Salesforce Known Issues
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Known Issues · Marketing Cloud Audience/Contacts

Space character with specific condition on Exclusion Criteria is converted to ' ' after reopening it in Audience Builder

Marketing Cloud Audience/Contacts

Space character with specific condition on Exclusion Criteria is converted to ' ' after reopening it in Audience Builder - When starting with a space character - When 2 space characters between the words

No Fix ·Reported By 1 ·Updated Yesterday

Attribute to Attribute Comparison does not always work when Contact Data is on the Right Side

Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts

Attribute to Attribute Comparison does not always work when Contact Data is on the Right Side and there is more than one path to the Data Extension in Data Designer. For example if you have the below: JourneyData.Field = ContactData.Field We will use the shortest path to get to the Contact Data...

In Review ·Reported By 6 ·Updated 2 days ago

Contacts Engagement History fails to load on child BUs

Marketing Cloud Audience/Contacts

Contacts Mobil engagement history in Contact Builder does not load on child BUs.

In Review ·Reported By 4 ·Updated 3 days ago

Incorrect Relationship between Contact and Opportunity Objects

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

After syncing the Opportunity object (or making a recent change to it) to the Marketing Cloud, an incorrect Relationship will be created between the two Objects. Should you have a custom field and Lookup between Opportunity and Contact, the Marketing Cloud will sync the two Objects on a field named...

In Review ·Reported By 5 ·Updated 4 days ago

Modified date in All Contacts is inaccurate

Marketing Cloud Audience/Contacts

All Contacts within Contact Builder has a modified date for each record. This value is not currently accurate and can appear to be in the future.

In Review ·Reported By 3 ·Updated 4 days ago

Search functionality within Contact Builder Data Designer returns "No data to display"

Marketing Cloud Audience/Contacts

Attempting to us the search functionality within Contact Builder's Data Designer, will not return results. You will always see "No Data to Display" regardless of what is searched for.

In Review ·Reported By 1 ·Updated 5 days ago

Mobile List shows progressing contacts count as finished one after clicking "Refresh" button

Marketing Cloud Audience/Contacts

Mobile List shows progressing contacts count as finished count after clicking "Refresh" button. This is just UI issue.

In Review ·Reported By 0 ·Updated 5 days ago

Data Extension details view uses incorrect timezone for the Created Date and the Modified Date.

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Data Extension details view uses incorrect timezone for the Created Date and the Modified Date.

In Review ·Reported By 4 ·Updated 9 days ago

Restricted values defined in Contact Builder for a Data Extension are not available in Journey Builder

Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts

When following the documentation below to configure Restricted Attribute Values, you will note that Journey Builder does not actually restrict these values when configuring filter based activities. https://help.salesforce.com/articleView?id=mc_jb_use_restricted_values.htm&type=5

In Review ·Reported By 6 ·Updated 12 days ago

Unable to Access Contact Builder when Business Unit Description is greater than 500 characters

Marketing Cloud Audience/Contacts

When a Business Unit has a description that is greater than 500 characters, Contact Builder will fail to load.

In Review ·Reported By 0 ·Updated 12 days ago

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