Salesforce Known Issues
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Auto-Assignment failing to assign records in Canada when using dissemination areas

Maps

When using Maps Auto-Assignment some plans that contain shapes made of Canadian Dissemination will receive the following error in their debug logs: "Callout failed. Status = Internal Server Error Status Code = 500. Body = {"error":"Unable to service request"}.

Fixed ·Reported By 1 ·Updated 5 days ago

Maps Advanced is skipping the first date in the pan for some time zones

Maps , Maps Advanced

Maps Advanced is skipping the first date in the pan for some time zones for APAC customers

Fixed ·Reported By 0 ·Updated 5 days ago

Maps Migration Tool is throwing an error "First exception on row 0; first error: REQUIRED_FIELD_MISSING, Required fields are missing: [Name]: [Name]"

Maps , MapAnything

When migrating for MapAnything to Salesforce Maps, some customers are reporting an error "First exception on row 0; first error: REQUIRED_FIELD_MISSING, Required fields are missing: [Name]: [Name]" on last object in Migration Table, suggesting the migration has failed.

In Review ·Reported By 4 ·Updated 6 days ago

User Shift-times and Default location in Schedule are not respected when Language is changed from English

Maps

Shift timings and Default location(s) defined in the User settings are not respected in the Schedule UI once you change the Salesforce User language from English to any other language. Grayed-out area for shift timings in Schedule changes, Start/Stop locations are not being shown and the Optimization...

Fixed ·Reported By 3 ·Updated 6 days ago

Maps API error for Maps.API.Geocode when using an Automated User "attempt to de-reference a null object"

Maps

When using an Automated User and calling to the Maps global methods an attempt to de-reference a null object error is returned due to an invalid session id from the automated user.

Fixed ·Reported By 2 ·Updated 6 days ago

Tooltip info do not appear when using shapes as display type with Data Layers

Maps

When utilizing Maps Data Layers and plotting shapes, the tooltip information does not display when clicking on a shape.

In Review ·Reported By 2 ·Updated 6 days ago

Passing values from Maps Data layers into standard Salesforce 'NumberOfEmployes' field via Click2Create does not work

Maps

Passing the value of the 'The Company: Total Employees (Location)' from the 'Business Data (USA)' Data layer into standard Salesforce 'NumberOfEmployees' field using Click2Create fails without any errors.

Fixed ·Reported By 0 ·Updated 6 days ago

Salesforce App: Page Does not exist error when User click on the Book Appointment action, when "High Assurance" is enabled on the user profile

Mobile , Field Service , Maps , MapAnything , Maps Mobile

In the Salesforce app, the user gets the "Page Does Not Exist" error when they click on the Book Appointment action, when "High Assurance" is enabled on the user profile.

In Review ·Reported By 1 ·Updated 10 days ago

Date Picker is not displayed on custom disposition for Task Field Sets when check-in is completed

Maps

When using the check-in feature of Salesforce Maps, the date picker is not displayed on the task custom disposition.

In Review ·Reported By 1 ·Updated 11 days ago

"Save & Plot" on Hand Drawn Shape Doesn't Remove Existing Boundary Layer From the Map

Maps

When a user draws a custom polygon using one of the shape tools, they have the option to save the shape layer and additionally plot it on the map. This should remove the already existing boundary from the map and replace it with the newly saved one. Instead it is not removed and the boundary that was...

In Review ·Reported By 4 ·Updated 12 days ago

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