Known Issues · Marketing Cloud Audience/Contacts
Mobile number of deleted contacts still visible in _SMSSubscriptionLog
Marketing Cloud Audience/Contacts , Marketing Cloud Mobile
Due to orphaned records still remaining in some backend database tables, the mobile number of some deleted contacts will still be visible on the data view _SMSSubscriptionLog after the contact is fully processed via Contact Delete. These records will be listed in _SMSSubscriptionLog with the SubscriberKey...
In Review ·Reported By 7 ·Updated 2 days ago
Marketing Cloud Audience/Contacts
When editing a record in Data Extensions within Contact Builder, if the record has any NULL values in any field these will be turned into empty strings when saved, even if the field in question is not edited.
In Review ·Reported By 1 ·Updated 3 days ago
Unable to use Data Extensions linked in MobileConnect Demographics in Journey Builder
Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts
It is possible to link data extensions to the MobileConnect Demographics attribute group. However, when using any linked Data Extensions in Journey Builder, you will notice that contacts fail out of the journey.
In Review ·Reported By 0 ·Updated 10 days ago
Contact Data Portability Report downloaded with CSV format has inaccurate column headers
Marketing Cloud Audience/Contacts , Marketing Cloud Reporting
Contact Data Portability Report downloaded with CSV format has inaccurate column headers
In Review ·Reported By 2 ·Updated 11 days ago
Attribute to Attribute Comparison does not always work when Contact Data is on the Right Side
Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts
Attribute to Attribute Comparison does not always work when Contact Data is on the Right Side and there is more than one path to the Data Extension in Data Designer. For example if you have the below: JourneyData.Field = ContactData.Field We will use the shortest path to get to the Contact Data...
In Review ·Reported By 21 ·Updated 12 days ago
Unable to locate subscriber on Auto-Suppression List
Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Sending
When searching for subscribers on an Auto-Suppression list with more than 200 subscribers, if the subscriber being searched for is not in the first 200 subscribers the search will not return any results making it so that the subscriber cannot be removed via the UI.
No Fix ·Reported By 20 ·Updated 12 days ago
Marketing Cloud Integrations , Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts
Contacts that were synced to Marketing Cloud from Salesforce via Marketing Cloud Connect and added to the Email channel (e.g. after being sent to by an Email Activity in a Journey with a Salesforce Data Entry Event) show in All Contacts with the Source 'Smart Capture' instead of 'Salesforce'. This can...
In Review ·Reported By 11 ·Updated 12 days ago
Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts
Unable to see and load filters on a shared filtered data extension when trying to open filtered data extension from different business unit than what it was created in.
Fixed in version Marketing Cloud Release March 2020 ·Reported By 9 ·Updated 12 days ago
Email Service Provider Unsubscribe link not functioning properly for BU Unsubscribe
Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Reporting , Marketing Cloud Sending
Subscribers using the Email Service Provider Unsubscribe link on an email sent from a Business Unit set to Unsubscribe from the BU only show as Unsubscribed from the Enterprise account in the UI, but active on the _Subscribers Data View.
No Fix ·Reported By 7 ·Updated 12 days ago
Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts
When following the documentation below to configure Restricted Attribute Values, you will note that Journey Builder does not actually restrict these values when configuring filter based activities. https://help.salesforce.com/articleView?id=mc_jb_use_restricted_values.htm&type=5
No Fix ·Reported By 6 ·Updated 12 days ago
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