Salesforce Known Issues
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Segment on Unified Individuals Can Activate Duplicates to Marketing Cloud

CDP

When activating a segment into Marketing Cloud, you may notice duplicate Contact/Subscriber Keys. This is regardless of choosing to activate on Individual or Unified Individual.

In Review ·Reported By 0 ·Updated 7 days ago

Salesforce CDP CDPDay function returns a date that is expected date minus 1 day

CDP

Within CDP, when using the CDPDay() function, it will currently display data as it is received from the server, which is based on UTC. This can then cause the CDPDay function to return a date that is the expected date minus 1 day.

In Review ·Reported By 0 ·Updated 7 days ago

Salesforce CDP Data Explorer filter does not work when a filter contains commas or exceeds 7 digits for numeric fields

CDP

Within CDP, you have the ability to filter objects based on any field for that object. When using a numeric value field, if you attempt to filter using a numeric value that exceeds 7 digits or contains any commas, the filter will fail.

In Review ·Reported By 2 ·Updated 11 days ago

Salesforce CDP segment activation fails if using a calculated insight that contains zero records

CDP

When using a calculated insights within an activation target, if the calculated insight query will return zero records, the publishing of the activation will fail.

In Review ·Reported By 0 ·Updated 13 days ago

CDP Marketing Cloud Activation Data Extensions and Folders cannot be deleted

Marketing Cloud Audience/Contacts , CDP

When a CDP Marketing Cloud Activation is published, a folder and corresponding shared data extension is created in the Marketing Cloud to capture the data for the activation. Currently these folders and data extensions cannot be deleted in the Marketing Cloud UI.

In Review ·Reported By 5 ·Updated 14 days ago

CDP activation edit screen does not allow use of the remove attribute option

CDP

When editing an activation, any attributes that are added cannot be removed by using the drop down to "remove attribute". Navigating to the "Add Additional Attribute" screen, also does not display an X icon to delete the attribute; however the blank area can be clicked to remove.

In Review ·Reported By 2 ·Updated 20 days ago

Salesforce CDP segment filters do not ignore current times when using today, tomorrow, or yesterday filters

CDP

Within Salesforce CDP, the Segment filters for "Is Today" currently calculates dates based on the current time. Any time after the current hour, even if for the current date, will be considered as tomorrow. Similar behavior is seen for "Is Yesterday" or "Is Tomorrow".

In Review ·Reported By 1 ·Updated 22 days ago

CDP segment activation target fails if name contains special characters

CDP

When CDP activates a segment targeting the Marketing Cloud, each new activation results in a Shared Data Extension. The Shared Data Extension is named using a combination of user entered segment & activation name and a GUID. Currently CDP does not enforce any character restrictions for these naming...

In Review ·Reported By 1 ·Updated 2021-07-28

CDP users are unable to save new or modified segment

CDP

When attempting to save either a new or modified segment, the customer will receive an error that says "Segment was not saved or recounted, try again later. If this error continues, contact your administrator."

Fixed - Spring '21 Patch 19.18 ·Reported By 5 ·Updated 2021-07-27

CDP Activation Counts Do Not Match Segment Counts

CDP

When creating an activation in CDP, the counts published do not match the total segment counts. Currently we will only display the total segment count number under the publish history for any activation. This is expected behavior and lower counts in the activation can be contributed to Source Priority...

In Review ·Reported By 2 ·Updated 2021-07-27

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