Known Issues · Email Clients
Platform , Email Clients , Outlook , Flow , Process Builder , Lightning
Process Builder flows are not triggered for Outlook Integration with composing a new email by using send and add emails
In Review ·Reported By 78 ·Updated 2 days ago
Email Clients , Outlook , Lightning
Users should receive a notification email when tasks are assigned to them when they have enabled the setting. The notifications are not sent when a task is created and assigned from Lighting for Outlook/Gmail with a publisher action.
In Review ·Reported By 49 ·Updated Yesterday
With the following Organization Setup/Configuration: - Send Through External Email Services enabled for Office 365 - Email Attachments setting (Setup | Email Administration | Email Attachments): "Include as attachment up to Salesforce email size limit or as links if more" When a user sending...
Scheduled - Summer '21 ·Reported By 47 ·Updated Yesterday
Outlook Integration, attachments may not save while logging email
When using Outlook Integration to log email with attachments, the attachment may not be saved and the User will see a notification bell message in Salesforce, Email attachments Some attachments may have failed to download, please review the appropriate record in Salesforce for accuracy
In Review ·Reported By 43 ·Updated 3 days ago
Inbox Insert Availability, inserted time slots in the Email are grayed out
When we try to add availability slots in outlook email by marking the timing as "Mark as free" and add to email, the slots show grayed out in the email. It applies to Outlook Integration with Inbox and Inbox Legacy both.
In Review ·Reported By 35 ·Updated 3 days ago
When opening an occurrence of an event series that was sync'ed by Lightning Sync, Outlook Integration displays the error "Something happened when we tried to connect to the Exchange server. View more details." Clicking on the "more details" link presents a popup screen with the message: "Hmm....
In Review ·Reported By 5 ·Updated Yesterday
"undefined Confirm to retry" error when logging an event in a Lightning Sync-enabled org
Users see the error message "undefined Confirm to retry" when trying to log an event using Outlook Integration or Gmail Integration in a Lightning Sync-enabled org
In Review ·Reported By 2 ·Updated Yesterday
Outlook Integration “Log on Send” intermittently adds emails as Tasks instead of Email Message
The “Log on Send” button in Outlook Integration will some times add an email only as a task, and will not create an Email Message record.
In Review ·Reported By 1 ·Updated Yesterday
Activities , Platform , Sales and Marketing , Email Clients
Related Campaign drop down is not showing in List Email if the List Email is launched from assorted campaign members
In Review ·Reported By 1 ·Updated 2 days ago
When a Classic HTML Template with Letterhead is used in Lightning Experience, the height values of the Letterhead (top/middle/bottom) lines are not respected. The height changes are rendered as expected in Salesforce Classic.
In Review ·Reported By 5 ·Updated 3 days ago
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