Salesforce Known Issues
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Known Issues · B2B Commerce

Quick Order: The SKU shown on the message prompt displays the entry that was displayed instead of the appropriate SKU number.

B2B Commerce

The SKU shown on the Items Unavailable message prompt displays the entry that was displayed instead of the appropriate SKU number.

In Review ·Reported By 0 ·Updated 3 days ago

Data sync issues in PersonAccount skinny table causes Person Phone type and Person Email type field values to populate in a 2 mins delay

B2B Commerce

> This happens only for the orgs that has skinny table enabled on PersonAccount object > When we create a new Person Account with a PersonEmail/PersonMobilePhone/PersonHomePhone , the values on the fields will return null for up to 2 mins as there is a delay in populating data to the Person Account...

In Review ·Reported By 17 ·Updated 6 days ago

CartDeliveryGroup record present in Shipping Address Subflow for B2B Commerce Lightning

B2B Commerce

When navigating to the checkout flow, the Shipping Address subflow obtains both Contact Point Address records from the related Account and CartDeliveryGroup record.

In Review ·Reported By 3 ·Updated 6 days ago

Insufficient Access with Product Search REST API after API name change

B2B Commerce

When attempting to execute Product Search REST API for B2B Commerce Lightning, user receives an insufficent access to one or more indexed fields due to API name change.

In Review ·Reported By 0 ·Updated 13 days ago

Bulk Invoice payments does not process in bulk for credit card payments

B2B Commerce

B2B Commerce for Visualforce (tested in 4.12) and Cybersource 1.4.3 Using the multiple invoice payment view only respects first invoice line when using ccpgcs Credit Card payment

No Fix ·Reported By 0 ·Updated 23 days ago

Body is partially hiden by fixed header when site is accessed by Guest User when using the B2B Commerce Theme

Communities , B2B Commerce

The spacer div element does not get assigned a height when accessing the site as a guest user causing the body to be partially hidden by the fixed header.

In Review ·Reported By 5 ·Updated 30 days ago

Unable to load the storefront pages when "Visualforce JavaScript Remoting Enforcement" is enabled

B2B Commerce

When enabling the Pref in Summer 21, all ccrz Remoting Requests error out: The concrete implementation 'ccrz.cc_RemoteActionResult' in namespace 'ccrz' has a JsonAccess annotation serializable attribute defined that prevents serialization. The Apex object cannot be serialized. The VFJSRemotingEnforcePref...

No Fix ·Reported By 2 ·Updated 2021-06-09

B2B Commerce Orders usage data is not populated correctly in customers' Salesforce orgs

B2B Commerce

Orders data displayed under the Usage-based Entitlements section of the Company Information page on customers' Salesforce Orgs are not populated correctly and showing inaccurate counts.

Fixed - Summer '21 Patch 8.0 ·Reported By 2 ·Updated 2021-06-01

Customer portal users are unable to login to the community due to ORA-00904: "ACR"."ACCOUNT_ID": invalid identifier Error

Communities , B2B Commerce

Combination of multiple Account settings and configuration causes an Oracle error when executing SOQL as an external (Digital Experience) User which selects Contact.AccountId. Error: Error occurred while loading a Visualforce page. Caused by ORA-00904: "ACR"."ACCOUNT_ID": invalid identifier Error

Fixed - Summer '21 ·Reported By 3 ·Updated 2021-05-28

Multiple clicks on "Add To Cart" adds the same product to cart under separate line items.

Lightning , B2B Commerce , Summer 21

If a user rapidly clicks on "add to cart", the product is added to cart but displays under separate line items instead of merging them showing multiples of the product.

Fixed - Summer '21 ·Reported By 1 ·Updated 2021-05-12

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