Salesforce Known Issues
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Known Issues · Commerce Cloud Platform

When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community

AppExchange , Platform , Sites , Authentication , Knowledge , Site.com , Communities , Lightning , Commerce Cloud API/OCAPI , Commerce Cloud Store , Commerce Cloud Order Management , Commerce Cloud Einstein/Predictive , Commerce Cloud Platform , Commerce Cloud Admin , Consumer Goods Cloud

When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community. If they are remove they access the community just ok.

In Review ·Reported By 13 ·Updated 2 days ago

Currency symbol of Tanzanian Shilling (TZS) prices is null

Commerce Cloud Platform

If a pricebook uses Tanzanian currency, the currency symbol/sign next to price on the product detail page of your storefront is shown as "null" instead of "TSh".

In Review ·Reported By 1 ·Updated Yesterday

Salesforce Authenticator Looping Issue

Commerce Cloud Platform , Commerce Cloud Admin

You are experiencing a looping behavior with Salesforce Authenticator when attempting to log into Business Manager during the approval process on your mobile device.

No Fix ·Reported By 6 ·Updated 3 days ago

AttrubuteValueEditor can shows wrong values for "Enum" types

Commerce Cloud Platform

A customer experienced the displaying of wrong values in the attributes tab of the Order object for a custom attribute. Note this happens only if the user has no "support" privileges and the attribute is not editable, e.g. because it is marked as "Externally Managed"

In Review ·Reported By 3 ·Updated 3 days ago

Creation of Basket with /baskets/reference on an empty one, it fails to create the basket

Commerce Cloud Platform

When we create a bag with the user logged in making reference on an empty basket, the commerce does not recognize the ID of this bag created. When we are trying to create a basket using /baskets/reference on an empty one, it fails to create the basket. Apparently the basket is created (From Postman...

Fixed in version 22.5 GA Update ·Reported By 3 ·Updated 3 days ago

Storefront Toolkit : Special characters in Customer Group IDs can break the Toolkit

Commerce Cloud Platform

In the Storefront Toolkit, when we select the date and a particular customer group which contains special characters like "é" , the entire page goes blank.

Fixed in version 22.5 GA Update ·Reported By 2 ·Updated 3 days ago

UNKNOWN ERROR when stop/start/dbinit developer sandbox in Control Center

Commerce Cloud Platform

Control Center users receive an Unknown Error when performing operations like Start/Stop/Dbinit

In Review ·Reported By 0 ·Updated 3 days ago

Promotion campaign ranks via OCAPI can be set to 0

Commerce Cloud API/OCAPI , Commerce Cloud Platform

To give some context, a rank associated with a promotion campaign assignment can have a minimum value of 1 and a maximum value of 100. Else it can have None if no value is set. However, via Open Commerce API (OCAPI) any value can be set (0/null should not be possible) since no check is being made...

In Review ·Reported By 1 ·Updated 4 days ago

Storefront Toolkit: URL changes via history API are not reflected in Toolkit Address bar

Commerce Cloud Platform

After opening the consumer storefront in a new window from the tab in the Business Manager. The message "Make sure you aren’t using the Toolkit when you navigate away from the site. If the problem persists, contact Salesforce Customer Support." is displayed. This is caused by adding custom JS to the...

In Review ·Reported By 14 ·Updated 9 days ago

Japanese/Chinese characters leads to invalid URL when triggered through session redirect

Commerce Cloud Platform

Unable to use Japanese/Chinese characters as part of the URL session redirect. The correct decoded URLs are being rendered throughout the session redirect but the final encoding leads to the invalid URL with question marks (?????) in the URL

In Review ·Reported By 9 ·Updated 9 days ago

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