Salesforce Known Issues
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Known Issues · Marketing Cloud Contact Builder

Relationship visible in UI for different attribute group when data extension is linked that has a child relationship in another attribute group

Marketing Cloud Contact Builder

UI currently does not respect what attribute group a relationship exists in. This causes confusion to user as relationship was not created inside this attribute group. Error will be thrown if user tries to delete relationship from incorrect attribute group.

In Review ·Reported By 0 ·Updated 2 days ago

When viewing a contact's attributes within contact builder, "Contacts" and "Email Demographics" sections do not load

Marketing Cloud Contact Builder

User cannot view or edit the data in those sections "System Data -> Contact" and "Email Data -> Email Demographics".

In Review ·Reported By 1 ·Updated 8 days ago

Decision Split filter failed to evaluate because multiple Attribute Group paths to same Attribute

Marketing Cloud Journey Builder , Marketing Cloud Contact Builder

The Decision Split fails to evaluate if the attribute is being pathed from multiple attribute groups in the Contact Model in the same Decision Split.

In Review ·Reported By 8 ·Updated 15 days ago

Users can utilize Clear Data functionality with having only View permission for the Data Extension

Marketing Cloud Email Studio , Marketing Cloud Contact Builder

In the Marketing Cloud UI In the UI, "Clear Data" is still available to those with only View Permission on Shared Data Extensions.

In Review ·Reported By 0 ·Updated 16 days ago

Contact Builder Does Not Load For Users With Certain Culture Codes

Marketing Cloud Contact Builder

Users with certain culture codes, such as "Afar (Dijibouti)", are unable to load Contact Builder.

In Review ·Reported By 0 ·Updated 2022-08-22

Decision splits fails intermittently for contacts created through converted leads and goes down to false path even if they meet the filter criteria

Marketing Cloud Journey Builder , Marketing Cloud Contact Builder

When a Lead Converts to a Contact, their SalesforceID will change but they're still the same person with the same information, same data, and same tracking so the Marketing Cloud will need to ensure we're still mapping all of that correctly. For this Marketing Cloud has an internal architecture called...

In Review ·Reported By 1 ·Updated 2022-08-17

Contact Builder failing to load when linking DE, viewing DE, viewing Attribute Groups

Marketing Cloud Contact Builder

Failures may occur in the Contact Builder UI when loading data extensions, attempting to link data extensions into the contact model, or viewing attribute groups.

In Review ·Reported By 5 ·Updated 2022-08-10

Unable to Clear Record in Data Extension when Data Extension has two Primary Keys and one is Email Address data type and the other is Text

Marketing Cloud Email Studio , Marketing Cloud Contact Builder

When a Data Extension contains a two primary fields, one of data type as email address and other filed data type as Text, the clear record functionality fails.

In Review ·Reported By 2 ·Updated 2022-08-08

Intermittent delays in Data Extension Field creation

Marketing Cloud Email Studio , Marketing Cloud Contact Builder

When creating new fields on an existing Data Extension there can be a significant delay in the fields getting created.

No Fix ·Reported By 3 ·Updated 2022-08-05

Single mobile number status update does not work from Contact Builder UI when multiple mobile numbers are associated with a single Contact Key

Marketing Cloud Audience/Contacts , Marketing Cloud Mobile , Marketing Cloud Contact Builder

Status update for single mobile number behavior is inconsistent from Contact Builder UI when multiple mobile numbers are associated with a single Contact Key. Updating priority 1 mobile number status changes all other priority numbers to the same status. Updating priority 2+ mobile number does...

In Review ·Reported By 1 ·Updated 2022-08-01

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