Salesforce Known Issues
Trailblazer Community

Interaction Studio not correctly displaying Category hierarchy

Evergage

Categories loaded through the Interaction Studio Category ETL display as individual categories instead of within the category hierarchy.

In Review ·Reported By 5 ·Updated 2 days ago

MC Personalization Campaign and Segment rules sometimes not loading in UI.

Evergage

The rules used in a Campaign or Segment sometimes do not load in the UI. Instead a blank space appears where the rule would be.

In Review ·Reported By 1 ·Updated 2 days ago

Marketing Cloud Personalization Segment Exporter setup containing Checklist-type Survey Attributes breaks the exported file

Evergage

Data in Survey Attributes containing a Checkbox type question is stored as a multi string value. This multi string is split into multiple columns instead of getting exported into a single one causing inaccurate data to be exported overall.

In Review ·Reported By 0 ·Updated 2 days ago

Personalization Issues while loading the IS beacon using Salesforce Interactions SDK Launcher + Visual Editor in combination with Force SDK URL

Evergage

The chrome extension appears to not be completely blocking the loading of the page's scripted beacon import and/or config. This could lead to the following: - The sitemap editor sometimes showing incorrect or incomplete sitemap data. - Issue with beacon detection and filling of the account and dataset...

Fixed ·Reported By 17 ·Updated 3 days ago

Interaction Studio Catalog list fails to load due to exceeding maximum storage for data type

Evergage

When a catalog item has a stat that exceeds the maximum storage for a data type the catalog items will not load and the following error will display "Failed to retrieve {Object Type}". For example, the maximum storage for the data type integer is 2147483647. If a catalog item has a stat (e.g. views)...

Fixed ·Reported By 7 ·Updated 3 days ago

MC Personalization "Commit" button disappears when uploading ETL files

Evergage

The commit button disappears due to an unknown factor causing an error in the UI when testing ETL .

Fixed ·Reported By 1 ·Updated 3 days ago

Interaction Studio 'between' Segment Rule

Evergage

The Segment is not returning any user results while utilizing the 'between' rule for any attributes that have the [type: "Date"].

Fixed ·Reported By 0 ·Updated 3 days ago

MC personalisation campaign stats screen loading issue

Evergage

The campaign stats screen would take extensive time load or time out when filtering long date range.

In Review ·Reported By 0 ·Updated 4 days ago

Interaction Studio - CRM connector fails because of timeout when synchronising large number of records.

Evergage

Unable to get the CRM connector to successfully sync data do to a "MongoCursorNotFoundException"

In Review ·Reported By 6 ·Updated 10 days ago

Interaction Studio Segment File Export timing out

Evergage

When exporting multiple large user segments, it is possible for timeout issues to occur leading to Segment File Export jobs to fail.

In Review ·Reported By 5 ·Updated 10 days ago

1 to 10 of 142 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.