Salesforce Known Issues
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Known Issues · Marketing Cloud Admin

Content Builder Delete permission required to use Content Builder in Cloud Pages

Marketing Cloud Admin , Marketing Cloud Pages/Sites

When configuring and applying permissions for a Role or User, setting the permission "Content Builder > Assets > Delete" to denied, will prevent the edit or creation of CloudPages, LandingPages, Microsites in the CloudPages app.

In Review ·Reported By 0 ·Updated 2 days ago

Attribute Group containing Attribute Set referenced as a first level set in different AG causes packing error

Marketing Cloud Admin

When attempting to package an Attribute Group through Package Manager, and an Attribute Set (Data Extension) is referenced as the first level in an Attribute Group not part of the package (referenced as level 2/3/n) the package will error suggesting the Entity cannot be found

In Review ·Reported By 0 ·Updated 2 days ago

Editing a Data Extension Record within Contact Builder doesn't allow for a NULL Phone Field Value

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts

When modifying Data Extension record(s) under Contact Builder > Data Extensions that contain a NULLABLE field of data type Phone, specifying an empty value for the field will result in failure to save the changes.

In Review ·Reported By 0 ·Updated 7 days ago

Replacing an image via Content Builder takes longer to process on Stack 50

Marketing Cloud Email Studio , Marketing Cloud Admin

When using the replace action for an image in Content Builder, it has been observed that it takes over 1 hour for the image to actually get replaced for accounts on Stack 50.

In Review ·Reported By 3 ·Updated 9 days ago

'Please specify a valid email address' error produced when adding substitution strings or AMPScript to the Email Forward to Rules in Enterprise RMM

Marketing Cloud Email Studio , Marketing Cloud Admin

When adding adding substitution strings or AMPScript to the Email Forward to Rules in Enterprise RMM a 'Please specify a valid email address' error produced

In Review ·Reported By 1 ·Updated 10 days ago

CloudPages Reports unavailable to all users after In the reporting section

Marketing Cloud Admin , Marketing Cloud Pages/Sites , Marketing Cloud Reporting

Due to a configuration discrepancy, all users are unable to access any CloudPages reports, including reports they have previously saved or scheduled. As such, CloudPages is not considered by the Reports app to be a valid application for any user, and as such, no user has access to any CloudPages rep...

In Review ·Reported By 7 ·Updated 28 days ago

Unable to Schedule Marketing Cloud Report when the Culture Code is not in English

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Reporting

When attempting to schedule a Report with a User using a Culture Code other than English, the following error will be produced: 'The start time must be greater than the current time.'

No Fix ·Reported By 3 ·Updated 29 days ago

Transactional Send Classification will not honor the source and Publication List level opt outs option in a Business Unit when Unsubscribing from All

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Sending

When a Subscriber uses the 'Unsubscribe from All' option on a send from a Business Unit using a Publication List, while also using a Transactional Send Classification that honors source and publication list level opt outs, they will still be sent to in future sends to the Publication List.

In Review ·Reported By 1 ·Updated 2021-06-18

All Contacts does not display all channels or sources when Business Unit Filters are Enabled

Marketing Cloud Admin , Marketing Cloud Audience/Contacts

All Contacts does not display all channels or sources when Business Unit Filters are Enabled

No Fix ·Reported By 0 ·Updated 2021-06-17

Convert XML Data Extract does not work when it created in Automation Studio

Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Admin

The "Convert XML" Data Extract does not work when it is created in Automation Studio.

In Review ·Reported By 15 ·Updated 2021-06-09

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