Salesforce Known Issues
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Known Issues · Maps Territory Planning

New!Publish as 'Focus' automatically publishes all children

Maps Territory Planning

When using Publish as Focus in Territory Planning - if you don't select all the children under a parent for your focus, they are included in the focus anyways.

In Review ·Reported By 0 ·Updated Yesterday

Labels in Salesforce Maps Aren't Fully Translated

Maps , Maps Mobile , Maps Advanced , Maps Live Tracking , Maps Territory Planning

When changing either the org or user locale, users may notice some labels in the Salesforce Maps product are not translated to their target language.

In Review ·Reported By 3 ·Updated 7 days ago

Data Set Creation Wizard Spins Indefinitely

Maps Territory Planning

Users in Territory Planning may experience an issue where the application times out during the Data Set Creation process. Users are presented with an infinitely spinning wheel.

In Review ·Reported By 1 ·Updated 29 days ago

When publishing from Territory Planning to Shape layers - Canadian provinces are not being created correctly

Maps Territory Planning

When the alignment is published from Territory Planning into shape layers, the Canadian provinces do not get created correctly.

In Review ·Reported By 1 ·Updated 2021-05-14

Salesforce Maps Territory Planning - Unable to See the Additional Attributes of my Data Set When in the Legend Settings

Maps Territory Planning

In certain settings, you are unable to see additional attributes in the legend settings modal when clicking the attribute field of a column. This typically only happens at the lowest level, and if a client is using a low resolution laptop or has their screen zoomed in.

In Review ·Reported By 1 ·Updated 2021-05-14

Blank Territory ID's in Data Set causing storage issue

Maps Territory Planning

If you specify a field as = Unit Id that contains a blank value, then the data set will process forever until my Org runs out of space.

Fixed ·Reported By 1 ·Updated 2021-05-04

Dissolve Feature Doesn't Respect Area Centers

Maps Territory Planning

When using the dissolve function, the unassigned zip codes are not populating into the nearest territory as units should be assigned according to the closest area center.

Fixed ·Reported By 0 ·Updated 2021-05-04

Using locale with decimal comma causing errors in Salesforce Maps Territory Planning

Maps Territory Planning

It's possible to encounter errors or performance degradation in Salesforce Maps Territory Planning when the OAuth user's local uses a decimal comma.

In Review ·Reported By 0 ·Updated 2021-04-27

Significant Variation in Polygons from Territory Planning to Field Service

Maps Territory Planning

Users may encounter a degradation of shapes when publishing territories from Territory Planning to Field Service. The issue has been identified with Census Tracts container sets, but is not limited to just this container set.

Fixed ·Reported By 1 ·Updated 2021-04-07

Duplicate Territory Names leads to "Cannot Find Linked Unit"

Maps Territory Planning

If duplicate territory names are in an alignment, user cannot update units from both territories using Add from CSV.

Fixed ·Reported By 2 ·Updated 2021-04-06

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