Salesforce Known Issues
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Known Issues · Marketing Cloud API

New!Creating Automation folders using the DataFolder object through API returns following error: "API Permission Failed"

Marketing Cloud Automations , Marketing Cloud Admin , Marketing Cloud API

When attempting to create Automation folders using the DataFolder object with SOAP API, the request fails with the following error: "API Permission Failed"

In Review ·Reported By 0 ·Updated Today

API calls to Email or SMS Triggered Sends can intermittently fail with timeout error

Marketing Cloud Email Studio , Marketing Cloud Journey Builder , Marketing Cloud API , Marketing Cloud Mobile , Marketing Cloud Sending

API requests to Transactional SMS and Transactional Email Triggered Sends may intermittently fail to complete, returning a "An unexpected error occurred while attempting to queue the send" error response.

In Review ·Reported By 7 ·Updated 3 days ago

Some Transactional Messaging calls incorrectly return a MCMS_UTM_Validation_DuplicateMessageKey error due to internal retry logic

Marketing Cloud Journey Builder , Marketing Cloud API , Marketing Cloud Sending

Some Transactional Messaging API calls will incorrectly show an error response due to an internal retry logic.

In Review ·Reported By 4 ·Updated 9 days ago

User Story: List Email Sent Result (ListEmailSentResult) is not accessible via API

API , Data Loader , Email Clients , Marketing Cloud API

The List Email Sent Result object is not accessible or supported for the SOAP API or client tools such as Data Loader. Note: This work item is a User Story or feature request to add this functionality with a future Salesforce release, similar to an Idea on the IdeaExchange.

In Review ·Reported By 5 ·Updated 10 days ago

Discrepancy in created date field value fetched through Query API versus UI.

Marketing Cloud API , CDP

Discrepancy between the values of the created date field when accessing this value through API versus what is shown in the UI without Filter.Similar discrepency observed in UI between with Filtered value and without Filtered value.

In Review ·Reported By 1 ·Updated 11 days ago

Triggered send message not sent when using a recent deleted and recreated definition key

Marketing Cloud API

When attempting to send a triggered send email after deleting and recreating (within an hour after deletion) a new triggered send with the same definition key, the operation is not completed.

No Fix ·Reported By 0 ·Updated 28 days ago

Subscriber Status on Publication List UI shows subscriber is Active when it is actually Unsubscribed

Marketing Cloud API

The publication list UI shows the subscriber is Active even when the subscriber is actually unsubscribed.

In Review ·Reported By 9 ·Updated 2022-12-16

Transactional API send stores blank to non-nullable field when NULL value is passed

Marketing Cloud API

If passing a NULL value to a required field in a payload to the transactional API endpoint /messaging/v1/email/messages a blank value will be recorded.

In Review ·Reported By 2 ·Updated 2022-12-13

Event Notification Unsubscribe event does not support LogUnSubEvent API

Marketing Cloud Email Studio , Marketing Cloud API

The Event Notification Unsubscribe Webhook does not support API unsubscribes, including LogUnSubEvent

In Review ·Reported By 2 ·Updated 2022-12-13

TransactionalMessagingAPI failed without error response.

Marketing Cloud Email Studio , Marketing Cloud API

Even the response code of TransactionalMessagingAPI send request was success, In rare cases, messages may not be sent due to internal processing errors.

Fixed ·Reported By 8 ·Updated 2022-12-12

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