Known Issues · Marketing Cloud Integrations
Triggered Sends that are created as part of the Marketing Cloud Connect managed package will in some cases fail to push back all of the individual email results for that send. These sends could be created as a triggered send directly in Salesforce or as part of an integrated Journey Builder send that...
In Review ·Reported By 41 ·Updated Yesterday
Flow , Marketing Cloud Integrations , Marketing Cloud Journey Builder
The Salesforce critical update, Require User Access to Apex Classes Invoked by Flow, can cause flows to fail and prevent the Journey Builder Integration (JB-INT) from injecting records into an active Journey in the Marketing Cloud. This can happen if this CRUC is enabled and your user profiles (or permission...
In Review ·Reported By 34 ·Updated 3 days ago
New!MCC API User email notification not sent when Password expires
When using a TSE for the MCC package and JWT authentication, if the Marketing Cloud User (setup as the API User) password has expired, the MCC package is unable to communicate with the Marketing Cloud and processes will start to fail. Processes such as Journey Builder or Triggered Sends, along with...
In Review ·Reported By 0 ·Updated Yesterday
Marketing Cloud Integrations , Marketing Cloud Journey Builder
When creating a Journey in the Marketing Cloud that pushes tracking back to an integrated Sales Cloud Org, an associated triggered email send definition is created in Salesforce to store the stats and tracking information. Currently these triggered sends in Salesforce are not capturing the Email ID...
In Review ·Reported By 26 ·Updated 3 days ago
Marketing Cloud Integrations , Marketing Cloud Audience/Contacts
When using synchronized data sources, when a field is synced, we create that field with a data type that cannot be changed after it is synced. If you then attempt to modify a synchronized field's data type while it is still synchronized, that object will have issues synchronizing all data as expected...
In Review ·Reported By 2 ·Updated 12 days ago
All Contacts Attributes Tab not loading Synchronized Data Source Attribute Values
Marketing Cloud Integrations , Marketing Cloud Audience/Contacts
When navigating to the Attributes tab of a contact in All Contacts, attribute values for Synchronized data sources are not displaying values, even though the contact does have values in the Synchronized data extension.
In Review ·Reported By 4 ·Updated 17 days ago
Marketing Cloud Integrations , Marketing Cloud Journey Builder
Journey Builder Tracking creates a parent Triggered Send object, and Individual Email Reports associated with that TS. The parent TS will have the email mid stored in the Member_Id__c field, but has no way of saving the Business_Unit__c field. When the IER thumbnail image must be retrieved for the first...
In Review ·Reported By 28 ·Updated 18 days ago
Unable to activate Salesforce Data Event in Journey Builder on specific objects
Marketing Cloud Integrations , Marketing Cloud Journey Builder
It is possible to get errors activating Journeys that use Salesforce Data Events on a specific object. The error would be a variation of the below. Flow Creation failed. Unable to activate the Journey, the Sales Cloud user may not have correct permissions. Activating a Journey requires Author Apex...
Fixed in version Marketing Cloud Release October 2020 ·Reported By 10 ·Updated 19 days ago
Salesforce Data Event related object filter criteria can truncate custom relationships
Marketing Cloud Integrations , Marketing Cloud Journey Builder
When nesting a custom relationship field inside an OR condition, the path, such as cases__r, will be truncated.
In Review ·Reported By 1 ·Updated 23 days ago
Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Journey Builder
Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud, and the System User is not integrated. The subscribe for tracking call is expecting the System user to have a completed integration as a user as well as a system user (which is...
In Review ·Reported By 34 ·Updated 24 days ago
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