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Known Issues · Commerce Cloud Platform

Site Preview functionality broken in deprecated storefront toolkit

Commerce Cloud Platform

The SitePreview functionality in the deprecated storefront toolkit is broken.

In Review ·Reported By 15 ·Updated Yesterday

Approaching discounts should not appear when order or shipment is already maximally discounted

Commerce Cloud Platform , B2C Commerce 20.9

When an order level or shipping level promotion is applied to the cart, then the approaching discount message for the second promotion does not take into consideration on the promotion thats already applied to the cart. Resulting in presenting the approaching promotion message for the second promotion...

In Review ·Reported By 1 ·Updated Yesterday

Static resources cannot be embedded cross-origin

Commerce Cloud Platform

With the enhancements to the dw.system.Response class in the 21.5 Preview release, Cross Origin Resource Policy was set to enforce Same-Site by default which is considered too strict for embedded Cross Site resources.

In Review ·Reported By 8 ·Updated 2 days ago

Search phrases without results from On-Site Search Dashboard are returning even when results exist

Commerce Cloud Platform

The "Search Phrases without Results" section under the On-Site Search dashboard in Reports and Dashboards is not working correctly as it shows search phrases which have results.

In Review ·Reported By 11 ·Updated 3 days ago

Observing warning messages related to OcapiGraphiteReporter on production instance

Commerce Cloud Platform

Observing warning messages related to OcapiGraphiteReporter on the production instance.

In Review ·Reported By 3 ·Updated 5 days ago

Wrong tax calculation for bonus products with price

Commerce Cloud Platform

When a bonus product has another tax class than the standard one, this will be ignored and the bonus product will get the standard tax class.

In Review ·Reported By 2 ·Updated 5 days ago

Facebook Permission Issue causing error "(#200) The app is not whitelisted to use this API"

Commerce Cloud Platform

Facebook recently changed some of its permissions and is causing problems for some customers. Users are getting this error when SFCC Business Manager tries to make the catalog calls: "(#200) The app is not whitelisted to use this API"

In Review ·Reported By 6 ·Updated 8 days ago

Product Index Broken for Turkish locale as the Unicode LATIN CAPITAL LETTER *I* transforms to LATIN SMALL LETTER DOTLESS *ı*

Commerce Cloud Platform

In the Turkish Locale, the search terms which contain LATIN CAPITAL LETTER I are transformed to having LATIN SMALL LETTER DOTLESS ı. This lower case transformation affects merchants who cannot search the products that have I in them, for eg. IM4189 is indexed as ıM4189 and cannot be searched using a...

In Review ·Reported By 42 ·Updated 9 days ago

Product Variation Corruption is causing multiple data issues

Commerce Cloud Platform

Product variations and their JSON string representations are getting corrupted and out of sync. This JSON corruption is causing a number of issues including the following: - Products stuck in a locked status in Business Manager - Import / Export of Catalog failing with error message "Internal...

In Review ·Reported By 8 ·Updated 9 days ago

Source Code Group export fails due to trailing white space in ID

Commerce Cloud Platform

There is a character limit on ID field of a Source Code Group. Everything above the limit is omitted leaving a possibility of a trailing space being introduced when the SCG is saved/created. As such the Source Code Group would not be exported thus impacting order export

In Review ·Reported By 4 ·Updated 9 days ago

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