Salesforce Known Issues
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Known Issues · Field Service

FSL app (iOS) version 224 keeps crashing

Mobile , Field Service

Some users may experience an app crash in the Field Service Lightning mobile app on iOS after updating to version 224.

In Review ·Reported By 51 ·Updated Yesterday

Display text hyperlink URL's are not working in the FSL Mobile App

Mobile , Field Service

FSL mobile flow's created through the new Flow Builder that have display text elements with hyperlink urls are not rendering the links properly. The links are unclickable and do not correctly redirect to their specified source. Flows created from the Cloud Flow Designer are working fine. - Expected...

In Review ·Reported By 36 ·Updated Yesterday

Default Picklist Value in FSL Flow Not Being Selected on Component Load

Mobile , Flow , Field Service

When using a picklist field in an FSL flow the default picklist value is not getting selected.

In Review ·Reported By 4 ·Updated Yesterday

New!Unable to rename 'Service Note' field on Service Appointment object

Field Service

Unable to rename Service Note field on Service Appointment object from Setup ->Rename Tabs and Labels

In Review ·Reported By 0 ·Updated Yesterday

Crew Management - date pickers aren't translated

Field Service

When changing the language and locale to a language that isn't french, the different date pickers in the Crew Management are still shown in english. This affects all the date pickers in the Crew Management VF

In Review ·Reported By 2 ·Updated 2 days ago

Unable to deactivate Service Resource when associated User is reactivated without Field Service perms

Field Service

Deactivating a User with Field Service permissions and subsequently reactivating the same user without Field Service permissions results in their associated Service Resource record being activated despite not having the required permissions.

In Review ·Reported By 0 ·Updated 2 days ago

SFS Mobile Flows throw error when user is offline: "A data connection is not currently allowed" or "ERROR: Dynamic choice invalid"

Mobile , Flow , Field Service

Offline running of custom flow in FSL App - does not work - error -> "A data connection is not currently allowed" or "ERROR: Dynamic choice invalid" The issue is not reproducible when switched iOS onto Airplane mode, but rather disable Wifi/Cellular data connection to simulate being Offline

In Review ·Reported By 8 ·Updated 3 days ago

Salesforce Scheduler Service Appointment checkbox type field is not picked up from the review screen

Flow , Field Service

The checkbox type field on the review screen (when added to the SA page layout) is not saved along with the SA object when the SA is saved/created successfully

In Review ·Reported By 1 ·Updated 3 days ago

Field Service App [iOS] Notification settings missing from iOS Settings.

Mobile , User Interface , Field Service

If a user skips the enabled notifications step but enables camera access when setting up the Field Service mobile (FSM) app, they will not have the option to enable notifications for the app later. Similarly, another scenario is that the user is never asked to enable their Field Service Notifications...

In Review ·Reported By 4 ·Updated 4 days ago

Field Service app [iOS]: The label "Product request Line Item" getting cut off when user access it from the Product Request (Inventory)

Mobile , Field Service

When the user access the Product request page and tap on the either of list views like "All Product Request", "My Product Request" or "Recently viewed Product Requests" then the label "Product Request Line Item" is getting cut off.

In Review ·Reported By 3 ·Updated 4 days ago

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