Known Issues · Email Clients
After the Winter'22 release when using Log on Send with Outlook Integration, depending on connectivity, it may display the red notification: We couldn’t save your logging selections … please try again" when saving the association in the side panel. Emails can still be sent and associated with the correctly...
Release In Progress - Winter '22 Patch 9.0 ·Reported By 234 ·Updated Yesterday
When opening an occurrence of an event series that was sync'ed by Lightning Sync, Outlook Integration displays the error "Something happened when we tried to connect to the Exchange server. View more details." Clicking on the "more details" link presents a popup screen with the message: "Hmm....
In Review ·Reported By 179 ·Updated 3 days ago
Email Clients , Outlook , Lightning
Users should receive a notification email when tasks are assigned to them when they have enabled the setting. The notifications are not sent when a task is created and assigned from Lighting for Outlook/Gmail with a publisher action.
In Review ·Reported By 60 ·Updated 2 days ago
When Outlook for Mac users are using the New Outlook User interface they will have to Sign in to Outlook Integration every time they reopen the OI Side Panel.
In Review ·Reported By 47 ·Updated Yesterday
Organizations on Hyperforce instances receive the error " We can't deliver your logs because of an error. Try searching again" when requesting an email log from Setup. How do I know if my Organization is an Hyperforce organization? In Setup navigate to Company Information and check that the Instance...
In Review ·Reported By 36 ·Updated 2 days ago
Approval Merge fields (ie {!Approval_Requesting_User.Name}) values are incorrect in approval email
Activities , Platform , Email Clients , Flow , Process Builder
Approval merge field values are showing incorrect information in approval emails. When record is initially submitted for approval, in the email we are getting submitter name for both: {!ApprovalRequest.Process_Approver} (wrong value)* {!Approval_Requesting_User.Name} (right value) And when...
In Review ·Reported By 27 ·Updated 2 days ago
The All day event field seems to be a mapped field in a Lightning Sync configration but when an All Day event is created in an Outlook/Exchange Calendar the field is not populated in Salesforce after synchronization. Likewise a sync of an Event from Salesforce to Exchange/Outlook drops the All Day event...
In Review ·Reported By 17 ·Updated Yesterday
Activities , Platform , Email Clients
Email-to-Case: Error(s) encountered while processing 1878602504-xxxx (-1480517569) with body containing start or end magic characters For example , the content shouldn't contain unicode characters like uFFFF or uFFFE,
In Review ·Reported By 0 ·Updated Yesterday
When attempting to send a list email or save a draft list email, a red banner will be returned with the following error: "Invalid Email Address: FromAddress" At this point, the email will not send or save. The root issue is that the sending from address contains uppercase characters.
In Review ·Reported By 14 ·Updated 3 days ago
Email logs show a host ID not the actual recipient in the "recipient" column
Emails logs for Sandboxes CS209, CS211, CS213, CS215, CS217, CS219, CS210, CS212, CS214, CS216, CS218, CS220 and instances refreshed on the weekend of September 18th, NA65, NA66, NA72 ,NA73, NA76, NA77, NA86, NA87 may show recipients that are host addresses similar to "warmup@sp1.ia5.siterelay.mta.salesforce.com"...
In Review ·Reported By 15 ·Updated 4 days ago
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