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Known Issues · Consumer Goods Cloud

Consumer Goods component [ PromotionProductsMaintenanceGrid ] loading spinner always shows

Consumer Goods Cloud

Using Lightning component PromotionProductsMaintenanceGrid to add products, the UI will show a spinner and not disappear. This leads to the end user not understanding if the product is added or not. The end user only gets to know once the page is refreshed.

In Review ·Reported By 0 ·Updated 3 days ago

Hour and minute appear interchanged in Previous Visit in Japanese

Consumer Goods Cloud

Hour and Minute appear interchanged in the Visit Duration field of the Previous Visit. This issue occurs only when the user language is Japanese. For example, if the Visit Duration is 3hr16min, the following will be displayed in Japanese. <Actual> 16時間3分 <Expected> 3時間16分

In Review ·Reported By 0 ·Updated 3 days ago

Audit fields not available on the visit object and cannot be added to the page layout.

Consumer Goods Cloud

System Audit fields i.e. LastModifiedById, LastModifiedDate, CreatedById, and CreatedDate on the Visit object are not visible in the Object manager and hence cannot be added to the Page Layouts. Querying the fields work and it returns results but not sure why the fields are not present on the page...

In Review ·Reported By 13 ·Updated 6 days ago

A default Value of the custom action to a Retail Store lookup field isn’t auto-filled

Consumer Goods Cloud

A default value of the custom action to a Retail Store lookup field isn’t auto-filled. Although the field uses Predefined Field Values in the custom action setting. ▼Actual Result The Retail Store field is blank when the custom action is triggered. ▼Expected Result A value is auto-filled into...

No Fix ·Reported By 1 ·Updated 9 days ago

List view for Consumer Goods' related objects are not translated into French

Consumer Goods Cloud

Standard List view names for Consumer Goods' related objects are not translated into French - Actual Result Standard list view name "all" is not translated correctly in Consumer Goods Cloud related Objects -Expected Result Standard list view name "all" should be translated correctly...

No Fix ·Reported By 1 ·Updated 14 days ago

[Online] Start and End time values on Visit record is not populating correctly on previous visits

Consumer Goods Cloud , Summer 22

When creating a Visit record on Store object with start and end time fields, these values are not populating correctly on Overview tab. Actual Result: Visit record's Start and End Time values are not populating correctly on Previous Visits tab. Expected Result: Visit record's Start and End time...

Scheduled - Summer '23 ·Reported By 0 ·Updated 24 days ago

User Time zone is added twice to Retail Visit KPI Actual value for Date Time Data Type of Assessment Indicator Definition

Consumer Goods Cloud

User Time zone is added twice to Retail Visit KPI Actual value for Date Time Data Type of Assessment Indicator Definition Actual Behavior: The DateTime displayed in the Promotion Details component is not displayed correctly. Expected Behavior: The DateTime displayed in the Promotion Details component...

Scheduled - Summer '23 ·Reported By 0 ·Updated 2022-12-26

IndustriesVisit permission set is not being assigned to Customer Community Plus User.

Consumer Goods Cloud

Visit Assessment task are not being created due to the missing access to IndustriesVisit permission set for Customer Community Plus User License.

Fixed - Spring '23 Patch 1.0 ·Reported By 1 ·Updated 2022-11-29

French language set in sales org are not honored in product object

Consumer Goods Cloud

Product names displaying in English in Consumer Goods Cloud app though the user locale is set to French.

No Fix ·Reported By 1 ·Updated 2022-11-29

User in RCG org can't attach file to any record

Content and Files , Consumer Goods Cloud

User having problem upload attachments to any record in Retail Execution.

In Review ·Reported By 0 ·Updated 2022-11-16

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