Known Issues · Commerce Cloud API/OCAPI
Commerce Cloud API/OCAPI , Commerce Cloud Platform
On the On demand sandboxes, OrderMgr.processOrders() executes for a longtime and fails despite the query not returning any orders
In Review ·Reported By 11 ·Updated 3 days ago
API Explorer Not Working on Some Browsers
Commerce Cloud API/OCAPI , Commerce Cloud Platform
The API Explorer is not working on Chrome Browsers running Version 76 and Firefox Browsers with the "Modify Header Value (HTTP Headers)" extension enabled. When trying to authorize or explore, users will receive an error
In Review ·Reported By 41 ·Updated 7 days ago
UX Studio 20.10 cannot always connect to the digital server for some on-demand sandboxes with organization VPN setup and Squid as Proxy
In Review ·Reported By 13 ·Updated 9 days ago
OCAPI - account.demandware.com authorization returns 401 error
We can sometimes see 401 Access denied errors coming from account.demandware.com, when we request the access_token. The issue is intermittent.
In Review ·Reported By 6 ·Updated 28 days ago
On-demand Sandbox resource profile storage size displayed incorrectly in API response
Commerce Cloud API/OCAPI , Commerce Cloud Platform
When checking the storage of an on-demand sandbox via the API, the storage shown is always 10 GB. This is correct for a sandbox with a Medium resource profile but a sandbox with a Large resource profile should be the 20 GB while a sandbox with a X-Large resource profile should be 50 GB.
In Review ·Reported By 2 ·Updated 2021-06-29
The PUT /s/Sites-Site/dw/data/v21_3/libraries/{{libraryID}}/content/{{assetID}} call is failing with error InvalidCustomPropertyException when trying to update custom body attribute
Fixed in version 21.7 Preview ·Reported By 1 ·Updated 2021-06-28
SHOP API POST /customers/{customer_id}/payment_instruments does NOT save the credit_card_token input param. However, a similar call SHOP API POST /baskets/{basket_id }/payment_instruments and /orders/{order_no}/payment_instruments does save the payment instrument with the supplied credit_card_token.
In Review ·Reported By 5 ·Updated 2021-06-23
CDN API Certificates end point calls are failing
Commerce Cloud API/OCAPI , Commerce Cloud Platform
When customers try to make CDN-API calls to get details around certificates, the calls are failing with a 404 error code. There seems to be a code that is blocking the execution on non-test realms that is causing customers to receive errors when trying to manage their certificates using the CDN-A...
In Review ·Reported By 3 ·Updated 2021-06-09
request OCAPI API shop/*/customers/*/orders causes IllegalArgumentException if receives parameter "start" = 1 and API result does not contain orders
In Review ·Reported By 1 ·Updated 2021-06-09
Excessive time to authenticate with access key for user
Commerce Cloud API/OCAPI , Commerce Cloud Platform
When a Business Manager user that is linked to Account Manager (Unified Authentication) authenticates with an Access Key, the authentication process can take a significant amount of time (> 10 seconds). The reason is that Business Manager fetches the user data from Account Manager via REST using the...
In Review ·Reported By 2 ·Updated 2021-06-04
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