Known Issues · Marketing Cloud Audience/Contacts
Line not sent from Journey Builder
Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts , Marketing Cloud Mobile
When updating a LINE Contactkey to an e-mail subscriber via Contact Import functionally, it may become undeliverable from Journey Builder. (deliverable from GroupConnect)
In Review ·Reported By 0 ·Updated 6 days ago
Attempting to modify the External Key of a data extension in Contact Builder does not save
Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts
Data Extensions are accessible in Contact Builder and Email Studio. If you attempt to modify the external key of an existing Data Extension in Contact Builder, any changes do not save. These may appear to have changed at first, but upon refreshing, it's still the original external key.
In Review ·Reported By 5 ·Updated 11 days ago
Attribute to Attribute Comparison does not always work when Contact Data is on the Right Side
Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts
Attribute to Attribute Comparison does not always work when Contact Data is on the Right Side and there is more than one path to the Data Extension in Data Designer. For example if you have the below: JourneyData.Field = ContactData.Field We will use the shortest path to get to the Contact Data...
In Review ·Reported By 2 ·Updated 12 days ago
Contacts Engagement History fails to load on child BUs
Marketing Cloud Audience/Contacts
Contacts Mobil engagement history in Contact Builder does not load on child BUs.
No Fix ·Reported By 3 ·Updated 16 days ago
Pagination does not work for /contacts/v1/attributeSetDefinitions
Marketing Cloud API , Marketing Cloud Audience/Contacts
Pagination does not work for /contacts/v1/attributeSetDefinitions. When returning results larger than 50 items, the same 50 items will be returned despite passing a page number in the call.
In Review ·Reported By 2 ·Updated 19 days ago
Email Service Provider Unsubscribe link not functioning properly for BU Unsubscribe
Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Reporting , Marketing Cloud Sending
Subscribers using the Email Service Provider Unsubscribe link on an email sent from a Business Unit set to Unsubscribe from the BU only show as Unsubscribed from the Enterprise account in the UI, but active on the _Subscribers Data View.
In Review ·Reported By 7 ·Updated 20 days ago
Incorrect Relationship between Contact and Opportunity Objects
Marketing Cloud Integrations , Marketing Cloud Audience/Contacts
After syncing the Opportunity object (or making a recent change to it) to the Marketing Cloud, an incorrect Relationship will be created between the two Objects. Should you have a custom field and Lookup between Opportunity and Contact, the Marketing Cloud will sync the two Objects on a field named...
In Review ·Reported By 5 ·Updated 30 days ago
Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts
Import definitions based off of Salesforce Objects will not load their "history" within the Contact Builder > Import > History section.
No Fix ·Reported By 2 ·Updated 30 days ago
Unable to Edit source DE if import definition is created by Source as "From Existing Data Extension"
Marketing Cloud Audience/Contacts
When trying to modify an existing Import Definition in Contact Builder, where the Source of the data is a Data Extension, you will not be have the ability to modify the Source of the Import, only the Destination.
No Fix ·Reported By 0 ·Updated 30 days ago
Unable to locate subscriber on Auto-Suppression List
Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Sending
When searching for subscribers on an Auto-Suppression list with more than 200 subscribers, if the subscriber being searched for is not in the first 200 subscribers the search will not return any results making it so that the subscriber cannot be removed via the UI.
In Review ·Reported By 16 ·Updated 2020-06-10
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