Known Issues · Marketing Cloud API
ENS not capturing different Events in Batch with different Events
Marketing Cloud Journey Builder , Marketing Cloud API , Marketing Cloud Sending
When an API call to send to multiple recipients is created, and that batch of Subscribers generates more than one Event Type (e.g. EmailSent, EmailNotSent), the callback will not provide the different EventTypes for that Batch
In Review ·Reported By 5 ·Updated 3 days ago
SOAP API request to create Automation folders using DataFolder object are failing
Marketing Cloud Automations , Marketing Cloud API
When a SOAP API request is made to create Automation folders using the DataFolder object, the request fails with the following error: "API Permission Failed"
No Fix ·Reported By 3 ·Updated 8 days ago
TransactionalMessagingAPI failed without error response.
Marketing Cloud Email Studio , Marketing Cloud API
Even the response code of TransactionalMessagingAPI send request was success, In rare cases, messages may not be sent due to internal processing errors.
In Review ·Reported By 2 ·Updated 20 days ago
REST API Data Events - Increment Column Value - not matching on composite primary key
The REST API 'increment a column value by data extension external key' PUT call does not properly match records in data extensions defined with composite keys, and will update all records that match the first part of the key.
Fixed in version Marketing Cloud Release May 2020 ·Reported By 2 ·Updated 20 days ago
Folder Name already exists error when updating subfolder name under Shared Data Extensions via API
When attempting to update a subfolder name under the Shared Data Extensions folder via a SOAP API call to a name that is already in use by another subfolder, the error "Folder Name already exists. Please select a different Name" is returned. The same operation can be completed via UI.
No Fix ·Reported By 2 ·Updated 22 days ago
/sms/v1/automation/importSend returns an error using V2 Token
Marketing Cloud Automations , Marketing Cloud API , Marketing Cloud Mobile
When using a V2 Token to authenticate for the REST API, using the /sms/v1/automation/importSend route will return an error
In Review ·Reported By 3 ·Updated 2021-03-11
Marketing Cloud API , Marketing Cloud Mobile
Using API route GET /sms/v1/messageContact/{messageId}/deliveries/{tokenId} to get the delivery status of a message can result into Unknown token
Fixed in version Marketing Cloud Release January 2021 ·Reported By 1 ·Updated 2021-02-16
Event Notification Unsubscribe event does not support LogUnSubEvent API
Marketing Cloud Email Studio , Marketing Cloud API
The Event Notification Unsubscribe Webhook does not support API unsubscribes, including LogUnSubEvent
In Review ·Reported By 0 ·Updated 2021-02-02
SOAP API | Create request | DataFolder object | API Permission Failed response
Marketing Cloud Email Studio , Marketing Cloud API
It is not currently possible to create a child folder under the root "My Tracking" folder. A permission error is received regardless of assigned permissions to installed package or user.
In Review ·Reported By 4 ·Updated 2021-01-04
Marketing Cloud API , Marketing Cloud Audience/Contacts , Marketing Cloud Mobile
When an account user with a Culture Code different than English (United States), e.g. French (France), English (United Kingdom), is trying to upsert data into an attribute set like Mobile Demographics, the upserts are failing with below validation error. Error: The Attribute has an 'Inner Value' that...
In Review ·Reported By 2 ·Updated 2020-11-26
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