Salesforce Known Issues
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Known Issues · Commerce Cloud Admin

When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community

AppExchange , Platform , Sites , Authentication , Knowledge , Site.com , Communities , Lightning , Commerce Cloud API/OCAPI , Commerce Cloud Store , Commerce Cloud Order Management , Commerce Cloud Einstein/Predictive , Commerce Cloud Platform , Commerce Cloud Admin , Consumer Goods Cloud

When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community. If they are remove they access the community just ok.

In Review ·Reported By 13 ·Updated 2 days ago

Salesforce Authenticator Looping Issue

Commerce Cloud Platform , Commerce Cloud Admin

You are experiencing a looping behavior with Salesforce Authenticator when attempting to log into Business Manager during the approval process on your mobile device.

No Fix ·Reported By 6 ·Updated 3 days ago

Audit log filter does not filter the right instances in Control Center

Commerce Cloud Admin

Audit log filter does not filter the right instances in Control Center and shows all the instances despite of applying filter.

In Review ·Reported By 1 ·Updated 3 days ago

Basket not found errors when tried to access basket with OCAPI/SCAPI GET basket endpoints

Commerce Cloud API/OCAPI , Commerce Cloud Admin

SCAPI Get basket endpoint returns the 404 Not found error for the valid basket Id and when shoppers try to create a new basket, it reruns the 400 Bad Request "Customer Baskets Quota Exceeded" error.

In Review ·Reported By 2 ·Updated 15 days ago

Updating Order Sequence Numbers throws wrong error

Commerce Cloud Admin

While updating an order sequence ‘Start Value’ with values greater than Integer.MAX_VALUE(2,147,483,647) the following error is thrown: "The start number must be greater than 0 and must not be greater than 999,999,999,999." Currently Business Manager doesn't accept Start Value larger than 2,147,48...

In Review ·Reported By 1 ·Updated 22 days ago

Audit Log shows duplicate entries in Control Center

Commerce Cloud Admin

Duplicate audit log entries are visible in Control Center.

In Review ·Reported By 0 ·Updated 25 days ago

Updating quantity of LineItem (option Product) of basket gives Inconsistent value for the quantity attribute

Commerce Cloud API/OCAPI , Commerce Cloud Platform , Commerce Cloud Admin

When updating product quantity for the option product through the OCAPI PATCH endpoint ( /baskets/{basket_id}/items/{item_id}) The option_items quantity attribute datatype/value changes inconsistently

Fixed in version 22.5 Preview ·Reported By 3 ·Updated 2022-04-20

Business manager custom preferences configured with file browser return an error when no site is selected.

Commerce Cloud Admin

In Business Manager, when a custom preference value type is configured with the file browser (e.g."Image"), attempting to upload a file will return an error when no site has been selected on the top left corner.

In Review ·Reported By 2 ·Updated 2022-04-20

Categorization Rule disregards site-specific attribute value

Commerce Cloud Platform , Commerce Cloud Admin

In the Categorization Rule, the "Site Specific" attributes and values not working correctly . Categorization Rule only acknowledges “default” values for Site Specific attributes. If a product only has Site Specific values defined for that attribute for specific sites, then the Categorization Search...

In Review ·Reported By 5 ·Updated 2022-04-19

Content Asset Picker does not return Pages when searching

Commerce Cloud Admin

Content Asset Picker does not return Pages when searching (under under Merchant Tools > SEO > URL Redirects > URL Redirect Definition)

Fixed in version 22.3 GA Update ·Reported By 2 ·Updated 2022-03-22

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