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Known Issues · Marketing Cloud Email Studio

Publication lists Status inaccurate on the User Interface

Marketing Cloud Email Studio

In Email Studio, if a subscriber unsubscribe from a publication list, the status of the subscriber in the publication list may still be showing as Active. This is a User Interface issue only and the status of the Subscriber is correctly recorded in the system.

In Review ·Reported By 50 ·Updated 2 days ago

Campaign Code field does not display more than 36 characters when viewing Campaign

Marketing Cloud Email Studio

When you click to edit the Campaign, the Campaign Code only displays up to 36 characters but allows you to add more characters. If you chose to add additional characters and save the Campaign, it will display all characters. However, if you go to the Campaign Overview page and then back into the Campaign,...

In Review ·Reported By 0 ·Updated 5 days ago

Adding a Triggered Send to a Campaign Storyboard only shows top 50 Triggered Sends

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Reports

Even if there are more than 50 records for Triggered Sends present in a folder for an Account, when we open the Triggered Send folder from Campaign--> StoryBoard-->Add To Campaign--> Triggered Send to associate a TS to a Campaign then Marketing Cloud is fetching only the top 50 records.

In Review ·Reported By 0 ·Updated 11 days ago

Marketing Cloud Connect integrated sends do not support exclusion scripts when sending via Email Studio

Marketing Cloud Email Studio , Marketing Cloud Integrations

When using Email Studio send flow, a user can select the advance audience option, Exclusion Scripts. This allows AMPscript to be used to exclude subscribers at send time. If sending to a Salesforce Report, Salesforce Campaign, or Salesforce data extension in Email Studio the advanced options for an...

In Review ·Reported By 0 ·Updated 11 days ago

Email Archive Manifest can contain duplicate records

Marketing Cloud Email Studio

When using Email Archiving the Email Archive Manifest file can contain duplicate records at times.

In Review ·Reported By 1 ·Updated 12 days ago

Import Results File contains references to information that is not actionable

Marketing Cloud Email Studio

In some situations when an import has been completed, regardless of whether or not it has validation errors, we will send out a notification email that contains text that is not actionable. Below is an example of what this would look like: 0 0 Warning Warning: Import aborted while processing Batch...

In Review ·Reported By 67 ·Updated 15 days ago

Marketing Cloud | Sends failing due to IP reset message

Marketing Cloud Email Studio , Marketing Cloud Journey Builder

Very infrequently an error message can be thrown in association to a send: ExactTarget.OMM.OMMWarningException: An error occurred when attempting to send the subscriber email to the MTA. Only one of these errors will be logged per batch. The MTA connection is being reset and the injection will be re...

In Review ·Reported By 20 ·Updated 16 days ago

TransactionalMessagingAPI failed without error response.

Marketing Cloud Email Studio , Marketing Cloud API

Even the response code of TransactionalMessagingAPI send request was success, In rare cases, messages may not be sent due to internal processing errors.

In Review ·Reported By 8 ·Updated 16 days ago

Text not displaying correctly in Email Studio Data Extension creation wizard when user Culture Code set to certain values.

Marketing Cloud Email Studio

Text not displaying correctly in Email Studio Data Extension creation wizard when user Culture Code set to certain values. You may see value such as 'CARB_SUBS_EXP_STANDARD_DATA_EXTENSIONCARB_SUBS_EXP_STANDARD_A_STANDARD_DATA_EXTENSION' instead of "Standard Data Extension".

In Review ·Reported By 7 ·Updated 16 days ago

Creating an ASL causes Triggered Sends to republish and remove Campaign

Marketing Cloud Email Studio

When creating an Auto Suppression List in Email Studio, this causes a republish of Triggered Sends and will remove the link to a Campaign when the TS utilises a Content Builder email

No Fix ·Reported By 3 ·Updated 16 days ago

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