Salesforce Known Issues
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Known Issues · Marketing Cloud Admin

Cannot add new field to a Data Extension within Contact Builder if the field's name contains special characters

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts

If you have a pre-existing Data Extension and go to add a new field within Contact Builder that has a special character in the field name, it will fail to create the field.

In Review ·Reported By 2 ·Updated Yesterday

Tags nested after the 4th tag do not display in the UI in Marketing Cloud Setup

Marketing Cloud Admin

Not all levels of content tags are available in the Marketing Cloud Setup menu. When creating tags that are nested to the 5th level they do not show in the UI in Setup - even though a success message is seen when creating the tag. The tags are seen in the Content Builder UI.

In Review ·Reported By 1 ·Updated 3 days ago

Marketing Cloud Archived Legacy Microsite Click Activity Still Being Tracked

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Pages/Sites

After a Marketing Cloud Legacy Microsite is archived the Click Activity is still tracked.

In Review ·Reported By 1 ·Updated 5 days ago

SSO cert is not updated when uploading new cert in guided setup

Marketing Cloud Integrations , Marketing Cloud Admin

SSO cert is not updated under key management when uploading new cert in guided setup.

In Review ·Reported By 0 ·Updated 5 days ago

User can not update the IP Address type of a Delivery Profile from Private to Account Default in the UI

Marketing Cloud Email Studio , Marketing Cloud Admin

When a MID has a delivery profile which uses a Private IP address, the user can not update the IP address to an Account Default. If the IP address has been removed from the MID, but it is still associated with the Delivery Profile, jobs will error.

In Review ·Reported By 0 ·Updated 17 days ago

New Username entry for Account Level List Detective unsubscribes subscribers

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Sending

New account-level List Detective entries for username will cause subscribers' statuses to be updated to Unsubscribed even if the entry is set to allow the username.

Fixed in version Marketing Cloud Release January 2021 ·Reported By 0 ·Updated 18 days ago

Standard Marketing Cloud System Defined Roles may deny items they shouldn't

Marketing Cloud Email Studio , Marketing Cloud Admin

Standard Marketing Cloud System defined Roles can result in users having denied permissions when they should not.

No Fix ·Reported By 13 ·Updated 25 days ago

Start Test date on Confirm A/B Test Details dialog does not display correctly unless English (United States) culture code is used

Marketing Cloud Email Studio , Marketing Cloud Admin

Start Test date on Confirm A/B Test Details dialog does not display correctly unless English (United States) culture code is used. For example, if the user has their culture code set to English (United Kingdom) or Danish (Denmark), the Start Test date shows as a non-valid date e.g. 29-53-20 12:53.

In Review ·Reported By 0 ·Updated 25 days ago

Convert XML Data Extract does not work when it created in Automation Studio

Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Admin

The "Convert XML" Data Extract does not work when it is created in Automation Studio.

In Review ·Reported By 12 ·Updated 29 days ago

Data Extension date format in Contact Builder displaying MM/DD/YYYY - ignoring Admin set Account Date Format / User Culture Code

Marketing Cloud Admin

Accounts configured with Date Format DD/MM/YYYY (eg - English (United Kingdom)) do not display the expected date format in Contact Builder Data Extensions, instead display as MM/DD/YYYY, despite Account/User preferences.

No Fix ·Reported By 5 ·Updated 2021-01-28

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