Known Issues · Commerce Cloud Einstein/Predictive
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When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community. If they are remove they access the community just ok.
In Review ·Reported By 13 ·Updated 2 days ago
Commerce Cloud Einstein/Predictive
The following error is shown in the Log center for the system job : sfcc-import-search-text-mapping-recommendation Error message- Stack Trace: java.lang.IllegalArgumentException: The bucket name parameter must be specified when requesting an object's metadata OR Error downloading search...
In Review ·Reported By 6 ·Updated 11 days ago
Pinned products are not retrieved for the recently-viewed recommender using Einstein API
Commerce Cloud Einstein/Predictive
Pinned products are not retrieved for the recently-viewed recommender using Einstein API
In Review ·Reported By 1 ·Updated 18 days ago
Search Suggestions creates too large of a cookie
Commerce Cloud Einstein/Predictive
In some situations when using search suggestions on a storefront, Einstein will add search refinements to the CQ cookie and result in a logged error for "CQ Activity Tracking Cookie exceeded cookie size limit. This behavior can occur even when the feature "DW Analytics Suppress Cookie Creation For No...
In Review ·Reported By 3 ·Updated 2022-04-21
Commerce Cloud Einstein/Predictive
Deselecting the "Enable Integration?" check-box on the Facebook Configuration fails to apply if Server-side Activity Tracking remains enabled as per the "Set Up Server-Side Activity Tracking for Facebook" Documentation : https://documentation.b2c.commercecloud.salesforce.com/DOC3/topic/com.dema...
In Review ·Reported By 2 ·Updated 2022-03-16
CQuotient catalog feed export: Failed to put catalog feed to AWS S3
Commerce Cloud Einstein/Predictive
Scheduled Einstein catalog feeds, may fail intermittently with an error CQuotient sorfeed export: Failed to put sort feed to AWS S3 error.
In Review ·Reported By 7 ·Updated 2022-02-14
Einstein Personalized Recommendation Errors - Caused by: java.util.concurrent.TimeoutException
Commerce Cloud Einstein/Predictive
Intermittently, Einstein implementations will throw errors for Observable onError due to a TimeoutException. When this occurs shoppers will not see any personalized recommendations and, depending on the exact user implementation, the recommendation slot will display as empty on the storefront.
In Review ·Reported By 32 ·Updated 2022-01-31
Image Downloader False Failure Reports
Commerce Cloud Einstein/Predictive
There are cases where the image downloader produces false failure reports for customers. Current version of the report does not distinguish between invalid image urls and any other issues that prevent us from downloading the images. The image downloader considers any error when classifying an image...
In Review ·Reported By 4 ·Updated 2021-11-23
BM UI on the Einstein Configuration pop-up does not use the instance timezone when displaying time
Commerce Cloud Einstein/Predictive
The time shown in the Angular pop-up for Einstein Catalog and Order feeds shown in Business Manager is formatted using the browser timezone from the user's login instead of the instance time zone. This can make it difficult for end users to determine the correct time information.
In Review ·Reported By 1 ·Updated 2021-11-02
Commerce Cloud Einstein/Predictive , Commerce Cloud Platform
Large amounts of View Recommendation (viewReco) events are filtered out when one or more products shown by the view recommender do not report a productId or skuId. This leads to incorrect reporting in Einstein tab of Reports & Dashboards where the Click-Through-Rate (CTR) is inflated because the number...
In Review ·Reported By 2 ·Updated 2021-10-20
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