Salesforce Known Issues
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Known Issues · Marketing Cloud Email Studio

Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud

Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Journey Builder

Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud, and the System User is not integrated. The subscribe for tracking call is expecting the System user to have a completed integration as a user as well as a system user (which is...

In Review ·Reported By 54 ·Updated Yesterday

Import Results File contains references to information that is not actionable

Marketing Cloud Email Studio

In some situations when an import has been completed, regardless of whether or not it has validation errors, we will send out a notification email that contains text that is not actionable. Below is an example of what this would look like: 0 0 Warning Warning: Import aborted while processing Batch...

In Review ·Reported By 44 ·Updated 2 days ago

Cannot add new field to a Data Extension within Contact Builder if the field's name contains special characters

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts

If you have a pre-existing Data Extension and go to add a new field within Contact Builder that has a special character in the field name, it will fail to create the field.

In Review ·Reported By 2 ·Updated Yesterday

Interactive Content | Gmail Webmail Chrome/Edge | Submit form does not work

Marketing Cloud Email Studio

The submit button doesn't work when the email is opened in a new tab (ctrl + click from inbox) or in a pop up window (new window icon clicked).

In Review ·Reported By 2 ·Updated 3 days ago

Filtered data extension using Is anniversary of Today

Marketing Cloud Email Studio

When creating a filtered data extension that use a filter with the "Today" word result in inaccurate data. The filter will only return dates that have a timestamp of 00:00:00.000.

In Review ·Reported By 2 ·Updated 3 days ago

Reset Period on Import criteria for Data Extension Retention Policies are not being honored

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

When setting a Retention Policy on a Data Extension that includes deleting All Records and adding a timeframe with the option to "Reset period on import", the Retain Until date is not changing after importing new records. This is causing the data to be cleared sooner than expected.

In Review ·Reported By 1 ·Updated 3 days ago

Data extensions beyond 2 levels of relationship to the source DE are not available to use within data filters

Marketing Cloud Email Studio

When creating a Data Filter, the filter will include any Data Relationship touching the source Data Extension, and any Data Relationship touching the Data Extension connected by the source DE Data Relationships, but no further. Any Data Relationships beyond that will be ignored and any fields in the...

In Review ·Reported By 9 ·Updated 4 days ago

Unable to create new Primary Key field on Data Extension

Marketing Cloud Email Studio

Users may be unable to create a new Primary Key field on a Data Extension after using the Clear Data button more than once when configuring or changing a Data Extension.

In Review ·Reported By 6 ·Updated 4 days ago

Previously saved Layout Block used with Reference Content Block in a CloudPages Content Builder Landing Page exposes code on a published page

Marketing Cloud Email Studio , Marketing Cloud Pages/Sites

Using a reference content block and pulling in a layout content block on a CloudPage (Content Builder Landing Page) exposes slot/block code on a published page

No Fix ·Reported By 6 ·Updated 4 days ago

Data Extension's Member ID not set correctly when split off of a shared Data Extension and saved into a Business Unit folder

Marketing Cloud Email Studio

When splitting a data extension that lives in a shared folder, and designating the Data Extensions folder of a business unit, the resulting data extension is not viewable in the business unit.

In Review ·Reported By 1 ·Updated 4 days ago

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