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Known Issues · Commerce Cloud Einstein/Predictive

SFCC System Job 'sfcc-retrieve-predictive-sort-data' generates many INFO log entries in the log file

Commerce Cloud Einstein/Predictive

The following INFO entry is shown in the Log center for the system job: sfcc-retrieve-predictive-sort-data Example Log message- AutomaticSortMgr: Error downloading new data from bucket 'bucket-name'. Finished in 778.5 ms. Error: Forbidden (Service: Amazon S3; Status Code: 403; Error Code: 403 Forbidden;...

In Review ·Reported By 3 ·Updated 7 days ago

SFCC System Job in Staging sfcc-import-search-text-mapping-recommendations status is shown as SKIPPED instead of OK

Commerce Cloud Einstein/Predictive

The following error is shown in the Log center for the system job : sfcc-import-search-text-mapping-recommendation Error message- Stack Trace: java.lang.IllegalArgumentException: The bucket name parameter must be specified when requesting an object's metadata OR Error downloading search...

In Review ·Reported By 8 ·Updated 14 days ago

Deselecting "Enable Integration?" on Facebook Configuration fails to apply if Server-side Activity Tracking is enabled

Commerce Cloud Einstein/Predictive

Deselecting the "Enable Integration?" check-box on the Facebook Configuration fails to apply if Server-side Activity Tracking remains enabled as per the "Set Up Server-Side Activity Tracking for Facebook" Documentation : https://documentation.b2c.commercecloud.salesforce.com/DOC3/topic/com.dema...

In Review ·Reported By 2 ·Updated 2022-12-20

Allow changing product base to a sku with variations in Reports and Dashboards

Commerce Cloud Einstein/Predictive

Reports and Dashboard Data for Master SKUs will be inaccurate if the SKU is changed from base to master

In Review ·Reported By 2 ·Updated 2022-12-08

Einstein Product Detail Bundle Unknown

Commerce Cloud Einstein/Predictive

Bundles are reported as unknown in Einstein Recommendation Product Detail reporting if bundle is not set as type in einstein activity tracking. Remove this requirement and report bundle product id as product id rather than unknown.

No Fix ·Reported By 1 ·Updated 2022-11-30

Missing data for Click Through Rate under Einstein tab (Reports and Dashboards)

Commerce Cloud Einstein/Predictive

In Reports and Dashboard, under Einstein tab, Click Through Rate data might be missing for some dates.

In Review ·Reported By 5 ·Updated 2022-11-09

Image Downloader False Failure Reports

Commerce Cloud Einstein/Predictive

There are cases where the image downloader produces false failure reports for customers. Current version of the report does not distinguish between invalid image urls and any other issues that prevent us from downloading the images. The image downloader considers any error when classifying an image...

In Review ·Reported By 4 ·Updated 2022-10-06

Not all the values of a multi-selected custom product attributes from BM are showing up in the Cquotient Configurator

Commerce Cloud Einstein/Predictive

Einstein feed is only pulling the first value of a multi-selected custom attribute from the BM, and therefore the remaining selected attribute values are missing in the Cquotient Configurator.

Fixed in version 19.9 Preview Update; 19.9 GA ·Reported By 5 ·Updated 2022-10-04

CCAC data is not showing data accordingly timezone

Commerce Cloud Einstein/Predictive

If customer has timezone GMT-4 (EST) Configured in manage realm. But as we know it’s showing Etc/GMT+4 on the home page of CCAC. Which is equivalent to (GMT-4) but still data in the reports are not aligned to correct timezone(GMT-4). It's still shows data according to incorrect timezone , which is in...

In Review ·Reported By 4 ·Updated 2022-10-04

Predictive Sort direction is incorrect when used in a simple sorting rule

Commerce Cloud Einstein/Predictive

Predictive Sort direction should be descending when setup as a simple sorting rule. Currently, the direction is reversed in storefront.

Fixed in version 19.3 Preview ·Reported By 3 ·Updated 2022-10-04

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