Salesforce Known Issues
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Known Issues · Data Import Wizard

Transfer Quick Text Feature Under Mass Transfer Records Loads Unable to Access Page

Service , Data Import Wizard

System Admins and users with permissions are unable to access the Transfer Quick Text feature under Mass Transfer Records.

In Review ·Reported By 0 ·Updated 16 days ago

Data Import Wizard email alert reflects incomplete figures

Data Import Wizard

Some customers may observe that the sum of Created, Updated, Ignored, Failed and Rejected rows in the email alert doesn't match the total number of rows in the imported csv file when using the Data Import Wizard.

In Review ·Reported By 7 ·Updated 28 days ago

Data Import Wizard generates error occasionally when moving the next page, Field Mapping page

Data Import Wizard

Data Import Wizard generate the “Looks like there's a problem.” error message, when moving the next page, Field mapping page. Two conditions to occur this issue. 1. This issue occurs when Data Import Wizard had been back to the initial page from the field mapping page. 2. Launch Data Import Wizard...

In Review ·Reported By 0 ·Updated 2021-06-09

Matching by email in Data Import Wizard during upsert causes an error requiring View All Data for certain profiles

Data Import Wizard

Matching by email address when upserting Contacts with the new Data Import Wizard still requires view all data. When viewing the import batch via Setup | Jobs | Bulk Data Load Jobs shows an error "Invalid Batch: Failed to process CSV file. Upsert requires view all data on a non-unique custom index....

Fixed - Spring '17 Patch 1.0 ·Reported By 1 ·Updated 2021-05-26

Data Import Wizard match by Name doesn't work when Name field is encrypted with Deterministic Case Sensitive or Insensitive

Platform Encryption , Data Import Wizard

When the standard Name field on an object is encrypted with Platform Encryption Deterministic schema, Data Import Wizard (DIW) should be able to match existing records with Name or Name+Site for Account as an example. However, despite the import showing as successful the records are not actually processed...

In Review ·Reported By 4 ·Updated 2021-01-13

Data Import Wizard takes several minutes to load when the Recent Import Jobs have many batches and/or large result files

Data Import Wizard

If a user has performed several large data loads (both over all record counts and a high number of batches) via the BULK API, accessing the Data Import Wizard via setup may result in long load times. The Data Import Wizard page may take up to 10 minutes to load and only displays a blank white screen...

In Review ·Reported By 1 ·Updated 2020-10-13

Data Import Wizard performance issue

Data Import Wizard

When an org has many custom fields on an object and many permission sets assigned to a user, it takes too long for lists to load so timeouts may occur or generalized slowness experienced.

No Fix ·Reported By 1 ·Updated 2020-08-21

Data Import Wizard loads blank values for Mailing Country and Mailing State when using State and Country Picklists

Data Import Wizard

In some organizations, when inserting or updating the Mailing Country or Mailing State using the Data Import Wizard, blank values will instead be inserted, and the country and state will instead be inserted into the Mailing Street field. This does not occur when users have either the Modify All data...

No Fix ·Reported By 7 ·Updated 2020-07-28

Monitor Bulk Data Load Jobs shows completed job more than last 7 days.

Data Loader , Data Import Wizard

Monitor Bulk Data Load Jobs shows complete job more than last 7 days if batches are stuck with “Queued”,  "In Process" or "Not Processed" Status.

In Review ·Reported By 3 ·Updated 2020-07-23

Returned BULK Data Load Job page with Salesforce Classic, when launching Data Import Loader from setup

Lightning , Data Import Wizard

After launching Data Import Wizard from setup and importing data completely, BULK Data Load Job page appears as expected. However, the page is loaded in Salesforce Classic UI though the UI is set with Lightning Experience.

No Fix ·Reported By 5 ·Updated 2020-07-21

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