Salesforce Known Issues
Trailblazer Community

Known Issues · Loyalty Management Cloud

[Apex Unit Test] - Unable to create Loyalty Program Member object in unit tests

Apex , Loyalty Management Cloud , Industries Cloud-Other

Unable to create Loyalty Program Member object in unit tests. Getting the following error: System.DmlException: Insert failed. First exception on row 0; first error: UNKNOWN_EXCEPTION, Something went wrong while creating LoyaltyMemberTier and LoyaltyMemberCurrency records: []"

Scheduled - Winter '23 ·Reported By 7 ·Updated 5 days ago

Incorrect Label : "missing label Buttons.assignnetworkreference" in Loyalty Program

Loyalty Management Cloud

The label for the standard action on Loyalty Program is displayed as "missing label Buttons.assignnetworkreference"

Scheduled - Winter '23 ·Reported By 1 ·Updated 17 days ago

CDP admins unable to create segments that contain Loyalty Management object fields

CDP , Summer 22 , Loyalty Management Cloud

After creating individual Segments creation, the status is throwing gacks as "Population count could not be performed."

Fixed - Summer '22 Patch 7.2 ·Reported By 3 ·Updated 20 days ago

Loyalty program members won’t be receiving targeted promotion emails and vouchers that are sent using the Get Loyalty Promotions for Salesforce CDP.

CDP , Summer 22 , Loyalty Management Cloud

Loyalty program members won’t be receiving targeted promotion emails and vouchers that are sent using the Get Loyalty Promotions for Salesforce CDP invocable action (available in the Flow Builder)

Fixed - Summer '22 Patch 8.0 ·Reported By 1 ·Updated 20 days ago

VoucherDefinition is not visible in custom formula field of Voucher

Loyalty Management Cloud

Whenever trying to use VoucherDefinitionId, Voucher__c in a formuale field, its not possible

In Review ·Reported By 4 ·Updated 21 days ago

CDP admins unable to activate segments containing Loyalty Management object fields

CDP , Summer 22 , Loyalty Management Cloud

After activation on Loyalty Program Member segments, the Data Explorer for DMO records view is throwing gacks

No Fix ·Reported By 0 ·Updated 25 days ago

Quantity Unit field on Transaction Journal object is not accessible by custom profile even after providing all necessary access to the field

Loyalty Management Cloud

As The quantity unit of a look up field of unit of measure is present in Loyalty The internal mapping does not have access to Loyalty

Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-05-17

Transaction Journal list view displaying Related Journal Id instead of Related Journal Name on the field to display within List view page layout

Loyalty Management Cloud

The Transaction Journal entity's list view is showing the salesforce Id of the Related Journal field instead of its natural name as per convention.

In Review ·Reported By 1 ·Updated 2022-03-28

1 to 8 of 8

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.