Salesforce Known Issues
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Known Issues · Maps Mobile

Unable to Check Out on Events on Mobile After Refresh

Maps , Maps Mobile

Users are unable to check out on an event based layer on mobile after the page is refreshed as the "check out" button will revert to "check in", thus creating another task instead of completing the original one. This only occurs for the event base object.

Fixed ·Reported By 0 ·Updated 9 days ago

File Upload Component in Flow Failing to Attach Files Uploaded from Flow Launched from Maps Mobile

Maps , Maps Mobile

When launching a flow that contains a file upload component via a custom action on Maps mobile, it fails to attach the file to the related record.

No Fix ·Reported By 0 ·Updated 13 days ago

Unable to log into SF Maps App with SSO Enabled

Maps Mobile

Users are receiving a "404 error" when attempting to log in to the Salesforce Maps native mobile app. After force closing the app and logging back in, users will see a desktop view of Salesforce.

Fixed ·Reported By 3 ·Updated 2020-09-19

Private ArcGIS layers inaccessible in Salesforce Maps Mobile experience

Maps , Maps Mobile

Private ArcGIS layers inaccessible in Salesforce Maps Mobile experience as user is unable to authenticate.

In Review ·Reported By 0 ·Updated 2020-09-15

Scheduled Break Appears on Mobile While Not Enabled

Maps , Maps Mobile

No matter what shift break settings are configured in your assigned permission group, a break will always show on mobile.

Fixed ·Reported By 0 ·Updated 2020-09-15

My Location Zoom Level Setting Doesn't Reflect in App

Maps , Maps Mobile

The "my location zoom level" setting from the mobile section of permission groups doesn't have any effect over the zoom level on the mobile app as all options will exhibit the same behavior

Fixed ·Reported By 0 ·Updated 2020-09-15

Unable to Enter a Negative Value for Mass Action Update Field

Maps , Maps Mobile

When performing a mass action update field on a number field via desktop or Maps mobile, users are unable to enter a negative value (or parenthesis) as non-numeric characters are automatically stripped.

Fixed ·Reported By 0 ·Updated 2020-09-15

HTML is Displayed in Marker Layer Legend When Using Dynamic Labels or Dynamic Order on Mobile Experience

Maps , Maps Mobile

HTML is displayed in marker layer legend when using dynamic labels or dynamic order on the mobile experience for Salesforce Maps

Fixed ·Reported By 0 ·Updated 2020-09-14

Take Me There in Salesforce Maps Native App on iPad Opens Google Maps in Safari Browser

Maps , Maps Mobile

When clicking on the "take me there" button in the native Salesforce Maps application on iPad, it will automatically open Google Maps inside of the Safari browser without a starting location instead of the app preference selected for the “handle maps” setting.

Fixed ·Reported By 0 ·Updated 2020-09-14

Unable to edit date field on custom disposition

Maps , Maps Mobile

When checking out of a record via Salesforce Maps mobile, date fields can't be edited on the custom disposition. A user is only allowed to select today's date.

Fixed ·Reported By 0 ·Updated 2020-09-14

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