Known Issues · Einstein Analytics - Templated Apps

Einstein Behavior Scoring Dashboard displays no data

Pardot , Einstein Analytics - Apps , Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Templated Apps

When using the Einstein Behavior Scoring (EBS) dashboard in a B2BMA app, users may notice that no results display on this dashboard, but the other out-of-the-box dashboards display results.

In Review ·Reported By 26 ·Updated 2 days ago

High Velocity Sales - "Pending On Time" and "Pending Overdue" metrics are always null

Einstein Analytics - Templated Apps , High Velocity Sales

The "Pending On Time" and "Pending Overdue" columns are not populating with values in the "Sales Cadence Performance" dashboard that comes standard with the HVS app.

In Review ·Reported By 4 ·Updated 8 days ago

Creating a analytics dashboard template fails with "null value in entry: TemplateName=null"

Einstein Analytics - Apps , Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Templated Apps

When we create a template, we check to see what dependencies exist. The requirement for a dependency is that the asset comes from a template, so the code checks that the asset has a non-null templateAssetSourceName, which is set when an app is created from a template. However, if the asset is moved into...

In Review ·Reported By 1 ·Updated 13 days ago

Einstein Case Classification enablement may not complete with an endless loading icon

Einstein Analytics - Templated Apps , Einstein Discovery

When attempting to enable Einstein Case Classification in an org with more than 500 entities the loading icon may spin endlessly and the enablement does not complete.

Release In Progress - Summer '21 Patch 13.0 ·Reported By 3 ·Updated 22 days ago

[Accessibility] New Task from EA Dashboard is not announcing error on required field

Activities , Einstein Analytics - Apps , Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Data Integration , Einstein Analytics - Mobile , Einstein Analytics - Templated Apps

An error is received when navigating to a required field with no value. This error is not announced by screenreader

No Fix ·Reported By 2 ·Updated 29 days ago

Einstein Analytics - App "Manager" User is deactivated, loses "Manager" rights on reactivation

Analytics , Einstein Analytics - Apps , Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Templated Apps

A known issue is causing users with "Manager" access to Einstein Analytics Apps to lose "Manager" rights if the user is deactivated and reactivated. This can cause apps with only a single "Manager" to become "stuck" if that user is deactivated. Without any users with "Manager" access, the app cannot...

In Review ·Reported By 13 ·Updated 30 days ago

Einstein Analytics App creation fails when the total size of variables reaches the allowed limit

Einstein Analytics - Templated Apps

Einstein Analytics App creation fails when the total size of variables reaches the allowed limit , get an error - "insights.api.exceptions.InsightsApiException: insights.api.exceptions.InsightsApiException: Variable Values JSON: data value too large"

In Review ·Reported By 46 ·Updated 2021-07-02

Einstein Behavior Scoring (EBS) Dashboard displaying no results for 'All time periods'

Pardot , Einstein Analytics - Templated Apps

Instead of returning all results, using the 'All time periods' filter on the Einstein Behavior Scoring (EBS) dashboard displays no results.

In Review ·Reported By 1 ·Updated 2021-06-16

Platform - EventLogFile may not generate for some Sandboxes hosted on CS32, CS33, CS133

Platform , Einstein Analytics - Templated Apps

Some customers are reporting that Daily and Hourly Event Log Files are not being generated in Sandbox orgs hosted on CS32, CS33, CS133. Customers also report that the Event Monitoring Analytics App is only populating with sample data or outdated data as the Event Logs are not generated daily even...

In Review ·Reported By 15 ·Updated 2021-06-09

Tableau CRM (Einstein Analytics): Creating/Reconfiguring "Change Analytics" app spins endlessly

Einstein Analytics - Apps , Einstein Analytics - Templated Apps

Users are unable to create or reconfigure the "Change Analytics" app within Tableau CRM (Einstein Analytics). When attempting to do so, the app creation page gets stuck spinning and spinning and never progresses.

In Review ·Reported By 10 ·Updated 2021-06-08