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Known Issues · Maps Territory Planning

Data Doesn't Display on Calculated Attribute in Territory Planning

Maps Territory Planning

If I have the same Record Id more than once in a current focus, then all of my numeric columns will be null, and the next time I try to open the alignment, it will be stuck at "Building Map Data" until I remove any numeric columns from my Alignment Configuration.

In Review ·Reported By 1 ·Updated Yesterday

New!Data Set Creation Wizard Spins Indefinitely

Maps Territory Planning

Users in Territory Planning may experience an issue where the application times out during the Data Set Creation process. Users are presented with an infinitely spinning wheel.

In Review ·Reported By 0 ·Updated Yesterday

Selection Tools Not Working When All Unit Types Aren't in Focus

Maps Territory Planning

Territory Planning users will face an issue where the application spins infinitely stating "processing selection" when using selection tools when all unit types are not in focus.

Fixed ·Reported By 1 ·Updated 4 days ago

Legend Isn't Properly Updated When Adding a Top-Level Area

Maps Territory Planning

Users in Territory Planning may encounter an issue where the legend is not properly updated when adding a top-level area

Fixed ·Reported By 0 ·Updated 4 days ago

New Top-Level Areas are Added to the Wrong Alignment

Maps Territory Planning

Users in Territory Planning may experience an issue where adding a top-level area to a cloned alignment could inadvertently cause it to get added to the wrong alignment.

Fixed ·Reported By 0 ·Updated 4 days ago

Import From Alignment Feature Doesn't Return All Alignments

Maps Territory Planning

SF Maps Territory Planning Import from Alignment feature is now limited to only 10 results. Prior to our Winter '21 release, a user could see all available Alignments.

Fixed ·Reported By 0 ·Updated 4 days ago

ETM Publishing Error When Using "Includes" Operator for Postal Codes

Maps Territory Planning

Using the "includes" operator for postal codes when publishing using Enterprise Territory Management spawns an error that states: "Typerror: Cannot read property 'message' of null." This error occurs because "includes" is not a valid operator for Salesforce standard postal code fields in ETM.

In Review ·Reported By 1 ·Updated 9 days ago

Selection Tools Not Working for Some Multi-Country Data Sets

Maps Territory Planning

In Territory Planning, if a user attempts to use selection tools with data sets that contain multiple countries, they may run into an error that prevents them from selecting units.

In Review ·Reported By 0 ·Updated 11 days ago

Unable to Publish Territory Planning Generated Shapes to Maps Shape Layers

Maps Territory Planning

Users will receive an error, "Geometry exceeded limits”, when attempting to publish certain Territory Planning generated shape layers as Maps shape layers.

Fixed ·Reported By 1 ·Updated 2020-12-03

Area Totals Displaying 0 for Numeric Attributes

Maps Territory Planning

Calculated attributes return as 0 when a data set includes both a formula number or number field and a row-level number field.

Fixed ·Reported By 0 ·Updated 2020-09-14

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