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Known Issues · Marketing Cloud API

Subscriber Status on Publication List UI shows subscriber is Active when it is actually Unsubscribed

Marketing Cloud API

The publication list UI shows the subscriber is Active even when the subscriber is actually unsubscribed.

In Review ·Reported By 7 ·Updated 2 days ago

Contact upserts via contacts/v1/contacts REST route fail when the user does not have Culture Code set to English (United States)

Marketing Cloud API

When an account user with a Culture Code different than English (United States), e.g. French (France), English (United Kingdom), is trying to upsert data into an attribute set like Mobile Demographics, the upserts are failing with below validation error. Error: The Attribute has an 'Inner Value' that...

In Review ·Reported By 7 ·Updated 2 days ago

Pagination does not work for /contacts/v1/attributeSetDefinitions

Marketing Cloud API

Pagination does not work for /contacts/v1/attributeSetDefinitions. When returning results larger than 50 items, the same 50 items will be returned despite passing a page number in the call.

No Fix ·Reported By 2 ·Updated 2 days ago

Flashtalking API : Unable to reprocess for failed days

Marketing Cloud API

Flashtalking API failed to reprocess the data for failed days with the following error: timed out /file not found/ invalid permissions.

Fixed ·Reported By 1 ·Updated 2 days ago

Einstein Analytics Integration imports reduced number of records

Marketing Cloud API

When using the Einstein Analytics Integration with the Marketing Cloud, and choosing to extract System Data, the Data Sync will bring across less records that what is in the Marketing Cloud Object. System Data & System Contact Linked Data Extension objects from the Marketing Cloud are impacted per...

Fixed ·Reported By 1 ·Updated 2 days ago

Generating a Mobile Push Detail Extract via SOAP API will result in empty files with no results.

Marketing Cloud API

Generating a Mobile Push Detail Extract via SOAP API will result in empty files with no results. This does not apply to Mobile Push Detail Extracts run in Automation Studio.

In Review ·Reported By 0 ·Updated 2 days ago

Event Notification Service occasionally fails to send event notifications

Marketing Cloud API

Event Notification Service may intermittently fail to send event notifications due to internal host resolution issues.

In Review ·Reported By 4 ·Updated 9 days ago

SOAP Call Timeout on Retrieve OpenEvent

Marketing Cloud API

Customer is having timeout and slow response issues when trying to retrieve OpenEvent via the SOAP API.

In Review ·Reported By 6 ·Updated 13 days ago

Updating a row via WSProxy/Cloudpage fails if a datatimefield, as part of a compound key, and does not contain .000 millisecond time

Marketing Cloud API

Data extensions with Compound Primary Key with one of the Primary key field is datetime datatype, upon attempting to update via a Cloudpage using WSProxy, the update will fail (with error), if the time component is does not contain .000 value. So if the time is "2022-01-05 08:24:25.123", the update...

In Review ·Reported By 0 ·Updated 14 days ago

SOAP API call to retrieve DE data with more than 2500 rows fails continue request when DE name has more than 43 characters

Marketing Cloud API

When attempting to use the SOAP API to continue a data extension retrieve request for a data extension with over 2500 rows of data, if the data extension has a name that is longer than 43 characters, the call will fail with the error message "Error: Data extension does not exist".

In Review ·Reported By 9 ·Updated 21 days ago

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