Salesforce Known Issues
Trailblazer Community

Process' Post to Chatter Action that posts a hyperlink ends up displaying "_HL_ENCODED_" in the record's feed instead of the proper URL/link

Chatter , Process Builder

In a Process, "Post to Chatter" actions posting a reference to a Formula (Text) Field with a Hyperlink() function ends up with a post displaying "_HL_ENCODED_" instead of the actual URL.

In Review ·Reported By 61 ·Updated Yesterday

Some posts may not show when sorting by Oldest Posts


Some posts may not show when sorting by Oldest Posts.

In Review ·Reported By 10 ·Updated Yesterday

Feed Items not displaying the absolute time in User's local time in Lightning


When using lightning with the perm "Show Relative Timestamps" disabled, the time between the feed item's creation and user's local time is different

In Review ·Reported By 10 ·Updated 3 days ago

Chatter posts are missing in Group Feed


Chatter posts from a certain time period are missing from the Group Feed if the group has few direct posts on the group itself, and the group is primarily @mentioned in posts and comments.

In Review ·Reported By 10 ·Updated 6 days ago

Posts from followed users don’t appear in What I Follow feed but appear in All Company feed


Some customers may observe that posts from followed users don’t appear in their What I Follow feed, regardless of the Sort By filters used, but do appear in their All Company feed. The behavior seems to occur very infrequently and may impact a very small percentage of users.

In Review ·Reported By 83 ·Updated 8 days ago

Feature Request: Lightning Knowledge Article chatter notification email links redirect to Classic view of article page

Chatter , Knowledge , Lightning

When a user @ mentions another user from the Chatter Feed on a Lightning Knowledge Article, the links contained in the resulting Chatter email notification redirect or load the article in a Classic page view regardless of whether the user is in Lightning Experience. Note: This is currently classified...

In Review ·Reported By 56 ·Updated 8 days ago

Accessibility: Emails from Chatter Posts in Cases Contain Unlabeled Elements and are not Fully Screen Reader Accessible

Chatter , Service , Disability and Product Accessibility

When a Chatter update is posted to a case, the recipient receives an HTML email that contains images with missing alt text tags and is not fully screen-reader accessible. Navigating to and pressing enter on the message's View/Comment link using the JAWS screen reader in Outlook brings up the poster's...

In Review ·Reported By 1 ·Updated 13 days ago

Image upload button does not work in Community on Case Feed Publisher in Chrome with "Select Files from Salesforce" perm disabled

Chatter , Content and Files , Communities

In Chrome, on the Case Feed publisher in a Napili community, the Image upload/attach button does not respond when the "Select Files from Salesforce" perm is disabled.

In Review ·Reported By 5 ·Updated 14 days ago

In Lightning some Chatter feeds are not showing all posts

Chatter , Communities

When using the Lightning interface, some users may observe that a subset of their chatter feeds aren't showing all posts as expected. These posts will still show in the Classic interface, can be directly navigated to via URL address and seen through other feeds. This is an issue with setting a...

In Review ·Reported By 32 ·Updated 16 days ago

Cannot hide Emails by setting IsExternallyVisible to false via before trigger in certain condition

Apex , Chatter , Platform , Communities , Lightning

Email IsExternallyVisible cannot be set to False via Trigger Before context if the checkbox is unchecked in the UI and the default Visibility for the Email is True

In Review ·Reported By 25 ·Updated 16 days ago

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