Salesforce Known Issues
Trailblazer Community

Known Issues · Marketing Cloud Audience/Contacts

Attribute to Attribute Comparison does not always work when Contact Data is on the Right Side

Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts

Attribute to Attribute Comparison does not always work when Contact Data is on the Right Side and there is more than one path to the Data Extension in Data Designer. For example if you have the below: JourneyData.Field = ContactData.Field We will use the shortest path to get to the Contact Data...

In Review ·Reported By 31 ·Updated 4 days ago

Edit Record functionality in Contact Builder Data Extensions overwrites NULL values with empty string

Marketing Cloud Audience/Contacts

When editing a record in Data Extensions within Contact Builder, if the record has any NULL values in any field these will be turned into empty strings when saved, even if the field in question is not edited.

In Review ·Reported By 4 ·Updated 4 days ago

Contact upserts via contacts/v1/contacts REST route fail when the user does not have Culture Code set to English (United States)

Marketing Cloud API , Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

When an account user with a Culture Code different than English (United States), e.g. French (France), English (United Kingdom), is trying to upsert data into an attribute set like Mobile Demographics, the upserts are failing with below validation error. Error: The Attribute has an 'Inner Value' that...

In Review ·Reported By 7 ·Updated 5 days ago

All Contacts does not display all channels or sources when Business Unit Filters are Enabled

Marketing Cloud Admin , Marketing Cloud Audience/Contacts

All Contacts does not display all channels or sources when Business Unit Filters are Enabled

In Review ·Reported By 2 ·Updated 9 days ago

Boolean Formula Field filter fails to synchronize objects

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

When a boolean formula field is used as a filter in synchronized data sources, that object can fail to sync and display 0 records.

In Review ·Reported By 68 ·Updated 11 days ago

DFU Activity failing to import all Audience Builder data

Marketing Cloud Audience/Contacts

On rare occasions, a DFU Activity for Audience Builder fails to Extract and Import all the data from the Marketing Cloud onto the Audience Builder side to then build out Audiences.

In Review ·Reported By 1 ·Updated 11 days ago

Searching Mobile List for Contact Key Does Not Return Results If Not On The Same Page.

Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

When searching a standard mobile list or a filtered mobile list, the contact is not found when it does not exist on the page that you are searching from. For example, Contact Key of "ABC" exists on page 3 of a filtered mobile list. If I search for "ABC" on page 1, the result will not return. However,...

In Review ·Reported By 0 ·Updated 12 days ago

Mobile number and mobile channel symbol not visible for mobile contacts in All Contacts list

Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

When viewing contacts in All Contacts list in Contact Builder, the Mobile Number column does not show any value for mobile contacts. Also, the Channel column only shows the Email symbol and not the Email and the Mobile symbols.

In Review ·Reported By 14 ·Updated 18 days ago

Journey Builder | Journeys | Health | Contacts not search-able

Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts

If a contacts start date within a Journey is more than 30 days, the contact's most recent history will not be available within the Health tool after searching in "Show Contact Path".

In Review ·Reported By 9 ·Updated 19 days ago

Subscriber Status on Publication List UI shows subscriber is Active when it is actually Unsubscribed

Marketing Cloud API , Marketing Cloud Audience/Contacts , Marketing Cloud Contact Builder

The publication list UI shows the subscriber is Active even when the subscriber is actually unsubscribed.

In Review ·Reported By 4 ·Updated 2022-04-27

1 to 10 of 110 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.