Salesforce Known Issues
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Known Issues · Content and Files

Static resources, documents, attachments failed to load or return 404 Not Found

AppExchange , Content and Files , Packaging , Sandbox , Winter 20 , Spring 20

A recent automated process incorrectly identified and displaced static resources (Created before January 23rd, 2019) which could result in customers receiving Static resource failed to load errors, or 404 not found failures when attempting to retrieve attachments and documents. Salesforce is actively...

In Review ·Reported By 192 ·Updated 4 days ago

Unable to create a "Public Link" for Files that have been added to or shared to a Library

Content and Files

This is known to occur in, but may not be limited to, Essentials Edition. When Content or a File is shared to a Library in Lightning Experience, customers are no longer able to create a "Public Link." Three default levels of library permissions are established by default automatically: - Viewer -...

In Review ·Reported By 15 ·Updated 3 days ago

Experience Site search fails for Content when the Content contains an image

Content and Files , Communities , Winter 22

Search for Content fails in Experience sites when the Content contains an image.

In Review ·Reported By 9 ·Updated 4 days ago

Email Message FeedItem Inline Images show as Broken after My Domain is deployed

Content and Files , Service , Service Cloud Console

Preview image no longer loads in email feed items in Service Console as well as images are broken when attempting to load the images separately. This occurs post deployment of the My Domain.

In Review ·Reported By 67 ·Updated 5 days ago

Content Delivery method is not available anymore for PDF file

Content and Files

Content Delivery method is not available anymore for PDF file where the method used to be available and doc states it is still available.

Scheduled - Spring '22 ·Reported By 4 ·Updated 4 days ago

Feature Request: Add ability to select existing Salesforce Files for images in Lightning Knowledge articles

Content and Files , Service , Knowledge , Spring 18 , Lightning

This Known Issue (KI) is a continuation of the previous one here: Images added to a Rich Text Area field on a Knowledge Article created in Lightning are visible only to the creator https://success.salesforce.com/issues_view?id=a1p3A000000mCiTQAU Reference: W-4428041 With Spring '18 the KI above...

In Review ·Reported By 54 ·Updated 10 days ago

Pasting Image into Email Quick Action is setting the whole Organization as a Viewer of the Content Document uploaded

Content and Files , Email Clients

Pasting Image into Email Quick Action is setting the whole Organization as a Viewer of the Content Document uploaded.

In Review ·Reported By 4 ·Updated 10 days ago

Spring' 20 - New Note dialog taking 40+ seconds to come up and page is also refreshed

Content and Files , Spring 20

Some customers may have observed quite a few discrepancies when creating a 'New Note' post-upgrade to Spring '20, some of the issues we're seeing are as follows: 1. A white box pop-up will appear and doesn't load. 2. The cursor is sometimes glitching and the button is already greyed out. 3. Loading...

Fixed - Spring '20 Patch 6.0 ·Reported By 57 ·Updated 11 days ago

Spring '20 - Drag and drop not available on Files or Attachments related lists

Content and Files , Lightning , Spring 20

In Lightning Experience in Spring '20, drag and drop of files onto the Files or Attachments related list does not upload the file to the related list when the related list is empty.

Fixed - Spring '20 Patch 6.0 ·Reported By 40 ·Updated 11 days ago

Guest users are unable to upload a file in a community when "Reassign new records created by guest users to the default owner" is enabled for ContentV

Content and Files , Communities

When a guest community user attempts to upload a file in a community, the new setting causes the file upload to error out when guest users do not have access to the default owner's user record. Actual - Guest user receives a can't upload file error. Expected - Guest user is able to upload f...

Fixed - Spring '20 Patch 7.0 ·Reported By 14 ·Updated 11 days ago

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