Known Issues · Lightning Scheduler
Flows created from Inbound Cancel Appointment template can't be deployed by Change Set or Metadata API by the following error: --- Error retrieving InteractionDescriptorInfo for orgId:00DXXXXXXXXXXXX, interactionDefVersionId:runtime_appointmentbooking__In_Cancel-1 ---
Scheduled - Summer '23 ·Reported By 2 ·Updated 11 days ago
In Scheduler flow on the "Select Work Type Group" the sentence "What is this service appointment about?" is translated as: "Waar gaat deze deze afspraak met kantoor over?" in Dutch which is equivalent to: "What is this this service appointment about?" in Dutch. The deze should be coming only once and...
In Review ·Reported By 2 ·Updated 12 days ago
When the custom time type field is added to the Operating Hours object, it doesn't follow the Timezone selected and save the values in GMT timezone when Scheduler licenses are available in org.
In Review ·Reported By 0 ·Updated 14 days ago
The Scheduler had a feature enhancement done in release Spring 19 to show the navigation bar on the footer of the Scheduler flow when launched from the Quick Action. In release Spring 20, due to a code change which is part of other request this affected the Scheduler feature mentioned above due to some...
In Review ·Reported By 1 ·Updated 15 days ago
When the "Schedule Appointments using Engagement Channels" setting is disabled and if the users' profile doesn't have access to the Engagement Channel Types entity, they are getting an exception on the Appointment Type screen. Expected Results: The user should be able to book an appointment by selecting...
Scheduled - Summer '23 ·Reported By 0 ·Updated 21 days ago
On the Shifts object, NVDA and JAWS incorrectly read the total number of list items (5) in the Recurring 'Daily, Weekly, Monthly' radio button group when only 3 are showing.
Scheduled - Summer '23 ·Reported By 1 ·Updated 28 days ago
Duplicate Service Territory Members are getting created Via API call /services/data/v53.0/sobjects/ServiceTerritoryMember when executed twice at the same time even though we have the duplicate evaluation in saveHook_ValidateOnce.
No Fix ·Reported By 0 ·Updated 2022-12-28
STM query returns invalid service resources when a service appointment is assigned to a resource who had a relocation territory as some point in the past.
In Review ·Reported By 3 ·Updated 2022-12-22
The validation rule written on the 'shift' object on the 'type' field, its not showing the error message when we are setting it up on the 'Type' field level, but its working when we are putting it on top of the page.
Scheduled - Summer '23 ·Reported By 2 ·Updated 2022-12-09
Due to unexpected behavior, If a recurring shift is configured before the DST timings, the slots after the DST effect(Oct 30) are shown incorrectly and the timeslots are shown an hour before the actual shift timings.
Fixed - Spring '23 Patch 1.0 ·Reported By 2 ·Updated 2022-11-30
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