Known Issues · Campaigns

Salesforce standard users are not able to search a Campaign record at the lookup fields in Salesforce Classic

Campaigns

In Salesforce Classic, the salesforce standard user cannot search Campaign records though the User has the access privilege.

In Review ·Reported By 5 ·Updated 2 days ago

Count at Campaign Related List and Quick Link are incorrectly.

Campaigns

At the Related List and Quick link, the count of campaign records is incorrect occasionally.

In Review ·Reported By 2 ·Updated 2 days ago

Campaign Member records are not viewable in some language

Campaigns , Winter 21

Campaign Member records are not viewable in some language.

Fixed ·Reported By 9 ·Updated 6 days ago

List Email (Mass Email) Send to all Receipients instead of Filtered List in preview panel from Quick Filters

Activities , Campaigns , Platform , Email Clients

List Email (Mass Email) Send to all Campaign Members instead of Filtered List in preview panel from Quick Filters

Scheduled - Spring '21 ·Reported By 3 ·Updated 8 days ago

Ciphertext leaks on Formula field of CampaignMember

Campaigns , Lightning

When enabling encryption for Contact.Email, core.field_attributes for the formula field of CampaignMember is not generated as FormulaToStandardEncryptableField because of a mismatch between reference field and entity occurs in FormulaFieldReferenceResolver.resolve(...). The reference fields have Contact...

Scheduled - Spring '21 ·Reported By 3 ·Updated 12 days ago

Script API productLineItem.getProratedPriceAdjustmentPrices is not working as expected

Campaigns , Commerce Cloud API/OCAPI

When a BOGO (Buy 1-Get 1) promotion is applied twice to a cart, then the prorated values returned by script API productLineItem.getProratedPriceAdjustmentPrices() are inaccurate.

In Review ·Reported By 2 ·Updated 16 days ago

Campaign statistics not recalculating correctly

Campaigns

If you believe you may be affected by this issue contact Support to confirm. Rarely, Campaign statistic fields may become out of sync with your data and will remain incorrect even if recalculated.

In Review ·Reported By 164 ·Updated 25 days ago

Content Slots assigned to campaigns that require multiple customer groups appear when the customer is in any of the groups

Campaigns , Commerce Cloud Platform

If a user creates a campaign that requires multiple customer groups for it to be enabled and then assigns a content slot to that campaign, the content slot will display for any customer who is a member of any of the customer groups (Instead of being restricted to customers who are members of all gro...

In Review ·Reported By 4 ·Updated 25 days ago

Spring 20 Issue: Campaign History and Campaign Influence related lists doesn't refresh automatically when the campaign member or influence is added

Campaigns , Lightning , Spring 20

After Spring 20, the Campaign History related list on both Leads and Contacts doesn't refresh on its own after adding or removing a Campaign. Same behaviour is found on Campaign Influence on Opportunities. The expected information is shown only after manually refreshing the page.

Fixed ·Reported By 9 ·Updated 30 days ago

Unable to Send List email to lead records

Campaigns , Lightning

Sending of list email fails when a user does not have permission to view the first lead (mostly a converted lead) and the user does not have access to any contacts.

Fixed - Summer '20 Patch 15.0 ·Reported By 0 ·Updated 2020-08-12