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Known Issues · Marketing Cloud Email Studio

Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud

Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Journey Builder

Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud, and the System User is not integrated. The subscribe for tracking call is expecting the System user to have a completed integration as a user as well as a system user (which is...

In Review ·Reported By 67 ·Updated 2 days ago

Parameter Manage | Zero Width Space/%80%8b | inserted query string

Marketing Cloud Email Studio

When copy/pasting a string into Parameter Manager, commonly a zero width space (%80%8b) is unintentionally added.

In Review ·Reported By 0 ·Updated Yesterday

"NotFound" Error when executing an Import with "Update" option, from a Business Unit

Marketing Cloud Automations , Marketing Cloud Email Studio

When trying to execute an Import with Update Only option to the All Subscribers list, which has been created at the Enterprise account level, from a business unit under an enterprise account. There is a high possibility to get intermittent "NotFound" errors, with the import failing to do any update to...

In Review ·Reported By 6 ·Updated 2 days ago

Import to Publication List by ordinal skips the first row

Marketing Cloud Automations , Marketing Cloud Email Studio

When importing into a Publication List by ordinal, the first row of data in the file is always skipped.

In Review ·Reported By 1 ·Updated 2 days ago

Convert XML Data Extract does not work when it created in Automation Studio

Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Admin

The "Convert XML" Data Extract does not work when it is created in Automation Studio.

In Review ·Reported By 15 ·Updated 7 days ago

Auto-Suppression List "Select Business Units" removes previously selected BUs

Marketing Cloud Email Studio

When updating the selected business units in Auto-Suppression Configuration, any previously select business units are removed after saving the configuration.

In Review ·Reported By 1 ·Updated 8 days ago

GTL Displaying in Journey Builder Sends tracking Export

Marketing Cloud Email Studio

When a customer Exports a Copy of Email for a Journey Builder Send via tracking, if the email contains Guide Template Language it displays in the resulting PDF file.

In Review ·Reported By 0 ·Updated 8 days ago

Export of click activity pulls in email name differently between excel and PDF option

Marketing Cloud Email Studio , Marketing Cloud Reporting

When exporting click activity from the tracking tab in Email Studio, it gives the option to export as a PDF or an excel file. The PDF option will display the email name as it was when the job was sent but the excel file displays the current name of the email used in the job.

No Fix ·Reported By 0 ·Updated 8 days ago

Unique Clicks does not list subscribers when Chinese letters used as Alias

Marketing Cloud Email Studio

When sending an email via Journey Builder, if the link alias contains Chinese characters, the UI (Unique Clicks) won't list the subscribers.

No Fix ·Reported By 0 ·Updated 8 days ago

Data Extension details view uses incorrect timezone for the Created Date and the Modified Date.

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Data Extension details view uses incorrect timezone for the Created Date and the Modified Date.

In Review ·Reported By 13 ·Updated 9 days ago

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