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Known Issues · Commerce Cloud API/OCAPI

When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community

AppExchange , Platform , Sites , Authentication , Knowledge , Site.com , Communities , Lightning , Commerce Cloud API/OCAPI , Commerce Cloud Store , Commerce Cloud Order Management , Commerce Cloud Einstein/Predictive , Commerce Cloud Platform , Commerce Cloud Admin , Consumer Goods Cloud

When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community. If they are remove they access the community just ok.

In Review ·Reported By 13 ·Updated 2 days ago

OCAPI - account.demandware.com authorization returns 401 error

Commerce Cloud API/OCAPI

We can sometimes see 401 Access denied errors coming from account.demandware.com, when we request the access_token. The issue is intermittent.

In Review ·Reported By 12 ·Updated 3 days ago

Promotion campaign ranks via OCAPI can be set to 0

Commerce Cloud API/OCAPI , Commerce Cloud Platform

To give some context, a rank associated with a promotion campaign assignment can have a minimum value of 1 and a maximum value of 100. Else it can have None if no value is set. However, via Open Commerce API (OCAPI) any value can be set (0/null should not be possible) since no check is being made...

In Review ·Reported By 1 ·Updated 4 days ago

SCAPI (shopper-customer) PATCH - Customer AddressName/AddressId not working when AddressID has <spaces> characters

Commerce Cloud API/OCAPI

SCAPI endpoint to update customer address using shopper-customer PATCH - Customer AddressName/AddressId is not working as expected when the addressID has space character in it.

In Review ·Reported By 2 ·Updated 5 days ago

Execute OCAPI with case insensitive login

Commerce Cloud API/OCAPI

When use case insensitive login(stored in Account Manager), users are able to obtain an OCAPI OAuth token but unable to execute an OCAPI request with that token. Addendum: Further investigation suggests this may also impact the way storefront URLs are resolved/routed when accessing a Password Protected...

In Review ·Reported By 17 ·Updated 11 days ago

Average response time for getActiveCustomerPromotions API calls have increased after 22.4 release

Commerce Cloud API/OCAPI

After release of B2C Commerce release 22.4, customers may notice an increase in response time for calls to the getActivePromotions API.

In Review ·Reported By 2 ·Updated 11 days ago

Basket not found errors when tried to access basket with OCAPI/SCAPI GET basket endpoints

Commerce Cloud API/OCAPI , Commerce Cloud Admin

SCAPI Get basket endpoint returns the 404 Not found error for the valid basket Id and when shoppers try to create a new basket, it reruns the 400 Bad Request "Customer Baskets Quota Exceeded" error.

In Review ·Reported By 2 ·Updated 15 days ago

Navigation failing when orders are more than 1000

Commerce Cloud API/OCAPI , Commerce Cloud Platform

Navigation is failing when ‘Back to List’ is used to move to home page when orders are more than 1000 in number

In Review ·Reported By 2 ·Updated 18 days ago

Expose SendGoogleSiteMap Pipelet as Script API / OCAPI

Commerce Cloud API/OCAPI

What are the alternative solution for deprecated SendGoogleSiteMap pipelet? The SendGoogleSiteMap reads a generated xml sitemap from the file specified by FileName, and copies it into the request output stream. The pipelet can therefore be used to directly serve sitemap requests with http(s).

In Review ·Reported By 4 ·Updated 22 days ago

Content slots with product IDs in leading zeroes are not showing up on storefront pages

Commerce Cloud API/OCAPI

In 22.5 B2C release, Content Slots with product type configuration having product IDs in leading zeroes are not showing up on storefront pages.

Fixed in version 22.5 GA ·Reported By 2 ·Updated 26 days ago

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