Salesforce Known Issues
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Known Issues · Commerce Cloud Platform

Page Designer certificate error on OnDemandSandbox when using Alias

Commerce Cloud Platform

The error message "...Try opening the storefront and accepting the certificate manually..." will appear when opening Page Designer even after accepting the certificate warning when opening the storefront.

In Review ·Reported By 8 ·Updated 3 days ago

Geolocation associated with a storefront request is not available on aliased on-demand sandboxes

Commerce Cloud Platform

In on-demand sandboxes (ODX), the geolocation data shows up as null on the storefront request object when accessed using Hostname alias. As a result, IP geolocation lookup is not working. This issue does not exist on the regular Commerce Cloud sandboxes.

In Review ·Reported By 4 ·Updated 3 days ago

geolocation in request object is returning null in B2C OnDemand Sandboxes

Commerce Cloud Platform , Commerce Cloud Admin

request.geolocation is returning 'null' on On-Demand Sandboxes due to which the Geo-Location functionality is not fetching the desired results.

In Review ·Reported By 3 ·Updated 4 days ago

Search phrases without results from On-Site Search Dashboard are returning even when results exist

Commerce Cloud Platform

The "Search Phrases without Results" section under the On-Site Search dashboard in Reports and Dashboards is not working correctly as it shows search phrases which have results.

In Review ·Reported By 21 ·Updated 9 days ago

Storefront search displays category refinements that are not relevant

Commerce Cloud Platform

When displaying the results of any search, implementations built upon Site Genesis may display search refinement categories that are not relevant and contain zero results.

In Review ·Reported By 2 ·Updated 9 days ago

Tokenizing Product SKUs in Asian Language Parsing is not giving appropriate search results.

Commerce Cloud Platform

If the product SKUs are having alphanumeric values, tokenizer is run against the given term, which breaks down the term into tokens. When suggestion processor ran against this token it might result into undesired results. Product SKUs should not be tokenize for exact match in asian language parsing.

In Review ·Reported By 1 ·Updated 9 days ago

SFTK: Background color bleeds through to storefront

Commerce Cloud Platform

Have a transparent storefront element, you will see any background color from outside the SFTK iframe bleed through.

In Review ·Reported By 2 ·Updated 10 days ago

Storefront Toolkit: URL changes via history API are not reflected in Toolkit Address bar

Commerce Cloud Platform

After opening the consumer storefront in a new window from the tab in the Business Manager. The message "Make sure you aren’t using the Toolkit when you navigate away from the site. If the problem persists, contact Salesforce Customer Support." is displayed. This is caused by adding custom JS to the...

In Review ·Reported By 10 ·Updated 11 days ago

Folder picker fails to load with 'library_id' undefined error

Commerce Cloud Platform

When trying to assign a folder to Page designer pages, we sometimes get the following error 'Cannot read property 'library_id' of undefined' which makes it impossible to select any folder to assign to the page. Upon page assignment, the folder picker will fail to load with "Cannot read property ‘library_id’...

In Review ·Reported By 3 ·Updated 11 days ago

Storefront Toolkit: Popovers should become scrollable when reaching screen-height

Commerce Cloud Platform

Storefront Toolkit: Popovers should become scrollable when reaching screen-height

In Review ·Reported By 5 ·Updated 12 days ago

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