Salesforce Known Issues
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Salesforce App: Page Does not exist error when User click on the Book Appointment action, when "High Assurance" is enabled on the user profile

Mobile , Field Service , Maps , MapAnything , Maps Mobile

In the Salesforce app, the user gets the "Page Does Not Exist" error when they click on the Book Appointment action, when "High Assurance" is enabled on the user profile.

In Review ·Reported By 30 ·Updated 3 days ago

No such column 'EventObject__c' error when adding a related object in the "Routes & Schedule" tab


When adding a related object in the "Routes & Schedule" tab of the Maps Configuration page - the page becomes unresponsive. No such column 'EventObject__c' error is thrown in the developer console.

Fixed ·Reported By 4 ·Updated 2 days ago

Edit Shape/Options unavailable on polygon shapes when user not directly plotting these layers


When the user is not explicitly clicking and plotting the polygon shape layer, Edit Shape/Options are unavailable. So any time the polygon shape is plotted automatically like using the plot on load feature or relating a record to the shape layer feature, these edit options are greyed out.

In Review ·Reported By 2 ·Updated 2 days ago

Permission Group setting label "Enable Live Mobile Tracking" is duplicated

Maps , Maps Live Tracking

Within the mobile section of the permission group, the setting "enable live mobile tracking" is appearing twice. It appears the other setting should be labeled as 'My Location Zoom Level'

Fixed ·Reported By 0 ·Updated 2 days ago

When using the dynamic marker display option, layers only return results if the 'ID' is entered in the value for lookup fields instead of the 'Name'


When creating a layer, if the marker style is "Varied Based On 1 Field" and 'Field to base style on' is selected as a lookup field to reference another lookup field, the layer returns 0 results if 'Name' is entered in the value instead of 'ID'

No Fix ·Reported By 0 ·Updated 2 days ago

Routes and Schedule optimization not using 'Kilometers' for less than hour distance when using Default Unit in settings


The Default unit 'Kilometers' option is ignored with route and schedule optimization. When using Kilometers, Route and Schedule waypoints/event distances are in miles for less than hour distances. Note: The issue is only with the unit label and anytime the distance between stops with less than an...

In Review ·Reported By 3 ·Updated 3 days ago

Marker and Route/Schedule Waypoints are blurry


Marker Icons and Route/Schedule waypoints are blurry

In Review ·Reported By 1 ·Updated 3 days ago

Records Plot Incorrectly in Washington DC Instead of Washington State


Salesforce records that only contain state and country address information will incorrectly plot in Washington DC if the state on the record is listed as "Washington."

In Review ·Reported By 1 ·Updated 3 days ago

2010 USA Census Data receives "Data Layer Error. Unknown Error"


When plotting a 2010 US Census data layer with the "Shape" display type selected you will receive "Data Layer Error. Unknown Error"

In Review ·Reported By 1 ·Updated 4 days ago

Maps Ruler Providing Incorrect Results


The ruler function in Maps is providing highly inaccurate results for some areas. For example, it is stating that a 116-mile (187-kilometer) drive will take about 37 hours.

In Review ·Reported By 2 ·Updated 5 days ago

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