Known Issues · Backup and Restore
Ingesting and properly organizing large volumes of backup data can sometimes exceed the resources available in the system. This can cause portions of the backup process to fail.
In Review ·Reported By 42 ·Updated Yesterday
The Mismatched Field Type error is due to a field type change in the Salesforce org after and subsequently creating a mismatch with the previous field type stored in the backup metadata. For example, when a field is changed from a text field to a date, the user will encounter this error because the backup...
In Review ·Reported By 25 ·Updated 2 days ago
Some customers may experience a failure during restore of Account object records that have successfully backed up if Person Accounts is enabled in the Salesforce Organization. This can affect Person Account records as well as other Account record types.
In Review ·Reported By 8 ·Updated 8 days ago
Restoring deleted child record resulting into errors and job is failing.
In Review ·Reported By 2 ·Updated 8 days ago
After a backup has completed, the status may still display as “In Progress”
In Review ·Reported By 16 ·Updated 9 days ago
Customers will receive an error within their Run Logs when trying to backup an object (i.e. Object: account, Status: SYNC_FAILURE)
In Review ·Reported By 1 ·Updated 10 days ago
Customers will receive an error within their Run Logs when trying to backup an object (i.e. Object: account, Status: SYNC_PREP_FAILURE)
In Review ·Reported By 7 ·Updated 17 days ago
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