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Known Issues · Marketing Cloud Admin

Marketing Cloud Calendar Date Picker defaults to incorrect date

Marketing Cloud Admin , Manufacturing Cloud

Marketing Cloud Calendar date picker shows the wrong day for a Campaign and Event and activity when users are using the NZ and AU timezone. This issue only occurs sporadically.

In Review ·Reported By 1 ·Updated 4 days ago

SOAP API | Create User request | AccountUser object | User ####### does not have permission to edit ACCOUNTUSERS on account (MID)

Marketing Cloud Admin , Marketing Cloud API

It is not currently possible to create a user on the AccountUser object via the SOAP API using an enhanced installed package.

In Review ·Reported By 8 ·Updated 6 days ago

Email Service Provider Unsubscribe link not functioning properly for BU Unsubscribe

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Reporting , Marketing Cloud Sending

Subscribers using the Email Service Provider Unsubscribe link on an email sent from a Business Unit set to Unsubscribe from the BU only show as Unsubscribed from the Enterprise account in the UI, but active on the _Subscribers Data View.

In Review ·Reported By 7 ·Updated 20 days ago

Convert XML Data Extract does not work when it created in Automation Studio

Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Admin

The "Convert XML" Data Extract does not work when it is created in Automation Studio, however it works when created in the Email Studio Interactions tab.

In Review ·Reported By 6 ·Updated 20 days ago

Possible to create Data Filters on the Subscribers tab with the same name within the same account

Marketing Cloud Email Studio , Marketing Cloud Admin

Currently, it is possible to create Data Filters on the Email Studio Subscribers tab with the same name within the same account.

No Fix ·Reported By 0 ·Updated 24 days ago

Boolean field value not displayed correctly when being edited by user profile with German/Spanish/Italian culture code.

Marketing Cloud Email Studio , Marketing Cloud Admin

The problem relates to the display of Boolean fields when editing data extension records In Contact Builder > Data Extension management. If the stored value of a boolean field in a DE record is 'True', then for users with a culture code of German, Spanish or Italian the value is displayed as 'False'...

In Review ·Reported By 2 ·Updated 25 days ago

Auto-Verified Domain such as SAP is set to Is Sendable Address False when verifying the address through a Sender Profile

Marketing Cloud Admin

When a From Address that is part of an SAP, Private Domain, Registered Domain gets verified in a Sender Profile IsSendable is set to No.

Fixed in version Marketing Cloud Release May 2020 ·Reported By 8 ·Updated 27 days ago

Copied Triggered Send Data Extensions are not available when creating a Triggered Send

Marketing Cloud Email Studio , Marketing Cloud Admin

Creating a copy of a Triggered Send Data Extension will not allow the newly created copy to be used in a Triggered Send.

Fixed in version Marketing Cloud Release May 2020 ·Reported By 2 ·Updated 27 days ago

When searching trust.salesforce.com for Marketing Cloud instance information by Member ID (MID), results are not returned

Marketing Cloud Admin

When searching trust.salesforce.com for Marketing Cloud instance information by Member ID (MID), results are not returned for a subset of MIDs

No Fix ·Reported By 1 ·Updated 2020-06-11

Unable to locate subscriber on Auto-Suppression List

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Sending

When searching for subscribers on an Auto-Suppression list with more than 200 subscribers, if the subscriber being searched for is not in the first 200 subscribers the search will not return any results making it so that the subscriber cannot be removed via the UI.

In Review ·Reported By 16 ·Updated 2020-06-10

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