Salesforce Known Issues
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Known Issues · Data Export

Users unable to export Joined Report in Lightning. Receiving "An internal Server error has occurred"

Data Export , Lightning , Operational Analytics - Reports

Some of the Salesforce customers and their users reported an issue where they are not able to export Joined Reports in Lightning. Users are receiving an error "An internal Server error has occurred" on the screen.

In Review ·Reported By 38 ·Updated 5 days ago

Weekly Data Export not completing when Entity History is included.

Data Export

Some customers may find that their Weekly/Monthly Data Export requested via Setup || Data Management || Data Export is not completing when EntityHistory is included. This occurs due to a current inefficiency in the query that is run to process that table. In some cases the export may eventually complete...

In Review ·Reported By 23 ·Updated 30 days ago

Data Export Files are Inconsistent

Data Export

The files of Data Export are of inconsistent size. They do not include the attachment files even though "Include images, documents, and attachments" and "Include Salesforce Files and Salesforce CRM Content document versions" is checked when Data Export is kicked off. This issue does not happen consistently....

In Review ·Reported By 10 ·Updated 30 days ago

Data Loader "Query request size" always defaults to 500 regardless of value specified in settings

API , Data Export , Data Loader

When using the Data Loader to run an export (query()) and/or export all (queryAll()) operation, the value set in Data Loader's "Query request size" setting is not being honored or used and batches are being processed using the default value of 500 rows or records. SOAP API Developer Guide - QueryOptions...

In Review ·Reported By 11 ·Updated 2020-10-26

Full data export truncates Long Text Area fields if the object also contains compound fields

Data Export , Metadata

Weekly or monthly exports truncate Long Text Area fields to 255 characters if the object contains custom compound field types such as a Geolocation field. Compound Field Considerations and Limitations If...

In Review ·Reported By 12 ·Updated 2020-10-17

Unable to schedule job when Locale is set to "Spanish (Peru)".

Data Export , Winter 19

If as user's Locale is set to "Spanish (Peru)" they will encounter an error when trying to save a scheduled job, the most common one being the Weekly Data Export feature when trying to schedule recurring jobs.

In Review ·Reported By 1 ·Updated 2020-04-05

Translation Workbench export fails

Content and Files , Data Export

Translation Workbench Export fails when UserCustomBadge is set for Community

Fixed - Winter '20 Patch 14.0 ·Reported By 3 ·Updated 2019-12-07

Data Export files aren't migrated during org migration

Data Export

Customers may observe that that their data export files disappear within 48 hours even though a new export request hadn't been submitted to the export queue. This could be a result of the org being migrated to a new instance after the the export completes.

In Review ·Reported By 1 ·Updated 2019-10-08

Data Export fails to complete when the SOS Session object is included

Data Export

Organizations that have SOS Session enabled will notice that Data Exports fail to complete processing when the SOS Session object is included in the export and at least one record in that object contains information in the Video Session ID field.

In Review ·Reported By 1 ·Updated 2019-01-25

Error consistently encountered when attempting to unzip 1 full data export's zip file

Data Export

You may encounter errors upon attempting to unzip full data export files using Terminal on a Mac you may see: "End-of-central-directory signature not found. Either this file is not a zipfile, or it constitutes one disk of a multi-part archive. In the latter case the central directory and zipfile comment...

No Fix ·Reported By 9 ·Updated 2018-10-30

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