Salesforce Known Issues
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Known Issues · Maps Advanced

Labels in Salesforce Maps Aren't Fully Translated

Maps , Maps Mobile , Maps Advanced , Maps Live Tracking , Maps Territory Planning

When changing either the org or user locale, users may notice some labels in the Salesforce Maps product are not translated to their target language.

In Review ·Reported By 3 ·Updated 7 days ago

Change in Visit window times for one date set is changing for all the data sets when data sets are cloned

Maps Advanced

Change in Visit window times for one data set is changing for all the data sets when data sets are cloned. The issue is always reproducible with cloned data sets in the same visit plan or with the data sets which are the part of cloned visit plans

In Review ·Reported By 2 ·Updated 9 days ago

Salesforce Maps Advanced Visits are getting planned outside of Temporary Visit Window dates

Maps Advanced

Salesforce Maps Advanced Visits are getting planned outside of Temporary Visit Window Dates (not overriding visit plan defaults)

Fixed ·Reported By 0 ·Updated 29 days ago

Maps Advanced Schedule error of overlapping when events are locked

Maps Advanced

Users are getting an error message, ""You have overlapping appointments on the following days:" when routing if they have one template that ends and another starts in the same request and there is a locked future waypoint on the current template. The error is really just a warning and does not prevent...

In Review ·Reported By 1 ·Updated 2021-05-24

Promotional Visit created a date after the date saved on record

Maps , Maps Advanced

Promotional visits are not always created on the same date as saved on the promotional record. When the start/end date of promotion is the same, expecting the promotional visit should be created for that particular date only, but not every-time. If one of the optimizations creates the visit on the desired...

In Review ·Reported By 2 ·Updated 2021-05-18

Unable to remove Shift Break from user in Maps Advanced

Maps Advanced

If a User has never accessed the Maps Advanced Route tab and gone through the wizard for setting individual settings, an admin/another user won't be able to set their Break to “No” once a break has been entered.

In Review ·Reported By 0 ·Updated 2021-05-17

Users Advanced Routes Getting Deleted when assigning profiles to visit plan

Maps Advanced

Users advanced routes are getting deleted randomly. The issue is occurring when clients are assigning profiles to the visit plan. The first time the optimization batch runs it will create all the necessary template user records for the assigned profiles. However, after this happens, if a user goes into...

Fixed ·Reported By 2 ·Updated 2021-05-04

Maps Advanced is skipping the first date in the pan for some time zones

Maps , Maps Advanced

Maps Advanced is skipping the first date in the pan for some time zones for APAC customers

Fixed ·Reported By 0 ·Updated 2021-04-07

Wrong Date Selected for maps Advanced Visit Plans

Maps Advanced

On "Maps Advanced Visit Plans" tab, menu "Define Visit Plan Settings", when you select a Start or End date via the calendar you see the day before listed as the Start or End date. Reproduction of this issue seems to be dependent on the location and time settings of user's device as this is occurring...

Fixed ·Reported By 5 ·Updated 2021-04-06

Clicking on automation settings page exposes different settings for ADV & TP

Maps , Maps Advanced , Maps Territory Planning

When a user clicks on the Automation tab in Salesforce Maps settings page, the display menu changes

In Review ·Reported By 0 ·Updated 2021-03-12

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