Known Issues · Marketing Cloud Email Studio
Publication lists Status inaccurate on the User Interface
In Email Studio, if a subscriber unsubscribe from a publication list, the status of the subscriber in the publication list may still be showing as Active. This is a User Interface issue only and the status of the Subscriber is correctly recorded in the system.
In Review ·Reported By 50 ·Updated 2 days ago
Campaign Code field does not display more than 36 characters when viewing Campaign
When you click to edit the Campaign, the Campaign Code only displays up to 36 characters but allows you to add more characters. If you chose to add additional characters and save the Campaign, it will display all characters. However, if you go to the Campaign Overview page and then back into the Campaign,...
In Review ·Reported By 0 ·Updated 5 days ago
Adding a Triggered Send to a Campaign Storyboard only shows top 50 Triggered Sends
Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Reports
Even if there are more than 50 records for Triggered Sends present in a folder for an Account, when we open the Triggered Send folder from Campaign--> StoryBoard-->Add To Campaign--> Triggered Send to associate a TS to a Campaign then Marketing Cloud is fetching only the top 50 records.
In Review ·Reported By 0 ·Updated 11 days ago
Marketing Cloud Email Studio , Marketing Cloud Integrations
When using Email Studio send flow, a user can select the advance audience option, Exclusion Scripts. This allows AMPscript to be used to exclude subscribers at send time. If sending to a Salesforce Report, Salesforce Campaign, or Salesforce data extension in Email Studio the advanced options for an...
In Review ·Reported By 0 ·Updated 11 days ago
Email Archive Manifest can contain duplicate records
When using Email Archiving the Email Archive Manifest file can contain duplicate records at times.
In Review ·Reported By 1 ·Updated 12 days ago
Import Results File contains references to information that is not actionable
In some situations when an import has been completed, regardless of whether or not it has validation errors, we will send out a notification email that contains text that is not actionable. Below is an example of what this would look like: 0 0 Warning Warning: Import aborted while processing Batch...
In Review ·Reported By 67 ·Updated 15 days ago
Marketing Cloud | Sends failing due to IP reset message
Marketing Cloud Email Studio , Marketing Cloud Journey Builder
Very infrequently an error message can be thrown in association to a send: ExactTarget.OMM.OMMWarningException: An error occurred when attempting to send the subscriber email to the MTA. Only one of these errors will be logged per batch. The MTA connection is being reset and the injection will be re...
In Review ·Reported By 20 ·Updated 16 days ago
TransactionalMessagingAPI failed without error response.
Marketing Cloud Email Studio , Marketing Cloud API
Even the response code of TransactionalMessagingAPI send request was success, In rare cases, messages may not be sent due to internal processing errors.
In Review ·Reported By 8 ·Updated 16 days ago
Text not displaying correctly in Email Studio Data Extension creation wizard when user Culture Code set to certain values. You may see value such as 'CARB_SUBS_EXP_STANDARD_DATA_EXTENSIONCARB_SUBS_EXP_STANDARD_A_STANDARD_DATA_EXTENSION' instead of "Standard Data Extension".
In Review ·Reported By 7 ·Updated 16 days ago
Creating an ASL causes Triggered Sends to republish and remove Campaign
When creating an Auto Suppression List in Email Studio, this causes a republish of Triggered Sends and will remove the link to a Campaign when the TS utilises a Content Builder email
No Fix ·Reported By 3 ·Updated 16 days ago
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.