Salesforce Known Issues
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Known Issues · Maps Mobile

Customer is unable to assign Maps admin permission set due to custom permissions being on the Maps Admin Permission set

Maps , Maps Mobile , Maps Advanced , Maps Live Tracking , Maps Territory Planning

Some customers are unable to assign Maps admin permission set due to custom permissions being on the Maps Admin Permission set resulting in the error "Can't assign permission set Maps Admin to user "John Doe". The user license doesn't allow the permission: Custom Permission Territory Planning is not...

In Review ·Reported By 2 ·Updated 4 days ago

Salesforce App: Page Does not exist error when User click on the Book Appointment action, when "High Assurance" is enabled on the user profile

Mobile , Field Service , Maps , MapAnything , Maps Mobile

In the Salesforce app, the user gets the "Page Does Not Exist" error when they click on the Book Appointment action, when "High Assurance" is enabled on the user profile.

In Review ·Reported By 16 ·Updated 8 days ago

Labels in Salesforce Maps Aren't Fully Translated

Maps , Maps Mobile , Maps Advanced , Maps Live Tracking , Maps Territory Planning

When changing either the org or user locale, users may notice some labels in the Salesforce Maps product are not translated to their target language.

In Review ·Reported By 4 ·Updated 27 days ago

Navigation Error" when attempting to login to the Salesforce Maps App

Maps Mobile

When MFA is configured for an org where a user can use an authentication app the user receives a navigation error when logging in.

Fixed ·Reported By 2 ·Updated 2021-08-06

iOS devices do not allow selection of checkboxes, checkbox group, or radio buttons in when a flow is launched in SF Maps mobile

Maps , Maps Mobile

When launching a flow in SF Maps mobile (native or SF App) users are unable to select the checkbox, checkbox group, or radio buttons on iOS devices

In Review ·Reported By 2 ·Updated 2021-08-03

When selecting some clusters on Mobile the cluster info box appears and disappears

Maps , Maps Mobile

When various clusters are on the map, not all cluster-info boxes remain on the map.

In Review ·Reported By 4 ·Updated 2021-06-30

Unable to View Record via Maps Native App in Communities

Maps Mobile

When logging into the standalone Maps native app, users may encounter issues when logging into their community and clicking "view record" on a plotted marker as the Salesforce record page won't open as the record's URL is incorrect.

In Review ·Reported By 2 ·Updated 2021-06-24

'Drop Pin' ClickToCreate action - different behaviour on Desktop vs Mobile version

Maps , Maps Mobile

When using the Drop a Pin feature to create a C2C Map Click record, if the C2C Name field is mapped to the record Name field, then on mobile devices the name of the record is auto-populated with a Street field value, but on the Desktop - it is auto-populated with the "Map Click” value.

In Review ·Reported By 0 ·Updated 2021-06-17

Salesforce Maps becomes unresponsive/freezes when inserting image into Rich Text field using Click2Create

Maps , Maps Mobile

When using any of the Click2Create methods, if you are adding images to a Rich Text Field, the first record is created successfully, but after that point, any further attempt to repeat this in the same session - will fail. The desktop version will stop responding to that action and mobile app will freeze...

In Review ·Reported By 1 ·Updated 2021-06-16

Maps mobile app does not respect line breaks when Tooltip has data stored in 'Text Area (Long)' field type

Maps , Maps Mobile

When using Maps mobile (both standalone/SF1 mobile app), or 'Maps mobile' VFP tab on desktop - Tooltip(s) with Text Area (Long) field type are not correctly formatted (line breaks are not being respected)

In Review ·Reported By 0 ·Updated 2021-05-24

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