Salesforce Known Issues
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Known Issues · Marketing Cloud Advertising Studio

Journey Builder Advertising Campaign Activity - Different users cannot activate Journeys if activity is created by a different user

Marketing Cloud Advertising Studio

A deactivated user previously created a journey with an Advertising Campaign activity, a different user later creates a new draft of that journey & activates the draft. they will receive an error.

No Fix ·Reported By 0 ·Updated 2021-01-08

Manual refresh of audiences does not work when a user has hit the allocation limit of audience.

Marketing Cloud Advertising Studio

Allow manual refresh of audiences does not work when a user has hit the allocation limit of audience.

In Review ·Reported By 2 ·Updated 2020-12-28

Acknowledging and closing a warning message

Marketing Cloud Advertising Studio

For example, if a lead failed due to the wrong format, it doesn't mean that other leads might fail too. In these cases, It would be better to have an option to acknowledge the warning and not see the warning for the current/past leads after acknowledging it.

In Review ·Reported By 2 ·Updated 2020-11-27

Refresh time is set to +1 hour after activation button click

Marketing Cloud Advertising Studio

When users are activating audiences on a refresh, the refresh time is being set one hour ahead i.e. set for 11am but processes at 12pm.

In Review ·Reported By 0 ·Updated 2020-11-27

Contacts will fail in an Ad Audience Activity unless they exist in the All Subscribers list

Marketing Cloud Advertising Studio , Marketing Cloud Journey Builder

If Advertising Studio is enabled in your account, you have the ability to use an Ad Audience Activity in Journey Builder. If you send contacts into the journey that do not yet exist with an Email Address in the All Subscribers list, they will fail out of the Journey.

In Review ·Reported By 1 ·Updated 2020-10-08

Number of Source DE record shows 0 if CultureCode is not EN

Marketing Cloud Advertising Studio

Number of Source DE record shows 0 in Advertising Audience, if the CultureCode is not EN.

In Review ·Reported By 2 ·Updated 2020-09-25

Advertising Campaigns - Cannot access "Administration" & "My Account" tabs

Marketing Cloud Advertising Studio

Customers are unable to access any navigation tabs in Advertising Campaigns.

In Review ·Reported By 3 ·Updated 2019-08-08

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