Salesforce Known Issues
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Known Issues · Marketing Cloud Einstein/Predictive

Einstein Content Tagging fails to delete all Tags

Marketing Cloud Einstein/Predictive

When selecting to Delete Tags after switching Einstein Content Tagging (ECT) within Setup, the system will fail to delete all the Tags after 24 hours.

In Review ·Reported By 2 ·Updated 10 days ago

Unable to display current Google Analytics 360 Views

Marketing Cloud Email Studio , Marketing Cloud Einstein/Predictive

When a Google Integration customer has 10 or more properties selected in their authorized views it is possible for the call that fetches these to fail due to rate limiting.

In Review ·Reported By 0 ·Updated 11 days ago

Web & Mobile analytics export to Data extension has less records than the tile

Marketing Cloud Einstein/Predictive

Within Web & Mobile Analytics customers can export identified subscribers, however this process only current exports ~100 subscribers

In Review ·Reported By 1 ·Updated 22 days ago

Einstein Data Extension not populated

Marketing Cloud Einstein/Predictive

It is possible that Einstein Data Extension are not being populated at all with data even if you can see on the Einstein Engagement Score User Interface some data.

In Review ·Reported By 1 ·Updated 26 days ago

Email/Web Recommendations - Streaming Updates does not create/update an IGO_PRODUCTS record

Marketing Cloud Einstein/Predictive

When using stream updates within the collect code and the Data Extension integration , the streaming update call does not update the IGO_PRODUCTS data extension. This does not affect recommendations or reporting. The IGO/PI data extensions are not leveraged by the product, these data extensions just...

In Review ·Reported By 0 ·Updated 2020-08-24

"Base collect tracking code" always shows 0 in Status console

Marketing Cloud Einstein/Predictive

"Base collect tracking code" always shows 0 in Status console when Web & Mobile Analytics is not used

In Review ·Reported By 4 ·Updated 2020-08-05

Contents are not tagged - Einstein Content Tagging

Marketing Cloud Einstein/Predictive

When Einstein Content Tagging is enabled and set up correctly, contents are not being tagged. You can see this behavior when you have more than 50 asset folders.

In Review ·Reported By 1 ·Updated 2020-07-09

Marketing Cloud Data Extensions IGO_PROFILE, PI_CONTENT, PI_VIEWS Do Not Get Synchronized to Einstein Analytics

Marketing Cloud Integrations , Marketing Cloud Einstein/Predictive

Data in the Marketing Cloud data extensions IGO_PROFILE, PI_CONTENT, PI_VIEWS are not getting synchronized to Einstein Analytics.

In Review ·Reported By 1 ·Updated 2020-05-06

Einstein Content Block (Email Recommendations) not selectable within Stack 50

Marketing Cloud Einstein/Predictive

The Einstein Content Block with Content Builder, used to leverage Email recommendations logic is not selectable for accounts located on Stack 50.

In Review ·Reported By 3 ·Updated 2019-11-07

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