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Known Issues · Marketing Cloud Email Studio

Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud

Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Journey Builder

Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud, and the System User is not integrated. The subscribe for tracking call is expecting the System user to have a completed integration as a user as well as a system user (which is...

In Review ·Reported By 92 ·Updated 3 days ago

Deleting a Data Extension by deleting the folder it is in does not fully delete the Data Extension

Marketing Cloud Email Studio

Ordinarily, when a data extension is deleted, it is soft deleted on the back-end and it is renamed, so the old name can be re-used. If a data extension is deleted by deleting the folder it is in, however, the data extension is not renamed and the old name cannot be re-used.

In Review ·Reported By 5 ·Updated 3 days ago

Dynamic Preheader Rules not saving properly after duplicated

Marketing Cloud Email Studio

In an Email Content, when duplicating Dynamic Preheader Rules, the Preheader Values all save to the last Duplicated Rule

In Review ·Reported By 0 ·Updated 3 days ago

Filtered data extension using Is anniversary of Today

Marketing Cloud Email Studio

When creating a filtered data extension that use a filter with the "Today" word result in inaccurate data. The filter will only return dates that have a timestamp of 00:00:00.000.

In Review ·Reported By 15 ·Updated 4 days ago

Content Builder | Transactional Send Classification | Email Send flow uses Account Default | Test Sends do not

Marketing Cloud Email Studio

When we define a custom html footer under account settings, if we perform a test send using Default transactional send classification, that custom footer is ignored and the footer used is coming from internal Marketing Cloud tag settings.

In Review ·Reported By 7 ·Updated 4 days ago

FTAF | Forward not working on Submit | Sorry, an error has occurred please close your browser and try again..

Marketing Cloud Email Studio

Currently Forward to a Friend emails do not send upon submit.

In Review ·Reported By 13 ·Updated 5 days ago

Send Throttling with a dedicated IP address can result in delays for some sends

Marketing Cloud Email Studio , Marketing Cloud Sending

With a dedicated IP address, throttling sends can cause future sends to be delayed.

In Review ·Reported By 0 ·Updated 5 days ago

Import Results File contains references to information that is not actionable

Marketing Cloud Email Studio

In some situations when an import has been completed, regardless of whether or not it has validation errors, we will send out a notification email that contains text that is not actionable. Below is an example of what this would look like: 0 0 Warning Warning: Import aborted while processing Batch...

In Review ·Reported By 59 ·Updated 6 days ago

Text not displaying correctly in Email Studio Data Extension creation wizard when user Culture Code set to certain values.

Marketing Cloud Email Studio

Text not displaying correctly in Email Studio Data Extension creation wizard when user Culture Code set to certain values. You may see value such as 'CARB_SUBS_EXP_STANDARD_DATA_EXTENSIONCARB_SUBS_EXP_STANDARD_A_STANDARD_DATA_EXTENSION' instead of "Standard Data Extension".

In Review ·Reported By 4 ·Updated 10 days ago

A/B Testing | Auto-Suppression | Sender profile specific suppression non-functional

Marketing Cloud Email Studio

When sending an A/B Test, if an Auto-Suppression list is used that suppresses based on the use of a specific "Sender Profile", the intended Subscribers for suppression are not suppressed.

In Review ·Reported By 1 ·Updated 11 days ago

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