect URI that was registered in Marketing Cloud Installed...

In Review ·Reported By 15 ·Updated 8 days ago

Facebook Post Insights API data streams fail with the error "Unknown Error"

Marketing Cloud Integrations

Facebook Post Insights API data streams fail with the error "Unknown Error"

In Review ·Reported By 9 ·Updated 8 days ago

Non-Western Characters in OTE Simulation Item Url can be garbled.

Marketing Cloud Integrations

Non-Western Characters in OTE Simulation Item Url can be garbled.

In Review ·Reported By 1 ·Updated 8 days ago

Links Clicked not being updated with Individual Email Results

Marketing Cloud Integrations

Links Clicked is not being updated on some Individual Email Results within Salescloud.

In Review ·Reported By 3 ·Updated 21 days ago

Special characters impact Attribute search function in Segments in CDP

Marketing Cloud Integrations

When attempting to search for Attributes within a Segment that contains special characters, no results are initially returned.

In Review ·Reported By 1 ·Updated 28 days ago

For Quote objects Journey Builder Integration is creating the Flows in the CRM without a valid relationship

Marketing Cloud Integrations

When the quote objects is used as an Entry source for Salesforce Connector Integrated Journey, it creates a flow with following invalid relationship {!new_object.Account.PersonContactId} in the CRM. Even with invalid relationship the system allows users to create, save the Journey in Marketing Cloud...

In Review ·Reported By 6 ·Updated 29 days ago

Length of Decimal field is longer when synced to Marketing Cloud

Marketing Cloud Integrations

When you synchronize a field via Marketing Cloud Connect the max length setting of the decimal field that is created on the synchronized data extension is longer in Marketing Cloud. For example, if you create a Number field in Sales Cloud on an object with the length and precision (17, 2). When you...

In Review ·Reported By 1 ·Updated 2022-12-27

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