Salesforce Known Issues
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Known Issues · B2B Commerce

Anonymous checkout is not compatible with the LLI checkout flow in orgs that have the guest user security policies enabled

B2B Commerce

A guest user cannot checkout if the Line Level Independence (LLI) checkout flow is configured in an org where the guest user security policies are enabled. The Salesforce Winter '20 release added default security to the records that power a B2B Commerce storefront, restricting which components guest...

In Review ·Reported By 1 ·Updated 2 days ago

Discounts are applied inconsistently when a coupon has a Spec set as the Target

B2B Commerce

Coupons created that have Spec set as a Target apply discounts inconsistently in the Cart. The discounted amount and the quantity change based on the contents of the Cart, instead of honoring the criteria set for those coupons.

In Review ·Reported By 1 ·Updated 6 days ago

Customer payment instrument credit card type with upper case values VISA and AMEX get transformed when imported

B2B Commerce

Customer payment instrument when of the type credit card is imported with upper case values for default credit card types case for the credit card type string is not maintained. Examples for VISA (this could happen to any payment type, but is more likely an issue with VISA and AMEX due to the fact that...

In Review ·Reported By 1 ·Updated 9 days ago

ccrz.cc_CallContext cannot be initialized more than once per Apex transaction

B2B Commerce

B2B Commerce Global APIs aren't designed or tested to handle changes in context variables within a single Apex transaction.

No Fix ·Reported By 0 ·Updated 15 days ago

Cybersource AVS check failure when using CyberSource 2.1 processor in Order Management.

B2B Commerce

We have discovered an issue with Sale transactions failing using Cybersource 2.1 and Order Management. During Investigation we found out transactions are failing due to the AVS flag being transmitted without an option to disable. During discussion with CyberSource support we came to the conclusion...

In Review ·Reported By 0 ·Updated 17 days ago

Tiered Pricing admin component priceInputs don't register Minus key (-) on first press

B2B Commerce

The Amount field for Tiered Pricing clears a value entered with the Minus key (-) f it's the first input in the field.

No Fix ·Reported By 0 ·Updated 2020-05-29

Previous Effective Account Id used when switching between contacts

B2B Commerce

Effective Account cookie persists when logging in and switching between contacts using the same computer/device and causes the Effective Account Id of the initial logged in user to never change.

No Fix ·Reported By 0 ·Updated 2020-05-28

Cybersource Market Template 1.4 - 3D Secure credit card can cause issues with subscription orders

B2B Commerce

Cybersource with 3D Secure can be put in a state where subscriptions will generate orders, but the payments will not be captured. This impacts when a saved hybrid (chip) credit card that has not been used for a payment/transaction before is selected to update the payment method for existing subscrip...

In Review ·Reported By 0 ·Updated 2020-05-18

Storefront does not support attached images on CC Products with file type "File"

B2B Commerce

When using the B2B Commerce Managed Package, CC Product Media with type Attachment will not show up in the storefront when using Lightning Experience or Salesforce Files to upload images.

In Review ·Reported By 7 ·Updated 2020-05-07

Effective Account carts created by CSR Flow contain incorrect EffectiveAccountId__c values after switching between contacts

B2B Commerce

The EffectiveAccountId__c field on a CC Cart record sometimes contains an incorrect value when using CSR Flow.

No Fix ·Reported By 3 ·Updated 2020-04-15

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