Salesforce Known Issues
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Known Issues · Marketing Cloud Contact Builder

New subscriber created after a contact delete when original contact is in suppression and deleted contact is updated on Sales cloud.

Marketing Cloud Integrations , Marketing Cloud Contact Builder

New contacts are created after a contact delete operation is performed and the contacts while in suppression state are updated on Sales cloud.

In Review ·Reported By 1 ·Updated Yesterday

MobileConnect | SMS Batch Transactional Messaging API overwrites subscriber request attributes

Messaging , Marketing Cloud Mobile , Marketing Cloud Contact Builder

The Transactional Messaging API SMS batch route ("messaging/v1/sms/messages") will overwrite subscriber request attributes with the last subscriber in the request payload when request level attributes are also present

In Review ·Reported By 0 ·Updated 12 days ago

Individual Email Reports and other tracking data not being pushed into Salesforce from Marketing Cloud

Marketing Cloud Integrations , Marketing Cloud Contact Builder

An issue in the Tracking Subscription Queue can cause Tracking Subscription's to go into an error state, resulting in Tracking Subscription Queues from being processed. This means that Individual Email Reports and other tracking data will not be pushed into Salesforce from Marketing Cloud

In Review ·Reported By 4 ·Updated 16 days ago

Data Extension with a text field named "EmailAddr" will not use Email Address type field for sending

Marketing Cloud Sending , Marketing Cloud Contact Builder

When using “emailaddr” as a field name in a data extension, this field is used to send emails to subscribers Email Address values in All Subscribers or the Data Extension's Email Address type field are ignored. Tracking and Reports will show the email address from All Subscribers or the Email Address...

No Fix ·Reported By 0 ·Updated 2022-12-12

Filter criteria In data extensions delays in loading

Marketing Cloud Email Studio , Marketing Cloud Contact Builder

Filtered DEs are loading all DE Relationships even when there is no Relationships to the DE. This causes a delay in displaying the Filter Criteria in the lower left of the Data Extension screen.

In Review ·Reported By 1 ·Updated 2022-12-08

Contact Builder failing to load when linking DE, viewing DE, viewing Attribute Groups

Marketing Cloud Contact Builder

Failures may occur in the Contact Builder UI when loading data extensions, attempting to link data extensions into the contact model, or viewing attribute groups.

In Review ·Reported By 6 ·Updated 2022-11-08

Creating a new Data Extension at Contact Builder with Type - Date and selecting 'use the current system date' does not take effect first time round

Marketing Cloud Contact Builder

When creating a new Data Extension at Contact Builder with field type of date, and selecting the 'use the current system date' option it does not take effect.

In Review ·Reported By 3 ·Updated 2022-11-08

When viewing a contact's attributes within contact builder, "Contacts" and "Email Demographics" sections do not load

Marketing Cloud Contact Builder

User cannot view or edit the data in those sections "System Data -> Contact" and "Email Data -> Email Demographics".

In Review ·Reported By 1 ·Updated 2022-10-05

Contact Builder Does Not Load For Users With Certain Culture Codes

Marketing Cloud Contact Builder

Users with certain culture codes, such as "Afar (Dijibouti)", are unable to load Contact Builder.

In Review ·Reported By 1 ·Updated 2022-09-30

Relationship visible in UI for different attribute group when data extension is linked that has a child relationship in another attribute group

Marketing Cloud Contact Builder

UI currently does not respect what attribute group a relationship exists in. This causes confusion to user as relationship was not created inside this attribute group. Error will be thrown if user tries to delete relationship from incorrect attribute group.

In Review ·Reported By 1 ·Updated 2022-09-28

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