Salesforce Known Issues
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Known Issues · Marketing Cloud Content Builder

Content Builder approval tags not aligning correctly when toggling between Desktop view and Mobile View

Marketing Cloud Content Builder

Content Builder approval tags do not align correctly when toggling between Desktop view and Mobile View in the Approvals.

In Review ·Reported By 1 ·Updated 11 days ago

Content Builder Tags - Cannot Add Tag if a Deleted Tag Used The Same Name

Marketing Cloud Email Studio , Marketing Cloud Content Builder

When a tag is deleted via the Nested Tag API, you cannot currently add another tag with the same name that was deleted. This issue always appears also via the UI in Setup > Tags management tool because the UI use the same API. Actual Behavior: Get a 500 internal server error and tag is not created...

In Review ·Reported By 0 ·Updated 25 days ago

Content Areas A/B test type returns No data found

Marketing Cloud Email Studio , Marketing Cloud Content Builder

When attempting to use the Content Areas test type in A/B testing the result in the UI is No Data Found. This is only affecting a subset of customers on Stack 50.

In Review ·Reported By 1 ·Updated 26 days ago

PATCH call to update Additional Email Attributes for Content Builder Emails does not allow to set null values

Marketing Cloud Content Builder

When making a Patch call to the route "asset/v1/content/assets/{assetId}", it does not allow you to set the Additional Email Attributes value to NULL or blank.

In Review ·Reported By 0 ·Updated 27 days ago

Content area code snippet includes line breaks which can leave an email template uneditable

Marketing Cloud Email Studio , Marketing Cloud Sending , Marketing Cloud Content Builder

When selecting the Code Snippet Content Area option to add to an HTML past email, additional line breaks are added and the Content Area is not created. If the HTML paste email is then saved, the Edit button will become unclickable and the template cannot be edited.

In Review ·Reported By 1 ·Updated 29 days ago

Content Builder will not load

Marketing Cloud Content Builder

When accessing Content Builder directly timeouts can occur and the content will not load

In Review ·Reported By 0 ·Updated 2022-04-18

Data Extension Field Named "Id" Breaks Content Builder Preview

Marketing Cloud Content Builder

When doing a Preview and Test in Content Builder, you can choose a Data Extension (DE) as the source of the preview. If you have a DE with a field called "id", the DE will only load the first row in the DE. Changing the field name to anything else allows the preview to load all rows.

No Fix ·Reported By 0 ·Updated 2022-02-25

When saving a block in a CloudPage, clicking the move hyperlink to select a location closes the 'Save Block' modal

Marketing Cloud Pages/Sites , Marketing Cloud Content Builder

When saving a block in a CloudPage, clicking the move hyperlink to select a location closes the 'Save Block' modal. As a result, you are only able to save new content from CloudPages in the default Content Builder root folder.

In Review ·Reported By 0 ·Updated 2022-02-01

Content Builder field 'Link URL' : Unable to paste URL if the url contains the same expression than a HTML entities - URL Getting Distorted

Marketing Cloud Content Builder

When using the Image Content Block settings, the field 'Link URL' Encode any HTML entities like '¢ or &sect . Pasting any HTML entities in the list will below will paste the resulting special character. HTML entities Examples: < © .... Scenario 1: For example if you paste '&sect'...

In Review ·Reported By 0 ·Updated 2022-02-01

"URL Link" value disappears after clicking another button with "link to" specified as others

Marketing Cloud Content Builder

"URL Link" value disappears after clicking another button with "link to" specified as others in Content Builder.

No Fix ·Reported By 0 ·Updated 2022-01-20

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