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Known Issues · Marketing Cloud API

/sms/v1/automation/importSend returns an error using V2 Token

Marketing Cloud Automations , Marketing Cloud API , Marketing Cloud Mobile

When using a V2 Token to authenticate for the REST API, using the below routes will return an error: /sms/v1/automation/importSend /sms/v1/contacts/refreshList/

In Review ·Reported By 5 ·Updated Yesterday

Contact upserts via contacts/v1/contacts REST route fail when the user does not have Culture Code set to English (United States)

Marketing Cloud API , Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

When an account user with a Culture Code different than English (United States), e.g. French (France), English (United Kingdom), is trying to upsert data into an attribute set like Mobile Demographics, the upserts are failing with below validation error. Error: The Attribute has an 'Inner Value' that...

In Review ·Reported By 7 ·Updated 5 days ago

SOAP Call Timeout on Retrieve OpenEvent

Marketing Cloud API

Customer is having timeout and slow response issues when trying to retrieve OpenEvent via the SOAP API.

In Review ·Reported By 5 ·Updated 6 days ago

Transactional API send stores blank to non-nullable field when NULL value is passed

Marketing Cloud API

If passing a NULL value to a required field in a payload to the transactional API endpoint /messaging/v1/email/messages a blank value will be recorded.

In Review ·Reported By 2 ·Updated 8 days ago

When the queueMO API encounters an invalid phone number in the mobileNumbers array, the entire API batch fails

Marketing Cloud API , Marketing Cloud Mobile

When using the queueMO API for SMS sends in MobileConnect, if a one mobile number in the array encounters a validation error, the entire batch will fail

In Review ·Reported By 4 ·Updated 12 days ago

TransactionalMessagingAPI failed without error response.

Marketing Cloud Email Studio , Marketing Cloud API

Even the response code of TransactionalMessagingAPI send request was success, In rare cases, messages may not be sent due to internal processing errors.

In Review ·Reported By 8 ·Updated 16 days ago

API calls can fail when made through a user while "Login Expires After Inactivity" is enabled

Marketing Cloud Admin , Marketing Cloud API

When making API calls through a user that is denoted as an API user that is not used to login through the MC UI, the Security Setting "Login Expires After Inactivity" can prevent API calls from succeeding once the duration is exceeded.

In Review ·Reported By 3 ·Updated 16 days ago

Subscriber Status on Publication List UI shows subscriber is Active when it is actually Unsubscribed

Marketing Cloud API , Marketing Cloud Audience/Contacts , Marketing Cloud Contact Builder

The publication list UI shows the subscriber is Active even when the subscriber is actually unsubscribed.

In Review ·Reported By 4 ·Updated 2022-04-27

Smart Capture Form could cease to work upon disablement of user that created it

Marketing Cloud Admin , Marketing Cloud API , Marketing Cloud Pages/Sites

When a user creates a Smart Capture Form, and that user is then disabled, the Smart Capture Form stops working and submitting the data

In Review ·Reported By 1 ·Updated 2022-04-19

Integration/EmailPreview.aspx returns a blank page

Marketing Cloud Email Studio , Marketing Cloud API , Marketing Cloud Reports

The PreviewURL returned in Data Extracts and SOAP Retrieves on the Send object does not work.

Fixed in version Marketing Cloud Release July 2020 ·Reported By 6 ·Updated 2022-03-30

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