Salesforce Known Issues
Trailblazer Community

Known Issues · Maps Mobile

Labels in Salesforce Maps Aren't Fully Translated

Maps , Maps Mobile , Maps Advanced , Maps Live Tracking , Maps Territory Planning

When changing either the org or user locale, users may notice some labels in the Salesforce Maps product are not translated to their target language.

In Review ·Reported By 3 ·Updated 7 days ago

When selecting some clusters on Mobile the cluster info box appears and disappears

Maps , Maps Mobile

When various clusters are on the map, not all cluster-info boxes remain on the map.

In Review ·Reported By 2 ·Updated 7 days ago

'Drop Pin' ClickToCreate action - different behaviour on Desktop vs Mobile version

Maps , Maps Mobile

When using the Drop a Pin feature to create a C2C Map Click record, if the C2C Name field is mapped to the record Name field, then on mobile devices the name of the record is auto-populated with a Street field value, but on the Desktop - it is auto-populated with the "Map Click” value.

In Review ·Reported By 0 ·Updated 7 days ago

Salesforce Maps becomes unresponsive/freezes when inserting image into Rich Text field using Click2Create

Maps , Maps Mobile

When using any of the Click2Create methods, if you are adding images to a Rich Text Field, the first record is created successfully, but after that point, any further attempt to repeat this in the same session - will fail. The desktop version will stop responding to that action and mobile app will freeze...

In Review ·Reported By 1 ·Updated 8 days ago

Maps mobile app does not respect line breaks when Tooltip has data stored in 'Text Area (Long)' field type

Maps , Maps Mobile

When using Maps mobile (both standalone/SF1 mobile app), or 'Maps mobile' VFP tab on desktop - Tooltip(s) with Text Area (Long) field type are not correctly formatted (line breaks are not being respected)

In Review ·Reported By 0 ·Updated 2021-05-24

Salesforce App: Page Does not exist error when User click on the Book Appointment action, when "High Assurance" is enabled on the user profile

Mobile , Field Service , Maps , MapAnything , Maps Mobile

In the Salesforce app, the user gets the "Page Does Not Exist" error when they click on the Book Appointment action, when "High Assurance" is enabled on the user profile.

In Review ·Reported By 2 ·Updated 2021-05-18

Only Show Markers Inside Shape Doesn't Work on Mobile

Maps Mobile

When plotting a shape layer on mobile that includes the "only display markers inside shape" setting enabled, markers still plot outside of the shape,

No Fix ·Reported By 2 ·Updated 2021-04-21

Salesforce Maps Lags Upon Load When Navigating from Salesforce Mobile App to Salesforce Maps Mobile App via Deep Link

Maps Mobile

When navigating from the Salesforce native app to the Salesforce Maps native app via a Deep Link, the Salesforce Maps native app lags upon load

Fixed ·Reported By 1 ·Updated 2021-03-17

Setting Fail to Load in Mobile App

Maps Mobile

Upon opening the Salesforce Maps native app, users may experience an issue where the settings page doesn't completely render. Issue is present on both Android and iOS

Fixed ·Reported By 1 ·Updated 2021-03-17

Click2Create options will not load on Maps Mobile

Maps , Maps Mobile

When adding buttons specific to Salesforce records on the POI button set layout, the Click2Create buttons are not displayed for the user.

In Review ·Reported By 1 ·Updated 2021-02-24

1 to 10 of 38 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.