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Known Issues · Consumer Goods Cloud

Error while trying to download multiple attachments together on Consumer Goods Cloud mobile app

Mobile , Consumer Goods Cloud

When attempting to download an image in the Consumer Goods Cloud app (on iPad), the following error message is displayed: 00000113 cordova operation saveSFFile failed: { "success": "false", "operation": "saveSFFile", "results": { "error_message": "Invalid response from plugin.", "error_detail": "",...

In Review ·Reported By 0 ·Updated Yesterday

Consumer Goods Cloud - User without edit permission is able to edit the Visit object record

Consumer Goods Cloud

An user without any edit access is able to edit the Visit record.

Scheduled - Spring '23 ·Reported By 4 ·Updated 2 days ago

Status of Visits changing to Unscheduled upon editing Planned Start or End Time dates

Consumer Goods Cloud

After creating a Visit via the "Advanced Visit" button, the updates to the Visit record sets the Status to "Unscheduled" automatically. This behavior is observed when the 'Add Visits to Salesforce Calendar' setting is enabled, and, Visits are created via the "Advanced Visit" button. The setting will...

In Review ·Reported By 1 ·Updated 6 days ago

Deleted record sync error on CG offline gives Rollback Error

Consumer Goods Cloud , Industries Cloud-Other

When we delete a visit on the web that was synchronized on the app Consumer Goods Offline, it doesn't find it on the app and shows the error below: Error(s): Rollback due to error in transaction, Object Name: 'cgc_sync__Sync_Mobile_App_Depl_Pkg_Inst__c', RequestId: 'Local_2debbd03-1a0cbcfd' Error(s):...

Scheduled - Spring '23 ·Reported By 0 ·Updated 6 days ago

Not able to deploy quick actions created on Retail store object through changeset

Change Sets , Consumer Goods Cloud

When trying to deploy a quick action or any created on Retail store object through change sets is being failed.

In Review ·Reported By 4 ·Updated 9 days ago

Ipad screen error out randomly with error message "Something went wrong. Force close the app the open the app again."

Mobile , Consumer Goods Cloud

When fill out notes on the Ipad screen, in the middle of filling, the screen errors out with error message "Something went wrong. Force close the app the open the app again. If that doesn't work, ask your admin for help". There is no specific steps to trigger it and it happens randomly. Once it happened,...

In Review ·Reported By 1 ·Updated 15 days ago

The Status field of the Visit object documentation is not showing the new values on status picklist

Consumer Goods Cloud

The Status field of the Visit object documentation is not showing the new values on status picklist in the below guide Unscheduled None Error https://developer.salesforce.com/docs/atlas.en-us.retail_api.meta/retail_api/sforce_api_objects_visits.htm

In Review ·Reported By 1 ·Updated 17 days ago

[Online] Start and End time values on Visit record is not populating correctly on previous visits

Consumer Goods Cloud , Summer 22

When creating a Visit record on Store object with start and end time fields, these values are not populating correctly on Overview tab. Actual Result: Visit record's Start and End Time values are not populating correctly on Previous Visits tab. Expected Result: Visit record's Start and End time...

In Review ·Reported By 0 ·Updated 2022-08-16

No Validation of Parent Child permission dependency on Standard Permission Set created by Bundled PSL eg. 'Lightning Retail Execution Plus'

Consumer Goods Cloud

No Validation of Parent Child permission dependency on Standard Permission Set created by Bundled Permission Set License eg. 'Lightning Retail Execution Plus' . The Standard Permission Set is not validated when created. The Parent object permission missing and is available in other 'Industry Visit' PSL...

Fixed - Spring '21 ·Reported By 2 ·Updated 2022-08-09

Audit fields not available on the visit object and cannot be added to the page layout.

Consumer Goods Cloud

System Audit fields i.e. LastModifiedById, LastModifiedDate, CreatedById, and CreatedDate on the Visit object are not visible in the Object manager and hence cannot be added to the Page Layouts. Querying the fields work and it returns results but not sure why the fields are not present on the page...

In Review ·Reported By 13 ·Updated 2022-07-21

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