Salesforce Known Issues
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Known Issues · Content and Files

Email Message FeedItem Inline Images show as Broken after My Domain is deployed

Content and Files , Service , Service Cloud Console

Preview image no longer loads in email feed items in Service Console as well as images are broken when attempting to load the images separately. This occurs post deployment of the My Domain.

In Review ·Reported By 57 ·Updated Today

Feature Request: Add ability to select existing Salesforce Files for images in Lightning Knowledge articles

Content and Files , Service , Knowledge , Spring 18 , Lightning

This Known Issue (KI) is a continuation of the previous one here: Images added to a Rich Text Area field on a Knowledge Article created in Lightning are visible only to the creator https://success.salesforce.com/issues_view?id=a1p3A000000mCiTQAU Reference: W-4428041 With Spring '18 the KI above...

In Review ·Reported By 50 ·Updated 2 days ago

Images inserted from Salesforce CMS don’t render in the new drag and drop email builder

Content and Files , Pardot

When using the drag and drop email builder, images added to the content of an email from Salesforce CMS don’t render and instead display as a broken image icon. Any email sent that references the image will also render as a broken image icon.

Scheduled - Summer '21 ·Reported By 35 ·Updated Yesterday

Lightning: Note's body may be truncated when quickly entered upon creation from a record's Notes related list

Content and Files , User Interface

When users quickly enter a New Note's title and quickly tab or click into the body and/or paste text they may find the note's body is not captured as a part of the asynchronous save operation of the Title. Inputting a title into a note initiates a automatic save operation. If the body of the note...

In Review ·Reported By 20 ·Updated Today

Salesforce CMS truncates uploaded content over 40 characters in length.

Content and Files

When uploading content with long filenames to Salesforce CMS, the file will be truncated from the left to 40 characters on subsequent downloads. The full filename will still display within the workspace, it is only truncated when downloaded.

In Review ·Reported By 1 ·Updated Yesterday

Experience Site autocomplete search does not search for Salesforce CMS Content for community users

Content and Files , Communities

Experience Site autocomplete search does not search for Salesforce CMS Content for community users

In Review ·Reported By 4 ·Updated 3 days ago

Custom error messages not displayed in Lightning Experience when uploading files

Apex , Content and Files , Summer 17

Server error messages (added via addError() for instance) are not displayed in various scenarios (e.g. file upload) in Lightning Experience. They are displayed as expected in Classic.

In Review ·Reported By 148 ·Updated 6 days ago

ContentVersion VersionData is null in BeforeInsert Trigger in LEX but there are values in Classic

Apex , Content and Files

The ContentVersion.VersionData field is being returned NULL to Apex Triggers when used in Lightning Experience. This issue is not reproducible when a user is on Classic UI. Affected Apex Triggers are found to cause failures in File Uploads when used in a certain way.

In Review ·Reported By 29 ·Updated 6 days ago

Error 'Can't upload <FileNameHere>' when using 'Contact Support Form' component to upload and 'Attach File' in community

Content and Files , Service , User Interface , Communities

As per the release notes: Populate Custom Fields When Uploading Files http://releasenotes.docs.salesforce.com/en-us/winter19/release-notes/rn_networks_files_custom_fields.htm However, this feature does not currently apply when the 'Attach File' option is selected for the standard 'Contact Support...

In Review ·Reported By 10 ·Updated 11 days ago

Error message is displayed after the file is deleted from the File detail page

Content and Files , Mobile

Some customers may have observed the following error when attempting to delete a file in Lightning Experience. Looks like there's a problem. We couldn't find the record you're trying to access. It may have been deleted by another user, or there may have been a system error. Ask your administrator...

In Review ·Reported By 11 ·Updated 12 days ago

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