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Known Issues · Commerce Cloud API/OCAPI

API Explorer Not Working on Some Browsers

Commerce Cloud API/OCAPI , Commerce Cloud Platform

The API Explorer is not working on Chrome Browsers running Version 76 and Firefox Browsers with the "Modify Header Value (HTTP Headers)" extension enabled. When trying to authorize or explore, users will receive an error

In Review ·Reported By 39 ·Updated 3 days ago

SHOP API POST /customers/{customer_id}/payment_instruments does not save the credit_card_token input param

Commerce Cloud API/OCAPI

SHOP API POST /customers/{customer_id}/payment_instruments does NOT save the credit_card_token input param. However, a similar call SHOP API POST /baskets/{basket_id }/payment_instruments and /orders/{order_no}/payment_instruments does save the payment instrument with the supplied credit_card_token.

In Review ·Reported By 3 ·Updated 5 days ago

OCAPI - authorization returns 401 error

Commerce Cloud API/OCAPI

We can sometimes see 401 Access denied errors coming from, when we request the access_token. The issue is intermittent.

In Review ·Reported By 4 ·Updated 9 days ago

SHOP API POST for resource /customer_id/payment_instruments, credit card token is not being saved

Commerce Cloud API/OCAPI , Commerce Cloud Platform

The Shop API post resource /customer_id/payment_instruments, takes a json body as input which can contain a payment card with credit card token. This token is not being saved.

In Review ·Reported By 1 ·Updated 12 days ago

UX Studio 20.10 cannot always connect to digital server for few customers' on demand sandboxes with Squid

Commerce Cloud API/OCAPI

UX Studio 20.10 cannot always connect to the digital server for some on-demand sandboxes with organization VPN setup and Squid as Proxy

In Review ·Reported By 7 ·Updated 16 days ago

Commerce API resource /categories is not working if category id has korean characters

Commerce Cloud API/OCAPI

Headless Commerce API is not working if the category id has korean or japanese characters.

In Review ·Reported By 1 ·Updated 23 days ago

DIS image transformations not being applied in photo tiles on Page Designer with SFRA

Commerce Cloud API/OCAPI

Component images are not being re-sized according to the type of device (mobile, tablet, desktop) on Page Designer with SFRA.

In Review ·Reported By 2 ·Updated 26 days ago

Headless API (SHOP-DATA) /products call implementation is not encoding URL before call to ECOM.

Commerce Cloud API/OCAPI

Headless commerce APIs with ‘/products’ call is not encoding the URL before call to ECOM. This causing Resource Path Not Found exception while getting response for getProduct calls for the product with special characters like ‘/’ ‘?’ in the product IDs. In regular OCAPI call it's working as expected...

In Review ·Reported By 1 ·Updated 28 days ago

OCAPI Shop API with order_search resource throws errors while accessing orders with order totals as N/A

Commerce Cloud API/OCAPI , Commerce Cloud Platform

Due to customizations around order creation either by splitting of orders or updating the order totals, might result in creating the orders with the total amount as N/A. Which would further cause issues while exporting the orders via an order export job or via OCAPI Shop API like Order_Search resou...

Fixed in version 21.2 Preview Update / GA ·Reported By 2 ·Updated 2021-02-03

Product can be accessed using URL even though ‘online-from’ has a future date.

Commerce Cloud API/OCAPI , Commerce Cloud Platform

Any product (of type master or variation) is accessible at the storefront via URL even if it has future ‘online-from’ date configured

In Review ·Reported By 5 ·Updated 2021-02-02

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