Salesforce Known Issues
Trailblazer Community

Known Issues · Communities

Case Comments do not show the full text in the Related List

User Interface , Communities , Spring 16

When viewing the Case Comments Related List on Cases while in Lightning or using the Napili template within Communities, you are only able to see the first 25 characters with no way to view the full comment.

In Review ·Reported By 166 ·Updated 3 days ago

LEX: Task deletion on parent record Activity Timeline leads to incorrect navigation away from Task Home/ Activity Timeline

Activities , Platform , Communities , Lightning

From Lightning: When delete an activity of any type (task, email, event) from the Activity Timeline the user does not remain in the current parent record home page as expected. Instead they are navigated back to the Object Home or Application Home page depending on how they originally navigated to the...

Scheduled - Winter '21 ·Reported By 137 ·Updated 2 days ago

Session timeout/logout popup is not showing for community users.


When session timeout expires, community users are not promoted with a dialog that allows them to log out or continue working

Release In Progress - Summer '20 Patch 8.0 ·Reported By 108 ·Updated 2 days ago

Error navigating topics in Community: INVALID_TYPE: sObject type 'OrganizationValueInfo' is not supported.


A popup message of "INVALID_TYPE: sObject type 'OrganizationValueInfo' is not supported." appears sporadically when viewing the "Topic Detail" page in the Napili template after clicking on a "Featured Topic" from the Home Page.

In Review ·Reported By 98 ·Updated 3 days ago

Error when attempting to perform a metadata deploy of LightningComponentBundle & ExperienceBundle together

Communities , Lightning

Error is thrown when attempting to perform a metadata deploy of LightningComponentBundle & ExperienceBundle types together

In Review ·Reported By 92 ·Updated 3 days ago

Multiple customers not able to login to some oAuth clients

AppExchange , Communities

Multiple customers are not able to login to some oAuth clients , for example, Trailblazer / Partner community / AppExchange , due to error : "ErrorCode=No_Oauth_Token&ErrorDescription=unknown_error+retry+your+request&ProviderId=XXXXXXXXXXXXXXXX" Around 8/8/2019 6pm GMT our security team’s change...

In Review ·Reported By 253 ·Updated 6 days ago

Community users see 'We can’t upload your photo right now. Please wait a few minutes and try again' when attempting to upload Profile image.

Chatter , Communities , Summer 17

Some Community users have observed the following error when attempting to upload a profile image 'We can’t upload your photo right now. Please wait a few minutes and try again'

In Review ·Reported By 98 ·Updated 4 days ago

Snap-Ins Prechat Record Types are showing all picklist values instead of Selected Values

Live Agent , Service Cloud Console , Communities

When setting up Snap-Ins within Lightning Setup, you have the option to select different options for your Prechat. Selecting a specific Record Type is resulting in all values showing, not just the Selected Values.

In Review ·Reported By 32 ·Updated 2 days ago

Domains fail to publish in some scenarios

Sites , Communities

A custom domain when hosted gets stuck in the "provisioning status" After publishing custom domain , then when a switch was made to "Salesforce serves the domain over HTTPS on Salesforce's servers using your HTTPS certificate" , the domain status got stuck in the "provisioning"

In Review ·Reported By 15 ·Updated 2 days ago

Internal Server Error on Community login page after deployment of site and publish


Community login page fails to load with an internal server error (id varies) when deploying the community and then publishing.

In Review ·Reported By 3 ·Updated Today

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