Known Issues · Campaigns

[Winter 21] force:refreshView event does not refresh Campaign members single related list when the campaign member is added from a Quick Action

Campaigns , Lightning , Winter 21

After Winter 21 release,Campaign member single related list doesn't refresh automatically when the campaign member is added from a Lightning Quick Action with force:refreshView event The expected information is shown only after manually refreshing the page.

In Review ·Reported By 23 ·Updated Yesterday

Count at Campaign Related List and Quick Link are incorrectly.

Campaigns

At the Related List and Quick link, the count of campaign records is incorrect occasionally.

In Review ·Reported By 7 ·Updated 3 days ago

Content Slots assigned to campaigns that require multiple customer groups appear when the customer is in any of the groups

Campaigns , Commerce Cloud Platform

If a user creates a campaign that requires multiple customer groups for it to be enabled and then assigns a content slot to that campaign, the content slot will display for any customer who is a member of any of the customer groups (Instead of being restricted to customers who are members of all gro...

In Review ·Reported By 4 ·Updated 5 days ago

isUnreadByOwner Field on Lead Updates to 'False' When Non-UI Changes Are Made Following Campaign Member Update

Apex , API , Campaigns , Listviews

Our current documentation regarding the isUnreadByOwner field on Lead object reads: “A lead will only be considered "Read" when the owner of that lead views / edits that lead in the UI. It will remain "Unread" even if someone other than the owner views or edits the lead record or some mass action...

In Review ·Reported By 13 ·Updated 9 days ago

'Add to Campaigns' button on accounts not working when the contact search layout has accounts field

Campaigns

'Add to Campaigns' button on accounts not working when the contact search layout has accounts field

In Review ·Reported By 1 ·Updated 10 days ago

Creating a new campaign filter via the UI will result in an the following error exact fetch returns more than requested number of rows

Campaigns , Lightning

If an admin or user creates a new filter on campaign influencer the filter will cause errors to trigger on campaign and campaign related functions.

In Review ·Reported By 1 ·Updated 15 days ago

Salesforce standard users are not able to search a Campaign record at the lookup fields in Salesforce Classic

Campaigns

In Salesforce Classic, the salesforce standard user cannot search Campaign records though the User has the access privilege.

Scheduled - Spring '21 ·Reported By 14 ·Updated 29 days ago

List Email (Mass Email) Send to all Receipients instead of Filtered List in preview panel from Quick Filters

Activities , Campaigns , Platform , Email Clients

List Email (Mass Email) Send to all Campaign Members instead of Filtered List in preview panel from Quick Filters

Scheduled - Spring '21 ·Reported By 4 ·Updated 2020-10-21

Campaign statistics not recalculating correctly

Campaigns

If you believe you may be affected by this issue contact Support to confirm. Rarely, Campaign statistic fields may become out of sync with your data and will remain incorrect even if recalculated.

Fixed ·Reported By 172 ·Updated 2020-10-20

Error loading Related Lists for Campaign Members with the Name field present

Campaigns

When the "Name" field is present in a Campaign Member's related list in Winter '21, modifiable through page layouts, then the following error can be seen: Error Loading Related Lists There was a problem gathering the related list information for this record. If reloading the page does not correct...

Fixed ·Reported By 20 ·Updated 2020-10-19