Salesforce Known Issues
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Known Issues · Maps Territory Planning

Some CEP's in Brazil are displaying incorrectly

Maps , Maps Territory Planning

Various CEPs in Brazil are showing strange shapes and unconnected areas.

In Review ·Reported By 1 ·Updated 3 days ago

Not able to search for Users with special characters in the name while creating Alignment

Maps Territory Planning

Searching for a user with special characters in the name(like apostrophe or hyphen) throws an error in the console and the search never completes

In Review ·Reported By 0 ·Updated 3 days ago

Editor status on Alignments is not retained when accessed through link sharing

Maps Territory Planning

When Assigning “Editor” status through link sharing, Territory Planning only assigns that user “Commenter” status and they cannot Edit the Alignment from the Shared Link.

No Fix ·Reported By 1 ·Updated 14 days ago

Page Unresponsive Error and sluggish behavior when scrolling between legend and or changing levels in TP

Maps Territory Planning

When using a large number of territories in Focus, scrolling in the legend gives a sluggish behavior, and/or a Page unresponsive error appears when changing the Legend value from other units to level1.

In Review ·Reported By 2 ·Updated 20 days ago

Error message while optimizing- 'Cannot read properties of undefined (reading UnitID)'

Maps Territory Planning

When the dataset has multiple data sources but only a subset is included when setting the focus, 'Cannot read properties of undefined (reading UnitID)' error is displayed

In Review ·Reported By 3 ·Updated 26 days ago

Customer is unable to assign Maps admin permission set due to custom permissions being on the Maps Admin Permission set

Maps , Maps Mobile , Maps Advanced , Maps Live Tracking , Maps Territory Planning

Some customers are unable to assign Maps admin permission set due to custom permissions being on the Maps Admin Permission set resulting in the error "Can't assign permission set Maps Admin to user "John Doe". The user license doesn't allow the permission: Custom Permission Territory Planning is not...

Fixed ·Reported By 4 ·Updated 28 days ago

Territory Planning % focus is incorrect for Units in Compare/Publish

Maps Territory Planning

In Territory Planning if you use the % focus column for Units, then it's value is incorrect in the Compare bar and Publish to PDF

Fixed ·Reported By 1 ·Updated 28 days ago

International postal codes are not rendering accurately and display invalid character

Maps Territory Planning

Various European postal codes are not displaying correctly in Territory Planning

Fixed ·Reported By 0 ·Updated 28 days ago

Unable to refresh Data Sets created from a Territory Model query

Maps Territory Planning

If you create a data set from a Territory Model Query, you cannot refresh it.

Fixed ·Reported By 3 ·Updated 2022-04-22

Not able to add attributes if only one Unit Type is selected in Maps Territory Planning

Maps Territory Planning

If a user unchecks a Unit Type 'United States POSTAL CODE' while selecting the focus and then tries to add attributes to the legend, it keeps spinning at "Saving Legend Preferences" and never saves the legend changes.

Fixed ·Reported By 2 ·Updated 2022-04-22

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