Salesforce Known Issues
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Known Issues · Maps Mobile

Unable to Generate Routes or Schedule Using Custom Drive Profiles on Mobile

Maps Mobile

If a user saves a route or schedule on desktop that uses a custom drive profile, the same route or schedule on mobile won't plot and an error will spawn.

In Review ·Reported By 1 ·Updated Yesterday

New!Shift Time Break Info Not Refreshing Upon Save on Mobile

Maps Mobile

On Maps Mobile, the advanced setting, include shift break, doesn't save properly. For example, if I toggle this setting from off to on and save I'd expect the toggle to remain toggled on. However, once I navigate back to the advanced settings page the toggle remains off. It takes a full refresh in order...

In Review ·Reported By 0 ·Updated Yesterday

New!Only Show Markers Inside Shape Doesn't Work on Mobile

Maps Mobile

When plotting a shape layer on mobile that includes the "only display markers inside shape" setting enabled, markers still plot outside of the shape,

In Review ·Reported By 0 ·Updated Yesterday

Non-Admins Unable to Perform Field Updates on Mobile

Maps Mobile

Users who are not assigned to the system administrator profile may encounter a save error that states the user does not have access to a field when performing a field update via a plotted marker on mobile. This issue looks to only affect field updates which trigger other processes. This issue is also...

In Review ·Reported By 2 ·Updated 3 days ago

Setting Fail to Load in Mobile App

Maps Mobile

Upon opening the Salesforce Maps native app, users may experience an issue where the settings page doesn't completely render. Issue is present on both Android and iOS

In Review ·Reported By 1 ·Updated 9 days ago

Unable to Select First Value in Picklist on Maps Mobile

Maps Mobile

When a user edits the tooltips of a plotted marker that contains a picklist field, they are unable to choose the first option in the picklist without scrolling down to another one then back to the first one. This issue only occurs on iOS and is replicate in the Maps native app and native Salesforce ...

In Review ·Reported By 0 ·Updated 30 days ago

Unable to Plot Merged Shapes on Maps Mobile

Maps Mobile

Users are unable to plot shape layers that have merged boundaries in the Salesforce 1 app or the SF Maps native app.

Fixed ·Reported By 3 ·Updated 2020-12-14

Unable to Check Out on Events on Mobile After Refresh

Maps , Maps Mobile

Users are unable to check out on an event based layer on mobile after the page is refreshed as the "check out" button will revert to "check in", thus creating another task instead of completing the original one. This only occurs for the event base object.

Fixed ·Reported By 0 ·Updated 2020-10-12

File Upload Component in Flow Failing to Attach Files Uploaded from Flow Launched from Maps Mobile

Maps , Maps Mobile

When launching a flow that contains a file upload component via a custom action on Maps mobile, it fails to attach the file to the related record.

No Fix ·Reported By 0 ·Updated 2020-10-08

Unable to log into SF Maps App with SSO Enabled

Maps Mobile

Users are receiving a "404 error" when attempting to log in to the Salesforce Maps native mobile app. After force closing the app and logging back in, users will see a desktop view of Salesforce.

Fixed ·Reported By 3 ·Updated 2020-09-19

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