Salesforce Known Issues
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Known Issues · Maps Live Tracking

Customer is unable to assign Maps admin permission set due to custom permissions being on the Maps Admin Permission set

Maps , Maps Mobile , Maps Advanced , Maps Live Tracking , Maps Territory Planning

Some customers are unable to assign Maps admin permission set due to custom permissions being on the Maps Admin Permission set resulting in the error "Can't assign permission set Maps Admin to user "John Doe". The user license doesn't allow the permission: Custom Permission Territory Planning is not...

In Review ·Reported By 2 ·Updated 4 days ago

Labels in Salesforce Maps Aren't Fully Translated

Maps , Maps Mobile , Maps Advanced , Maps Live Tracking , Maps Territory Planning

When changing either the org or user locale, users may notice some labels in the Salesforce Maps product are not translated to their target language.

In Review ·Reported By 4 ·Updated 27 days ago

Live jobs scheduled to run less than an hour duration are switching to an hourly job after few runs

Maps Live Tracking

Live Tracking, Last Position and Live Tracking Daily Summaries Batch schedule to run at 10 min interval automatically starts running at 60 min interval after few runs.

In Review ·Reported By 1 ·Updated 29 days ago

Maps Live Rule Events creation are delayed after a vehicle enters and exits the designated area

Maps Live Tracking

Some customers may experience a delay in the creation of Maps Live rules caused by long-running queries on the database. In some situations, when the rules are created duplicate records may appear.

In Review ·Reported By 2 ·Updated 2021-08-11

Maps Live Stop association page throwing exceptions when searching for stops

Maps , Maps Live Tracking

When trying to view any Live Stop Association records from the Live Association page, the page will fail with the following error message, "No such column 'null' on entity 'Test_Object__c'. If you are attempting to use a custom field, be sure to append the '__c' after the custom field name. Please reference...

No Fix ·Reported By 1 ·Updated 2021-08-04

Live telematic emails being sent to incorrect user

Maps Live Tracking

Live users may receive alerts from other drivers when they've enabled email alerts for the specified driver that is not indicated in the configuration page.

In Review ·Reported By 1 ·Updated 2021-08-03

Registered and active GM vehicles are showing as never reported in Maps Live Layer

Maps Live Tracking

Registered and active GM vehicles are showing as never reported in Maps Live Layer but they do populate data for the daily summary.

In Review ·Reported By 2 ·Updated 2021-07-13

"Error Invalid id: 13349" after clicking the Salesforce Maps Mobile tab under Devices Management

Maps Live Tracking

In some demo environments, users are getting a "Error Invalid id: 13349" after clicking the Salesforce Maps Mobile tab under Devices Management.

In Review ·Reported By 1 ·Updated 2021-07-09

Salesforce Maps Live Tracking stopped reporting data

Maps Live Tracking

Customers are reporting Salesforce Maps Live tracking stopped on 6/30/2021

Fixed ·Reported By 0 ·Updated 2021-07-01

Exception is thrown when saving Maps Live Rule: 'Error Retrieving Raw Data: undefined'

Maps , Maps Live Tracking

When the client tries to save the Live rule in their Org, the following exception is shown: Error Retrieving Raw Data: undefined

In Review ·Reported By 2 ·Updated 2021-05-12

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