Known Issues · Campaigns
Campaign statistics not recalculating correctly
If you believe you may be affected by this issue contact Support to confirm. Rarely, Campaign statistic fields may become out of sync with your data and will remain incorrect even if recalculated.
In Review ·Reported By 148 ·Updated 5 days ago
Campaign clone with related button fails
Deep Cloning a campaign using 'Clone with Related"button is throwing error: An error prevented us from saving the new record. Please try again.
Fixed ·Reported By 13 ·Updated 2 days ago
Ciphertext leaks on Formula field of CampaignMember
When enabling encryption for Contact.Email, core.field_attributes for the formula field of CampaignMember is not generated as FormulaToStandardEncryptableField because of a mismatch between reference field and entity occurs in FormulaFieldReferenceResolver.resolve(...). The reference fields have Contact...
In Review ·Reported By 3 ·Updated 12 days ago
Apex , API , Campaigns , Listviews
Our current documentation regarding the isUnreadByOwner field on Lead object reads: “A lead will only be considered "Read" when the owner of that lead views / edits that lead in the UI. It will remain "Unread" even if someone other than the owner views or edits the lead record or some mass action...
In Review ·Reported By 12 ·Updated 17 days ago
Unable to Send List email to lead records
Sending of list email fails when a user does not have permission to view the first lead (mostly a converted lead) and the user does not have access to any contacts.
In Review ·Reported By 0 ·Updated 20 days ago
Custom campaign influence records are not deleted when an associated campaign is deleted.
Custom campaign influence records are not deleted when an associated campaign is deleted. This blocks further changes to related opportunity records.
Fixed ·Reported By 0 ·Updated 27 days ago
"Add to Campaign" action from Reports doesn't give a completion message
The confirmation of completion is not showing when adding Members to a Campaign using the "Add to Campaign" button on reports. This occurs when the process takes more than one minute. Expected behavior when the process takes longer than one minute would be to show a message stating that an email...
In Review ·Reported By 33 ·Updated 2020-06-10
Bonus product promotions not working in latest SFCC version 20.6
Campaigns , Commerce Cloud Platform , B2C Commerce 20.6
When a qualifying product under bonus product promotion is added to cart, the bonus product selection cannot be added using ‘Select Bonus Product’ option. Also if the bonus product is manually added to the cart, the promotion is not getting applied.
Fixed in version 20.6 Preview Patch ·Reported By 1 ·Updated 2020-06-04
Activities , Campaigns , Platform , Email Clients
List Email (Mass Email) Send to all Campaign Members instead of Filtered List in preview panel from Quick Filters
In Review ·Reported By 2 ·Updated 2020-05-28
Count at Campaign Related List and Quick Link are incorrectly.
At the Related List and Quick link, the count of campaign records is incorrect occasionally.
In Review ·Reported By 1 ·Updated 2020-05-26
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