Known Issues · Marketing Cloud Advertising Studio
A subset of customers experiencing the Facebook Audience count is not getting updated as expected. While Source audience is showing an incorrect number Synced Data extensions are updated with the actual numbers and records.
In Review ·Reported By 2 ·Updated 23 days ago
Some customers that select to receive email notifications when an audience is refreshed. They are receiving thousands of notifications per minute to their email addresses.
Fixed in version Marketing Cloud Spring’22 Major Release Patch 14 ·Reported By 4 ·Updated 29 days ago
The new Lead Capture for Hyperforce app is unable to create a new task due to the mapping fields section being empty. In looking at our logging it is showing that a field may be too long and stopping all attributes from pulling in.
Fixed in version Lead Capture ·Reported By 6 ·Updated 2022-04-27
Originally, Lead ID was the Primary Key of the DataExtension and we are now setting the Primary Key to whichever field the user selects as Subscriber Key.
In Review ·Reported By 1 ·Updated 2022-04-13
With the latest version of the Lead Capture, a subset of customers are facing issues with the Picklist field not being saved when creating tasks in Sales Cloud.
Fixed in version Lead Capture ·Reported By 1 ·Updated 2022-04-07
When a user clicks on the button to view failed leads, no leads are appearing in the UI.
In Review ·Reported By 1 ·Updated 2022-03-14
Before an UI update, users were able to enter a multipicklist data type when entering values. This option is not available anymore. Lead Capture for Sales Cloud currently only supports picklist. The previous version of the UI never officially supported multipicklist, it did however present the user...
Fixed ·Reported By 7 ·Updated 2022-02-17
Some companies with a worldwide presence repeat their FB page names to maintain brand consistency. This situations makes it very difficult to distinguish the page the user is selecting. As a user, by seeing the `global_brand_page_name` Page field instead of `name` would help distinguish pages in the...
Fixed ·Reported By 2 ·Updated 2022-02-17
The new Hyperforce version of Lead Capture was recently made available. When attempting to install the new package in an org that already has the old package installed. An error occurs : "Lead capture: duplicate value found: <unknown> duplicates value on record with id: <unknown>" The installation...
No Fix ·Reported By 9 ·Updated 2022-02-08
Customers are unable to access any navigation tabs in Advertising Campaigns.
Fixed in version Advertising Campaigns - Grids ·Reported By 3 ·Updated 2022-02-03
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.