Known Issues · Loyalty Management Cloud
When user does accrual reversal, accrual transactions should have expiry date reset
Loyalty Management Cloud , Winter 23
If user has an accrual with expiry date of today, and another accrual with same number of points and expiry date in future. When accrual cancellation is done on the second accrual, a debit transaction is created. Now if we run expire points job tomorrow, user will not have zero points as he has an accrual...
No Fix ·Reported By 1 ·Updated 4 days ago
GACK 1895626966 is observed when trying to open Run Program Process Node
GACK 1895626966 is observed when trying to open Run Program Process Node.
In Review ·Reported By 1 ·Updated 4 days ago
Error When opening any Loyalty Process Rule.
Getting an error When opening any Loyalty Process Rule. The error is UNKNOWN_EXCEPTION: An unexpected error occurred. Please include this ErrorId if you contact support: 1800942515-65342 (-1966645541)
In Review ·Reported By 2 ·Updated 6 days ago
Issue with sharing Voucher records
Sharing settings configured according to the document link provided below: https://help.salesforce.com/s/articleView?id=sf.perm_sharing.htm&type=5 Unable to view any 'Voucher' records even though all LoyaltyProgramMember records which fulfils the sharing rule criteria are visible. Voucher has...
Scheduled - Summer '23 ·Reported By 1 ·Updated 14 days ago
Unable to perform the "clone with related" on a rebate program with eligibility criterias
Loyalty Management Cloud , Industries Cloud-Other
When we perform on clone with "clone with related" a Rebate Program Record it gives us an error if the program has an eligibility criteria (ProgramRebateTypeFilter). The error is "Invalid filter logic. Filter criteria are missing for 1,1" This is happening because of the below identified scenario When...
Scheduled - Summer '23 ·Reported By 5 ·Updated 2023-01-06
When selecting Benefits for Tier assignment, selection is cleared when reordering list by columns.
When we want to add additional benefits to Tiers, When selecting Benefits selection is cleared when reordering list by columns.
In Review ·Reported By 1 ·Updated 2022-12-23
Flow , Loyalty Management Cloud , Industries Cloud-Common
Upon Loyalty Member creation, execute Assign Member Tier Benefits and Process Member Benefit Action automatically in a record triggered flow, the AreBenefitsAssigned filed are changed from False to True and again from True to False
Fixed - Spring '23 Patch 2.0 ·Reported By 0 ·Updated 2022-12-15
Credit Points action with Resource field is tuning out to fixed value after activating rule.
Fixed - Spring '23 Patch 1.0 ·Reported By 0 ·Updated 2022-12-07
If Start Date=End Date on the Quick Promotion, it is throwing an error upon clicking Save
If Start Date=End Date on the Quick Promotion, it is throwing an error upon clicking Save and Next button while proceeding to Next page
Fixed - Spring '23 ·Reported By 0 ·Updated 2022-11-23
New Action on Loyalty Member Tier object gives error
On the Loyalty Member Tier, when we are trying to create an Action Button and once we click on it, here we see that we are prompted to the following error message: "Validation Errors While Saving Record(s) There were custom validation error(s) encountered while saving the affected record(s). The...
Fixed - Spring '23 ·Reported By 2 ·Updated 2022-11-14
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