Known Issues · High Velocity Sales
In random occasions, resuming a target in the Work Queue throws an error with ID 1499515872
In Review ·Reported By 0 ·Updated 2 days ago
Some Wait tasks, such as those created in Flows (E.g. Pause logic step) or within High Velocity Sales, are not ending after their defined intervals.
Release In Progress - Spring '21 Patch 3.0 ·Reported By 3 ·Updated 12 days ago
When deleting Sales Cadences some users might find that the Sales Cadence doesn't get deleted and reflects a 'Deleted' state indefinitely. This is due to an issue with custom Rollup Summary fields on the Sales Cadence object.
In Review ·Reported By 1 ·Updated 2020-12-16
Some Emails that get a bounce reply are being shown as: - "Unopened" in Activity Timeline - "Replied" in My Feed for the Work Queue tab - "Recipient replied" as the individual engagement This is due to our bounced email recognition patterns, which we continuously attempt to improve however some...
In Review ·Reported By 3 ·Updated 2020-12-09
When activating a Sales Cadence in High Velocity Sales, an error like the following examples may be displayed. Example 1: java.lang.IllegalArgumentException: A field value specified for the Sales Cadence Rule Condition "xxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx" for the Sales Cadence Rule "xxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"...
Fixed ·Reported By 3 ·Updated 2020-11-18
In HVS after making an automatic series of calls from Sales Cadence and saving a task, the Work Queue current item goes back to the first record in queue.
In Review ·Reported By 1 ·Updated 2020-10-31
When attempting to add 21 or more prospects to a Sales Cadence, no error message is provided if any of those prospects are already a part of a cadence, but an error message is provided when 20 or less prospects are added to a Sales Cadence.
Fixed - Winter '21 Patch 2.0 ·Reported By 3 ·Updated 2020-10-19
High Velocity Sales Listener does not advance the cadence to the correct branch on call disposition.
No Fix ·Reported By 1 ·Updated 2020-09-21
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