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Known Issues · Marketing Cloud Audience/Contacts

Marketing Cloud functionality impacted in Chrome 92 after recent change to cross-origin iframe JavaScript dialogs

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts , Marketing Cloud Pages/Sites , Marketing Cloud Reporting , Marketing Cloud Sending

As of Chrome version 92, customers may experience issues when working across the Marketing Cloud. This impact may appear with buttons that were previously functioning as expected. In the Chrome developer console logs, impacted users will see the following error: A different origin subframe tried to...

In Review ·Reported By 47 ·Updated Today

CDP Marketing Cloud Activation Data Extensions and Folders cannot be deleted

Marketing Cloud Audience/Contacts , CDP

When a CDP Marketing Cloud Activation is published, a folder and corresponding shared data extension is created in the Marketing Cloud to capture the data for the activation. Currently these folders and data extensions cannot be deleted in the Marketing Cloud UI.

In Review ·Reported By 1 ·Updated 2 days ago

Mobile number and mobile channel symbol not visible for mobile contacts in All Contacts list

Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

When viewing contacts in All Contacts list in Contact Builder, the Mobile Number column does not show any value for mobile contacts. Also, the Channel column only shows the Email symbol and not the Email and the Mobile symbols.

In Review ·Reported By 7 ·Updated 6 days ago

Using "Create From Existing" spins in Contact Builder

Marketing Cloud Audience/Contacts

When using the function in Contact Builder to "Create From Existing", if you select a Non-Sendable Data Extension and make the new Data Extension Sendable, upon hitting the "Complete" button on the Step 3: Attribute screen, the UI hangs with a spinning wheel. It spins until you leave the screen.

In Review ·Reported By 0 ·Updated 6 days ago

Editing a Data Extension Record within Contact Builder doesn't allow for a NULL Phone Field Value

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts

When modifying Data Extension record(s) under Contact Builder > Data Extensions that contain a NULLABLE field of data type Phone, specifying an empty value for the field will result in failure to save the changes.

In Review ·Reported By 0 ·Updated 7 days ago

Decimal documentation and field behavior do not align

Marketing Cloud Audience/Contacts

Decimal documentation and field behavior do not align. Details are described in "Repro" steps bellow.

In Review ·Reported By 0 ·Updated 8 days ago

Contact upserts via contacts/v1/contacts REST route fail when the user does not have Culture Code set to English (United States)

Marketing Cloud API , Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

When an account user with a Culture Code different than English (United States), e.g. French (France), English (United Kingdom), is trying to upsert data into an attribute set like Mobile Demographics, the upserts are failing with below validation error. Error: The Attribute has an 'Inner Value' that...

In Review ·Reported By 4 ·Updated 10 days ago

Contacts Without Channel Addresses Data Extension Fails on Random Split

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts , Marketing Cloud Reporting

The Data Extension (DE) that gets created as part of the "Contacts Without Channel Addresses" Extract cannot be split without first modifying the DE properties. This issue can occur with other data extensions, but is more prevalent in this particular DE.

In Review ·Reported By 0 ·Updated 10 days ago

Boolean Formula Field filter fails to synchronize objects

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

When a boolean formula field is used as a filter in synchronized data sources, that object can fail to sync and display 0 records.

In Review ·Reported By 42 ·Updated 20 days ago

Attribute to Attribute Comparison does not always work when Contact Data is on the Right Side

Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts

Attribute to Attribute Comparison does not always work when Contact Data is on the Right Side and there is more than one path to the Data Extension in Data Designer. For example if you have the below: JourneyData.Field = ContactData.Field We will use the shortest path to get to the Contact Data...

In Review ·Reported By 19 ·Updated 21 days ago

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