Salesforce Known Issues
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Known Issues · Marketing Cloud Email Studio

Marketing Cloud SFTP configuration shows only EID keys

Marketing Cloud Email Studio

When configuring a public SSH key for an FTP user authentication, the key selection only shows public SSH keys from the Enterprise. Public SSH Keys from the BU are not available for configuration.

In Review ·Reported By 7 ·Updated 4 days ago

Data Extension's Member ID not set correctly when split off of a shared Data Extension and saved into a Business Unit folder

Marketing Cloud Email Studio

When splitting a data extension that lives in a shared folder, and designating the Data Extensions folder of a business unit, the resulting data extension is not viewable in the business unit.

In Review ·Reported By 0 ·Updated 4 days ago

It is not possible to use the AMPScript function TransformXML with ContentBuilder assets.

Marketing Cloud Email Studio

It is not possible to use the TransformXML function with Content Builder assets, it doesn't appear to work without the GetPortfolioItem function (which only works with Classic Content items).

In Review ·Reported By 7 ·Updated 5 days ago

Attempting to modify the External Key of a data extension in Contact Builder does not save

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Data Extensions are accessible in Contact Builder and Email Studio. If you attempt to modify the external key of an existing Data Extension in Contact Builder, any changes do not save. These may appear to have changed at first, but upon refreshing, it's still the original external key.

In Review ·Reported By 5 ·Updated 5 days ago

Single Quote ' in Email Address Username

Marketing Cloud Email Studio

Currently the Single Quote ' character is not supported in Email Addresses in the Marketing Cloud. This may cause issues when attempting to send test emails to validate content/cause legitimate subscribers not to be treated as valid subscribers.

In Review ·Reported By 6 ·Updated 6 days ago

Integration/EmailPreview.aspx returns a blank page

Marketing Cloud Email Studio , Marketing Cloud API , Marketing Cloud Reporting

The PreviewURL returned in Data Extracts and SOAP Retrieves on the Send object does not work.

In Review ·Reported By 6 ·Updated 7 days ago

Empty Web Analytics string causes Click Activity page to Error in Tracking

Marketing Cloud Email Studio

When loading Click Activity in Email Studio Tracking, you may get the error below. 'An error occurred loading the page: Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: startIndex' This is caused by having Web Analytics enabled

In Review ·Reported By 0 ·Updated 7 days ago

Some Data Filters not loading when creating a Filtered Data Extension

Marketing Cloud Email Studio

When creating filtered data extensions, all the filters located in sub-folders may not be accessible, due to a high number of filters as well as the complexity and high number of relationships in the Contact Model.

No Fix ·Reported By 5 ·Updated 10 days ago

Only 250 folders showing in Email Studio when Try to move Data Extensions from one folder to Another

Marketing Cloud Email Studio

In Email Studio, when using the "Move" option for Data Extensions within a folder, only 250 folders will display in the popup window to be moved.

In Review ·Reported By 2 ·Updated 10 days ago

Error message displays when creating new user under Business Unit account

Marketing Cloud Email Studio , Marketing Cloud Integrations

When attempting to create a user in a child business unit the message "Invalid @MemberID. It should be of type Enterprise_2 if business unit user is to be created" is displayed.

In Review ·Reported By 11 ·Updated 11 days ago

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