Salesforce Known Issues
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Known Issues · Marketing Cloud Automations

Emails are not being sent to owner of task when assigned via Marketing Cloud

Marketing Cloud Automations

Inside of Journey Builder, email notifications aren't sent to task owner when assigned

In Review ·Reported By 32 ·Updated Today

"NotFound" Error when executing an Import with "Update" option, from a Business Unit

Marketing Cloud Automations

When trying to execute an Import with Update Only option to the All Subscribers list, which has been created at the Enterprise account level, from a business unit under an enterprise account. There is a high possibility to get intermittent "NotFound" errors, with the import failing to do any update to...

In Review ·Reported By 36 ·Updated 2 days ago

Convert XML Data Extract does not work when it created in Automation Studio

Marketing Cloud Automations

The "Convert XML" Data Extract does not work when it is created in Automation Studio.

Fixed in version Marketing Cloud Release June 2021 ·Reported By 16 ·Updated 2 days ago

Marketing Cloud Notification Email Addresses do not accept top level domains

Marketing Cloud Automations

Within the Marketing Cloud, any attempt to use an email with a top level domain will not validate and does not allow you to save and use that as the notification email address. For example, notification emails can be sent when imports or automations complete.

In Review ·Reported By 13 ·Updated 2 days ago

Journey with Automation Schedule fails to add Event

Marketing Cloud Automations

When configuring a Journey Builder Entry Event tied to an existing Automation, it is possible that the Activity that fires the event fails to get added to the Automation. This can occur in various scenarios, but is most common when a user modifies the Automation in another tab/window while the Journey...

In Review ·Reported By 8 ·Updated 2 days ago

Automation schedule is changed when Journey scheduled by that automation is stopped

Marketing Cloud Automations

Automation schedule is changed when Journey scheduled by that automation is stopped

In Review ·Reported By 7 ·Updated 2 days ago

File Transfer activity fails when decrypting file that was encrypted using the Marketing Cloud Public Key

Marketing Cloud Automations

When attempting to run an automation that utilizes the Marketing Cloud public key, the file transfer activity leveraging that key fails.

Fixed ·Reported By 7 ·Updated 2 days ago

/sms/v1/automation/importSend returns an error using V2 Token

Marketing Cloud Automations

When using a V2 Token to authenticate for the REST API, using the below routes will return an error: /sms/v1/automation/importSend /sms/v1/contacts/refreshList/

In Review ·Reported By 6 ·Updated 2 days ago

_ListSubscribers DataView does not list Business Unit Suppression list Subscribers

Marketing Cloud Automations

When utilising the _ListSubscribers DataView within a Business Unit, and you have a Suppression list(s) populated in that Business Unit, you will not be able to query the DataView to return those Subscribers

Fixed in version Marketing Cloud Release June 2021 ·Reported By 6 ·Updated 2 days ago

Standard Tracking Extract | Not Sent Extract | Extract by SendID parameter ignored

Marketing Cloud Automations

When running a Standard Tracking Extract the Not Sent parameter returns subscribers that were sent to TriggeredSends that were not included within the set of JobIDs/SendIDs.

No Fix ·Reported By 5 ·Updated 2 days ago

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