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Known Issues · Einstein Analytics - Templated Apps

EINSTEIN ANALYTICS: The "Sales Performance" page of the Sales Analytics "Executive Overview" Dashboard references unexpected query

Einstein Analytics - Templated Apps

When a user clicks "View Details" from the "Sales Performance" component within the "Executive Overview" dashboard from the Sales Analytics app, a different query is being used. This different query produces different (and unexpected) results.

In Review ·Reported By 0 ·Updated 3 days ago

Sales Analytics - "Trending" dashboard's waterfall buckets may be confusing if Opportunity's "Amount" has been updated after the "Close Date"

Einstein Analytics - Templated Apps

A known issue is impacting the calculation of Closed Won/Closed Lost buckets in the Sales Analytics App "Trending" waterfall chart. If an Opportunity that closed prior to the selected time frame has an amount updated, but no other changes, it will fall into both the Reopen AND Closed Won/Closed Lost...

In Review ·Reported By 0 ·Updated 11 days ago

Analytics - Event Monitoring Analytics App returns no results when Event Log Data is available

Einstein Analytics - Templated Apps , Summer 20

Some Event Monitoring Analytics customers have reported an intermittent issue where no results are available from both the [Event Log Name] Dataset(s) and [Event Log Name]WithUsers Dataset(s) after reconfiguring or creating a new Event Monitoring Analytics Apps version 49.0 after the Summer '20 release....

Fixed - Summer '20 Patch 19.0 ·Reported By 8 ·Updated 12 days ago

Sales Analytics App - Team Activities dashboard cannot be saved due to validation error

Einstein Analytics - Templated Apps

A known issue is preventing the "Team Activities" dashboard in the Sales Analytics App template from being saved due to a validation error. This is caused by a "compact" parameter within a "referenceLines" section of the dashboard. This presents with an error like the following: Error saving dashboard Validation...

In Review ·Reported By 0 ·Updated 17 days ago

Analytics - Apps based on classic Sales Wave and Service Wave templates unavailable in Summer '20

Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Templated Apps , Summer 20

A known issue has hidden apps based on classic Sales Wave and Service Wave templates. This has impacted the availability of custom assets stored in those apps. Impacted templates: “Sales Wave Analytics (Classic)” “Service Wave Analytics (Classic)” We are working to restore access to these te...

Fixed - Summer '20 Patch 14.0 ·Reported By 19 ·Updated 2020-07-28

Analytics - Deleting some templated apps may fail with a ' cannot read property ' error

Pardot , Einstein Analytics - Apps , Einstein Analytics - Templated Apps

A known issue may prevent the deletion of some templated apps. This issue may manifest with an error like the following: " cannot read 'getRelatedWorkflows' property of undefined "

Fixed - Summer '20 ·Reported By 31 ·Updated 2020-07-18

High Velocity Sales (HVS) Performance DataFlow doesn't run when EAC is disabled and Data Sync is enabled

Einstein Analytics - Apps , Einstein Analytics - Templated Apps

Unable to create High Velocity Sales App due to High Velocity Sales (HVS) Performance DataFlow not running when EAC is disabled and Data Sync is enabled

Fixed - Summer '20 Patch 11.0 ·Reported By 0 ·Updated 2020-07-09

Event Monitoring App - Dashboards and underlying reports capture the running user instead of the viewing user

Analytics , Einstein Analytics - Apps , Einstein Analytics - Templated Apps

The USER_ID field is showing the 'running user' instead of showing the user who is viewing the dashboard. When a user runs a dashboard, the user id for the dashboard event and each of the underlying report events is the user id of the user who created the dashboard (the running user), not the user...

In Review ·Reported By 2 ·Updated 2020-06-10

Event Monitoring App - Lightning event types might have missing URL information

Einstein Analytics - Templated Apps , Spring 20

All Event Monitoring Lightning event types that were created between the deployment of patch 224.20 (May 5th / 6th / 7th, 2020) and patch 224.22 (May 19th / 20th / 21st, 2020) have their URL field data replaced by "REDACTED". Both Event Log Files and Real-Time Event Monitoring are impacted.

Fixed - Spring '20 Patch 21.5 ·Reported By 0 ·Updated 2020-05-22

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