Salesforce Known Issues
Trailblazer Community

Known Issues · Einstein Analytics - Mobile

Analytics - Salesforce Mobile App displays "Error getting data from server" message when opening an Einstein Analytics Lens

Mobile , Einstein Analytics - Mobile , Winter 20

A known issue is causing Einstein Analytics Lenses viewed in the Salesforce Mobile App to display "Error getting data from server" messages.

In Review ·Reported By 10 ·Updated 12 days ago

Saved Views menu doesn't show up from embedded dashboards in Salesforce mobile app.

Einstein Analytics - Mobile

When a Dashboard has saved views, We are seeing issues in Salesforce mobile app where these saved views are not being shown when a dashboard is embedded in Lightning page. Expected Results: When a dashboard has a saved views, saved views menu needs to be displayed and allow users to change the view. Actual...

In Review ·Reported By 11 ·Updated 22 days ago

Einstein Analytics - [iPad] - Not able to open record because 'Open' button is missing

Analytics , Einstein Analytics - Mobile

[iPad] Not able to open record because 'Open' button is missing

Fixed in version 218-analytics-iOS-v6.0.1 ·Reported By 2 ·Updated 24 days ago

Analytics Studio - Some Chart tooltips not showing up in iOS

Einstein Analytics - Mobile

When selecting a plot in a Chart, the tooltip doesn’t display for some Chart Types. The behaviour is reproducible in Spring '19 and Summer '19 in iOS. Not reproducible in Android.

In Review ·Reported By 3 ·Updated 25 days ago

[EA App-iOS] Dashboard remains visible in Einstein Analytics Mobile app when searched even when "Available on mobile" checkbox is unchecked

Einstein Analytics - Mobile

Even when "Available on mobile" checkbox is not checked in a Dashboard, the dashboard remains available in Einstein analytics mobile app when searched.

Scheduled - Summer '21 ·Reported By 1 ·Updated 2020-12-22

Einstein Analytics: Ability to track Android mobile users usage via Einstein Analytics Mobile App

Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Mobile , Einstein Analytics - Templated Apps

Ability to track users usage logging in via Analytics App via Android phones At this time we are not able to provide a way to track the usage of the mobile users logging in via the Analytics App. Allow to log all the usage.

In Review ·Reported By 2 ·Updated 2020-12-03

Mobile - Einstein Analytics - Filters may not be applied properly to an EA dashboard in mobile app

Mobile , Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Mobile

In both the Salesforce mobile app and the Einstein Analytics mobile app filters applied to an Einstein Analytics dashboard may not work as expected.

No Fix ·Reported By 1 ·Updated 2020-11-11

Global filter does not populate values on dashboards when bindings are used across pages in Einstein Analytics Mobile app

Einstein Analytics - Mobile

The Einstein Analytics Mobile app doesn't populate values when a global filter is used across different pages on a saql step with bindings. The same dashboard successfully populates values when viewed in a browser however the same values are blank when viewed from the EA Mobile app.

In Review ·Reported By 0 ·Updated 2020-10-21

Newly created "Login As" user unable to login into Analytics Studio

Authentication , Einstein Analytics - Apps , Einstein Analytics - Mobile , Winter 21

In Winter'21 Orgs, Newly created "Login As" user unable to login into Analytics Studio.

Fixed - Winter '21 Patch 7.0 ·Reported By 44 ·Updated 2020-10-19

1 to 10 of 22 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.