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Known Issues · Marketing Cloud Einstein/Predictive

Unable to use Einstein Content Tagging with Predictive URLs

Marketing Cloud Einstein/Predictive

A file created before Predictive URLs were enabled that contains characters such as umlaut will unable you to use Einstein Content Tagging.

In Review ·Reported By 3 ·Updated Yesterday

New!Unexpected data are created in IGO_VIEWS

Marketing Cloud Einstein/Predictive

Unexpected data can be created in IGO_VIEWS For example, sku columns looks blank, but it may contain some data.

In Review ·Reported By 1 ·Updated Yesterday

Einstein Content Selection - Sync Data Extension using a 24 hour locale

Marketing Cloud Einstein/Predictive

In Einstein Content Selection Settings, when using a 24 hour locale breaks recurring import time selection for Sync Data Extension.

Fixed in version Marketing Cloud Release October 2021 Patch 2 ·Reported By 1 ·Updated Yesterday

Send Time Optimization Dashboard returns UTC results

Marketing Cloud Einstein/Predictive

The STO Dashboard may return UTC results independent of the setting established within MC Setup > Einstein Send Time Optimization

In Review ·Reported By 12 ·Updated 4 days ago

Einstein Content Selection Uses Expired Assets

Marketing Cloud Journey Builder , Marketing Cloud Einstein/Predictive

When using Einstein Content Selection in Journey Builder or Triggered emails, the Asset End Date may not apply. This happens if the subscriber receives an email in the journey prior to the asset expiration and again after.

In Review ·Reported By 0 ·Updated 4 days ago

Einstein Overview for Einstein Engagement Scoring fails - MobilePush Permission

Marketing Cloud Einstein/Predictive

When the permission for a user is set as deny for MobilePush then the Engagement Scoring tile fail to load with the error : Can't load data. Try again later in Einstein Overview for the user.

In Review ·Reported By 0 ·Updated 4 days ago

Einstein Recommendations Status console displays 0 for sessions and base collect code

Marketing Cloud Einstein/Predictive

"Base collect tracking code" & "Sessions" always shows 0 in Status console.

In Review ·Reported By 36 ·Updated 8 days ago

Marketing Cloud Data Extensions IGO_PROFILE, PI_CONTENT, PI_VIEWS Do Not Get Synchronized to Einstein Analytics

Marketing Cloud Integrations , Marketing Cloud Einstein/Predictive

Data in the Marketing Cloud data extensions IGO_PROFILE, PI_CONTENT, PI_VIEWS are not getting synchronized to Einstein Analytics.

Fixed ·Reported By 2 ·Updated 11 days ago

Contents are not tagged - Einstein Content Tagging

Marketing Cloud Einstein/Predictive

When Einstein Content Tagging is enabled and set up correctly, contents are not being tagged. You can see this behavior when you have more than 50 asset folders.

Fixed ·Reported By 1 ·Updated 11 days ago

Path Optimiser showing 0 stats in UI analytics despite tracking is available

Marketing Cloud Einstein/Predictive

When customer created Path Optimizer Activity in the Journey with 2 paths. The UI shows 0 counts for Path 2.The Path Optimizer is configured to be selected manually, so no automatic selection of the winning branch has been performed. At this point, that means the issue we're facing is a data display...

In Review ·Reported By 2 ·Updated 16 days ago

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