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Known Issues · Commerce Cloud Einstein/Predictive

SFCC System Job in Staging sfcc-import-search-text-mapping-recommendations status is shown as SKIPPED instead of OK

Commerce Cloud Einstein/Predictive

The following error is shown in the Log center for the system job : sfcc-import-search-text-mapping-recommendation Error message- Stack Trace: java.lang.IllegalArgumentException: The bucket name parameter must be specified when requesting an object's metadata OR Error downloading search...

In Review ·Reported By 7 ·Updated 7 days ago

Enhance the results for "Complete the Set" recommender

Commerce Cloud Einstein/Predictive

Complete the Set recommender returns only 1 or 2 products most times. It is expected to see more a lot more products recommended and to get better results from "Complete the Set" recommenders.

In Review ·Reported By 0 ·Updated 7 days ago

When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community

AppExchange , Platform , Sites , Authentication , Knowledge , Site.com , Communities , Lightning , Commerce Cloud API/OCAPI , Commerce Cloud Store , Commerce Cloud Order Management , Commerce Cloud Einstein/Predictive , Commerce Cloud Platform , Commerce Cloud Admin , Consumer Goods Cloud

When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community. If they are remove they access the community just ok.

In Review ·Reported By 21 ·Updated 13 days ago

Deselecting "Enable Integration?" on Facebook Configuration fails to apply if Server-side Activity Tracking is enabled

Commerce Cloud Einstein/Predictive

Deselecting the "Enable Integration?" check-box on the Facebook Configuration fails to apply if Server-side Activity Tracking remains enabled as per the "Set Up Server-Side Activity Tracking for Facebook" Documentation : https://documentation.b2c.commercecloud.salesforce.com/DOC3/topic/com.dema...

In Review ·Reported By 2 ·Updated 16 days ago

Searching Brand names results in autocorrection despite the original results

Commerce Cloud Einstein/Predictive

When searching Brand names with Einstein auto-corrections enabled, the search term will be corrected by the Einstein Search Processor even when the brand has an exact match.

Fixed in version ECOM20.10.0 ·Reported By 3 ·Updated 22 days ago

When submitting orders using Automated Process user, decomposition is returning exception due to failing license check

Knowledge , Lightning , Commerce Cloud Einstein/Predictive , Commerce Cloud Admin , myTrailhead , IdeaExchange , Industries Cloud-Other , Industries Cloud-Common

When submitting orders using Automated Process user, decomposition is returning exception due to failing license check EXCEPTION_THROWN|[93]|vlocity_cmt.XOMException: The order wasn’t submitted because the Order Management license isn’t enabled for this org.

In Review ·Reported By 2 ·Updated 2022-08-21

Einstein component generates many errors in the log

Commerce Cloud Einstein/Predictive

There are log entries relative to Einstein components in log files like the ones below: Stack trace <stack_trace_id> [2019-05-25 07:32:05.420 GMT] ERROR SystemJobThread|22844703|Retrieve Predictive Sort Data|RetrievePredictiveSortData-Start system.core [site_name] JOB [job_id] - Error executing...

Fixed in version 19.9 Preview ·Reported By 2 ·Updated 2022-08-08

Code replication process runs multiple times hitting the browser REFRESH button

Commerce Cloud API/OCAPI , Commerce Cloud Einstein/Predictive , Commerce Cloud Platform , Commerce Cloud Admin

When the user runs code replication from the Source(Staging) to Target(Development/Production) with the steps mentioned below and to see the Replication status update, if the user hits the browser Refresh button, the same code replication process runs multiple times to the destination.

Fixed in version 22.7 GA Update ·Reported By 2 ·Updated 2022-07-28

Einstein Product Detail Bundle Unknown

Commerce Cloud Einstein/Predictive

Bundles are reported as unknown in Einstein Recommendation Product Detail reporting if bundle is not set as type in einstein activity tracking. Remove this requirement and report bundle product id as product id rather than unknown.

In Review ·Reported By 1 ·Updated 2022-07-06

Einstien | Products returned as a part of Einstein Recommender preview functionality not displaying all product attributes

Commerce Cloud Einstein/Predictive

Within the Einstein Recommender Preview module, products returned as a part of the Recommender preview functionality do not display all product attributes.

In Review ·Reported By 0 ·Updated 2022-07-01

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