Salesforce Known Issues
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Known Issues · Content and Files

Static resources, documents, attachments failed to load or return 404 Not Found

AppExchange , Content and Files , Packaging , Sandbox , Winter 20 , Spring 20

A recent automated process incorrectly identified and displaced static resources (Created before January 23rd, 2019) which could result in customers receiving Static resource failed to load errors, or 404 not found failures when attempting to retrieve attachments and documents. Salesforce is actively...

In Review ·Reported By 194 ·Updated 2 days ago

Global Search Results component does not display Content records, throws ISE.

Content and Files , Communities

Experience Sites Global search is not working for ManagedContent. The search returns an error whenever search results contain at least one ManagedContent record. Error ID: 668652010 "This page has an error. You might just need to refresh it. Action failed: cmsAuthor:cmsRecordCompactLayout$controller$init...

In Review ·Reported By 18 ·Updated Yesterday

Summer 22 - CMS Collections - Cannot change priority order for content items in each collection with "Move up" or "Move Down"

Content and Files , Communities , Summer 22

CMS Collections - Cannot change priority order for content items in each collection with "Move up" or "Move Down"

In Review ·Reported By 0 ·Updated Yesterday

Accessing Public Links within Lightning Experience may result in the page failing to load or loading with an error

Content and Files , User Interface , Lightning

In Lightning Experience, Public Links such as those generated from the "Share via link" option for Folders may intermittently fail to load the content for the page or result in an error message upon page load. Some example error message that may display include: "Can't load the list view. View More"...

In Review ·Reported By 1 ·Updated 3 days ago

Summer ’22 - Asset files deployed in a zip file fail to load when used in LWC

Content and Files , Communities , Lightning , Summer 22

Asset file used in LWC component fails to load with error:: Failed to load resource: net::ERR_CONTENT_LENGTH_MISMATCH.

In Review ·Reported By 0 ·Updated 5 days ago

ContentDocument SharingPrivacy is not always persisted correctly when adding Related Records to Notes.

Apex , Content and Files

ContentDocument SharingPrivacy is not always persisted correctly when adding Related Records to Notes when disabling after enabling it.

In Review ·Reported By 2 ·Updated 8 days ago

Custom error messages not displayed in Lightning Experience when uploading files

Apex , Content and Files , Summer 17

Server error messages (added via addError() for instance) are not displayed in various scenarios (e.g. file upload) in Lightning Experience. They are displayed as expected in Classic.

In Review ·Reported By 194 ·Updated 11 days ago

Feature Request: Add ability to select existing Salesforce Files for images in Lightning Knowledge articles

Content and Files , Service , Knowledge , Spring 18 , Lightning

This Known Issue (KI) is a continuation of the previous one here: Images added to a Rich Text Area field on a Knowledge Article created in Lightning are visible only to the creator https://success.salesforce.com/issues_view?id=a1p3A000000mCiTQAU Reference: W-4428041 With Spring '18 the KI above...

In Review ·Reported By 66 ·Updated 22 days ago

Creating a file for users with Root Folders can result in error.

Content and Files

When an Integration User creates a ContentVersion for another user. This failed for those users who had Root Folders present in the database since the code would try to create a ContentDocumentLink between the ContentVersion and the Root Folder (ContentFolder). - Actual Result ContentVersion creation...

Scheduled - Winter '23 ·Reported By 0 ·Updated 29 days ago

Email Message FeedItem Inline Images show as Broken after My Domain is deployed

Content and Files , Service , Service Cloud Console

Preview image no longer loads in email feed items in Service Console as well as images are broken when attempting to load the images separately. This occurs post deployment of the My Domain.

In Review ·Reported By 72 ·Updated 2022-04-27

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