Salesforce Known Issues
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Known Issues · Commerce Cloud Admin

Consumer Cloud Standard Visit fields not available for translation under Rename Tabs and Labels

Commerce Cloud Admin

Translation / Rename (in any language) some standard tab & field from CG Cloud: - The standard "Retail Execution" tab (used on Mobile App) - Standard field (Visit) Status Remark (API Name = Visit.StatusRemarks) - Standard field (Visit) Special Instruction (API Name = Visit.InstructionDescription)

In Review ·Reported By 0 ·Updated 19 days ago

Shop OCAPI endpoint - product_search response returns "attribute_id": "c_null" for promotion refinement.

Commerce Cloud API/OCAPI , Commerce Cloud Admin

Issue with Promotion search refinements that are enabled in the instances. OCAPI is not producing the expected result when reviewing the response from the OCAPI call.

In Review ·Reported By 3 ·Updated 2022-12-12

Audit Log shows duplicate entries in Control Center

Commerce Cloud Admin

Duplicate audit log entries are visible in Control Center.

No Fix ·Reported By 1 ·Updated 2022-12-06

Realm access via role Sandbox API User is overridden by instance permissions in Control Center

Commerce Cloud Admin

Grant a control center user access to On-demand sandbox instances for a realm with its tenant filter via the Sandbox API User role. Also, grant the user instance permissions for sandboxes in that realm within control center (e.g. start/stop). Following, the user will only have access per the instance...

In Review ·Reported By 1 ·Updated 2022-08-23

Business Manager shows "Your session has timed out. Please log in again." pop-up on intermediate network disruption

Commerce Cloud Platform , Commerce Cloud Admin

When there's a small network hiccup and you lose connectivity the BM shows the session timeout pop-up but the session itself has not timed out and the user is still logged in

No Fix ·Reported By 3 ·Updated 2022-08-08

Business manager custom preferences configured with file browser return an error when no site is selected.

Commerce Cloud Admin

In Business Manager, when a custom preference value type is configured with the file browser (e.g."Image"), attempting to upload a file will return an error when no site has been selected on the top left corner.

No Fix ·Reported By 2 ·Updated 2022-07-28

NEW Storefront Toolkit: Non-English Locale Character in A/B test id causes errors (AB Test is invalid:)

Commerce Cloud Store , Commerce Cloud Admin

If the ID of an A/B Test contains non-English locale character like Japanese Hiragana, Katakana, Chinese character, Korean Hangul, etc., the New Storefront Toolkit will show the error message: "The selected A/B Test doesn’t exist." despite the fact that the A/B Test itself exists. Previewing the...

In Review ·Reported By 2 ·Updated 2022-07-26

Business Manager User Interface issue related to variant un-assignment from the master product

Commerce Cloud Platform , Commerce Cloud Admin

When you unassign variation products, it unassigns variation products belonging to a different master product, if they were previously selected and edited

In Review ·Reported By 2 ·Updated 2022-07-20

Page rule incorrect for DIS on some proxy zones

Commerce Cloud Platform , Commerce Cloud Admin

New embedded CDN (eCDN) zones in the Salesforce Commerce Cloud platform are sometimes created incorrectly. This causes images from the platform's Dynamic Imaging Service (DIS) not to be shown on the storefront(s).

No Fix ·Reported By 5 ·Updated 2022-07-18

Updating Order Sequence Numbers throws wrong error

Commerce Cloud Admin

While updating an order sequence ‘Start Value’ with values greater than Integer.MAX_VALUE(2,147,483,647) the following error is thrown: "The start number must be greater than 0 and must not be greater than 999,999,999,999." Currently Business Manager doesn't accept Start Value larger than 2,147,48...

In Review ·Reported By 4 ·Updated 2022-06-28

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