Salesforce Known Issues
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Known Issues · Data Loader

Data Loader OAuth login fails with error "Can't access this page We don't support this browser"

API , Data Loader

When non Admin users attempt to use the OAuth login option with Data Loader on Windows machines, they may encounter the following error message that prevents log in. Can't access this page We don't support this browser. Try opening this page in a supported browser. Data Loader uses SWT to render...

In Review ·Reported By 17 ·Updated 11 days ago

Quotes Sync is adding decimal places and changing the Unit Price on Quote Line Items

API , Data Loader

When inserting a Quote Line Item record via API(Data Loader, Apex), it adds additional decimal places during quote sync. This occurs when Multi-Currency is enabled and the decimal place is set to 4.

Fixed - Spring '21 ·Reported By 2 ·Updated 11 days ago

Entity History Created Date is not being set properly for custom objects

Custom Objects , Data Loader

When specifying the created date via an Insert call with the Data Loader for a custom object with "create audit field record" permission enabled, the custom object record has the expected created date but the History related list will show the date of the import instead of the value specified in the...

In Review ·Reported By 1 ·Updated 11 days ago

New is not a standard action and cannot be overridden for DocumentChecklistItem object error

Data Loader , Metadata , Winter 20 , Spring 20

If you try to retrieve/deploy DocumentChecklistItem object on a spring20 org(v. 224) you may receive this error message: "New is not a standard action and cannot be overridden for DocumentChecklistItem object", with a package.xml similar to the following. <?xml version="1.0" encoding="UTF-8"?> <Package...

Fixed - Summer '20 Patch 2.0 ·Reported By 1 ·Updated 11 days ago

18-Character ID not being considered insensitive when performing data update from API

API , Data Loader

18-Character ID not being considered insensitive when performing data update from API (I.e: workbench). According to the document below, 18-Character IDs should be considered insensitive. https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/field_types.htm?search_text=Field%20Types "TSome...

Fixed - Spring '20 Patch 14.0 ·Reported By 1 ·Updated 11 days ago

Custom campaign influence records are not deleted when an associated campaign is deleted.

Campaigns , Data Loader

Custom campaign influence records are not deleted when an associated campaign is deleted. This blocks further changes to related opportunity records.

Fixed ·Reported By 0 ·Updated 11 days ago

Unable to save Data Loader field mapping sdl file on Mac OS 10.5 Catalina

API , Data Loader

Using Data Loader on MacOS 10.15 Catalina and selecting to "Create or Edit a Map" on Step 3: Mapping for any Data Loader operation (i.e. Insert), saving a new SDL mapping file, and then selecting to "Save Mapping" once again and attempting to re-save the file or create a new renamed mapping file causes...

In Review ·Reported By 10 ·Updated 22 days ago

The import wizard fails with a generic error.

Data Loader

Some customers using the import wizard may encounter difficulty importing one or more files even though all of the data is correctly formatted and all required fields are present.

In Review ·Reported By 736 ·Updated 25 days ago

Data Loader "Query request size" always defaults to 500 regardless of value specified in settings

API , Data Export , Data Loader

When using the Data Loader to run an export (query()) and/or export all (queryAll()) operation, the value set in Data Loader's "Query request size" setting is not being honored or used and batches are being processed using the default value of 500 rows or records. SOAP API Developer Guide - QueryOptions...

In Review ·Reported By 14 ·Updated 2021-09-06

Data Loader OAuth login may fail when using saved usernames and Server host setting is changed unexpectedly

Data Loader , Sandbox

When attempting to login using Data Loader's OAuth option, users encounter a generic error: Please check your username and password. If you still can't log in, contact your Salesforce administrator. And no login attempt may be present or recorded in the user record's login history. In addition,...

In Review ·Reported By 38 ·Updated 2021-08-12

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