Salesforce Known Issues
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Known Issues · Maps Territory Planning

Customer is unable to assign Maps admin permission set due to custom permissions being on the Maps Admin Permission set

Maps , Maps Mobile , Maps Advanced , Maps Live Tracking , Maps Territory Planning

Some customers are unable to assign Maps admin permission set due to custom permissions being on the Maps Admin Permission set resulting in the error "Can't assign permission set Maps Admin to user "John Doe". The user license doesn't allow the permission: Custom Permission Territory Planning is not...

In Review ·Reported By 2 ·Updated 4 days ago

Certain reassignment actions require Units to be a column in the legend

Maps Territory Planning

Some reassignment actions (so far, dissolve, and leftover unit assignment) will cause issues if the specialColumn "Units" is not in the users legend. It is expecting that column to be there when updating unit preferences.

In Review ·Reported By 1 ·Updated 14 days ago

Labels in Salesforce Maps Aren't Fully Translated

Maps , Maps Mobile , Maps Advanced , Maps Live Tracking , Maps Territory Planning

When changing either the org or user locale, users may notice some labels in the Salesforce Maps product are not translated to their target language.

In Review ·Reported By 4 ·Updated 27 days ago

International postal codes are not rendering accurately and display invalid character

Maps Territory Planning

Various European postal codes are not displaying correctly in Territory Planning

In Review ·Reported By 0 ·Updated 29 days ago

Country code is appended to ETM assignment rules for some various country Postal Codes

Maps Territory Planning

Various country container postal codes are appended with the country code and will not find the apporpiate match when publishing to Enterprise Territory Management (ETM)

Fixed ·Reported By 3 ·Updated 2021-08-11

Users are not able to access Alignments when a Data Set is Shared with them

Maps Territory Planning

If I am shared a data set as an editor, but I have area level shared with me, I can only see the area level access. I also cannot modify it.

Fixed ·Reported By 1 ·Updated 2021-07-28

Publish as 'Focus' automatically publishes all children

Maps Territory Planning

When using Publish as Focus in Territory Planning - if you don't select all the children under a parent for your focus, they are included in the focus anyways.

Fixed ·Reported By 1 ·Updated 2021-07-20

Data Set Creation Wizard Spins Indefinitely

Maps Territory Planning

Users in Territory Planning may experience an issue where the application times out during the Data Set Creation process. Users are presented with an infinitely spinning wheel.

In Review ·Reported By 1 ·Updated 2021-05-26

When publishing from Territory Planning to Shape layers - Canadian provinces are not being created correctly

Maps Territory Planning

When the alignment is published from Territory Planning into shape layers, the Canadian provinces do not get created correctly.

In Review ·Reported By 1 ·Updated 2021-05-14

Salesforce Maps Territory Planning - Unable to See the Additional Attributes of my Data Set When in the Legend Settings

Maps Territory Planning

In certain settings, you are unable to see additional attributes in the legend settings modal when clicking the attribute field of a column. This typically only happens at the lowest level, and if a client is using a low resolution laptop or has their screen zoomed in.

In Review ·Reported By 1 ·Updated 2021-05-14

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