Salesforce Known Issues
Trailblazer Community

Known Issues · Marketing Cloud Admin

Convert XML Data Extract does not work when it created in Automation Studio

Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Admin

The "Convert XML" Data Extract does not work when it is created in Automation Studio.

In Review ·Reported By 15 ·Updated 7 days ago

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

Marketing Cloud Email Studio , Marketing Cloud Admin

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

In Review ·Reported By 55 ·Updated 14 days ago

Double byte characters are not functioning with restricted words in Rich Text blocks.

Marketing Cloud Admin

Double byte characters are not functioning with restricted words selected in Distributed Marketing Admin in Rich Text blocks.

In Review ·Reported By 2 ·Updated 15 days ago

Replacing an image via Content Builder takes longer to process on Stack 50

Marketing Cloud Email Studio , Marketing Cloud Admin

When using the replace action for an image in Content Builder, it has been observed that it takes over 1 hour for the image to actually get replaced for accounts on Stack 50.

In Review ·Reported By 1 ·Updated 15 days ago

SFTP Admin UI - User blocked from adding ip allow list with 0 in an octet

Marketing Cloud Admin

Expected: User can add any valid ip or ip range with 0 in octet. Actual: Ip can fail validation with 0 in octet. For example 161.131.0.* fails validation

In Review ·Reported By 0 ·Updated 15 days ago

User can not update the IP Address type of a Delivery Profile from Private to Account Default in the UI

Marketing Cloud Email Studio , Marketing Cloud Admin

When a MID has a delivery profile which uses a Private IP address, the user can not update the IP address to an Account Default. If the IP address has been removed from the MID, but it is still associated with the Delivery Profile, jobs will error.

In Review ·Reported By 0 ·Updated 24 days ago

Subset of Extracts on Stack 12 are non functional

Marketing Cloud Automations , Marketing Cloud Admin , Marketing Cloud Reporting

Extracts that are currently unable to be configured: - Zip. -UTF16toUTF8_Safehouse -UTF16toUTF8_FTP -Unzip -Gzip -FileConvert -FF_UTF16toUTF8_WFileTransfer -Enhanced FTP File Mover and Copier -DeleteFilesfromFTPandSafehouse -Data Extension Extract with File Encoding and gzip To clarify,...

In Review ·Reported By 0 ·Updated 28 days ago

Distributed Marketing - Campaign Send Flow Personalize Messages modal does not use custom mobile phone field for SMS Preview

Marketing Cloud Integrations , Marketing Cloud Admin

The Mobile Number API Name for Contact/Lead attribute values on the MCDM Campaign Messages and MCDM Pending Submissions components are not respected when previewing SMS messages in the Campaign Flow. Instead, you are presented with the error message; Enter the required field Phone for this Contact/Lead. These...

In Review ·Reported By 1 ·Updated 30 days ago

Tags nested after the 4th tag do not display in the UI in Marketing Cloud Setup

Marketing Cloud Admin

Not all levels of content tags are available in the Marketing Cloud Setup menu. When creating tags that are nested to the 5th level they do not show in the UI in Setup - even though a success message is seen when creating the tag. The tags are seen in the Content Builder UI.

In Review ·Reported By 1 ·Updated 2021-03-15

Cannot add new field to a Data Extension within Contact Builder if the field's name contains special characters

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts

If you have a pre-existing Data Extension and go to add a new field within Contact Builder that has a special character in the field name, it will fail to create the field.

In Review ·Reported By 2 ·Updated 2021-03-05

1 to 10 of 73 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.