Salesforce Known Issues
Trailblazer Community

Unable to Edit Hand Drawn Shapes on the Map via "Edit Options"


When editing hand drawn shapes on the map via right click > edit options, the name and folder are not recalled. Once you populate both and save, a duplicate shape is created.

In Review ·Reported By 4 ·Updated 2 days ago

Route/Schedule Polyline Avoiding Certain Roads


When plotting a Route or Schedule, users may encounter an issue where the blue polyline generated is inaccurate and avoids certain roads. Please note this issue only affects the appearance of the blue polyline as the optimization calculations done are the most efficient according to the Optimization...

In Review ·Reported By 1 ·Updated 2 days ago

Permission Sets Don't Grant Read/Edit Access To maps__BaseObject__c.maps__MapIt_Zoom_To_Fit__c


The maps__MapIt_Zoom_To_Fit__c field on the maps__BaseObject__c object was added in Winter '21. However access to this field was not updated in our permission sets.

In Review ·Reported By 0 ·Updated 2 days ago

Records in List View in Community Navigate User Outside of Community


In a community, when clicking on records via the List View the URL navigates a user outside of the community.

In Review ·Reported By 1 ·Updated 3 days ago

Unable to Left-Click Inside of Hand Drawn Shape When Grouping ArcGIS Markers


When performing a left-click inside of a hand drawn shape that includes ArcGIS markers, aggregate data should show. Instead, nothing happens.

In Review ·Reported By 0 ·Updated 3 days ago

Unable to Plot Saved Travel Distance Boundary


Once I save a travel distance boundary, I'm able to find the saved layer and plot, but the geometry doesn't plot on the map.

In Review ·Reported By 3 ·Updated 4 days ago

When creating shape layers in Maps, the individual shape selection doesn't clear from the list when creating multiple shape layers


When creating a shape layer using the draw on map tools, after previously creating a layer in the same method when using the “Click Individual Shapes...” tool it appears to populate the list with all selections made during previous shape layer creation using the same tool. This list population appears...

Fixed ·Reported By 1 ·Updated 4 days ago

Selected Shapes Aren't Highlighted When Creating Multiple Shape Layers


When creating Shape Layers in Maps, users may experience an issue when using the Draw on Map tools where the selected shapes aren’t highlighted. This issue occurs after creating multiple Shape Layers in succession.

In Review ·Reported By 0 ·Updated 5 days ago

Auto Assignment Fails to Assign All Records


Users may notice a sporadic issue where Auto Assignment fails to assign records that meet a plan and rule's criteria. This issue is more prevalent with rules and shapes that fall outside of the United States. The debug logs generated from the Auto Assignment batch jobs state "no territory intersects...

Fixed ·Reported By 4 ·Updated 10 days ago

"Save & Plot" on Hand Drawn Shape Doesn't Remove Existing Boundary Layer From the Map


When a user draws a custom polygon using one of the shape tools, they have the option to save the shape layer and additionally plot it on the map. This should remove the already existing boundary from the map and replace it with the newly saved one. Instead it is not removed and the boundary that was...

In Review ·Reported By 3 ·Updated 10 days ago

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