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Known Issues · Commerce Cloud Admin

Product CoBuy Confidence Does Not Consider B->A Relationship

Commerce Cloud Platform , Commerce Cloud Admin

When one drills down to the product dashboard for Product A, the co-buy report shows that Product A is often purchased with Product B, but when one goes to the product dashboard for Product B, then there is no entry showing that it's also purchased with Product A.

In Review ·Reported By 2 ·Updated 11 days ago

Bonus product selection window pop-up not visible when a qualifying product is in the cart

Commerce Cloud Platform , Commerce Cloud Admin

Cannot see or edit bonus product selection at the cart, when a qualifying product attached to the bonus product is deleted and cart has another qualifying product

No Fix ·Reported By 1 ·Updated 12 days ago

Business Manager shows "Your session has timed out. Please log in again." pop-up on intermediate network disruption

Commerce Cloud Platform , Commerce Cloud Admin

When there's a small network hiccup and you lose connectivity the BM shows the session timeout pop-up but the session itself has not timed out and the user is still logged in

In Review ·Reported By 1 ·Updated 2020-10-27

Business Manager User Initial password needs to be set twice

Commerce Cloud Admin

Local Business Manager Users are being required to set their initial password twice.

Fixed in version 20.10 GA Update ·Reported By 3 ·Updated 2020-10-19

Handshake failure when code is uploaded with Build-Suite

Commerce Cloud API/OCAPI , Commerce Cloud Platform , Commerce Cloud Admin

Customers may experience SSL Handshake failures when they upload the code using the Build-Suite Error: write EPROTO 140162281645888:error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure:../deps/openssl/openssl/ssl/record/rec_layer_s3.c:1536:SSL alert number 40

In Review ·Reported By 7 ·Updated 2020-10-05

Category search results do not show up at the bottom of the UI for Product Listing Page in Business Manage when selected category list is more than 73

Commerce Cloud Platform , Commerce Cloud Admin

The customer is unable to assign a new category for the Product Listing Page in the BM. Categories in search do not show up at the bottom of the UI and sometimes keeps loading with the internal error at the end, when the selected category list is more than 73 categories, for the page to be full.

In Review ·Reported By 1 ·Updated 2020-10-05

Logcenter Log Status URLs Broken for CCDX Sandboxes

Commerce Cloud Platform , Commerce Cloud Admin

The Log Center Log Status section is not generating the correct URLs for CCDX sandboxes.

In Review ·Reported By 2 ·Updated 2020-07-17

Timezone on the product detail page for sitespecific fields does not take daylight into account

Commerce Cloud Admin

The timezone for "Online From" and "Online To" fields shows the site timezone. However, when we are in daylight savings, it is not taken into account.

No Fix ·Reported By 1 ·Updated 2020-06-08

eCDN WAF Logs do not load within the page boundaries on small browser windows

Commerce Cloud Admin

If vertical size of a browser window is less than the required space, the WAF logs section does not display all logs as some of the content will be loaded outside the page.

No Fix in version ECOM 20.3.0 ·Reported By 1 ·Updated 2020-06-03

Multiple currencies mapped to the same currency symbol

Commerce Cloud Admin

Multiple currencies have the same currency symbol representation. e.g. SEK and NOK both are displayed as "kr".

No Fix ·Reported By 3 ·Updated 2020-06-01

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