Salesforce Known Issues
Trailblazer Community

Feature Request: Lightning Knowledge Article chatter notification email links redirect to Classic view of article page

Chatter , Knowledge , Lightning

When a user @ mentions another user from the Chatter Feed on a Lightning Knowledge Article, the links contained in the resulting Chatter email notification redirect or load the article in a Classic page view regardless of whether the user is in Lightning Experience. Note: This is currently classified...

In Review ·Reported By 46 ·Updated 2 days ago

Posts from followed users don’t appear in What I Follow feed but appear in All Company feed


Some customers may observe that posts from followed users don’t appear in their What I Follow feed, regardless of the Sort By filters used, but do appear in their All Company feed. The behavior seems to occur very infrequently and may impact a very small percentage of users.

In Review ·Reported By 75 ·Updated 8 days ago

Feed Comments that were migrated may appear out of order when "Allow Discussion Threads" Community Preference is enabled.

API , Chatter , Communities

Feed Comments related to a Feed Post may not appear in chronological order if they were inserted via the api as a part of a migration. This occurs if the preference "Allow Discussion Threads" is enabled in any Community(Active, Inactive, or in Preview). It will affect the sort order in any Community...

In Review ·Reported By 2 ·Updated 8 days ago

Group Banner component does not auto refresh in Flexible Layout

Chatter , Communities

When you join or leave a chatter Group using the Group Banner component on a Flexible Layout, the page will not refresh. You will need to refresh the page, to confirm that you have joined the page.

In Review ·Reported By 0 ·Updated 8 days ago

In Lightning some Chatter feeds are not showing all posts

Chatter , Communities

When using the Lightning interface, some users may observe that a subset of their chatter feeds aren't showing all posts as expected. These posts will still show in the Classic interface, can be directly navigated to via URL address and seen through other feeds. This is an issue with setting a...

In Review ·Reported By 23 ·Updated 10 days ago

Ciphertext leak when querying the Title field on UserFeed (Chatter) object via API

Chatter , Platform Encryption

When attempting to query the Title field on UserFeed (Chatter) object via Developer Console or Workbench, Ciphertext is returned when Chatter Encryption is enabled for an org.

In Review ·Reported By 9 ·Updated 15 days ago

Chatter posts are missing in Group Feed


Chatter posts from a certain time period are missing from the Group Feed if the group has few direct posts on the group itself, and the group is primarily @mentioned in posts and comments.

In Review ·Reported By 9 ·Updated 22 days ago

Process' Post to Chatter Action that posts a hyperlink ends up displaying "_HL_ENCODED_" in the record's feed instead of the proper URL/link

Chatter , Process Builder

In a Process, "Post to Chatter" actions posting a reference to a Formula (Text) Field with a Hyperlink() function ends up with a post displaying "_HL_ENCODED_" instead of the actual URL.

In Review ·Reported By 54 ·Updated 2021-04-05

Accessibility: Emails from Chatter Posts in Cases Contain Unlabeled Elements and are not Fully Screen Reader Accessible

Chatter , Service , Disability and Product Accessibility

When a Chatter update is posted to a case, the recipient receives an HTML email that contains images with missing alt text tags and is not fully screen-reader accessible. Navigating to and pressing enter on the message's View/Comment link using the JAWS screen reader in Outlook brings up the poster's...

In Review ·Reported By 1 ·Updated 2021-03-31

In Apex Insert Trigger, when changing Visibility to InternalUsers on ContentDocumentLink records at least one record Visibility will not get updated

Apex , Chatter

When Communities are enabled, as an Internal Salesforce User, when a chatter post containing files is shared to “All with Access” and if a Before Insert Trigger tries to update the Visibility on the ContentDocumentLink records associated to the attached file to “InternalUsers” then at least one ContentDocumentLink...

In Review ·Reported By 12 ·Updated 2021-03-30

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