Salesforce Known Issues
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Known Issues · Commerce Cloud Platform

Page Designer Input field lose focus after fill in a single char in component rename modal

Commerce Cloud Platform

Page Designer input field lose focus after fill in a single char in component rename modal

In Review ·Reported By 2 ·Updated Yesterday

Job history entry stays in status 'PENDING' when a job is executed manually twice in parallel

Commerce Cloud Platform

A user / custom code triggers a custom job manually twice - f.e. either by double clicking "Run Now", or by using API pipelet RunJobNow in parallel. As a result two job executions are created, one in status 'RUNNING' and one in status 'PENDING'. Actual: The job execution with status 'PENDING' will...

In Review ·Reported By 1 ·Updated Yesterday

Inconsistency between documentation and implementation of the allowed persistent session size

Commerce Cloud Platform

The public documentation for dw.system.Session https://documentation.b2c.commercecloud.salesforce.com/DOC1/topic/com.demandware.dochelp/DWAPI/scriptapi/html/api/class_dw_system_Session.html contains the statement "There is a 4k size limit for the overall serialized session." But the limit at quota...

In Review ·Reported By 1 ·Updated 2 days ago

Global promotion is not allowing approaching discount alert message to be shown on cart even though it is not applied

Commerce Cloud Platform

When a global promotion and any other promotions are qualifying for the products in the cart, the approaching discount message will be blocked by the global promotion even though it is not applied. A global promotion should only block an approaching discount if it has been applied and NOT when it's just...

In Review ·Reported By 4 ·Updated 4 days ago

Certificate upload fails with an error "Certificate with this type already exists you already have a certificate of this signature type"

Commerce Cloud Platform

Customer will not be able to upload the certificate in Business Manager eCDN Settings * The reason for this error is due to the existing custom certificate has expired and gets removed from Business manager. * The certificate gets set in hidden mode until the daily purge job gets run and is when...

In Review ·Reported By 1 ·Updated 4 days ago

Unable to upload code via UX Studio 20.10

Commerce Cloud Platform

When attempting to upload code using a 2FA client certificate in UX Studio 20.10, you get an error that says: "Unable to connect to the Digital Server. Your keystore certificate is invalid or your keystore password is invalid."

In Review ·Reported By 4 ·Updated 5 days ago

Content Slots assigned to campaigns that require multiple customer groups appear when the customer is in any of the groups

Campaigns , Commerce Cloud Platform

If a user creates a campaign that requires multiple customer groups for it to be enabled and then assigns a content slot to that campaign, the content slot will display for any customer who is a member of any of the customer groups (Instead of being restricted to customers who are members of all gro...

In Review ·Reported By 4 ·Updated 5 days ago

Page Designer: Issues with component_type_exclusions

Commerce Cloud Platform

Page Designer: There is an issue with the component_type_exclusions usage in page designer page type meta definition files, because of which some times the components are available on page designer to select and some times they do not show up. The issue is intermittent.

In Review ·Reported By 2 ·Updated 5 days ago

Operations list API shows wrong status of the On-Demand Sandboxes

Commerce Cloud Platform

Operation list API is showing the wrong status of the operation. There is an old bug in the API server, which prevents this status from being populated sometimes.

In Review ·Reported By 7 ·Updated 8 days ago

Performance degradation in a Chrome Windows environment

Commerce Cloud Platform

Customer sees serious performance degradation in a Chrome Windows environment

In Review ·Reported By 5 ·Updated 10 days ago

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