Salesforce Known Issues
Trailblazer Community

Known Issues · Commerce Cloud Platform

API Explorer Not Working on Some Browsers

Commerce Cloud API/OCAPI , Commerce Cloud Platform

The API Explorer is not working on Chrome Browsers running Version 76 and Firefox Browsers with the "Modify Header Value (HTTP Headers)" extension enabled. When trying to authorize or explore, users will receive an error

In Review ·Reported By 35 ·Updated Yesterday

BM: Large excluded address data over 1MB causes an error during Save of Shipping Methods

Commerce Cloud Platform

The Excluded Address rules with data size greater than or equal to 1 MB are not saved and the shipping method page does not show the excluded addresses. Saving of Shipping Method Excluded Address rules/conditions leads to error

In Review ·Reported By 6 ·Updated Yesterday

Missing EA Attribution Data since July 10th in Einstein Dashboard

Commerce Cloud Platform , Einstein Analytics - Dashboards/Lenses

Since July 10, data has been missing in the Einstein tab for Einstein Dashboard.

In Review ·Reported By 4 ·Updated Yesterday

Category selector for promotion with qualifying product may select wrong Catalog

Commerce Cloud Platform

When adding or updating qualifying products to a promotion, the value selector will read from the wrong Catalog under certain conditions where the catalog names are similar substrings of each other with specific capitalization.

In Review ·Reported By 2 ·Updated Yesterday

While comparing customer list “move / show” options are not available until corresponding counts are rendered.

Commerce Cloud Platform

On Business Manager, the customer list merge tool when used to compare the two customer lists, where there is a large number of customer list (profiles) such as greater than 1M counts, the Database calls to get corresponding counts are taking forever which limits Business Manager user from merging customer...

In Review ·Reported By 2 ·Updated Yesterday

SFRA - RefArch Storefront - Using multiple shipping methods with a Gift option throws errors.

Commerce Cloud Platform

On SFRA - RefArch storefront, when two or more products are added to the cart and if 'Shipment to more than one address' is selected. Now, if the shopper tries to save multiple items as 'Gift' the following error shows up on the storefront checkout page: "something went wrong and we were unable to...

In Review ·Reported By 1 ·Updated Yesterday

Warning Messages generated in Log Center that "SystemJobThread are Unable to load KeyManager from system properties"

Commerce Cloud Platform

Multiple Warning Messages seeing on log center that "SystemJobThread are Unable to load KeyManager from system properties" This is a warning you may see regarding platform jobs. Warning in Log Center: text: [] Unable to load KeyManager from system properties stack trace: java.security.UnrecoverableKeyException:...

In Review ·Reported By 1 ·Updated Yesterday

Page Designer: Issues with component_type_exclusions

Commerce Cloud Platform

Page Designer: There is an issue with the component_type_exclusions usage in page designer page type meta definition files, because of which some times the components are available on page designer to select and some times they do not show up. The issue is intermittent.

In Review ·Reported By 1 ·Updated Yesterday

Catalog export fails when Elastic Search for product search is enabled.

Commerce Cloud Platform

On instances where Product(Beta)/Elastic Search has been enabled, any catalog export attempt will fail with an error.

In Review ·Reported By 1 ·Updated Yesterday

Approaching discount calculation not considering order level promotion when it does not qualify in the context of product promotion

Commerce Cloud API/OCAPI , Commerce Cloud Platform

When two promotions are configured where one is product promotion and other is order promotion while calculating the approaching discount, order-level promotion would not be included as it will work when order promotion qualify independently but will fail when it doesn't qualify in the context of each...

Fixed in version 20.8 Preview ·Reported By 1 ·Updated Yesterday

1 to 10 of 384 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.