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Known Issues · Marketing Cloud Email Studio

Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud

Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Journey Builder

Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud, and the System User is not integrated. The subscribe for tracking call is expecting the System user to have a completed integration as a user as well as a system user (which is...

In Review ·Reported By 29 ·Updated Yesterday

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

Marketing Cloud Email Studio , Marketing Cloud Admin

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

In Review ·Reported By 47 ·Updated 3 days ago

Import Results File contains references to information that is not actionable

Marketing Cloud Email Studio

In some situations when an import has been completed, regardless of whether or not it has validation errors, we will send out a notification email that contains text that is not actionable. Below is an example of what this would look like: 0 0 Warning Warning: Import aborted while processing Batch...

In Review ·Reported By 28 ·Updated 2 days ago

Links and Email Form components cannot be interacted with in Subscriber Preview within Content Builder

Marketing Cloud Email Studio , Marketing Cloud Admin

Images with links and Email Form components and text links cannot be interacted with in Subscriber Preview. The links are impacted in subscriber preview only. Email sends are not impacted.

In Review ·Reported By 11 ·Updated Yesterday

New!Data view showing subscribers in Held status while UI shows Unsubscribed

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Reporting , Marketing Cloud Sending

It is currently possible for subscribers to show a Held status in the _Subscribers data view while showing as Unsubscribed when viewing the same subscribers in Email Studio.

In Review ·Reported By 0 ·Updated Yesterday

Copying/Editing a Email send Definition in Automation Studio does not preserve order of the Data extensions

Marketing Cloud Automations , Marketing Cloud Email Studio

Within Automation Studio, when copying/editing a email send definition the order of the Data extensions is not preserved and will change. To reorder the DE you will need to remove and re-add in the desired order.

In Review ·Reported By 0 ·Updated Yesterday

Checkboxes on Marketing Cloud Interactive Emails not displaying in-line with their label

Marketing Cloud Email Studio , Manufacturing Cloud

Addition of checkboxes to an interactive email in Email Studio will not display in-line beside their text labels. Instead, the checkbox appears above it's label in all circumstances.

In Review ·Reported By 4 ·Updated 4 days ago

Not Sent Tracking Extract Contains SubscriberKey Values in Email Address Field

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Reporting , Marketing Cloud Sending

The Not Sent Tracking Extract contains SubscriberKey values in Email Address field.

In Review ·Reported By 8 ·Updated 5 days ago

Unable to create new Primary Key field on Data Extension

Marketing Cloud Email Studio

Users may be unable to create a new Primary Key field on a Data Extension after using the Clear Data button more than once when configuring or changing a Data Extension.

In Review ·Reported By 2 ·Updated 5 days ago

Data Extension's Member ID not set correctly when split off of a shared Data Extension and saved into a Business Unit folder

Marketing Cloud Email Studio

When splitting a data extension that lives in a shared folder, and designating the Data Extensions folder of a business unit, the resulting data extension is not viewable in the business unit.

In Review ·Reported By 0 ·Updated 5 days ago

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