Salesforce Known Issues
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Known Issues · Loyalty Management Cloud

The loyalty flow actions labels are not displaying

Flow , Loyalty Management Cloud

When we navigate to Flow and try to place action ""Credit Points"" or other Loyalty related actions there are no field names or labels shown.

Release In Progress - Winter '23 Patch 7.0 ·Reported By 1 ·Updated 5 days ago

Reverse Transaction giving 'Null' error on transaction journal records

Manufacturing Cloud , Loyalty Management Cloud

When use the 'Reverse Transaction' button on a Transaction Journal, receiving a null error pop-up and the reverse transaction fails. This is happening due to the ledgers which are associated with that transaction journal have no Activity date.

Release In Progress - Winter '23 Patch 5.0 ·Reported By 1 ·Updated 28 days ago

"Loyalty Profile Member" component on the page does not load and spins continuously with error message something went wrong

Loyalty Management Cloud

Loyalty Profile Member component doesn't work and spins on the page with error in dialog saying something went wrong When we add it to the Lightning page and load it

Fixed - Winter '23 Patch 1.0 ·Reported By 3 ·Updated 2022-07-26

VoucherDefinition is not visible in custom formula field of Voucher

Loyalty Management Cloud

Whenever trying to use VoucherDefinitionId, Voucher__c in a formuale field, its not possible

Fixed - Winter '23 ·Reported By 4 ·Updated 2022-07-15

[Apex Unit Test] - Unable to create Loyalty Program Member object in unit tests

Apex , Loyalty Management Cloud , Industries Cloud-Other

Unable to create Loyalty Program Member object in unit tests. Getting the following error: System.DmlException: Insert failed. First exception on row 0; first error: UNKNOWN_EXCEPTION, Something went wrong while creating LoyaltyMemberTier and LoyaltyMemberCurrency records: []"

Fixed - Winter '23 ·Reported By 8 ·Updated 2022-06-29

Incorrect Label : "missing label Buttons.assignnetworkreference" in Loyalty Program

Loyalty Management Cloud

The label for the standard action on Loyalty Program is displayed as "missing label Buttons.assignnetworkreference"

Fixed - Winter '23 ·Reported By 1 ·Updated 2022-06-10

CDP admins unable to create segments that contain Loyalty Management object fields

CDP , Summer 22 , Loyalty Management Cloud

After creating individual Segments creation, the status is throwing gacks as "Population count could not be performed."

Fixed - Summer '22 Patch 7.2 ·Reported By 3 ·Updated 2022-06-07

Loyalty program members won’t be receiving targeted promotion emails and vouchers that are sent using the Get Loyalty Promotions for Salesforce CDP.

CDP , Summer 22 , Loyalty Management Cloud

Loyalty program members won’t be receiving targeted promotion emails and vouchers that are sent using the Get Loyalty Promotions for Salesforce CDP invocable action (available in the Flow Builder)

Fixed - Summer '22 Patch 8.0 ·Reported By 1 ·Updated 2022-06-07

CDP admins unable to activate segments containing Loyalty Management object fields

CDP , Summer 22 , Loyalty Management Cloud

After activation on Loyalty Program Member segments, the Data Explorer for DMO records view is throwing gacks

No Fix ·Reported By 0 ·Updated 2022-06-02

Quantity Unit field on Transaction Journal object is not accessible by custom profile even after providing all necessary access to the field

Loyalty Management Cloud

As The quantity unit of a look up field of unit of measure is present in Loyalty The internal mapping does not have access to Loyalty

Fixed - Winter '23 ·Reported By 1 ·Updated 2022-05-17

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