Salesforce Known Issues
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Salesforce App: Page Does not exist error when User click on the Book Appointment action, when "High Assurance" is enabled on the user profile

Mobile , Field Service , Maps , MapAnything , Maps Mobile

In the Salesforce app, the user gets the "Page Does Not Exist" error when they click on the Book Appointment action, when "High Assurance" is enabled on the user profile.

In Review ·Reported By 21 ·Updated 4 days ago

"Unable To Get Data From Salesforce (Existing Base Objects)" error shown upon editing/removing existing base objects or creating new marker layers


When Salesforce Maps v236.6 is installed in the Orgs with the Retail execution set of objects (RetailStore object in particular) - "Unable To Get Data From Salesforce (Existing Base Objects)" error will be thrown when user tries to Edit or Remove existing base objects on the Maps configuration page....

In Review ·Reported By 1 ·Updated 4 days ago

Routes - User search not working when using non-English language and have custom user lookup field created on Maps Route object


User search under Routes is not working with other languages except English when customers have a custom user lookup field created on Maps_Route__c object.

In Review ·Reported By 1 ·Updated 7 days ago

Degradation for Various Maps Features


We are currently having issues within Salesforce Maps, Live Tracking, and Advanced where users are unable to create shape layers, Live layers fail to update with real-time location information, and Advanced routes fail to optimize.

Fixed ·Reported By 0 ·Updated 9 days ago

List View is not displaying values for Number fields with zero decimals correctly


The values in the field of the Number data type that have zero decimal places ((7,0) - for example) are getting rounded when displayed in List View but are displaying the decimals in the Tooltip.

In Review ·Reported By 3 ·Updated 15 days ago

Error when assigning Salesforce Maps community permission sets to users with license type of ‘Partner Community’ and ‘Customer Community Plus’


The error message similar to this one is displayed when trying to assign ‘SF Maps Community Logins’ or ‘SF Maps Community Named User’ Permission Sets to users with license type ‘Partner Community’ and ‘Customer Community Plus’. “Can't assign permission set SF Maps Community Logins to user [Username]....

In Review ·Reported By 4 ·Updated 16 days ago

List View partially displays the double data type values and truncates any number after the comma.


For any field with field type Double, if the value contains more than 3 digits, the numbers after the comma are getting truncated while displaying in the List View

In Review ·Reported By 3 ·Updated 16 days ago

Maps Dynamic Field/Two fields doesn't place null values from date/time field into a different bucket


When plotting layers using Dynamic field or Dynamic Two field assignment and using a date or datetime field, null values go to the 'Other' bucket when using literals like TODAY(), THIS YEAR(). When using actual date values - null values do not get separated into the 'Other' bucket.

In Review ·Reported By 2 ·Updated 16 days ago

User gets an error message while trying to open the Salesforce Maps Plugin Tab on Mobile


When opening the maps plugin, the user gets an error message: maps.salesforcemaps.plugin’s server IP address could not be found.' Or when opening the maps plugin the app crashes with this error: Fatal error: Use of unimplemented initializer 'init(nibName:bundle:)' for class 'forcemaps_ios...

In Review ·Reported By 0 ·Updated 24 days ago

Unable to post three digit US zip codes in the Maps Shape Layer Builder


When any valid 3 digit zip code for US are pasted in Shape Layer builder and Process Items is clicked, it returns an error message- "No rows were returned for that query."

In Review ·Reported By 0 ·Updated 2021-12-22

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