Salesforce Known Issues
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Known Issues · Content and Files

Mass email or List email with attachment throws an Internal Server Error

Activities , Content and Files

Attachment from the Mass email/List email throws Internal Server Error: 391888365-94289 (1540368060)

In Review ·Reported By 4 ·Updated Today

Error 'Can't upload <FileNameHere>' when using 'Contact Support Form' component to upload and 'Attach File' in community

Content and Files

As per the release notes: Populate Custom Fields When Uploading Files http://releasenotes.docs.salesforce.com/en-us/winter19/release-notes/rn_networks_files_custom_fields.htm However, this feature does not currently apply when the 'Attach File' option is selected for the standard 'Contact Support...

In Review ·Reported By 21 ·Updated 4 days ago

Unable to add CMS channel to workspace

Content and Files , Communities

Channel association to a workspace was failing because the workspace contains a really large number of records (~200k). Error message receives in the email at sys Admin: We couldn't add the channel to the “workspace__name” content workspace. Try.For help, contact your Salesforce admin.

No Fix ·Reported By 0 ·Updated 4 days ago

Custom error messages not displayed in Lightning Experience when uploading files

Apex , Content and Files , Summer 17

Server error messages (added via addError() for instance) are not displayed in various scenarios (e.g. file upload) in Lightning Experience. They are displayed as expected in Classic.

In Review ·Reported By 223 ·Updated 8 days ago

Files Connect - Sharepoint Connector fails to display files when a Library has Taxonomy field

Content and Files

Users can get "Can't access external source. External data source is unavailable because of an error." when accessing Sharepoint files in Salesforce. The data sources can be setup and synced but when trying to access folders showing in Chatter or the Files tab the error exists. This is caused when...

In Review ·Reported By 1 ·Updated 10 days ago

Feature Request: Add ability to select existing Salesforce Files for images in Lightning Knowledge articles

Content and Files

This Known Issue (KI) is a continuation of the previous one here: Images added to a Rich Text Area field on a Knowledge Article created in Lightning are visible only to the creator https://success.salesforce.com/issues_view?id=a1p3A000000mCiTQAU Reference: W-4428041 With Spring '18 the KI above...

In Review ·Reported By 74 ·Updated 16 days ago

ContentFolder creation fails in Apex test context

Apex , Content and Files , Sandbox

ContentFolder creation fails with error: INVALID_CROSS_REFERENCE_KEY in Apex test context, if the parent ContentWorkspace is created in the same test. The issue does not manifest when the same code is executed outside the test context. The behavior is seen only on sandbox orgs hosted in hyperforce i...

In Review ·Reported By 4 ·Updated 16 days ago

File upload issue - not able to insert ContentDistribution in ContentVersion trigger after insert context

Apex , Content and Files

Content version field TagCsv is causing issues(case sensitive match). due to this ContentDistribution insert in trigger fails with INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY [CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY]. The issue only occurs when using the TagCsv field on the ContentVersion object....

Scheduled - Summer '23 ·Reported By 0 ·Updated 21 days ago

FeedAuxBodyRecordSummary shows Broken Images in Communities 'Feed' component

Content and Files , Communities

Custom Tab Styles Display as Broken Images in Communities 'Feed' component

Fixed - Spring '23 Patch 3.0 ·Reported By 1 ·Updated 2022-12-22

Email Message FeedItem Inline Images show as Broken after My Domain is deployed

Content and Files , Service , Service Cloud Console

Preview image no longer loads in email feed items in Service Console as well as images are broken when attempting to load the images separately. This occurs post deployment of the My Domain.

In Review ·Reported By 85 ·Updated 2022-12-20

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