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Known Issues · Marketing Cloud Automations

Bounce count rarely does not match between UI and _Bounce DataView

Marketing Cloud Automations

Bounce count rarely matches between the UI in my Tracking and the _Bounce DataView. This is because the _Bounce Dataview currently excludes false bounces from it's statistics.

In Review ·Reported By 9 ·Updated Yesterday

Copying/Editing a Email send Definition in Automation Studio does not preserve order of the Data extensions

Marketing Cloud Automations , Marketing Cloud Email Studio

Within Automation Studio, when copying/editing a email send definition the order of the Data extensions is not preserved and will change. To reorder the DE you will need to remove and re-add in the desired order.

In Review ·Reported By 0 ·Updated Yesterday

Notification for File Trigger Failures

Marketing Cloud Automations

File triggers are sporadically being failed. However, notifications for the administrators are not sent on the current behavior.

In Review ·Reported By 6 ·Updated 3 days ago

Unable to Create Automation Studio Folders via SOAP API using DataFolder object

Marketing Cloud Automations

When a SOAP API request is made to create Automation folders with the DataFolder object, the request fails with the following error: "automations" is not a valid Folder ContentType.

In Review ·Reported By 9 ·Updated 4 days ago

File Transfer activity fails when decrypting file that was encrypted using the Marketing Cloud Public Key

Marketing Cloud Automations , Marketing Cloud Email Studio

When attempting to run an automation that utilizes the Marketing Cloud public key, the file transfer activity leveraging that key fails.

Fixed ·Reported By 7 ·Updated 8 days ago

Import Activity creation in Automation Studio only shows the first 25 Shared Publication Lists

Marketing Cloud Automations , Marketing Cloud Email Studio

When creating an Import Activity in Automation Studio using the Shared Publication List folder in a BU with more than 25 Publication Lists only the first 25 Lists will be displayed.

In Review ·Reported By 0 ·Updated 12 days ago

Convert XML Data Extract does not work when it created in Automation Studio

Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Admin

The "Convert XML" Data Extract does not work when it is created in Automation Studio, however it works when created in the Email Studio Interactions tab.

In Review ·Reported By 7 ·Updated 25 days ago

Intermittent File Transfer failures when decrypting a file.

Marketing Cloud Automations

Client experiences intermittent File Transfer failures when decrypting a file.

Fixed ·Reported By 1 ·Updated 26 days ago

"NotFound" Error when executing an Import with "Update" option, from a Business Unit

Marketing Cloud Automations , Marketing Cloud Email Studio

When trying to execute an Import with Update Only option to the All Subscribers list, which has been created at the Enterprise account level, from a business unit under an enterprise account. There is a high possibility to get intermittent "NotFound" errors, with the import failing to do any update to...

In Review ·Reported By 2 ·Updated 2020-08-20

Mobile Push Detail Extract Report incorrectly formatted

Marketing Cloud Automations , Marketing Cloud Mobile , Marketing Cloud Reporting

When utilising the 'Mobile Push Detail Extract Report' ExtractType, and a field contains a set of double quotes, along with a comma, the Data Extract delimits the csv file incorrectly.

In Review ·Reported By 2 ·Updated 2020-08-05

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