Known Issues · Marketing Cloud Email Studio
Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Journey Builder
Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud, and the System User is not integrated. The subscribe for tracking call is expecting the System user to have a completed integration as a user as well as a system user (which is...
In Review ·Reported By 67 ·Updated 2 days ago
Parameter Manage | Zero Width Space/%80%8b | inserted query string
When copy/pasting a string into Parameter Manager, commonly a zero width space (%80%8b) is unintentionally added.
In Review ·Reported By 0 ·Updated Yesterday
"NotFound" Error when executing an Import with "Update" option, from a Business Unit
Marketing Cloud Automations , Marketing Cloud Email Studio
When trying to execute an Import with Update Only option to the All Subscribers list, which has been created at the Enterprise account level, from a business unit under an enterprise account. There is a high possibility to get intermittent "NotFound" errors, with the import failing to do any update to...
In Review ·Reported By 6 ·Updated 2 days ago
Import to Publication List by ordinal skips the first row
Marketing Cloud Automations , Marketing Cloud Email Studio
When importing into a Publication List by ordinal, the first row of data in the file is always skipped.
In Review ·Reported By 1 ·Updated 2 days ago
Convert XML Data Extract does not work when it created in Automation Studio
Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Admin
The "Convert XML" Data Extract does not work when it is created in Automation Studio.
In Review ·Reported By 15 ·Updated 7 days ago
Auto-Suppression List "Select Business Units" removes previously selected BUs
When updating the selected business units in Auto-Suppression Configuration, any previously select business units are removed after saving the configuration.
In Review ·Reported By 1 ·Updated 8 days ago
GTL Displaying in Journey Builder Sends tracking Export
When a customer Exports a Copy of Email for a Journey Builder Send via tracking, if the email contains Guide Template Language it displays in the resulting PDF file.
In Review ·Reported By 0 ·Updated 8 days ago
Export of click activity pulls in email name differently between excel and PDF option
Marketing Cloud Email Studio , Marketing Cloud Reporting
When exporting click activity from the tracking tab in Email Studio, it gives the option to export as a PDF or an excel file. The PDF option will display the email name as it was when the job was sent but the excel file displays the current name of the email used in the job.
No Fix ·Reported By 0 ·Updated 8 days ago
Unique Clicks does not list subscribers when Chinese letters used as Alias
When sending an email via Journey Builder, if the link alias contains Chinese characters, the UI (Unique Clicks) won't list the subscribers.
No Fix ·Reported By 0 ·Updated 8 days ago
Data Extension details view uses incorrect timezone for the Created Date and the Modified Date.
Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts
Data Extension details view uses incorrect timezone for the Created Date and the Modified Date.
In Review ·Reported By 13 ·Updated 9 days ago
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.
