Salesforce Known Issues
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Known Issues · Content and Files

ContentVersion VersionData is null in Apex triggers in LEX but there are values in Classic

Apex , Content and Files

The ContentVersion.VersionData field is being returned NULL to Apex Triggers when used in Lightning Experience. This issue is not reproducible when a user is on Classic UI. The issue can be reproduced with triggers BeforeInsert, AfterInsert, BeforeUpdate, AfterUpdate. Affected Apex Triggers are found...

In Review ·Reported By 30 ·Updated 3 days ago

Salesforce CMS - "Unfortunately, there was a problem." is displayed when creating a Salesforce CRM collection using a custom metadata type

Content and Files , Communities

When using Salesforce CMS (Content Management System), if a custom metadata type is chosen as a Salesforce CRM collection, the user will be presented with "Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your administrator with the error ID shown here...

In Review ·Reported By 1 ·Updated 3 days ago

Misleading error returned to end users - "We can’t save your updates because the number of note versions saved in a 24-hour period has been exceeded."

Content and Files

This particular issue was observed by end users when saving Notes to Case records. The following couple of errors popped up during the Save operation attempts. 1] REQUEST_LIMIT_EXCEEDED: We can’t save your updates because the number of note versions saved in a 24-hour period has been exceeded....

In Review ·Reported By 7 ·Updated 4 days ago

Salesforce CMS truncates uploaded content over 40 characters in length.

Content and Files

When uploading content with long filenames to Salesforce CMS, the file will be truncated from the left to 40 characters on subsequent downloads. The full filename will still display within the workspace, it is only truncated when downloaded.

In Review ·Reported By 3 ·Updated 6 days ago

Editing File sharing in the Who Can Access section can become compressed when scrolling through the list

Content and Files , Sharing , Lightning

Some users are reporting that when a editing sharing for a File with the Who Can Access sharing section expanded it becomes compressed while scrolling if there are 26 - 29 or 51-54 shares in the list. Other increments may be affected by this issue, and it is only cosmetic - though challenging to review...

In Review ·Reported By 1 ·Updated 6 days ago

Content Document association to AuthorizationFormText fails for files inside a Library

Content and Files

When associating Content Documents to Authorization Form Text records, the association will fail if the document is inside a Library.

In Review ·Reported By 1 ·Updated 6 days ago

Unable to insert image inline on Note in experience site context

Content and Files , Communities

In experience site, insert image inline on Note fails with "Unable to upload the image" error for site user license.

In Review ·Reported By 10 ·Updated 16 days ago

File preview may fail to generate for some files in IND5 instance

Content and Files , Summer 21

In IND5 instance, the rendition of file preview may sometimes fail even if the file size is less than 10MB. This is due to the amount of graphics and data that can cause time out because it takes longer to process the rendition.

In Review ·Reported By 8 ·Updated 17 days ago

Unable to search content of few .PPT files

Content and Files , Search

Searching for the content of few .PPT files will not return any result

In Review ·Reported By 1 ·Updated 17 days ago

Experience Site autocomplete search does not search for Salesforce CMS Content for community users

Content and Files , Communities

Experience Site autocomplete search does not search for Salesforce CMS Content for community users

In Review ·Reported By 4 ·Updated 18 days ago

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