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Known Issues · Marketing Cloud Automations

Query error and re-save results in "Nullable object must have a value."

Marketing Cloud Automations

Due to a bug, running query activities can result in an error and require manual reconfiguration to correct the error.

In Review ·Reported By 40 ·Updated Yesterday

Import activity can fail with data overflow error

Marketing Cloud Automations

Import can fail with an arithmetic overflow error despite data not exceeding overflow

In Review ·Reported By 0 ·Updated 2 days ago

Journey with Automation Schedule fails to add Event

Marketing Cloud Automations , Marketing Cloud Journey Builder

When configuring a Journey Builder Entry Event tied to an existing Automation, it is possible that the Activity that fires the event fails to get added to the Automation. This can occur in various scenarios, but is most common when a user modifies the Automation in another tab/window while the Journey...

In Review ·Reported By 2 ·Updated 3 days ago

Automations can begin after the scheduled time

Marketing Cloud Automations

Automations are periodically subject to start time delays - resulting in automation runs beginning after their scheduled start time.

In Review ·Reported By 2 ·Updated 4 days ago

Invalid Schedule Warning for Automation using file drop within Journey Builder

Marketing Cloud Automations , Marketing Cloud Journey Builder

When using an automation triggered by a file drop within the scheduler in Journey builder you will be prompted with a warning message "The selected automation doesn't have an active schedule. To admit contacts to the journey, configure the automation's schedule in Automation Studio"

In Review ·Reported By 1 ·Updated 4 days ago

SSJS script activity fail to create Triggered send definition despite successful run.

Marketing Cloud Automations

While utilizing SSJS script activity within the Automation Studio, the run was successful but the Triggered send definition was not created.The same SSJS code is working fine on a CloudPage JS Code resource page.

In Review ·Reported By 0 ·Updated 4 days ago

Invalid date values for profile attributes breaks filters/groups

Marketing Cloud Automations , Marketing Cloud Email Studio

Marketing Cloud profile attributes with the ‘date’ data type will accept any date entries. When using these attributes for filters or groups though, only the range of 1753-01-01 to 9999-12-31 is allowed. It is very common for clients to use values outside of this range in their ‘date’ attributes, such...

No Fix ·Reported By 0 ·Updated 10 days ago

Notification for File Trigger Failures

Marketing Cloud Automations

File triggers are sporadically being failed. However, notifications for the administrators are not sent on the current behavior.

In Review ·Reported By 18 ·Updated 11 days ago

Convert XML Data Extract does not work when it created in Automation Studio

Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Admin

The "Convert XML" Data Extract does not work when it is created in Automation Studio.

Fixed in version Marketing Cloud Release June 2021 ·Reported By 16 ·Updated 11 days ago

Marketing Cloud automations failing to reschedule following network or database performance incidents

Marketing Cloud Automations

When incidents such as network latency or database contention occur while attempting to schedule the next occurrence of an automation, the currently scheduled automation doesn't run and the next scheduled instance is not created. This results in the scheduled automation not running future occurrences...

In Review ·Reported By 10 ·Updated 11 days ago

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