Salesforce Known Issues
Trailblazer Community

Known Issues · Marketing Cloud Admin

New!Creating Automation folders using the DataFolder object through API returns following error: "API Permission Failed"

Marketing Cloud Automations , Marketing Cloud Admin , Marketing Cloud API

When attempting to create Automation folders using the DataFolder object with SOAP API, the request fails with the following error: "API Permission Failed"

In Review ·Reported By 0 ·Updated Today

All Contacts does not display all channels or sources when Business Unit Filters are Enabled

Marketing Cloud Admin

All Contacts does not display all channels or sources when Business Unit Filters are Enabled

In Review ·Reported By 10 ·Updated 3 days ago

Marketing Users are able to add campaign members without Edit permissions on Lead and contacts

Sharing , Marketing Cloud Admin

A non admin user with only READ permission on the Lead object is able to add the leads as campaign members. This goes against current documentation. Per current documentation documentation, a user must have: Edit on campaigns AND Edit on leads and contacts AND Marketing User checked in the user i...

In Review ·Reported By 7 ·Updated 5 days ago

"View All Send Activity" link in the "Campaign--> Story Board" is not working.

Marketing Cloud Email Studio , Marketing Cloud Admin

When you click any Campaigns and open the story board to see the associated Email or Triggered Send, there is a link given, "View All Send Activity", to see the All send activities. This link is broken and when you click on link "View All Send Activity" nothing happens.

In Review ·Reported By 3 ·Updated 15 days ago

Intermittent failures moving shared data extensions to Business Unit folder

Marketing Cloud Admin

Occasionally attempting to move a Data Extension from a shared folder to a target folder on the local Business Unit fails, and the Data Extension is not moved.

In Review ·Reported By 2 ·Updated 16 days ago

An import that points to an external FTP or SFTP site errors when run by itself but completes in an automation

Marketing Cloud Automations , Marketing Cloud Admin

The manual run for import activities configured for external ftp or sftp go through different servers than the imports that are done through Automation which are not properly configured on the stacks to allow outbound traffic via port 22.

In Review ·Reported By 1 ·Updated 2022-12-16

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

Marketing Cloud Email Studio , Marketing Cloud Admin

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

No Fix ·Reported By 66 ·Updated 2022-12-12

Session Logout Warnings despite actively working in Email Studio

Marketing Cloud Email Studio , Marketing Cloud Admin

Performing actions in Email Studio (such as editing an email) do not appear to reset the session timer, resulting in the Session Warning dialog box being presented to the user despite actively working in the account.

Fixed ·Reported By 6 ·Updated 2022-12-12

Marketing Cloud Calendar shows MobileConnect sends in GMT

Marketing Cloud Admin , Marketing Cloud Mobile

Marketing Cloud Calendar shows MobileConnect sends in GMT rather than the user specified time zone.

No Fix ·Reported By 2 ·Updated 2022-12-12

Packaging an Automation with a Data Extract using a Data Extension Customer Key that resides in multiple Business Units will fail

Marketing Cloud Automations , Marketing Cloud Admin

Unable to Package an Automation within Package Manager, which contains a Data Extract Activity, having a Data Extension Customer Key used in multiple Business Units.

Fixed ·Reported By 1 ·Updated 2022-12-12

1 to 10 of 79 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.