Known Issues · Content and Files
Static resources, documents, attachments failed to load or return 404 Not Found
AppExchange , Content and Files , Packaging , Sandbox , Winter 20 , Spring 20
A recent automated process incorrectly identified and displaced static resources (Created before January 23rd, 2019) which could result in customers receiving Static resource failed to load errors, or 404 not found failures when attempting to retrieve attachments and documents. Salesforce is actively...
In Review ·Reported By 192 ·Updated 4 days ago
Unable to create a "Public Link" for Files that have been added to or shared to a Library
This is known to occur in, but may not be limited to, Essentials Edition. When Content or a File is shared to a Library in Lightning Experience, customers are no longer able to create a "Public Link." Three default levels of library permissions are established by default automatically: - Viewer -...
In Review ·Reported By 15 ·Updated 3 days ago
Experience Site search fails for Content when the Content contains an image
Content and Files , Communities , Winter 22
Search for Content fails in Experience sites when the Content contains an image.
In Review ·Reported By 9 ·Updated 4 days ago
Email Message FeedItem Inline Images show as Broken after My Domain is deployed
Content and Files , Service , Service Cloud Console
Preview image no longer loads in email feed items in Service Console as well as images are broken when attempting to load the images separately. This occurs post deployment of the My Domain.
In Review ·Reported By 67 ·Updated 5 days ago
Content Delivery method is not available anymore for PDF file
Content Delivery method is not available anymore for PDF file where the method used to be available and doc states it is still available.
Scheduled - Spring '22 ·Reported By 4 ·Updated 4 days ago
Content and Files , Service , Knowledge , Spring 18 , Lightning
This Known Issue (KI) is a continuation of the previous one here: Images added to a Rich Text Area field on a Knowledge Article created in Lightning are visible only to the creator https://success.salesforce.com/issues_view?id=a1p3A000000mCiTQAU Reference: W-4428041 With Spring '18 the KI above...
In Review ·Reported By 54 ·Updated 10 days ago
Content and Files , Email Clients
Pasting Image into Email Quick Action is setting the whole Organization as a Viewer of the Content Document uploaded.
In Review ·Reported By 4 ·Updated 10 days ago
Spring' 20 - New Note dialog taking 40+ seconds to come up and page is also refreshed
Some customers may have observed quite a few discrepancies when creating a 'New Note' post-upgrade to Spring '20, some of the issues we're seeing are as follows: 1. A white box pop-up will appear and doesn't load. 2. The cursor is sometimes glitching and the button is already greyed out. 3. Loading...
Fixed - Spring '20 Patch 6.0 ·Reported By 57 ·Updated 11 days ago
Spring '20 - Drag and drop not available on Files or Attachments related lists
Content and Files , Lightning , Spring 20
In Lightning Experience in Spring '20, drag and drop of files onto the Files or Attachments related list does not upload the file to the related list when the related list is empty.
Fixed - Spring '20 Patch 6.0 ·Reported By 40 ·Updated 11 days ago
Content and Files , Communities
When a guest community user attempts to upload a file in a community, the new setting causes the file upload to error out when guest users do not have access to the default owner's user record. Actual - Guest user receives a can't upload file error. Expected - Guest user is able to upload f...
Fixed - Spring '20 Patch 7.0 ·Reported By 14 ·Updated 11 days ago
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.
