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Known Issues · Einstein Analytics - Templated Apps

CRM Analytics - Adoption Analytics app Dataset Linkage dashboard shows inaccurate number of datasets

Einstein Analytics - Templated Apps

A known issue in the Adoption Analytics app is causing the Dataset Linkage dashboard to show inaccurate number of datasets and Total rows.

In Review ·Reported By 8 ·Updated 3 days ago

High Velocity Sales - "Pending On Time" and "Pending Overdue" metrics are always null

Einstein Analytics - Templated Apps

The "Pending On Time" and "Pending Overdue" columns are not populating with values in the "Sales Cadence Performance" dashboard that comes standard with the HVS app.

Fixed - Spring '22 Patch 1.0 ·Reported By 4 ·Updated 3 days ago

Einstein Case Classification enablement may not complete with an endless loading icon

Einstein Analytics - Templated Apps

When attempting to enable Einstein Case Classification in an org with more than 500 entities the loading icon may spin endlessly and the enablement does not complete.

Fixed - Summer '21 Patch 13.0 ·Reported By 3 ·Updated 3 days ago

Einstein Discovery: Stories from templates are not respecting which binary value to maximize

Einstein Analytics - Templated Apps

Stories created from templates are not respecting which binary value to maximizeStories from templates are not respecting which binary value to maximize

In Review ·Reported By 2 ·Updated 3 days ago

Tableau CRM - Einstein Forecasting App - My Performance dashboard shows incorrect date for Today

Einstein Analytics - Templated Apps

A known issue is causing the "Today" value on the "My Performance" dashboard in Einstein Forecasting Analytics to display the wrong date. This is a data freshness issue, generally caused by incremental sync behaviour regarding hard-deleted records.

In Review ·Reported By 4 ·Updated 2022-08-31

Template App Dataflow doesn't send notification emails for a particular error

Einstein Analytics - Templated Apps

When a dataflow is created using a template, the internal notification setting is set to "Never". If the following error occurs, the dataflow refers to the internal setting and doesn't send any notification email even though users set the notification setting to any other value than "Never" manually...

Fixed - Winter '23 Patch 2.0 ·Reported By 3 ·Updated 2022-08-17

Platform - EventLogFile may not generate for some Sandboxes hosted on CS32, CS33, CS133

Platform , Einstein Analytics - Templated Apps

Some customers are reporting that Daily and Hourly Event Log Files are not being generated in Sandbox orgs hosted on CS32, CS33, CS133. Customers also report that the Event Monitoring Analytics App is only populating with sample data or outdated data as the Event Logs are not generated daily even...

In Review ·Reported By 19 ·Updated 2022-08-08

Einstein Analytics App creation fails when the total size of variables reaches the allowed limit

Einstein Analytics - Templated Apps

Einstein Analytics App creation fails when the total size of variables reaches the allowed limit , get an error - "insights.api.exceptions.InsightsApiException: insights.api.exceptions.InsightsApiException: Variable Values JSON: data value too large"

In Review ·Reported By 60 ·Updated 2022-06-23

Tableau CRM - Customer Insights App is auto-installing, even if org doesn't have required licenses

Einstein Analytics - Templated Apps

A known issue is causing the Customer Insights App to attempt to auto-install when Tableau CRM is enabled, even if the environment does not have the necessary licenses. This should have no direct impact on any Tableau CRM-related functionality, though it will generate a "Failed" line in the Auto-Installed...

Fixed - Summer '22 Patch 1.0 ·Reported By 1 ·Updated 2022-04-14

Analytics - Service Analytics - App setup times out when the organization contains a large amount of Case History data

Analytics , Einstein Analytics - Templated Apps

For organizations with a large amount of Case History data, some steps in the Service Analytics setup wizard may time out.

In Review ·Reported By 2 ·Updated 2022-02-15

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