Known Issues · Einstein Platform Services
A non-sysadmin user attempted to activate an Einstein Classification model, and clicking the activation button did nothing, and the model wasn't activated.
In Review ·Reported By 1 ·Updated 2 days ago
Service Cloud Console , Einstein Platform Services , Winter 23
Users are unable to see Einstein Recommendations under the Case Classification section in Case with Einstein Case Classification User permission set assigned
Fixed - Winter '23 Patch 15.0 ·Reported By 14 ·Updated 2022-11-23
Packaging , Einstein Platform Services
Creating a new prediction and using fields from some managed packaged which require licenses, can result in an error like the one below: sObject type 'CustomField' is not supported. If you are attempting to use a custom object, be sure to append the '__c' after the entity name. Please reference your...
In Review ·Reported By 18 ·Updated 2022-10-22
Limit reached for Enabled MLPredictionDefinitions
Limit error received when creating new predictions and building existing predictions. Error on Creation: Limit reached for Enabled MLPredictionDefinitions Error on Building Prediction for existing model: Einstein couldn’t save some of your changes. Go back one step, then forward to this page, and...
In Review ·Reported By 4 ·Updated 2022-10-18
When viewing the Einstein recommendations they are being shown as a list but are not tagged as a list for screen readers
Fixed - Summer '21 ·Reported By 1 ·Updated 2022-10-04
User Interface , Einstein Platform Services
Users may find that the Einstein Classification component results in the following error on initially loading a record. Performing a refresh of the page resolves the error for an undetermined period of time. /aura`LightningJSError`AuraClientException`238.0`LOGGING_ONLY`one:one`runtime_service_predictions:einsteinFieldRecommendations`handleRefresh`[Lightning-JS-Gack]...
Fixed - Winter '23 Patch 4.0 ·Reported By 3 ·Updated 2022-09-23
Einstein Recommendation Builder cannot be disabled from Setup page
Einstein Recommendation Builder cannot be disabled from Setup page after it is enabled. You can toggle the button to off, but when you refresh the page, it still shows that the feature is on. The issue was only visible when there was no recommendation in the setup page.
Fixed - Summer '21 Patch 13.0 ·Reported By 0 ·Updated 2022-08-08
Einstein Prediction component not displayed for users
Lightning , Einstein Platform Services
The Einstein Prediction component is not displayed for users that don't have the "View Setup and Configuration" permission.
No Fix ·Reported By 2 ·Updated 2022-07-26
Einstein Prediction Builder Loses Condition Changes when editing saved Predictions
When editing an existing/saved prediction to delete a condition, changes to the prediction may not be saved after: - Navigating back during the builder wizard - Clicking Check Data during the builder wizard - Committing the changes
Fixed - Winter '22 Patch 8.0 ·Reported By 1 ·Updated 2022-02-16
When a filter node doesn't return any rows in the data stream and there is a ComputeRelative node and slice node / augment node after it, the dataflow fails. Failure occur when a Field created using expression type "SAQL" is mentioned to in slice/aug node, whereas the Dataflow doesn't fail when field...
In Review ·Reported By 1 ·Updated 2022-02-15
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