Salesforce Known Issues
Trailblazer Community

Interaction Studio - Guardian not populating with Data.

Evergage

When guardian is turned on for a dataset the initial population of data does not occur in some specific situations.

In Review ·Reported By 11 ·Updated Today

Interaction Studio Android SDK should use "android:exported" on EvergageActivity

Evergage

Apps targeting Android 12+ now need an explicit "android:exported" attribute defined on components using intent filters, like the SDK's EvergageActivity, which is used for URL-based control over testing campaigns.

In Review ·Reported By 5 ·Updated Today

Interaction Studio Event Stream displaying "Response Error:"

Evergage

It is possible that some customers may see generic action entry errors of "Response Error" when viewing their event stream.

In Review ·Reported By 4 ·Updated Today

Personalization Catalog attributesUpdated value erroneously updating when Strict Catalog Security is enabled.

Evergage

We have identified an issue with ViewItem events updating the attributesUpdated value for catalog items when Strict Catalog Security is enabled, which can cause the products to not synchronize with the server which processes recipes to provide recommendations. The failure to synchronize can cause recipes...

In Review ·Reported By 3 ·Updated Today

Unable to select required Catalog Filter option from dropdown in Interaction Studio

Evergage

Unable to select required Catalog Filter option from dropdown when creating a campaign with a triggered event.

In Review ·Reported By 2 ·Updated Today

Users are stuck in segments if they are in a trigger campaign which has a delay

Evergage

Users are stuck in segments if they are in a trigger campaign which has a delay. Due to this issue, a campaign is NOT triggered when it should / is triggered when it should NOT.

In Review ·Reported By 2 ·Updated Yesterday

Interaction Studio Campaign dissappearing

Evergage

When creating a campaign which utilizes location targeting, it is possible for the campaign to not save properly even though it appears to in the UI. This leads to the campaign disappearing when the campaign list reloads since it did not save properly and therefore does not exist in the account.

In Review ·Reported By 0 ·Updated Today

Interaction Studio Intermittent Template Generation Error for Triggered Campaigns

Evergage

We have observed Triggered Campaign template generation failure stats for triggered campaigns that happens intermittently and is not consistent for specific profiles.

In Review ·Reported By 0 ·Updated Yesterday

Interaction Studio - Lower-case dimension name created and added to product via product ETL

Evergage

When the product ETL is enabled, if you put a file into the inbound folder and it has a column where the column header has a lower case dimension name like "dimension:brand", that "brand" dimension will be created and get added to products.

In Review ·Reported By 0 ·Updated Yesterday

Interaction Studio Missing Item Types in Open Time Email Template

Evergage

Only primary item types (product, article, blog), categories and dimensions associated with them are valid. Any dimensions not associated with a primary item type is not available as a selectable option for Item type while creating a new Open Time Email Template

In Review ·Reported By 0 ·Updated Yesterday

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