Known Issues · Evergage
Interaction Studio Campaign Stats showing percentages greater than 100%
It is possible in some scenarios for the Campaign Stats to show percentages greater than 100%
In Review ·Reported By 0 ·Updated Yesterday
Interaction Studio Dimension not displaying in UI
Dimensions not displaying in User Segment Setup page
In Review ·Reported By 0 ·Updated Yesterday
Recipes showing special characters incorrectly or not showing selection at all.
When creating recipes using inclusions or exclusions of items with names which include special characters, after saving the special characters may show as URL encoded or the item may not display when viewing the recipe in the UI.
In Review ·Reported By 0 ·Updated Yesterday
Events fired after Page Load Event don't contain context of the current page item
When using the Exit Intent pop-up campaign with an “Add to Cart” action rule, after adding an item to cart on a PDP, the campaign recommends that same product even though you’re still currently viewing the item on page.
In Review ·Reported By 0 ·Updated 6 days ago
Interaction Studio Open Time Email Simulation not working
When simulating an Open Time Email campaign which utilizes Any Eligible Item, it is possible that some users will not display any results.
No Fix ·Reported By 1 ·Updated 12 days ago
ETL not interpreting special characters properly
When importing values with special characters through an ETL Feed, the special characters are being converted to '?' instead of remaining the designated character.
In Review ·Reported By 3 ·Updated 15 days ago
Recipes menu in Interaction Studio is not reflecting active campaigns
When viewing Recipes in the UI, Recipes associated to campaigns may show "Not used in any campaigns".
In Review ·Reported By 0 ·Updated 19 days ago
User Segments missing Revenue value
When viewing User Segments show zero revenue if the date range selected includes a date prior to when the User Segment was created.
In Review ·Reported By 0 ·Updated 28 days ago
Segment Revenue Comparison showing different values
When reviewing the revenue in the Segment Comparison screen, the values appear lower than what is observed on the Campaign Stats screen. This is due tot he Segment Comparison screen utilizing only the users who are active in the segment where as the Campaign Stats screen displays the value for all u...
In Review ·Reported By 0 ·Updated 2021-07-16
Interaction Studio push token retention issue
A push notification provider (like APNS, Firebase, etc) will issue a 'token' for a specific app on a specific device. To send a push notification to that app/device, one sends to that token. Since it would be confusing to potentially message multiple users on the same app/device, by design Interaction...
In Review ·Reported By 0 ·Updated 2021-06-22
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