Salesforce Known Issues
Trailblazer Community

Known Issues · Marketing Cloud Admin

Marketing Users are able to add campaign members without Edit permissions on Lead and contacts

Sharing , Marketing Cloud Admin

A non admin user with only READ permission on the Lead object is able to add the leads as campaign members. This goes against current documentation. Per current documentation documentation, a user must have: Edit on campaigns AND Edit on leads and contacts AND Marketing User checked in the user i...

In Review ·Reported By 4 ·Updated Yesterday

All Contacts does not display all channels or sources when Business Unit Filters are Enabled

Marketing Cloud Admin

All Contacts does not display all channels or sources when Business Unit Filters are Enabled

In Review ·Reported By 7 ·Updated 3 days ago

CloudPages Reports unavailable to all users after In the reporting section

Marketing Cloud Admin

Due to a configuration discrepancy, all users are unable to access any CloudPages reports, including reports they have previously saved or scheduled. As such, CloudPages is not considered by the Reports app to be a valid application for any user, and as such, no user has access to any CloudPages rep...

Fixed in version Marketing Cloud Release June 2021 ·Reported By 7 ·Updated 3 days ago

Intermittent failures moving shared data extensions to Business Unit folder

Marketing Cloud Admin

Occasionally attempting to move a Data Extension from a shared folder to a target folder on the local Business Unit fails, and the Data Extension is not moved.

In Review ·Reported By 1 ·Updated 3 days ago

Smart Capture Form could cease to work upon disablement of user that created it

Marketing Cloud Admin

When a user creates a Smart Capture Form, and that user is then disabled, the Smart Capture Form stops working and submitting the data

Fixed in version Marketing Cloud Summer’22 Major Release ·Reported By 1 ·Updated 3 days ago

SMS Message Summary Report can produce results from days outside the set timeframe

Marketing Cloud Admin

The SMS Message Summary Report can produce results from days not within the set timeframe depending on the timezone that is used.

Fixed ·Reported By 1 ·Updated 3 days ago

Marketing Cloud Tracking Click Activity PDF Export no longer contains Link URLs

Marketing Cloud Admin

When Exporting the Click Activity to a PDF within Email Studio Tracking, none of the Link URLs are showing.

Fixed in version Marketing Cloud Release July 2020 ·Reported By 1 ·Updated 3 days ago

Newly created users are unable to access All Contacts - Contact Builder (403 not authorized)

Marketing Cloud Admin

Receiving error 403 not authorized for newly created users when accessing All Contacts in Contact Builder, even though the users are having all the permissions

In Review ·Reported By 0 ·Updated 3 days ago

Approvals Preview displays incorrect values for subscribers

Marketing Cloud Email Studio , Marketing Cloud Admin

When cycling through subscriber previews in Approvals, sometimes the preview will display the incorrect personalization for the selected record. This happens most prominently after narrowing the audience down by searching on an attribute.

In Review ·Reported By 0 ·Updated 7 days ago

When selecting custom footer and inserting recommended footer then spans the page width

Marketing Cloud Email Studio , Marketing Cloud Admin

When trying to use a custom footer and click on button "Insert Recommended Footer" and then review the footer in preview and test it shows full screen width.

In Review ·Reported By 1 ·Updated 9 days ago

1 to 10 of 74 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.