Known Issues · Maps Territory Planning
Session Expired error when publishing in Maps Territory Planning
Found in 240.12 Some users are seeing session related errors when publishing an alignment in Salesforce Maps Territory Planning. Issue occurs before the value in the session settings. Error: Session expired. Please login and try again.
In Review ·Reported By 3 ·Updated Yesterday
During the BuildAlignment job an 'Invalid string length error' is generated
When building an alignment that has a report with a large record volume or large number of columns the alignment creation fails due to the string length stored on Territory planning fields
In Review ·Reported By 2 ·Updated Yesterday
Territory Planning Permanently delete job fails to process
When using TP Permanently Delete job in orgs with large amounts of TP data, it can sometimes fail while trying to delete secondary (related) object records. The error can be found in Salesforce Setup>Apex Jobs and will be somewhat similar to this: "First error: Delete failed. First exception on row...
In Review ·Reported By 0 ·Updated 2 days ago
Recently published alignment does not appear in Enterprise Territory Management tab
Clients have seen a scenario where an alignment will say it was successfully created but the alignment does not appear in Enterprise Territory Management. If you use the automatically split into child areas option when publishing to ETM, and you already have child areas in ETM, it will fail with...
No Fix ·Reported By 1 ·Updated 7 days ago
Boundaries not populating when creating a new Dataset from Territory Planning Datasets tab
When trying to create a new dataset using the 'New' button from the Territory Planning Dataset tab, the boundaries do not populate
In Review ·Reported By 0 ·Updated 8 days ago
Cannot build datasets that contain an address field in a report
If you add an address field, which is a compound data type, to a report, the build a dataset from that report, it will fail
In Review ·Reported By 3 ·Updated 10 days ago
BuildAlignment fails when dataset has no assignment field value
For a dataset with the unit assignment field left blank, creating an alignment off of that dataset gives the error: "Unable to Build Alignment".
In Review ·Reported By 0 ·Updated 10 days ago
Work Set Focus | Blocking pendo causes alignments to spin forever
If access to Pendo is blocked by a VPN or other means, and you have User Tracking Enabled then you cannot set a focus.
In Review ·Reported By 1 ·Updated 15 days ago
Publish to ETM | Unable to publish assigned users to multiple areas
Assigned users associated with a territory team role are not being published to ETM when that user is assigned to multiple areas
In Review ·Reported By 2 ·Updated 17 days ago
Territory Planning Alignment gets stuck at 'Building Reference Layers...'
Territory Planning Alignment does not load and is getting stuck at 'Building Reference Layers...' page.
In Review ·Reported By 5 ·Updated 30 days ago
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