Salesforce Known Issues
Trailblazer Community

Known Issues · Field Service

Dispatched Service Appointments are not shared with external users

Field Service

When the Default Internal Access is "Public Read Write" for Service Appointment and the Default External is "Private" or "Public Read Only", then Dispatched Service Appointments are not shared with external users (eg: community users).

In Review ·Reported By 17 ·Updated Yesterday

Missing Coordinates on Service Appointment and Work Order Objects

data.com , Field Service

GeoCodes are not being Populated and the Data.Com Status is showing up as Skipped .Issue is appeared to happening on both Service Appointment and Work Order. Due to performance degradation at server level we are observing this issue

In Review ·Reported By 14 ·Updated Yesterday

New![Flow][Non-LDS] Sort Order is different in Desktop and field service mobile app when using Radio buttons

Field Service

Sort Order is different in Desktop and field service mobile applications when using Radio buttons

In Review ·Reported By 12 ·Updated Today

Field Service app(Android) on 240 crashing when entering mutliline text

Field Service

Typing multi line text into a flow will cause the app to stop responding on samsung devices occasionally. Longer text makes it more likely to hapen. Error: "Field Service Stops responding"

In Review ·Reported By 7 ·Updated Today

New!Geocode failing to populate on insert/update of ST and STM

Field Service , Spring 23

Geocode details are not being auto-populated during insert / update of Service Territory and Service Territory Member. Issue is observed in Spring'23 release.

In Review ·Reported By 5 ·Updated Today

Clearing the Price Book Entry Item on the Work Order Line Item results the Error: (645995986)

Field Service

The user is getting a Salesforce-generated error in the process of cloning a Work Order Line Item. Error: Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your administrator with the error ID shown here and any other related details. Error ID: 1060617060-136343...

In Review ·Reported By 5 ·Updated Today

Loading the Dispatcher Console counts the org limit "Durable Streaming API Concurrent Clients".

Field Service

Loading the Dispatcher Console counts the org limit "Durable Streaming API Concurrent Clients".

In Review ·Reported By 3 ·Updated Today

New!SFS Dispatcher Console - Gantt crash when you have multiple relocations ending in year 2099

Field Service

Gantt crash when you have multiple relocations ending in the year 2099

In Review ·Reported By 1 ·Updated Today

New!Service Resource entity is not an option for translation in Translation Workbench, which breaks lookup filters for non-English users

Field Service

With a lookup to the Service Resource entity, if a filter is defined for Service Resource's "Resource Type" field, the lookup filter will fail if the user's language is non-English.

In Review ·Reported By 0 ·Updated Today

The Visualforce JavaScript Remoting release update enforced in WI'23, Frequent Error - Remoting request authorization expired

VisualForce , Field Service , Maps , Winter 23

'Enable Visualforce JavaScript Remoting Enforcement' Release Update is enforced in Winter'23. The following error is observed while performing operations on Gantt: RemoteRequestException: Remoting request authorization expired. Refresh the page and try again. This happens because the APEX controller...

In Review ·Reported By 26 ·Updated 3 days ago

1 to 10 of 702 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.