Salesforce Known Issues
Trailblazer Community

Known Issues · Einstein Analytics - Apps

Einstein Behavior Scoring Dashboard displays no data

Pardot , Einstein Analytics - Apps , Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Templated Apps

When using the Einstein Behavior Scoring (EBS) dashboard in a B2BMA app, users may notice that no results display on this dashboard, but the other out-of-the-box dashboards display results.

Scheduled - Spring '22 ·Reported By 30 ·Updated Yesterday

Tableau CRM: Cannot unshare files shared with InsightsApplication

Einstein Analytics - Apps

Users are unable to remove shares with Analytics Apps when a File is shared with two or more Apps. The user can remove Share of the first App but cannot remove shares with the rest of the apps. This happens because after the first share is removed, the file gets into an "un-published" state, blocking...

In Review ·Reported By 0 ·Updated 4 days ago

Tableau CRM - Favorited Apps cannot be shared from Favorites menu

Einstein Analytics - Apps

A known issue is causing the Share option for an App accessed from the Favorites menu to be "Read-Only". Access cannot be changed from this screen, and the app name is missing from the info text.

In Review ·Reported By 0 ·Updated 4 days ago

Some event monitoring app datasets are not retrieving data

Einstein Analytics - Apps

Existing event data is not getting populated into Event Monitoring Analytics datasets after the app is created and the dataflow finishes.

In Review ·Reported By 39 ·Updated 9 days ago

Tableau CRM - Row-level sharing source information for [object] is missing error when Restoring Dataset to a previous version

Einstein Analytics - Apps , Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Data Integration

When trying to restore a dataset to its previous version, the error "Row-level sharing source information for [object] is missing" is returned, and the restore job is unsuccessful. This can occur with any object.

In Review ·Reported By 0 ·Updated 9 days ago

Einstein Analytics - App "Manager" User is deactivated, loses "Manager" rights on reactivation

Analytics , Einstein Analytics - Apps , Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Templated Apps

A known issue is causing users with "Manager" access to Einstein Analytics Apps to lose "Manager" rights if the user is deactivated and reactivated. This can cause apps with only a single "Manager" to become "stuck" if that user is deactivated. Without any users with "Manager" access, the app cannot...

In Review ·Reported By 15 ·Updated 10 days ago

Summer '20: Uninstalling a package with a field included on a dataset results in error: Non top level entity: 0Fc*

Packaging , Einstein Analytics - Apps , Einstein Analytics - Data Integration

In orgs on the Summer '20 major Salesforce release, we are seeing similar errors to the below when uninstalling a package with a field included on a dataset Error: 1802406352-20360380 (894020651)

In Review ·Reported By 44 ·Updated 11 days ago

Analytics - Deleting some templated apps may fail with a ' cannot read property ' error

Pardot , Einstein Analytics - Apps , Einstein Analytics - Templated Apps

A known issue may prevent the deletion of some templated apps. This issue may manifest with an error like the following: " cannot read 'getRelatedWorkflows' property of undefined "

Fixed - Summer '20 ·Reported By 31 ·Updated 11 days ago

Einstein Analytics - [Print Preview] Long EA dashboards are cut off in PDF download and not paginating

Einstein Analytics - Apps , Einstein Analytics - Dashboards/Lenses , Summer 20

The long EA dashboard is only printing the first page if we are using Print Preview option, even though there is more content.

Fixed - Summer '20 Patch 16.0 ·Reported By 21 ·Updated 11 days ago

Einstein Analytics: [Actions] [Communities] Open Record not working in Spring '20 for Analytics Dashboards in Communities

Communities , Einstein Analytics - Apps , Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Templated Apps , Spring 20

In communities, if you disable Setup/Analytics/Settings "Open Salesforce records in new browser tabs", then Open Record doesn't open records in communities correctly

Fixed - Spring '20 ·Reported By 15 ·Updated 11 days ago

1 to 10 of 75 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.