Salesforce Known Issues
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Known Issues · Marketing Cloud Automations

Emails are not being sent to owner of task when assigned via Marketing Cloud

Marketing Cloud Automations , Marketing Cloud Journey Builder

Inside of Journey Builder, email notifications aren't sent to task owner when assigned

In Review ·Reported By 24 ·Updated Yesterday

/sms/v1/automation/importSend returns an error using V2 Token

Marketing Cloud Automations , Marketing Cloud API , Marketing Cloud Mobile

When using a V2 Token to authenticate for the REST API, using the below routes will return an error: /sms/v1/automation/importSend /sms/v1/contacts/refreshList/

In Review ·Reported By 5 ·Updated Yesterday

Packaging an Automation with a Data Extract using a Data Extension Customer Key that resides in multiple Business Units will fail

Marketing Cloud Automations , Marketing Cloud Admin

Unable to Package an Automation within Package Manager, which contains a Data Extract Activity, having a Data Extension Customer Key used in multiple Business Units.

In Review ·Reported By 0 ·Updated 2 days ago

SSJS script activity fail to create Triggered send definition despite successful run.

Marketing Cloud Automations

While utilizing SSJS script activity within the Automation Studio, the run was successful but the Triggered send definition was not created.The same SSJS code is working fine on a CloudPage JS Code resource page.

In Review ·Reported By 5 ·Updated 8 days ago

Pound symbol is not rendering properly via Automation import activity.

Marketing Cloud Automations

File drop automation does not respect configured encoding when file naming patterns include substitution strings such as %%FILENAME_FROM_TRIGGER%% and %%BASEFILENAME_FROM_TRIGGER%%. This will not happen when specifying the exact file name or performing a manual import. As a result, garbled data is imported...

In Review ·Reported By 0 ·Updated 8 days ago

Stopping a Journey tied to an Automation inadvertently updates schedule

Marketing Cloud Automations , Marketing Cloud Journey Builder

Journey Builder allows you to create a journey and tie that journey schedule to an existing automation. When you stop the journey from a "running" status, the schedule gets updated to CST time. So if your schedule was set to run at 9am EST, it would then show 8am EST.

In Review ·Reported By 2 ·Updated 11 days ago

Journey with Automation Schedule fails to add Event

Marketing Cloud Automations , Marketing Cloud Journey Builder

When configuring a Journey Builder Entry Event tied to an existing Automation, it is possible that the Activity that fires the event fails to get added to the Automation. This can occur in various scenarios, but is most common when a user modifies the Automation in another tab/window while the Journey...

In Review ·Reported By 6 ·Updated 17 days ago

"NotFound" Error when executing an Import with "Update" option, from a Business Unit

Marketing Cloud Automations , Marketing Cloud Email Studio

When trying to execute an Import with Update Only option to the All Subscribers list, which has been created at the Enterprise account level, from a business unit under an enterprise account. There is a high possibility to get intermittent "NotFound" errors, with the import failing to do any update to...

In Review ·Reported By 30 ·Updated 2022-04-06

_ListSubscribers DataView does not list Business Unit Suppression list Subscribers

Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Reports

When utilising the _ListSubscribers DataView within a Business Unit, and you have a Suppression list(s) populated in that Business Unit, you will not be able to query the DataView to return those Subscribers

Fixed in version Marketing Cloud Release June 2021 ·Reported By 6 ·Updated 2022-03-30

Mobile Push Detail Extract Report incorrectly formatted

Marketing Cloud Automations , Marketing Cloud Mobile , Marketing Cloud Reports

When utilising the 'Mobile Push Detail Extract Report' ExtractType, and a field contains a set of double quotes, along with a comma, the Data Extract delimits the csv file incorrectly.

In Review ·Reported By 5 ·Updated 2022-03-30

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