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Known Issues · Commerce Cloud Platform

API Explorer Not Working on Some Browsers

Commerce Cloud API/OCAPI , Commerce Cloud Platform

The API Explorer is not working on Chrome Browsers running Version 76 and Firefox Browsers with the "Modify Header Value (HTTP Headers)" extension enabled. When trying to authorize or explore, users will receive an error

In Review ·Reported By 39 ·Updated 3 days ago

eCDN Zones not visible from Embedded CDN Settings Page in BM

Commerce Cloud Platform

On DEV or PRD Instances with multiple hostnames on the Embedded CDN Settings Page ( under Administration> Sites ) it is not possible to scroll the length of the page. Not all eCDN Zones are visible

In Review ·Reported By 7 ·Updated Yesterday

Search phrases without results from On-Site Search Dashboard are returning even when results exist

Commerce Cloud Platform

The "Search Phrases without Results" section under the On-Site Search dashboard in Reports and Dashboards is not working correctly as it shows search phrases which have results.

In Review ·Reported By 6 ·Updated Yesterday

Category search results keep loading for Page Meta Tag Rules page in Business Manager

Commerce Cloud Platform

When attempting to select categories for page meta tag rules, the page either becomes unresponsive, takes a long time to display the categories and/or does not show any results which prevents you from being able to assign/edit a category.

In Review ·Reported By 3 ·Updated Yesterday

No email notification sent when job fails with 'RESOURCES UNAVAILABLE' error

Commerce Cloud Platform

When there are locking exception errors due to two jobs running at the same time that are trying to utilize same resource, a RESOURCES UNAVAILABLE error occurs. However, since the job notification does not contain this as an error/fail status, there is no email notification sent and so there is no way...

In Review ·Reported By 3 ·Updated 2 days ago

Customer search using extended attribute 'Creation date' fails with a technical error message when time value is not defined correctly

Commerce Cloud Platform

Using advanced customer search option to find customers using the extended attribute for 'creation date' an error message is rendered when the follow parameters are used- 1- If no time value is entered- 2- If the time value entered does not have an hour value equal to or greater than 01:00 am defined....

In Review ·Reported By 0 ·Updated 2 days ago

Brazil site timezone not in sync with the actual time of the country.

Commerce Cloud Platform

The timezone from Brazil sites in Business Manager is not in sync with the actual time of the country. This is related to the fact that in 2019, Brazil decided to scrapped daylight saving time.

In Review ·Reported By 3 ·Updated 3 days ago

CSC order search: Paging doesn’t work for more than 1000 results

Commerce Cloud Platform

Paging can not show more than 1000 plus one more page results for the Customer Service Center order search.

In Review ·Reported By 3 ·Updated 3 days ago

Promotion Approach message not triggered

Commerce Cloud Platform

Approaching promotion message is not triggered in case of 2 order level combinable promotions. Discounted price after applying 1 order promotion is not considered while evaluating the approaching promotion message for other order promotion.

In Review ·Reported By 2 ·Updated 3 days ago

Pricebook promotion is not evaluated correctly when applied to product with option product

Commerce Cloud Platform

For an option product, the price adjustment happens on both base product line item and also the option line item when making use of a 'price book promotion' discount. This is in apparent contradiction to documentation which indicates that this should only apply for a percentage type discount.

In Review ·Reported By 2 ·Updated 3 days ago

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