Known Issues · Marketing Cloud API
Smart Capture Form could cease to work upon disablement of user that created it
Marketing Cloud Admin , Marketing Cloud API , Marketing Cloud Pages/Sites
When a user creates a Smart Capture Form, and that user is then disabled, the Smart Capture Form stops working and submitting the data
In Review ·Reported By 1 ·Updated 10 days ago
Marketing Cloud Admin , Marketing Cloud API
It is not currently possible to create a user on the AccountUser object via the SOAP API using an enhanced installed package.
Fixed in version Marketing Cloud Release July 2020 ·Reported By 8 ·Updated 11 days ago
Integration/EmailPreview.aspx returns a blank page
Marketing Cloud Email Studio , Marketing Cloud API , Marketing Cloud Reporting
The PreviewURL returned in Data Extracts and SOAP Retrieves on the Send object does not work.
Fixed in version Marketing Cloud Release July 2020 ·Reported By 6 ·Updated 11 days ago
Null value in AMPscript SET expression causes errors in SMS sends via Journey Builder and REST
Marketing Cloud Journey Builder , Marketing Cloud API , Marketing Cloud Mobile
An SMS message containing AMPscript with a SET expression structured in the following way can result in error during processing of the send if the Data Extension field (i.e. FieldName) being referenced contains an empty or null value: SET @var1= FieldName This issue is observed when an SMS message...
Fixed in version Marketing Cloud Release October 2020 ·Reported By 6 ·Updated 11 days ago
/sms/v1/automation/importSend returns an error using V2 Token
Marketing Cloud Automations , Marketing Cloud API , Marketing Cloud Mobile
When using a V2 Token to authenticate for the REST API, using the below routes will return an error: /sms/v1/automation/importSend /sms/v1/contacts/refreshList/
In Review ·Reported By 4 ·Updated 11 days ago
Folder Name already exists error when updating subfolder name under Shared Data Extensions via API
When attempting to update a subfolder name under the Shared Data Extensions folder via a SOAP API call to a name that is already in use by another subfolder, the error "Folder Name already exists. Please select a different Name" is returned. The same operation can be completed via UI.
No Fix ·Reported By 2 ·Updated 11 days ago
SOAP Call Timeout on Retrieve OpenEvent
Customer is having timeout and slow response issues when trying to retrieve OpenEvent via the SOAP API.
In Review ·Reported By 1 ·Updated 11 days ago
Marketing Cloud Integrations , Marketing Cloud API , Winter 20
Data synchronization using Marketing cloud connector requests are
Fixed in version Marketing Cloud Release July 2020 ·Reported By 1 ·Updated 11 days ago
Einstein Analytics Integration imports reduced number of records
Marketing Cloud API , Marketing Cloud Audience/Contacts , Einstein Analytics - Data Integration
When using the Einstein Analytics Integration with the Marketing Cloud, and choosing to extract System Data, the Data Sync will bring across less records that what is in the Marketing Cloud Object. System Data & System Contact Linked Data Extension objects from the Marketing Cloud are impacted per...
In Review ·Reported By 1 ·Updated 11 days ago
DataFolder | salesforcedataextension | access_token | API Permission Failed error
The call to create a Salesforce Data Extensions folder fails when utilizing ClientID/ClientSecret Authentication/token-based authentication.
Fixed in version Marketing Cloud Release May 2020 ·Reported By 1 ·Updated 11 days ago
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