Salesforce Known Issues
Trailblazer Community

Known Issues · Marketing Cloud Audience/Contacts

Contact upserts via contacts/v1/contacts REST route fail when the user does not have Culture Code set to English (United States)

Marketing Cloud API , Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

When an account user with a Culture Code different than English (United States), e.g. French (France), English (United Kingdom), is trying to upsert data into an attribute set like Mobile Demographics, the upserts are failing with below validation error. Error: The Attribute has an 'Inner Value' that...

In Review ·Reported By 2 ·Updated 4 days ago

Error when publishing audience to a shared DE.

Marketing Cloud Audience/Contacts

Error when publishing audience to a shared DE folder.

In Review ·Reported By 4 ·Updated 6 days ago

Mobile number and mobile channel symbol not visible for mobile contacts in All Contacts list

Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

When viewing contacts in All Contacts list in Contact Builder, the Mobile Number column does not show any value for mobile contacts. Also, the Channel column only shows the Email symbol and not the Email and the Mobile symbols.

In Review ·Reported By 3 ·Updated 7 days ago

Changing a synchronized object field's datatype without first unsyncing the field, will break the synchronization of that object

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

When using synchronized data sources, when a field is synced, we create that field with a data type that cannot be changed after it is synced. If you then attempt to modify a synchronized field's data type while it is still synchronized, that object will have issues synchronizing all data as expected...

In Review ·Reported By 2 ·Updated 14 days ago

Contact Builder Engagement tab does not support multi-byte characters for email name

Marketing Cloud Audience/Contacts

The Contact Builder Engagement tab within All Contacts does not support multi-byte characters for email name and will display question marks instead of the actual character(s).

In Review ·Reported By 1 ·Updated 14 days ago

Contact Builder | All Contacts | Non-ASCII characters not supported within Email Subject Line in Engagement > Activity

Marketing Cloud Audience/Contacts

Non-ASCII characters display as question marks (??) within Content Builder > All Contacts > Engagement instead of the characters that they actually are.

In Review ·Reported By 1 ·Updated 14 days ago

All Contacts Attributes Tab not loading Synchronized Data Source Attribute Values

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

When navigating to the Attributes tab of a contact in All Contacts, attribute values for Synchronized data sources are not displaying values, even though the contact does have values in the Synchronized data extension.

In Review ·Reported By 4 ·Updated 19 days ago

Unable to view Contacts under the All Contacts tab when a @ symbol is within the ContactKey

Marketing Cloud Audience/Contacts

Unable to view Contacts under the All Contacts tab when a @ symbol is within the ContactKey. The error occurs when the @ symbol is not encoded to %40.

In Review ·Reported By 1 ·Updated 19 days ago

Data Extensions created with the same external key at both the Enterprise level and BU level cannot be edited.

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Data Extensions with the same name and external key can be created in the shared directory at the Enterprise level, even if the same name and external key exists in a business unit. This results in both data extensions being un-editable.

In Review ·Reported By 1 ·Updated 19 days ago

Cannot add new field to a Data Extension within Contact Builder if the field's name contains special characters

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts

If you have a pre-existing Data Extension and go to add a new field within Contact Builder that has a special character in the field name, it will fail to create the field.

In Review ·Reported By 0 ·Updated 21 days ago

1 to 10 of 78 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.