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Known Issues · Einstein Analytics - Templated Apps

Tableau CRM - Einstein Forecasting App - My Performance dashboard shows incorrect date for Today

Einstein Analytics - Templated Apps

A known issue is causing the "Today" value on the "My Performance" dashboard in Einstein Forecasting Analytics to display the wrong date. This is a data freshness issue, generally caused by incremental sync behaviour regarding hard-deleted records.

In Review ·Reported By 3 ·Updated 11 days ago

CRM Analytics - Event Monitoring Analytics app creation fails when at least two levels of Role Hierarchy is not defined

Einstein Analytics - Apps , Einstein Analytics - Templated Apps

A known issue is causing the Event Monitoring App creation to fail when the Salesforce org does not have at least two levels of Role Hierarchy defined. Error message: “Something went wrong while executing the FlattenRole node: parent_field does not have any data (all rows have null value): ParentRoleId” Removing...

In Review ·Reported By 4 ·Updated 17 days ago

Unable to share Tableau CRM app if any of the previously added users become inactive

Einstein Analytics - Apps , Einstein Analytics - Templated Apps

Unable to share Tableau CRM app if any of the previously added users become inactive

In Review ·Reported By 1 ·Updated 18 days ago

Customer is able to enable Lead Scoring feature but Lead Score dashboard creation fails

Einstein Analytics - Apps , Einstein Analytics - Templated Apps

Enable the "Einstein Lead Scoring" in the Production or the Sandbox Org. When the 'Einstein Lead Scoring feature' is successfully enabled for the Org, the 'Einstein Lead Scoring' app should also be available in the Analytics Studio. But, in some orgs, 'Einstein Lead Scoring' app is not created in the...

In Review ·Reported By 0 ·Updated 24 days ago

Tableau CRM - Customer Insights App is auto-installing, even if org doesn't have required licenses

Einstein Analytics - Templated Apps

A known issue is causing the Customer Insights App to attempt to auto-install when Tableau CRM is enabled, even if the environment does not have the necessary licenses. This should have no direct impact on any Tableau CRM-related functionality, though it will generate a "Failed" line in the Auto-Installed...

Release In Progress - Summer '22 Patch 1.0 ·Reported By 1 ·Updated 2022-04-14

Recipe fails with "Row-level sharing source information for Opportunity is missing" thrown when "Sharing Source" is selected in Output Node

Einstein Activity Capture , Einstein Analytics - Apps , Einstein Analytics - Templated Apps

Recipe fails to run when "Sharing Source" is selected in Output Node. Throws: "Something went wrong. Row-level sharing source information for Opportunity is missing"

In Review ·Reported By 5 ·Updated 2022-03-31

Tableau CRM - Days in Current Stage in the Age widget on the Summary of Opportunity dashboard is not properly displaying

Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Templated Apps

Days in Current Stage in the Age widget on the Sales Analytics template Summary of Opportunity dashboard is not consistent with results as the values appear as Seconds the opportunity has spent in the current stage and not Days

Fixed - Winter '22 ·Reported By 1 ·Updated 2022-03-08

Einstein Analytics App creation fails when the total size of variables reaches the allowed limit

Einstein Analytics - Templated Apps

Einstein Analytics App creation fails when the total size of variables reaches the allowed limit , get an error - "insights.api.exceptions.InsightsApiException: insights.api.exceptions.InsightsApiException: Variable Values JSON: data value too large"

In Review ·Reported By 51 ·Updated 2022-02-15

Einstein Analytics - App "Manager" User is deactivated, loses "Manager" rights on reactivation

Analytics , Einstein Analytics - Apps , Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Templated Apps

A known issue is causing users with "Manager" access to Einstein Analytics Apps to lose "Manager" rights if the user is deactivated and reactivated. This can cause apps with only a single "Manager" to become "stuck" if that user is deactivated. Without any users with "Manager" access, the app cannot...

In Review ·Reported By 17 ·Updated 2022-02-15

Event Monitoring App - Dashboards and underlying reports capture the running user instead of the viewing user

Analytics , Einstein Analytics - Apps , Einstein Analytics - Templated Apps

The USER_ID field is showing the 'running user' instead of showing the user who is viewing the dashboard. When a user runs a dashboard, the user id for the dashboard event and each of the underlying report events is the user id of the user who created the dashboard (the running user), not the user...

In Review ·Reported By 10 ·Updated 2022-02-15

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