Salesforce Known Issues
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Known Issues · Marketing Cloud Admin

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

Marketing Cloud Email Studio , Marketing Cloud Admin

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

In Review ·Reported By 47 ·Updated 3 days ago

Links and Email Form components cannot be interacted with in Subscriber Preview within Content Builder

Marketing Cloud Email Studio , Marketing Cloud Admin

Images with links and Email Form components and text links cannot be interacted with in Subscriber Preview. The links are impacted in subscriber preview only. Email sends are not impacted.

In Review ·Reported By 11 ·Updated Yesterday

New!Data view showing subscribers in Held status while UI shows Unsubscribed

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Reporting , Marketing Cloud Sending

It is currently possible for subscribers to show a Held status in the _Subscribers data view while showing as Unsubscribed when viewing the same subscribers in Email Studio.

In Review ·Reported By 0 ·Updated Yesterday

Not Sent Tracking Extract Contains SubscriberKey Values in Email Address Field

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Reporting , Marketing Cloud Sending

The Not Sent Tracking Extract contains SubscriberKey values in Email Address field.

In Review ·Reported By 8 ·Updated 5 days ago

Email Service Provider Unsubscribe link not functioning properly for BU Unsubscribe

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Reporting , Marketing Cloud Sending

Subscribers using the Email Service Provider Unsubscribe link on an email sent from a Business Unit set to Unsubscribe from the BU only show as Unsubscribed from the Enterprise account in the UI, but active on the _Subscribers Data View.

No Fix ·Reported By 7 ·Updated 15 days ago

BU _ListSubscribers Data View showing Enterprise-level Suppression Lists

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts

When querying the _ListSubscribers Data View from a Business Unit, customers may notice Suppression Lists that belong to the top-level Enterprise Account.

In Review ·Reported By 0 ·Updated 15 days ago

Standard Marketing Cloud System Defined Roles may deny items they shouldn't

Marketing Cloud Email Studio , Marketing Cloud Admin

Standard Marketing Cloud System defined Roles can result in users having denied permissions when they should not.

In Review ·Reported By 10 ·Updated 17 days ago

Marketing Cloud Calendar Date Picker defaults to incorrect date

Marketing Cloud Admin , Manufacturing Cloud

Marketing Cloud Calendar date picker shows the wrong day for a Campaign and Event and activity when users are using the NZ and AU timezone. This issue only occurs sporadically.

In Review ·Reported By 1 ·Updated 23 days ago

Convert XML Data Extract does not work when it created in Automation Studio

Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Admin

The "Convert XML" Data Extract does not work when it is created in Automation Studio, however it works when created in the Email Studio Interactions tab.

In Review ·Reported By 7 ·Updated 25 days ago

Option "Do not require Identity Verification for SSO Logins" under security setting of child BU doesn't change the value for SSO enabled accounts.

Marketing Cloud Admin

Option "Do not require Identity Verification for SSO Logins" under security setting of child BU doesn't change the value.

In Review ·Reported By 1 ·Updated 26 days ago

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