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Known Issues · Marketing Cloud API

Contact upserts via contacts/v1/contacts REST route fail when the user does not have Culture Code set to English (United States)

Marketing Cloud API , Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

When an account user with a Culture Code different than English (United States), e.g. French (France), English (United Kingdom), is trying to upsert data into an attribute set like Mobile Demographics, the upserts are failing with below validation error. Error: The Attribute has an 'Inner Value' that...

In Review ·Reported By 2 ·Updated 2 days ago

Null value in AMPscript SET expression causes errors in SMS sends via Journey Builder and REST

Marketing Cloud Journey Builder , Marketing Cloud API , Marketing Cloud Mobile

An SMS message containing AMPscript with a SET expression structured in the following way can result in error during processing of the send if the Data Extension field (i.e. FieldName) being referenced contains an empty or null value: SET @var1= FieldName This issue is observed when an SMS message...

Fixed in version Marketing Cloud Release October 2020 ·Reported By 6 ·Updated 19 days ago

TransactionalMessagingAPI failed without error response.

Marketing Cloud Email Studio , Marketing Cloud API

Even the response code of TransactionalMessagingAPI send request was success, In rare cases, messages may not be sent due to internal processing errors.

In Review ·Reported By 0 ·Updated 2020-10-21

SOAP API | Create request | DataFolder object | API Permission Failed response

Marketing Cloud Email Studio , Marketing Cloud API

It is not currently possible to create a child folder under the root "My Tracking" folder. A permission error is received regardless of assigned permissions to installed package or user.

In Review ·Reported By 4 ·Updated 2020-10-15

The response of delivery status of a message using GET /sms/v1/messageContact/{messageId}/deliveries/{tokenId} can result into Unknown token

Marketing Cloud API , Marketing Cloud Mobile

Using API route GET /sms/v1/messageContact/{messageId}/deliveries/{tokenId} to get the delivery status of a message can result into Unknown token

In Review ·Reported By 1 ·Updated 2020-10-12

/sms/v1/automation/importSend returns an error using V2 Token

Marketing Cloud Automations , Marketing Cloud API , Marketing Cloud Mobile

When using a V2 Token to authenticate for the REST API, using the /sms/v1/automation/importSend route will return an error

In Review ·Reported By 2 ·Updated 2020-09-29

SOAP API | Create User request | AccountUser object | User ####### does not have permission to edit ACCOUNTUSERS on account (MID)

Marketing Cloud Admin , Marketing Cloud API

It is not currently possible to create a user on the AccountUser object via the SOAP API using an enhanced installed package.

Fixed in version Marketing Cloud Release July 2020 ·Reported By 8 ·Updated 2020-08-05

Integration/EmailPreview.aspx returns a blank page

Marketing Cloud Email Studio , Marketing Cloud API , Marketing Cloud Reporting

The PreviewURL returned in Data Extracts and SOAP Retrieves on the Send object does not work.

Fixed in version Marketing Cloud Release July 2020 ·Reported By 6 ·Updated 2020-08-05

Data Synchronization requests by Marketing Cloud Connector are counting towards Organization's Bulk API limit

Marketing Cloud Integrations , Marketing Cloud API , Winter 20

Data synchronization using Marketing cloud connector requests are

Fixed in version Marketing Cloud Release July 2020 ·Reported By 1 ·Updated 2020-08-05

Pagination does not work for /contacts/v1/attributeSetDefinitions

Marketing Cloud API , Marketing Cloud Audience/Contacts

Pagination does not work for /contacts/v1/attributeSetDefinitions. When returning results larger than 50 items, the same 50 items will be returned despite passing a page number in the call.

In Review ·Reported By 2 ·Updated 2020-06-23

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