Salesforce Known Issues
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Known Issues · Einstein Discovery

Bulk Scoring of data from Model Manager is failing

Einstein Discovery

When attempting to bulk scoring of data from Model Manager it will fail for some records

Fixed - Summer '20 ·Reported By 1 ·Updated 4 days ago

Discovery - Prediction Write usage increments for predictions using inactive models

Einstein Discovery

A known issue is causing the "Number of predictions written to Salesforce per day" count to increment for predictions that are using an inactive model. No field values are written, but the count increases regardless.

Fixed - Spring '21 Patch 2.0 ·Reported By 1 ·Updated 4 days ago

Einstein Predictions - Error when opening "Edit Settings" in Model Manager

Einstein Discovery

A known issue is causing an intermittent error message when opening "Edit Settings" in Model Manager: Application Error Cannot read property 'filters' of undefined

Fixed - Spring '20 ·Reported By 1 ·Updated 4 days ago

Discovery - Prediction Definition refresh 'Update Successful' green toast may appear before update completed

Einstein Discovery

Prediction Definitions with multiple models take time to update the refresh schedule, especially when also disabling some models for the refresh. Currently, the green 'Update Successful' toast may appear before the update is actually complete causing users who navigate away quickly to see the update...

In Review ·Reported By 0 ·Updated 17 days ago

Discovery - Scheduled prediction model refresh may fail with ' Failed: Story creation Failed ' error

Einstein Discovery

Scheduled prediction model refreshes may fail with the error " Failed: Story creation Failed ".

In Review ·Reported By 1 ·Updated 19 days ago

Component Visibility Filter Not Respecting Permissions in Perm Set Tied To Einstein Analytics

Platform , User Interface , Einstein Discovery

Customer has a dashboard component on their lightning record page. This component has a visibility filter based on the Use Einstein Discovery and Use Einstein Analytics permissions. These perms are granted via a permission set and require a specific PSL to be assigned. The component does not render for...

In Review ·Reported By 1 ·Updated 2021-03-24

Einstein Discovery: "Story Creation Failed" error received when refreshing a Model

Einstein Discovery

Einstein Discovery Story Creation throws an error when an outcome variable is set to "test" and has the values of "0" and "1". The Story can still be created manually despite this error, but Model Refresh will fail when the error is encountered.

In Review ·Reported By 1 ·Updated 2021-03-15

Einstein Discovery - Cannot update model rank due to row lock error on 1OR... record

Einstein Discovery

A known issue is causing changes to model ranking to fail or behave in an unpredictable fashion when updated. This may manifest as a "Sorry to interrupt" error with something like the following: [unable to obtain exclusive access to this record or 1 records: 1OR.....] This error may also appear...

Fixed - Spring '21 Patch 13.0 ·Reported By 1 ·Updated 2021-03-15

Einstein Data Insights showing the error "We encountered an error when creating your story. Please try again later."

Einstein Discovery , Operational Analytics - Reports

If the Locale of a user uses a semi-colon as a delimiter they will encounter an error when running Einstein Data Insights on a report: "We encountered an error when creating your story. Please try again later."

Fixed - Spring '21 Patch 12.0 ·Reported By 0 ·Updated 2021-03-09

Einstein Discovery - Error “This page has an error. You might just need to refresh it. [Not authorized for <datasetId>]"

Einstein Discovery

When a dataset used to create a story is changed, creating a new dataset version, opening the story results in the error “This page has an error. You might just need to refresh it. [Not authorized for <datasetId>]"

Fixed - Spring '21 Patch 1.0 ·Reported By 2 ·Updated 2021-02-16

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