Salesforce Known Issues
Trailblazer Community

Cannot hide Emails by setting IsExternallyVisible to false via before trigger in certain condition

Apex , Chatter , Platform , Communities , Lightning

Email IsExternallyVisible cannot be set to False via Trigger Before context if the checkbox is unchecked in the UI and the default Visibility for the Email is True

In Review ·Reported By 50 ·Updated Yesterday

Case Comment Post feed items do not wrap long text and do not make URLs clickable

Chatter , Service , Lightning

In Lightning, compact feed items of type Case Comment Post do not wrap long text and do not make URLs clickable. In Classic they wrap fine and URLs are clickable.

In Review ·Reported By 32 ·Updated 2 days ago

Spring'23 - Chatter comment button is invisible on a case record if the chatter component is placed in the narrow region of the page layout.

Chatter , Service , Spring 23

In Spring'23, Chatter comment button is invisible on a case record if the chatter component is placed in the narrow region of the page layout.

In Review ·Reported By 1 ·Updated 3 days ago

Chatter Feed (bookmarked) showing all results instead of just bookmarked

Chatter , Platform , User Interface

Chatter feed that is set to only show bookmarked items shows all feed items

In Review ·Reported By 7 ·Updated 4 days ago

(Accessibility) Chatter "Question" input field placeholder text not being read in NVDA and JAWS

Chatter , Disability and Product Accessibility

NVDA and JAWS do not read the input field placeholder text in the Chatter Question action. Actual Result The two fields in Chatter Question are "Question (Enter up to 255 characters)" & "Details" with placeholder text accordingly What would you like to know? & If you have more to say, add details...

In Review ·Reported By 0 ·Updated 8 days ago

In Lightning some Chatter feeds are not showing all posts

Chatter , Communities

When using the Lightning interface, some users may observe that a subset of their chatter feeds aren't showing all posts as expected. These posts will still show in the Classic interface, can be directly navigated to via URL address and seen through other feeds. This is an issue with setting a...

In Review ·Reported By 80 ·Updated 10 days ago

Saving email as Draft status in Case Feed sets Is Externally Visible field to True

Chatter , Messaging , Service Cloud Console , Communities

Customers might notice that saving an Email as Draft status in Case Feed sets IsExternallyVisible field to True. The expected behavior is that Emails in Draft status should not be visible to customer.

In Review ·Reported By 23 ·Updated 11 days ago

Custom email message field lost in email docked view

Chatter

Custom email message fields change is not persisted when change to docked view composer.

In Review ·Reported By 7 ·Updated 2022-12-22

Respond with attachment to Question to Case Feed gives an access error.

Chatter , Communities

If a question is escalated to a case (Question to Case) from a community, then subsequent users are unable to add comments with attachments on that same question within classic/lightning platform. They will receive error below. This will only work in the community where the case was created. If...

In Review ·Reported By 5 ·Updated 2022-12-19

Chatter notification emails are not sent when User Email field is encrypted

Chatter , Platform Encryption

Chatter notification emails are not sent when User Email field is encrypted Decrypting User Email field resolves the issue. This is a supplement to the existing KI(https://trailblazer.salesforce.com/issues_view?id=a1p4V0000029kUhQAI). Experience site welcome email and password reset issue has been...

Fixed - Winter '23 Patch 15.0 ·Reported By 1 ·Updated 2022-12-16

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