Known Issues · Knowledge
After some update in Summer 20 Patch, global search does not include Knowledge entity as part of the top results searched entities.
Fixed - Summer '20 Patch 19.0 ·Reported By 65 ·Updated 2 days ago
Newly published knowledge article changes are not reflected on Community until a browser tab hard refresh on the article page When new knowledge article changes are published, these changes are immediately reflected when viewed withing an org, however this is not the case when viewing on community. On...
Scheduled - Spring '21 ·Reported By 3 ·Updated Today
Knowledge Anchor link does not go to the appropriate article section when click the link second time.
In Review ·Reported By 4 ·Updated 2 days ago
In the Lightning Console, when viewing a Knowledge Article, clicking on an anchor link in a Rich Text Area field will not redirect the page location on the first click when the anchor uses the "name" attribute. Clicking the link a second time will change the page location.
In Review ·Reported By 4 ·Updated 3 days ago
Customers may observe that an attempt to set cell alignment in a table within an article in Lightning isn’t respected and that the text defaults back to middle aligned after save.
In Review ·Reported By 25 ·Updated 4 days ago
Lightning Page doesn't always display correct layout after attaching Article to case.
In Review ·Reported By 10 ·Updated 4 days ago
Inputting a http URL that ends with an apostrophe in a Rich Text Area (RTA) field results in an extra semicolon being displayed at the end when viewing in Lightning Experience. For example, place the following text into a RTA field in Lightning Experience and then save the record: input = http://localhost' Upon...
In Review ·Reported By 5 ·Updated 4 days ago
Internal server error is observed when accessing Default Data Category Visibility or accessing topic under Data Categories. The error code observed until now are (1733345339) & (364759335)
In Review ·Reported By 33 ·Updated 5 days ago
Some customers may have observed that Knowledge validation status does not respect setting at record type, this means that regardless of what the default status of each record type is for the validation status field, the default validation status set at the field level will always take precedence
In Review ·Reported By 3 ·Updated 6 days ago
When you try to make a custom Rich Text Fields required from page layout in Knowledge, no error or warning message is displayed.
In Review ·Reported By 29 ·Updated 8 days ago
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