Known Issues · Commerce Cloud Order Management
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When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community. If they are remove they access the community just ok.
In Review ·Reported By 21 ·Updated 13 days ago
Using the feature "Coupon Code Stacking Allowed" in B2C to apply the same order promotion multiple times, causes a wrong Order adjustment to show up in the Salesforce Order Management Order Summary record.
In Review ·Reported By 2 ·Updated 14 days ago
If products contain plus sign '+' in SKU the import from B2C Commerce to Salesforce Order Management is failing.
In Review ·Reported By 1 ·Updated 2022-08-08
Card Last Four Field on the Payment Order Method object does display zeros
Fixed - Summer '21 Patch 4.0 ·Reported By 6 ·Updated 2022-02-10
**This issue is related to Salesforce Order Management Only*** If status of Order is 'Activated' when attempting to cancel item from using cancel item flow on the order summary will result in the following generic error. Error: [xmlrpc=-1, statusCode=UNKNOWN_EXCEPTION, exceptionCode=UNKNOWN_EXCEPTION,...
Fixed - Winter '21 ·Reported By 6 ·Updated 2022-02-10
For the OM Curbside Pickup App: an external user such as a Store Associate does not have the permissions to change the Fulfillment Order status or update the Order Summaries. Admin user can change Fulfillment Order status in Salesforce org, but the invoice hasn't been created and populated on UI
Fixed - Summer '20 Patch 18.0 ·Reported By 2 ·Updated 2022-02-10
**Issue is related to Salesforce Order Management Customers only*** In an Salesforce Org that has Salesforce Order Management enabled. A single Orders that contains two fulfillment orders will fail to Capture Funds for multiple invoices associated with a single OrderPaymentSummary. PaymentGatewayLogs...
Fixed - Summer '20 Patch 12.0 ·Reported By 0 ·Updated 2022-02-10
With Summer' 20, Order ingestion is creating the wrong account type, business account for new email addresses while expecting a person account
In Review ·Reported By 1 ·Updated 2021-10-29
When the EnsureFunds core action is invoked multiple times for a particular order, only the first request gets processed and the subsequent one fail. This issue affects the following unique use case: 1. Order summary has multiple fulfillment records. 2. Multiple order payment methods are involved. 3....
In Review ·Reported By 1 ·Updated 2021-10-26
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