Salesforce Known Issues
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Known Issues · Commerce Cloud Platform

Price details doesn't show for product_search OCAPI DATA API call for customer

Commerce Cloud API/OCAPI , Commerce Cloud Platform

OCAPI DATA API method /product_search does not return Pricing details of the Products.

In Review ·Reported By 15 ·Updated 2 days ago

BM: Large excluded address data over 1MB causes an error during Save of Shipping Methods

Commerce Cloud Platform

The Excluded Address rules with data size greater than or equal to 1 MB are not saved and the shipping method page does not show the excluded addresses. Saving of Shipping Method Excluded Address rules/conditions leads to error

No Fix ·Reported By 6 ·Updated Yesterday

Current Design of Storefront Context vs Job Context implies that Jobs (Job Contexts) cannot initiate Agent Functions like OrderOnBehalf

Commerce Cloud Platform

Currently Jobs that are initiated by the 'System' user cannot do agent functions like OrderOnBehalf because by design agent functions are allowed on the storefront context and not job contexts. This GUS is to allow that ability. We also encourage customers to open a VOC (Voice of Customer) requesting...

In Review ·Reported By 5 ·Updated Yesterday

On BM-UI, Batch update for custom product attributes having duplicate system attribute ids is not working as expected

Commerce Cloud Platform

On BM-UI currently, if there are custom product attributes with ID same as existing system attributes (EAN, UPC, etc), batch update values for such attributes is not possible as it only considers attribute IDs instead of UUIDs of the attributes. Attributes need to be distinguished whether its system...

No Fix ·Reported By 4 ·Updated Yesterday

Category search results keep loading for Page Meta Tag Rules page in Business Manager

Commerce Cloud Platform

When attempting to select categories for page meta tag rules, the page either becomes unresponsive, takes a long time to display the categories and/or does not show any results which prevents you from being able to assign/edit a category.

No Fix ·Reported By 3 ·Updated Yesterday

B2C Cloud : The default value of Promotion Qualifier is not "Any" in a non-English locale

Commerce Cloud Platform

When a promotion is added to a newly created campaign, the required qualifier is shown as "All", but actual value is "Any".

No Fix ·Reported By 3 ·Updated Yesterday

Business Manager shows "Your session has timed out. Please log in again." pop-up on intermediate network disruption

Commerce Cloud Platform , Commerce Cloud Admin

When there's a small network hiccup and you lose connectivity the BM shows the session timeout pop-up but the session itself has not timed out and the user is still logged in

No Fix ·Reported By 3 ·Updated Yesterday

Disabled Business Manager users (not bound to Unified Authentication) receive emails when their BM password is about to expire

Commerce Cloud Platform

Disabled Business Manager users (not bound to Unified Authentication) still receive emails when their BM password is about to expire.

No Fix ·Reported By 2 ·Updated Yesterday

Auto-Fail Orders maximum value shown in the Business Manager UI is incorrect

Commerce Cloud Platform

When the value of Merchant Tools > Site Preferences > Order > Auto-Fail Orders is set to anything above 144,000 minutes, you get the following error message: "Please provide a valid value for "Auto-Fail Orders". It can be up to 1,000 days (1,440,000 minutes)." However, the actual maximum value...

In Review ·Reported By 1 ·Updated Yesterday

Random Release Notes popups in Business Manager

Commerce Cloud Platform

Local Business Manager users seeing pop-up windows of Release Notes of random past release versions.

No Fix ·Reported By 1 ·Updated Yesterday

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