Salesforce Known Issues
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Guardrail needed to prevent creating a chain of more than a CDP Calculated Insights


When you create a Calculated Insight, you are able to reference fields from another Calculated Insight in your SQL statement. As you reference Calculated Insights in this way, you can create a chain with multiple layers of Calculated Insights. As per the Salesforce CDP product team we do not support...

In Review ·Reported By 0 ·Updated 3 days ago

CDP Marketing Cloud Data Stream Unexpectedly Fails to Refresh due to a mismatch in the number of fields


CDP data streams that pull from a Marketing Cloud Data Extension can unexpectedly begin to fail with the error message, "Provider failed DFU validation error - a mismatch in the number of fields was found in the object number." This can happen when new fields are added to the data extension, but not...

In Review ·Reported By 0 ·Updated 4 days ago

Salesforce CDP Calculated Insight should not allow SQL to exceed the character limit of 131,021 characters


When you create a Calculated Insight in Salesforce CDP using the Create with SQL option, you can add SQL of any length and save your Calculated Insight. However, upon creation the SQL will be cropped once it exceeds the limit of 131,021 characters. This bug will add validation to check if the SQL...

Scheduled - Summer '22 Patch 6.0 ·Reported By 0 ·Updated 6 days ago

Searching by Email doesn't return profiles in Profile Explorer

Marketing Cloud Integrations , CDP

When using Profile Explorer in Customer Data Platform (CDP), searching for an Email Address will bring back no results instead of the desired profile that matches the criteria. When searching for an Individual ID, you will see that the Email Address value shows in the Profile, but is not searchable.

Scheduled - Summer '22 Patch 6.0 ·Reported By 1 ·Updated 7 days ago

CDP data explorer trims off timestamp for datetime fields


When ingesting data that is dateTime format into CDP, when viewed in data explorer the time stamp is trimmed off and only displays the date.

In Review ·Reported By 6 ·Updated 2022-04-11

Creating filter using standard fields on 'UnifiedIndividuals' object returns 'NULL' value for date fields.


In the Data Explorer, when users are using a Filter on the standard field the Date columns(Birth Date & Created date ) are shown empty. However, placing a filter on a custom field will return the correct values. This issue persists when we copy the SOQL and query in the Developer console. The dates coming...

In Review ·Reported By 0 ·Updated 2022-03-08

Loyalty Data Stream failing to refresh


Loyalty related Data Streams fail to refresh for Orgs on Spring '22 for any Data Stream using a field below. Field | Object EscrowPeriod LoyaltyProgram BenefitActionId Benefit EscrowPointsCreditDate LoyaltyLedger EscrowPointsCreditDate TransactionJournal GroupCreatedByMemberId LoyaltyProgramMember HasEscrow...

In Review ·Reported By 0 ·Updated 2022-03-03

The deleted Calculated Insights are visible in the UI.


For a subset of the customers, the deleted calculated insights might show up in the UI. When attempting to delete these from the UI again, a generic error message is displayed “[Name of the CI] could not be deleted. Please try again”.

Fixed - Spring '22 Patch 12.0 ·Reported By 0 ·Updated 2022-02-26

Calculated Insight DATE_ADD function errors when attempting to reference a Number field instead of a static integer value


The following Help document outlines the option of using the DATE_ADD function to add a time or date interval value to a date value: When creating a Calculated Insight and configuring your SQL...

In Review ·Reported By 0 ·Updated 2022-02-22

CDP Marketing Cloud Activation Data Extensions and Folders cannot be deleted

Marketing Cloud Audience/Contacts , CDP

When a CDP Marketing Cloud Activation is published, a folder and corresponding shared data extension is created in the Marketing Cloud to capture the data for the activation. Currently these folders and data extensions cannot be deleted in the Marketing Cloud UI.

Fixed ·Reported By 11 ·Updated 2022-02-17

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