Salesforce Known Issues
Trailblazer Community

Known Issues · Commerce Cloud Admin

When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community

AppExchange , Platform , Sites , Authentication , Knowledge , Site.com , Communities , Lightning , Commerce Cloud API/OCAPI , Commerce Cloud Store , Commerce Cloud Order Management , Commerce Cloud Einstein/Predictive , Commerce Cloud Platform , Commerce Cloud Admin , Consumer Goods Cloud

When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community. If they are remove they access the community just ok.

In Review ·Reported By 21 ·Updated 13 days ago

Page Designer: Cannot drag and drop components in the Page Structure tab on Mac

Commerce Cloud Platform , Commerce Cloud Admin , B2C Commerce 20.9

Users cannot drag and drop components from the page structure pane. Issue only happens when using Chrome on a Mac machine. Issue is caused by a Chromium security feature that prevents native drop events when the user could potentially intend to drop into a cross-origin iframe. Also, it could be with...

In Review ·Reported By 1 ·Updated 21 days ago

Auto numbering not working with Clause library token approach

Apex , Knowledge , Communities , Commerce Cloud Order Management , Commerce Cloud Admin , Health Cloud , B2B Commerce

Auto numbering not working with Clause library token approach

In Review ·Reported By 2 ·Updated 22 days ago

Realm access via role Sandbox API User is overridden by instance permissions in Control Center

Commerce Cloud Admin

Grant a control center user access to On-demand sandbox instances for a realm with its tenant filter via the Sandbox API User role. Also, grant the user instance permissions for sandboxes in that realm within control center (e.g. start/stop). Following, the user will only have access per the instance...

In Review ·Reported By 1 ·Updated 2022-08-23

When submitting orders using Automated Process user, decomposition is returning exception due to failing license check

Knowledge , Lightning , Commerce Cloud Einstein/Predictive , Commerce Cloud Admin , myTrailhead , IdeaExchange , Industries Cloud-Other , Industries Cloud-Common

When submitting orders using Automated Process user, decomposition is returning exception due to failing license check EXCEPTION_THROWN|[93]|vlocity_cmt.XOMException: The order wasn’t submitted because the Order Management license isn’t enabled for this org.

In Review ·Reported By 2 ·Updated 2022-08-21

Business Manager shows "Your session has timed out. Please log in again." pop-up on intermediate network disruption

Commerce Cloud Platform , Commerce Cloud Admin

When there's a small network hiccup and you lose connectivity the BM shows the session timeout pop-up but the session itself has not timed out and the user is still logged in

No Fix ·Reported By 3 ·Updated 2022-08-08

Code replication process runs multiple times hitting the browser REFRESH button

Commerce Cloud API/OCAPI , Commerce Cloud Einstein/Predictive , Commerce Cloud Platform , Commerce Cloud Admin

When the user runs code replication from the Source(Staging) to Target(Development/Production) with the steps mentioned below and to see the Replication status update, if the user hits the browser Refresh button, the same code replication process runs multiple times to the destination.

Fixed in version 22.7 GA Update ·Reported By 2 ·Updated 2022-07-28

Business manager custom preferences configured with file browser return an error when no site is selected.

Commerce Cloud Admin

In Business Manager, when a custom preference value type is configured with the file browser (e.g."Image"), attempting to upload a file will return an error when no site has been selected on the top left corner.

No Fix ·Reported By 2 ·Updated 2022-07-28

NEW Storefront Toolkit: Non-English Locale Character in A/B test id causes errors (AB Test is invalid:)

Commerce Cloud Store , Commerce Cloud Admin

If the ID of an A/B Test contains non-English locale character like Japanese Hiragana, Katakana, Chinese character, Korean Hangul, etc., the New Storefront Toolkit will show the error message: "The selected A/B Test doesn’t exist." despite the fact that the A/B Test itself exists. Previewing the...

In Review ·Reported By 2 ·Updated 2022-07-26

Business Manager User Interface issue related to variant un-assignment from the master product

Commerce Cloud Platform , Commerce Cloud Admin

When you unassign variation products, it unassigns variation products belonging to a different master product, if they were previously selected and edited

In Review ·Reported By 2 ·Updated 2022-07-20

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