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Known Issues · Marketing Cloud Automations

File Transfer activity fails when decrypting file that was encrypted using the Marketing Cloud Public Key

Marketing Cloud Automations , Marketing Cloud Email Studio

When attempting to run an automation that utilizes the Marketing Cloud public key, the file transfer activity leveraging that key fails.

In Review ·Reported By 5 ·Updated 12 days ago

/sms/v1/automation/importSend returns an error using V2 Token

Marketing Cloud Automations , Marketing Cloud API , Marketing Cloud Mobile

When using a V2 Token to authenticate for the REST API, using the /sms/v1/automation/importSend route will return an error

In Review ·Reported By 2 ·Updated 13 days ago

Convert XML Data Extract does not work when it created in Automation Studio

Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Admin

The "Convert XML" Data Extract does not work when it is created in Automation Studio, however it works when created in the Email Studio Interactions tab.

In Review ·Reported By 6 ·Updated 14 days ago

Notification for File Trigger Failures

Marketing Cloud Automations

File triggers are sporadically being failed. However, notifications for the administrators are not sent on the current behavior.

In Review ·Reported By 0 ·Updated 27 days ago

Bounce count rarely does not match between UI and _Bounce DataView

Marketing Cloud Automations

Bounce count rarely does not match between UI and _Bounce DataView. _Bounce Dataview count as bounce what it doesn't need to.

In Review ·Reported By 2 ·Updated 2020-06-04

Triggered Queued Automations do not send Skip Notifications when skipped for over 24 hours

Marketing Cloud Automations

When a triggered automation with queuing enabled is skipped and the instance skips for over 24 hours, the skipped run email notifications are not sent.

In Review ·Reported By 2 ·Updated 2020-05-20

While the import task is set to a "Complete" status, in very rare case only part of a data file is getting imported

Marketing Cloud Automations

Imports can be paused and resumed via the import controller. We need to ensure paused imports can be resumed and complete with all the records imported, or that the import is marked as failed if it cannot complete with all records.

No Fix ·Reported By 0 ·Updated 2020-05-15

Email notification for Automation Verification activities on Stack 11 not received when condition is met

Marketing Cloud Automations

Email notifications for Automation Verification activities on stack 11 not received when condition is met.

In Review ·Reported By 8 ·Updated 2020-05-12

Marketing Cloud automations failing to reschedule following network or database performance incidents

Marketing Cloud Automations

When incidents such as network latency or database contention occur while attempting to schedule the next occurrence of an automation, the currently scheduled automation doesn't run and the next scheduled instance is not created. This results in the scheduled automation not running future occurrences...

In Review ·Reported By 4 ·Updated 2020-05-08

Import Activity | Fields that are unmapped always prompt "all required fields in the data extension must have a mapping in your file"

Marketing Cloud Automations , Marketing Cloud Email Studio

Ordinal fields that are unmapped always prompt "all required fields in the data extension must have a mapping in your file" regardless of whether or not they are required fields or not.

No Fix ·Reported By 3 ·Updated 2020-05-08

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