Salesforce Known Issues
Trailblazer Community

Known Issues · Marketing Cloud Einstein/Predictive

New!Links tracking inside Behavioral Triggers Block

Marketing Cloud Einstein/Predictive

Treat As Content Area was previously used as part of the Behavioral Triggers Block. This function have been removed from this Block because of caching issue, this leads to links inside the block not to be tracked anymore.

In Review ·Reported By 0 ·Updated Yesterday

Incorrect location in Web and Mobile Analytics

Marketing Cloud Einstein/Predictive

Location are incorrectly logged in Web and Mobile Analytics. This issue is due to an out of date library used for the mapping between IP addresses and countries.

In Review ·Reported By 1 ·Updated 9 days ago

Einstein Content Block (Email Recommendations) not selectable within Stack 50

Marketing Cloud Einstein/Predictive

The Einstein Content Block with Content Builder, used to leverage Email recommendations logic is not selectable for accounts located on Stack 50.

In Review ·Reported By 4 ·Updated 10 days ago

Email/Web Recommendations - Streaming Updates does not create/update an IGO_PRODUCTS record

Marketing Cloud Einstein/Predictive

When using stream updates within the collect code and the Data Extension integration , the streaming update call does not update the IGO_PRODUCTS data extension. This does not affect recommendations or reporting. The IGO/PI data extensions are not leveraged by the product, these data extensions just...

In Review ·Reported By 1 ·Updated 11 days ago

Behavioral Triggers - Incorrect quantities when cart contains multiple variants of one product code.

Marketing Cloud Einstein/Predictive

When a customer has multiple variants of a single product code, the quantity is inflated

In Review ·Reported By 1 ·Updated 16 days ago

Einstein Engagement Scoring | casing consistency in email

Marketing Cloud Einstein/Predictive

Currently casing within Einstein Engagement scoring is not always the same for scores for the same email address.

In Review ·Reported By 0 ·Updated 16 days ago

Unable to display current Google Analytics 360 Views

Marketing Cloud Email Studio , Marketing Cloud Einstein/Predictive

When a Google Integration customer has 10 or more properties selected in their authorized views it is possible for the call that fetches these to fail due to rate limiting.

Fixed in version Marketing Cloud Release October 2020 ·Reported By 0 ·Updated 19 days ago

"Base collect tracking code" always shows 0 in Status console

Marketing Cloud Einstein/Predictive

"Base collect tracking code" always shows 0 in Status console when Web & Mobile Analytics is not used

In Review ·Reported By 8 ·Updated 2020-10-26

Einstein Content Tagging fails to delete all Tags

Marketing Cloud Einstein/Predictive

When selecting to Delete Tags after switching Einstein Content Tagging (ECT) within Setup, the system will fail to delete all the Tags after 24 hours.

In Review ·Reported By 2 ·Updated 2020-10-08

Web & Mobile analytics export to Data extension has less records than the tile

Marketing Cloud Einstein/Predictive

Within Web & Mobile Analytics customers can export identified subscribers, however this process only current exports ~100 subscribers

In Review ·Reported By 1 ·Updated 2020-09-04

1 to 10 of 13 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.