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Known Issues · Health Cloud

Patients I'm responsible for is 0

Health Cloud

Problem: When a custom Care Coordinator role is assigned to a user, that user is not able to get the actual count of the patients it is responsible for. It is coming as 0 - Actual Result: The user is seeing the patients count as 0 - Expected Result: The user should see the exact count of the p...

In Review ·Reported By 1 ·Updated 4 days ago

Care plan UI for cancel and next buttons hover over screens obscuring data

Lightning , Health Cloud

UI changes in Spring 20 have resulted in the care plan bar which contains cancel and next buttons to float over pages. With numerous templates on screen this UI element can obscure data on the page.

In Review ·Reported By 1 ·Updated 5 days ago

ProviderSearchSyncLog missing labels in Classic setup tree

Health Cloud

ProviderSearchSyncLog missing labels in Classic setup tree.

In Review ·Reported By 0 ·Updated 7 days ago

In Health Cloud orgs with communities but no active community licenses errors occur when adding care team members via HC components

Lightning , Health Cloud

In Health Cloud (HC) orgs where communities are enabled but no community licenses are present users are getting Salesforce errors when adding care team members via HC components like the care plan component related to patient records.

In Review ·Reported By 9 ·Updated 11 days ago

Creating Some Communities via Lightning Template Results in Long Loading Time and Eventual Errors

Communities , Health Cloud , Winter 20

In some cases when attempting to create communities from Lighting templates admins will need to wait minutes while the community attempts to be created then eventually face an error like the one below: An error has occurred while processing your request. The salesforce.com support team has been notified...

Release In Progress - Summer '20 Patch 1.0 ·Reported By 11 ·Updated 13 days ago

Merging Person Account by a user without "View All Data" is failing with "Couldn't merge records. An unknown exception has occurred."

Platform , Health Cloud

On orgs using Health Cloud, merging Person Account by a user without "View All Data" is failing with the following message "Couldn't merge records. An unknown exception has occurred." This occurs if the merging Person Account's Person Contact contains an indirect Account Contact Relationships to other...

In Review ·Reported By 4 ·Updated 13 days ago

Contact Tracing for Employees managed package installation fails if the org does not have work.com installed.

work.com , Health Cloud

Contact Tracing for Employees managed package (https://Industries.force.com/healthcloudcontacttracingemployees (https://industries.force.com/healthcloudcontacttracingemployees)) installation fails if the org does not have work.com (http://work.com/) installed. Please note that, this is an interim...

In Review ·Reported By 4 ·Updated 14 days ago

WorkOrderId and WorkOrderLineItemId not accessible in formulas on TimeSheetEntry object

Field Service , Financial Services Cloud , Health Cloud

Users are unable to find work order and work order line item available from time sheet entry formulas and validation rules.

Release In Progress - Summer '20 ·Reported By 2 ·Updated 20 days ago

Care Intervention Type object missing lookup filter component

Health Cloud

Care Intervention Type object missing lookup filter component

In Review ·Reported By 2 ·Updated 2020-06-02

Timeline for Health Cloud Empower component does not display events

Health Cloud

Timeline for Health Cloud Empower component does not display events other than Tasks.

In Review ·Reported By 1 ·Updated 2020-06-01

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