Salesforce Known Issues
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Known Issues · Marketing Cloud Content Builder

Link alias is not honored for a link in a content block when CB is called wrapped in treatAsContentArea function

Marketing Cloud Email Studio , Marketing Cloud Content Builder

When calling a content block wrapped in a TreatAsContentArea function, OMM creates more URLs under tblJobs_urls and not honoring the alias for the links, more details under the steps to replicate should help understand the issue.

In Review ·Reported By 0 ·Updated 2 days ago

The email is right aligned when seen in the mobile application of outlook.

Marketing Cloud Email Studio , Marketing Cloud Mobile , Marketing Cloud Content Builder

Few users are facing the issue when a standard email template is used. The email is observed to be right aligned in Outlook mobile App, though HTML alignment is centered.

In Review ·Reported By 1 ·Updated 3 days ago

Email Preview error is not thrown over UI

Marketing Cloud Content Builder

When a Lookup call within a content block uses an inexistent field from the sending DE as a filter, the preview won't actually show any validation error/warning of the invalid field when evaluating the function, it simply won't retrieve a row and still parse the email.

No Fix ·Reported By 0 ·Updated 7 days ago

Unexpected import results when trying to import data into All Subscribers in a Child Business Unit.

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts , Marketing Cloud Content Builder

When importing a file to update all subscriber records to unsubscribe status, incorrect details show on the import notification email. The notification is received as inserted however it should be updated. The records are getting updated, but the notification emails give incorrect information.

In Review ·Reported By 3 ·Updated 8 days ago

When using the Automatic Fallback Button feature in Interactive Content, the URL for the button uses HTTP instead of HTTPs.

Marketing Cloud Content Builder

When using the Automatic Fallback Button feature, the URL for the button uses HTTP instead of HTTPs.

In Review ·Reported By 2 ·Updated 10 days ago

Single double quotes (“) are converted into two double quotes and adding a space/new line character between them during preview and test of Email send

Marketing Cloud Email Studio , Marketing Cloud Sending , Marketing Cloud Content Builder

Single double quotes (“) are converted into two double quotes and adding a space or new line character between them. This issue occurs while generating preview in Content builder and also when the real send is happening.

In Review ·Reported By 1 ·Updated 17 days ago

Content Builder is adding extra space between Font Family key words resulting CSS does not apply and CTA button hide/distorted in Preview

Marketing Cloud Content Builder

CTA button disappearing when large URL used for that CTA. If the length of URL is large(greater than 557 characters) and there are font family key words with two words like Google Sans or Fresh Sans then while Previewing the email content in Preview and Test screen in Content Builder then extra space...

In Review ·Reported By 3 ·Updated 18 days ago

Content Builder session timeouts are not always respected

Marketing Cloud Email Studio , Marketing Cloud Content Builder

Some customers may experience session timeouts while using Content Builder regardless of the Session Settings for their account.

In Review ·Reported By 1 ·Updated 18 days ago

Unable to schedule a Marketing Cloud Prebuild Burst Send properly

Marketing Cloud Email Studio , Marketing Cloud Sending , Marketing Cloud Content Builder

Currently, when using the Send Flow to schedule a Prebuild Burst email send, the time (and not the date) will only be used to start the send. For instance, scheduling a Prebuild Burst send on 11/29 at 12pm to start sending on 11/30 at 9pm will start the send on 11/29 at 9pm.

In Review ·Reported By 0 ·Updated 2022-12-14

Unable to edit HTML in Custom Content Block

Marketing Cloud Content Builder

Unable to edit HTML in existing Custom Content Blocks

In Review ·Reported By 12 ·Updated 2022-12-13

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